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Point Broadband vs. Citizens Telephone Cooperative

Whether you’re researching Point Broadband vs. Citizens Telephone Cooperative internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Point Broadband
Price: $49.95 - $95.00 / mo.
Speed: 10 - 1,000 Mbps
Internet Type: Fixed wireless and fiber
Rating (Reviews): (14)

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Citizens Telephone Cooperative
Price: Unavailable, please see site for details
Speed: 10 - 2,500 Mbps
Internet Type: Fiber, DSL, and cable
Rating (Reviews): (0)

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Point Broadband and Citizens Telephone Cooperative compete directly in approximately 0.07% of their service areas, with Point Broadband covering 2,477,213 people nationwide and Citizens Telephone Cooperative serving 63,456. Point Broadband primarily delivers internet through a fiber connection; Citizens Telephone Cooperative specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of Point Broadband and Citizens Telephone Cooperative’s availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

Point Broadband vs. Citizens Telephone Cooperative | Pros & Cons

Point Broadband Logo

Pros:

  • Fast upload speeds
  • Service available in rural areas
  • Up-front month-to-month pricing
  • Wide range of plan options

Cons:

  • Limited service availability
  • Installation fees apply
  • Speeds fluctuate during peak usage hours

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Citizens Telephone Cooperative Logo

Pros:

  • Gigabit speeds available
  • Service available in rural areas
  • Extensive fiber network
  • Compatible with standard Wi-Fi devices

Cons:

  • Limited service availability
  • Higher speeds require premium pricing
  • May require credit check for service activation

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Point Broadband vs. Citizens Telephone Cooperative | Availability

Point Broadband and Citizens Telephone Cooperative have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Point Broadband Available | Citizens Telephone Cooperative Available | No Coverage

Point Broadband currently offers internet service in 1,304 cities and 144 counties across 12 states, reaching approximately 2,477,213 residents. Their service area includes major markets like Dallas, TX; Columbus, OH; and Grand Rapids, MI. By comparison, Citizens Telephone Cooperative serves 63,456 residents in 108 cities and 21 counties in 3 states, with a presence in population centers such as Floyd, VA; Vienna, GA; and Max Meadows, VA.

Point Broadband has particularly strong coverage nationwide, where they serve 0 cities and 0 zip codes. Their Rural Coverage Ratio of 53 indicates they offers a balanced distribution of coverage across urban and rural areas..

Citizens Telephone Cooperative is prominent in the South Atlantic with service to 108 cities and 65 zip codes. With a Rural Coverage Ratio of 96, Citizens Telephone Cooperative has a strong emphasis on rural communities, providing extensive coverage in less densely populated areas.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about Point Broadband and Citizens Telephone Cooperative at your location, use our address search tool:

Point Broadband vs. Citizens Telephone Cooperative | Speeds & Technology

Point Broadband and Citizens Telephone Cooperative utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, Point Broadband primarily delivers internet through fiber, available to 46.3% of their customers. They also offer fixed wireless to 60.3% of their coverage area. Citizens Telephone Cooperative relies on fiber technology, which comprises 76.9% of their network, with DSL available in 35.9% of their service locations.

In terms of potential speeds across the country, Citizens Telephone Cooperative offers higher overall speeds, with speeds for most covered areas averaging 1,178 Mbps compared to Point Broadband’s average speed of 486 Mbps. When examining their overlapping service areas, Citizens Telephone Cooperative delivers faster speeds in 0.00% of locations where both providers operate, similar speeds in 100.00%, and slower speeds in 0.00%.

The availability of each provider’s fastest technology varies significantly by location. Point Broadband’s premium Fiber service reaches 46.3% of their coverage area. Meanwhile, Citizens Telephone Cooperative’s top-tier Fiber is available to 76.9% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Point Broadband vs. Citizens Telephone Cooperative | Plans & Pricing

Below are the current internet plans and pricing details for Point Broadband and Citizens Telephone Cooperative, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Point Broadband Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
Air Connect Basic$64.9510 MbpsNot listedFixed Wireless
Air Connect Extreme$114.9550 MbpsNot listedFixed Wireless
Air Connect Ultimate$124.95100 MbpsNot listedFixed Wireless

Compiled from current advertised pricing across industry sources, last verified June 2026. Typical speeds shown are the advertised tier speeds. Pricing is subject to change and may not be available in all areas.

