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MetroNet vs. Neptuno

Whether you’re researching MetroNet vs. Neptuno internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

MetroNet
Price: $39.95 - $109.95 / mo.
Speed: 1,000 - 5,120 Mbps
Internet Type: Fiber
Rating (Reviews): (74)

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Neptuno Networks
Price: $69.95 - $99.95 / mo.
Speed: 100 - 1,000 Mbps
Internet Type: Fixed wireless and fiber
Rating (Reviews): (0)

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MetroNet and Neptuno compete directly in approximately 0.00% of their service areas, with MetroNet covering 8,333,057 people nationwide and Neptuno serving 3,059,989. MetroNet primarily delivers internet through a fiber connection; Neptuno specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of MetroNet and Neptuno’s availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

MetroNet vs. Neptuno | Pros & Cons

MetroNet Logo

Pros:

  • Multi-gig speeds available
  • Offers discounted intro pricing
  • Wide range of plan options
  • Customers praise connection speeds

Cons:

  • Limited service availability
  • Installation fees apply
  • Contracts required for best pricing

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Neptuno Logo

Pros:

  • Fast upload speeds
  • Up-front month-to-month pricing
  • Wide range of plan options
  • Primarily fiber-based network

Cons:

  • Limited service availability
  • Limited fiber availability
  • Early termination fees apply

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MetroNet vs. Neptuno | Availability

MetroNet and Neptuno have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | MetroNet Available | Neptuno Available | No Coverage

MetroNet currently offers internet service in 746 cities and 169 counties across 21 states, reaching approximately 8,333,057 residents. Their service area includes major markets like Indianapolis, IN; Chicago, IL; and Des Moines, IA. By comparison, Neptuno serves 3,059,989 residents in 128 cities and 78 counties in 1 state, with a presence in population centers such as San Juan, PR; Bayamon, PR; and Carolina, PR.

MetroNet has particularly strong coverage nationwide, where they serve 0 cities and 0 zip codes. Their Rural Coverage Ratio of 5 indicates they focuses heavily on urban areas, with limited service available in rural communities..

Neptuno is prominent in State with service to 0 cities and 0 zip codes. With a Rural Coverage Ratio of 6, Neptuno focuses heavily on urban areas, with limited service available in rural communities.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about MetroNet and Neptuno at your location, use our address search tool:

MetroNet vs. Neptuno | Speeds & Technology

MetroNet and Neptuno utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, MetroNet primarily delivers internet through fiber, available to 0.0% of their customers. Neptuno relies on fiber technology, which comprises 0.7% of their network, with fixed wireless available in less than 1% of their service locations.

In terms of potential speeds across the country, MetroNet offers higher overall speeds, with speeds for most covered areas averaging 4,624 Mbps compared to Neptuno Networks’s average speed of 467 Mbps. When examining their overlapping service areas, MetroNet delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 0.00%, and slower speeds in 0.00%.

The availability of each provider’s fastest technology varies significantly by location. MetroNet’s premium Fiber service reaches 100.0% of their coverage area. Meanwhile, Neptuno’s top-tier Fiber is available to 0.7% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

MetroNet vs. Neptuno | Plans & Pricing

Below are the current internet plans and pricing details for MetroNet and Neptuno, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

MetroNet Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
100 Meg$39.95100 Mbps100 MbpsFiber
100 Mbps$39.95100 Mbps100 MbpsFiber
200 Meg$49.95200 Mbps200 MbpsFiber
200 Mbps$49.95200 Mbps200 MbpsFiber
500 Meg$60.00500 Mbps500 MbpsFiber
500 Mbps$60.00500 Mbps500 MbpsFiber
1 Gig$69.951000 Mbps1000 MbpsFiber
1 Gig$69.951000 Mbps1000 MbpsFiber
2 Gig$80.002000 Mbps2000 MbpsFiber
2 Gig$80.002000 Mbps2000 MbpsFiber
5 Gig$109.955000 Mbps5000 MbpsFiber
5 Gig$109.955000 Mbps5000 MbpsFiber

Sourced directly from MetroNet's FCC-mandated machine-readable broadband label data. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

MetroNet Plans

Neptuno Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
nFiber Home 1000 Mbps$69.951000 Mbps-Fiber
nCasa Max 300/100 Mbps$79.95300 Mbps100 MbpsFixed Wireless
nCasa Max 600/200 Mbps$89.95600 Mbps200 MbpsFixed Wireless
nCasa Max 1000/200 Mbps$99.951000 Mbps200 MbpsFixed Wireless

Verified directly by Neptuno, last verified July 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

Neptuno Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

MetroNet vs. Neptuno | Customer Ratings & Reviews

Compare how real customers rate MetroNet and Neptuno based on our comprehensive database of verified customer reviews across all service types.

MetroNet Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 3.95 of 5 stars

(74)

MetroNet has an overall rating of 3.93 out of 5, with a total of 76 reviews and ratings across the United States. Their overall satisfaction score places them slightly higher than other internet providers nationwide.

Looking deeper into MetroNet’s ratings, their Fiber service (97% of reviews) averages 3.95 / 5 stars, lower than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our MetroNet Internet Reviews page.

MetroNet vs. Neptuno | Fees & Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

MetroNet Service

Fee

Installation Fee

$25.00

New Installation Charge

$150.00

(Optional) Premium WiFi Router

$15.00

early termination fee

Up to 75% of monthly recurring fees for remainder of the contract term. See https://www.metronetbusiness.com/earlyTerminationFees for full details.

Neptuno Service

Fee

No fee details on file for Neptuno

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

MetroNet vs. Neptuno | Top Cities

MetroNet serves 746 cities while Neptuno is available in 128 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

MetroNet Cities

Indianapolis, IN
  • Availability: 29.24%
  • Avg. Download Speed: 5,120 Mbps
Chicago, IL
  • Availability: 5.21%
  • Avg. Download Speed: 5,120 Mbps
Des Moines, IA
  • Availability: 59.18%
  • Avg. Download Speed: 5,120 Mbps
Lexington, KY
  • Availability: 90.18%
  • Avg. Download Speed: 5,120 Mbps
Minneapolis, MN
  • Availability: 7.44%
  • Avg. Download Speed: 5,120 Mbps

Overlapping Cities

Neptuno Cities

San Juan, PR
  • Availability: 99.67%
  • Avg. Download Speed: 352 Mbps
Bayamon, PR
  • Availability: 99.37%
  • Avg. Download Speed: 685 Mbps
Carolina, PR
  • Availability: 99.75%
  • Avg. Download Speed: 568 Mbps
Ponce, PR
  • Availability: 88.64%
  • Avg. Download Speed: 467 Mbps
Caguas, PR
  • Availability: 97.85%
  • Avg. Download Speed: 524 Mbps