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4 Best Internet Providers in 96813, HI

Find internet availability by address in 96813, HI

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 96813 ISP Report Card | Business Internet in 96813

96813 ISP Report at a Glance
ISP grade 96813 ISP Report Card B-
Average speed Download Speed for Most Households 2,718 Mbps
ISP count Number of Internet Service Providers 4
Customer review count Real 96813 Customer Ratings 3

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

96813 has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 96813.

96813 overview

96813 has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 96813.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

94.1%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 96813.

Max Download Speed InfoCalculated from the maximum speeds available to most 96813 residents, weighted by user distribution.

Customer Rating

Fiber

5.2%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(203)

Cable

94.1%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

Hawaiian Telcom

Hawaiian Telcom logo

Availability:

97.9%

Customer Rating:

4.0 of 5 stars

(17)

View Plans

1-877-374-1571 Price: $30.00 - $164.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 96813.

Max Download Speed InfoCalculated from the maximum speeds available to most 96813 residents, weighted by user distribution.

Customer Rating

Fiber

92.5%

2,850 Mbps

2,850 Mbps

Fiber: 4.0 of 5 stars

(14)

DSL

92.7%

15 Mbps

25 Mbps

DSL: 0.0 of 5 stars

(0)

Xiber Hawaii

Xiber Hawaii logo

Availability:

3.9%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 96813.

Max Download Speed InfoCalculated from the maximum speeds available to most 96813 residents, weighted by user distribution.

Customer Rating

Fiber

2.6%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

DSL

1.3%

1,000 Mbps

1,000 Mbps

DSL: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.5%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in 96813.

Max Download Speed InfoCalculated from the maximum speeds available to most 96813 residents, weighted by user distribution.

Customer Rating

Fixed Wireless

96.5%

77 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in 96813, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.


Providers with less than 1% coverage in this zip are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for 96813 residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 96813 ratings may vary and are shown below.

Who is the Best Internet Provider in 96813, HI?

T-Mobile Home Internet is the best internet provider in 96813 based on Hawaii customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in 96813, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 96.53% of the zip.

The chart and table below show average customer ratings from customers in 96813, Hawaii, and customers throughout the country.

Top Rated Internet Providers in 96813


Hawaiian Telcom4.004.07
T-Mobile Home Internet4.504.04
Spectrum2.873.28
HughesNet2.002.29
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all 96813 Internet Providers

ISP / Tech Type96813 OverallHawaii OverallNational OverallFor Service
Hawaiian Telcom (3) (17) (17)View Plans
T-Mobile Home Internet (0) (2) (284)View Plans
Spectrum (0) (15) (1738)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans
Xiber Hawaii (0) (0) (0)View Plans

Based on 35 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for 96813 residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 4.00 out of 5 stars and 97.9% coverage in 96813.

At a national level, based on 2068 national reviews for any of the providers listed above, Hawaiian Telcom is rated higher than any other provider, with a rating of 4.07 out of 5.

Which Providers are Available at my Home in 96813?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

96813, HI map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in 96813?

According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Hawaiian Telcom should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in 96813

Max Advertised Speed in 96813, HI


ISP / Tech TypeMax Advertised Speed
Hawaiian Telcom2,850 Mbps
Xiber Hawaii1,000 Mbps
Spectrum1,000 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in 96813


Hawaiian Telcom4.414.40
T-Mobile Home Internet4.503.96
Spectrum3.473.61
HughesNet2.002.25
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type96813 SpeedHawaii SpeedNational SpeedFor Service
Hawaiian Telcom (3) (17) (17)View Plans
T-Mobile Home Internet (0) (2) (284)View Plans
Spectrum (0) (15) (1738)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans
Xiber Hawaii (0) (0) (0)View Plans

Based on data reported by 96813 ISPs to the FCC, the fastest speeds in the zip are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in 96813. Therefore, the average customer can get up to 2,695 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the zip rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in 96813?

Hawaii customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. Hawaiian Telcom is rated in second place for affordability by the company’s 96813 customers with an average price rating of 3.82 out of 5.

The chart and graph below show how customers in 96813, Hawaii, and the United States rated the affordability of their internet service.

Rated Affordability in 96813


Hawaiian Telcom3.823.86
T-Mobile Home Internet4.004.11
Spectrum2.402.91
HughesNet2.002.56
  • City Rating
  • State Rating
  • National Rating

ISP / Tech Type96813 AffordabilityHawaii AffordabilityNational AffordabilityFor Service
Hawaiian Telcom (3) (17) (17)View Plans
T-Mobile Home Internet (0) (2) (284)View Plans
Spectrum (0) (15) (1738)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans
Xiber Hawaii (0) (0) (0)View Plans

96813 Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 96813 below, including the metrics used and how 96813 compares to the rest of Hawaii and nation.

96813 ISP Report Card: B-
Metric

(hover for details)
96813 Hawaii USA
92.53% 85.94% 67.25%
2,718 Mbps 2,641 Mbps 3,293 Mbps
3.9 3.6 6.8

 

96813 Digital Connectivity Index: 55 / 100
Metric

(hover for details)
96813 Hawaii USA
2.2 3.1 2.7
13% 9% 14%
94% 95% 95%
85% 91% 90%
76% 79% 75%
78% 83% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

96813 ISP Report Card & Digital Connectivity Index

The ISP Report Card in 96813 is B-, which is better than other zip codes. The local demand for broadband internet connectivity in 96813 is high with a score of 55 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 96813 have done a average job meeting the needs of its residents.