Point Broadband Plans

Citizens Telephone Cooperative Internet Plans & Pricing

PlanMonthly PriceTypical Download SpeedTypical Upload SpeedConnection Type
CitiZip Unlimited 100$69.95100 Mbps100 MbpsFiber
CitiZip Unlimited 250$99.95250 Mbps250 MbpsFiber
CitiZip Unlimited 500$129.95500 Mbps500 MbpsFiber
CitiZip Unlimited Gigabit$169.951000 Mbps1000 MbpsFiber

Sourced from pricing published on Citizens Telephone Cooperative's official website. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

Citizens Telephone Cooperative Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Point Broadband vs. Citizens Telephone Cooperative | Customer Ratings & Reviews

Compare how real customers rate Point Broadband and Citizens Telephone Cooperative based on our comprehensive database of verified customer reviews across all service types.

Point Broadband Ratings & Reviews

Connection

Customer Rating

Fiber

Fiber: 3.62 of 5 stars

(13)

Fixed Wireless

Fixed Wireless: 3.67 of 5 stars

(3)

Point Broadband has an overall rating of 3.63 out of 5, with a total of 16 reviews and ratings across the United States. Their overall satisfaction score places them slightly higher than other internet providers nationwide.

Looking deeper into Point Broadband’s ratings, their Fiber service (81% of reviews) averages 3.62 / 5 stars, higher than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Point Broadband Internet Reviews page.

Point Broadband vs. Citizens Telephone Cooperative | Fees & Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

Point Broadband Service

Fee

Not Provided by Point Broadband

Citizens Telephone Cooperative Service

Fee

Not Provided by Citizens Telephone Cooperative

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Point Broadband vs. Citizens Telephone Cooperative | Top Cities

Point Broadband serves 1,304 cities while Citizens Telephone Cooperative is available in 108 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.

Point Broadband Cities

Dallas, TX
  • Availability: 5.27%
  • Avg. Download Speed: 101 Mbps
Columbus, OH
  • Availability: 15.05%
  • Avg. Download Speed: 40 Mbps
Grand Rapids, MI
  • Availability: 18.39%
  • Avg. Download Speed: 565 Mbps
Atlanta, GA
  • Availability: 2.01%
  • Avg. Download Speed: 1,000 Mbps
Hagerstown, MD
  • Availability: 73.83%
  • Avg. Download Speed: 1,000 Mbps

Overlapping Cities

Wytheville, VA
  • Point Broadband Avg. Speed: 1,000 Mbps
  • Citizens Telephone Cooperative Avg. Speed: 1,000 Mbps
Stones Mill, VA
  • Point Broadband Avg. Speed: 1,000 Mbps
  • Citizens Telephone Cooperative Avg. Speed: 1,000 Mbps
Kent, VA
  • Point Broadband Avg. Speed: 1,000 Mbps
  • Citizens Telephone Cooperative Avg. Speed: 1,000 Mbps
Kindrick, VA
  • Point Broadband Avg. Speed: 1,000 Mbps
  • Citizens Telephone Cooperative Avg. Speed: 1,000 Mbps
Rural Retreat, VA
  • Point Broadband Avg. Speed: 1,000 Mbps
  • Citizens Telephone Cooperative Avg. Speed: 1,000 Mbps

Citizens Telephone Cooperative Cities

Floyd, VA
  • Availability: 98.55%
  • Avg. Download Speed: 1,000 Mbps
Vienna, GA
  • Availability: 95.47%
  • Avg. Download Speed: 775 Mbps
Max Meadows, VA
  • Availability: 85.13%
  • Avg. Download Speed: 1,000 Mbps
New Auburn, WI
  • Availability: 87.81%
  • Avg. Download Speed: 2,500 Mbps
Willis, VA
  • Availability: 99.72%
  • Avg. Download Speed: 1,000 Mbps