Which is better, XFINITY or Highland Telephone Cooperative?

Highland Telephone Cooperative is better rated where you can get it, but XFINITY reaches 1,872 times as many people, so at most addresses XFINITY is the one on offer (and it is faster). Where both are offered (about 37,467 people), XFINITY has the faster top speed for 100% of homes.

FasterXFINITYTop speed 2,000 Mbps vs 1,000 Mbps; faster for 100% of homes where both are offered.

Cheaper to startToo close to callWe do not list plans for both yet.

Better ratedHighland Telephone Cooperative4.4 of 5 from 5 reviews, vs 3.4 from 2,356.

Available to more peopleXFINITY126.2 million people in 41 states, vs 67,411 in 3 states.

XFINITY
Price: $45.00 - $119.00 / mo.
Speed: 100 - 2,000 Mbps
Internet Type: Cable and fiber
Rating (Reviews): (2,378)
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Highland Telephone Cooperative
Price: Unavailable, please see site for details
Speed: 1,000 Mbps
Internet Type: Fiber and DSL
Rating (Reviews): (5)
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XFINITY vs. Highland Telephone Cooperative at a glance

Measure	XFINITY	Highland Telephone Cooperative
Available to	126.2 million people in 41 states	67,411 people in 3 states
Main technology	Cable 98%, fiber 4%	Fiber 100%
Top download speed filed with the FCC	2,000 Mbps	1,000 Mbps
Fastest plan we list	1,200 Mbps down, 25 Mbps up	Not listed
Starting price	$45 a month (promotional), then $90	Not listed
Cheapest plan, first 2 years	Not listed	Not listed
Customer rating	3.4 of 5 (2,356 reviews)	4.4 of 5 (5 reviews)
Rated for speed	3.8 of 5	4.2 of 5
Rated for price	3.0 of 5	3.8 of 5
Where both are offered	About 37,467 people (56% of Highland Telephone Cooperative's area); XFINITY is faster for 100% of them

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where XFINITY and Highland Telephone Cooperative are available

XFINITY and Highland Telephone Cooperative have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

XFINITY currently offers internet service in 11,730 cities and 934 counties across 41 states, reaching approximately 126,644,422 residents. Their service area includes major markets like Chicago, IL; Houston, TX; and Philadelphia, PA. By comparison, Highland Telephone Cooperative serves 67,411 residents in 97 cities and 10 counties in 3 states, with a presence in population centers such as Knoxville, TN; Oneida, TN; and Wartburg, TN.

Each provider’s own page has its full coverage map, county by county: XFINITY coverage map and Highland Telephone Cooperative coverage map.

Availability changes from one street to the next. Check your address to see whether XFINITY, Highland Telephone Cooperative or both are offered at your home.

XFINITY vs. Highland Telephone Cooperative Speeds and Technology

XFINITY and Highland Telephone Cooperative utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, XFINITY offers higher overall speeds, with speeds for most covered areas averaging 1,783 Mbps compared to Highland Telephone Cooperative’s average speed of 1,000 Mbps.

The availability of each provider’s fastest technology varies significantly by location. XFINITY’s premium Fiber service reaches 4.0% of their coverage area. Meanwhile, Highland Telephone Cooperative’s top-tier Fiber is available to 100.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

XFINITY vs. Highland Telephone Cooperative Plans and Prices

Below are the current internet plans and pricing details for XFINITY, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table. Unfortunately, Highland Telephone Cooperative has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

If you represent Highland Telephone Cooperative, getting listed is simple: publish your machine-readable broadband label file, or send your current plan lineup through our contact page, and your plans will appear here shortly after verification.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

XFINITY vs. Highland Telephone Cooperative Customer Ratings and Reviews

Compare how real customers rate XFINITY and Highland Telephone Cooperative based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, XFINITY earns an overall rating of 3.35 / 5 stars from 2378 customer reviews, while Highland Telephone Cooperative maintains a 4.40 / 5 rating from 5 reviews. Highland Telephone Cooperative outperforms XFINITY by 1.1 points in overall satisfaction. XFINITY’s best-rated service is their Fiber offering at 3.50 / 5 stars, compared to Highland Telephone Cooperative’s highest-rated service, Fiber, at 4.40 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

XFINITY vs. Highland Telephone Cooperative Pros and Cons

XFINITY

From 1,470 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 507 of 1,470 written reviews (230 call it slow). "I really appreciate how fast our connection is"
• Reliable connection: praised in 424 of 1,470 written reviews (305 report outages). "Reliability in my area is very good"
• Easy installation: praised in 90 of 1,470 written reviews (45 had install trouble). "The installation process was smooth and professional"

Cons

• Expensive for what you get: a complaint in 431 of 1,470 written reviews (334 call it good value). "more expensive than it should be"
• Poor customer service: a complaint in 333 of 1,470 written reviews (269 praise the service). "very bad when it comes to Customer Service"
• Bills that go up: a complaint in 278 of 1,470 written reviews; its starting price rises from $45 to $90 after the promotion. "The rate increased after a year without the company telling me"
• Slow uploads: 25 Mbps up on its 1,000 Mbps plan.

Highland Telephone Cooperative

Too few written reviews to sum up yet (3); these lines come from our data.

Pros

• Mostly fiber: 100% of the homes it serves, vs 4% for XFINITY.
• Rated higher by customers: 4.4 vs 3.4 out of 5.

Cons

• Data caps on some plans.

XFINITY vs. Highland Telephone Cooperative Top Cities

XFINITY serves 11,730 cities while Highland Telephone Cooperative is available in 97 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.