The 96813 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

85% of 96813 households have an internet connection despite having 97.91% availability. 76% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 7% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 76% of households have a broadband connection such as fiber, cable or DSL available to their home, 78% subscribe to it. A large amount of 96813 residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Zip Codes Compare to 96813?

96814, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 48 / 100
96817, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 61 / 100
96822, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 66 / 100
96826, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 47 / 100
96815, HI

  • ISP Report Card: C+
  • Digital Connectivity Index: 50 / 100
96819, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 67 / 100
96816, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 76 / 100
96859, HI

  • ISP Report Card: F
  • Digital Connectivity Index: 59 / 100
96818, HI

  • ISP Report Card: C
  • Digital Connectivity Index: 83 / 100

How Much Speed does a 96813 Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 96813 is 2.2, which is smaller than the Hawaii average of 3.1 and smaller than the national average of 2.7. 96813's average household income is $94,069 which is about average for the Hawaii average of $107,532 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

96813 also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Hawaii average of 14%. Additionally, 13% of residents work from home, which is higher than the 9% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of 96813 has a high need for internet connectivity and speeds.

Compared to the rest of the country, 96813 households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 83% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in 96813?

Hawaiian Telcom Fiber in 96813, HI

Hawaiian Telcom logo

Availability:

92.5%

Customer Rating:

4.0 of 5 stars

(14)

Avg. Download Speed

2,850 Mbps

Hawaiian Telcom offers Fiber service to 92.5% of 96813 homes. Across the zip, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps, with speeds from 2,850 Mpbs up to 2,850 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hawaiian Telcom Fiber. Hawaiian Telcom Fiber is rated the same as other types of internet service available in 96813 from Hawaiian Telcom in terms of customer satisfaction.

Spectrum Fiber in 96813, HI

Spectrum logo

Availability:

5.2%

Customer Rating:

3.5 of 5 stars

(203)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 5.2% of 96813 homes. Across the zip, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the zip. Spectrum Fiber is rated about the same as other types of internet service available in 96813 from Spectrum in terms of customer satisfaction.

Xiber Hawaii Fiber in 96813, HI

Xiber Hawaii logo

Availability:

2.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Xiber Hawaii offers Fiber service to 2.6% of 96813 homes. Across the zip, Xiber Hawaii Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Xiber Hawaii Fiber. Xiber Hawaii Fiber is rated other types of internet service available in 96813 from Xiber Hawaii in terms of customer satisfaction.

Which Cable Internet Providers are Available in 96813?

Spectrum Cable in 96813, HI

Spectrum logo

Availability:

94.1%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 94.1% of 96813 homes. Across the zip, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the zip. Spectrum Cable is rated lower than other types of internet service available in 96813 from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in 96813?

Hawaiian Telcom DSL in 96813, HI

Hawaiian Telcom logo

Availability:

92.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

15 Mbps

Hawaiian Telcom offers DSL service to 92.7% of 96813 homes. Across the zip, Hawaiian Telcom DSL has speeds up to 15 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.6 Mbps throughout the zip. Hawaiian Telcom DSL is rated other types of internet service available in 96813 from Hawaiian Telcom in terms of customer satisfaction.

Xiber Hawaii DSL in 96813, HI

Xiber Hawaii logo

Availability:

1.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Xiber Hawaii offers DSL service to 1.3% of 96813 homes. Across the zip, Xiber Hawaii DSL has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Xiber Hawaii DSL. Xiber Hawaii DSL is rated other types of internet service available in 96813 from Xiber Hawaii in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in 96813?

T-Mobile Home Internet Fixed Wireless in 96813, HI

T-Mobile Home Internet logo

Availability:

96.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

77 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.5% of 96813 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 77 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the zip. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in 96813 from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in 96813?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in 96813 is T-Mobile Home Internet.
  • The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in 96813 is T-Mobile Home Internet.
  • Viasat, HughesNet, and Hawaiian Telcom has the broadest coverage in 96813, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does 96813 compare to other cities with a similar population?

To see how 96813 stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 96813's B- ISP Report Card and 55 / 100 Digital Connectivity Index.

78750, TX

  • ISP Report Card: A-
  • Digital Connectivity Index: 84 / 100
30329, GA

  • ISP Report Card: A-
  • Digital Connectivity Index: 71 / 100
33441, FL

  • ISP Report Card: B
  • Digital Connectivity Index: 57 / 100
35007, AL

  • ISP Report Card: A-
  • Digital Connectivity Index: 79 / 100
38632, MS

  • ISP Report Card: A-
  • Digital Connectivity Index: 68 / 100
38801, MS

  • ISP Report Card: A-
  • Digital Connectivity Index: 37 / 100
68134, NE

  • ISP Report Card: A
  • Digital Connectivity Index: 69 / 100
70815, LA

  • ISP Report Card: A-
  • Digital Connectivity Index: 69 / 100
72404, AR

  • ISP Report Card: B+
  • Digital Connectivity Index: 63 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Hawaii

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