4 Best Internet Providers in 96815, HI
Find internet availability by address in 96815, HI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | 96815 ISP Report Card | Business Internet in 96815
| 96815 ISP Report Card | C+ | |
| Download Speed for Most Households | 2,116 Mbps | |
| Number of Internet Service Providers | 4 | |
| Real 96815 Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
96815 has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 96815.
96815 overview
▼
96815 has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the zip. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in 96815.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Cable
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
Xiber Hawaii
Connection
Customer Rating
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in 96815, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your zip.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local 96815 ratings may vary and are shown below.
Who is the Best Internet Provider in 96815, HI?
is the highest-rated internet provider in 96815 based on 0 Hawaii customer reviews, and has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in 96815, Hawaii, and customers throughout the country.
Top Rated Internet Providers in 96815
Local, State, and National Ratings for all 96815 Internet Providers
| ISP / Tech Type | 96815 Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (15) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| Hawaiian Telcom | (0) | (17) | (17) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xiber Hawaii | (0) | (0) | (0) | View Plans |
Based on 0 reviews from Hawaii internet customers, is the best internet service provider for 96815 residents. was rated at an average of out of 5 in our report for overall customer satisfaction.
At a national level, based on 0 national reviews for any of the providers listed above, is rated higher than any other provider, with a rating of out of 5.
Which Providers are Available at my Home in 96815?
a different provider.

Internet Availability Key
Speeds and coverage vary within the zip, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in 96815?
According to unbiased feedback from real internet customers in the zip, they reported being happiest with speeds provided by . On the other hand, based on data provided by the internet providers to the FCC, Hawaiian Telcom should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in 96815
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Hawaiian Telcom | 2,850 Mbps | ||
| Xiber Hawaii | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in 96815
| ISP / Tech Type | 96815 Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (15) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| Hawaiian Telcom | (0) | (17) | (17) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xiber Hawaii | (0) | (0) | (0) | View Plans |
Based on data reported by 96815 ISPs to the FCC, the fastest speeds in the zip are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in 96815. Therefore, the average customer can get up to 1,896 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the zip rated their satisfaction with internet speed highest with . This indicates reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in 96815?
Hawaii customers rate as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
received a local rating of out of 5, which is the average across all internet providers in the country.
The chart and graph below show how customers in 96815, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in 96815
| ISP / Tech Type | 96815 Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (15) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| Hawaiian Telcom | (0) | (17) | (17) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xiber Hawaii | (0) | (0) | (0) | View Plans |
96815 Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the zip and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for 96815 below, including the metrics used and how 96815 compares to the rest of Hawaii and nation.
| Metric
(hover for details)
|
96815 | Hawaii | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in 96815 that have a Fiber internet connection available to their home. | 77.66% | 85.94% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,116 Mbps | 2,641 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for 96815. | 3.8 | 3.6 | 6.8 |
| Average Household SizeA larger household size in a zip indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 1.9 | 3.1 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 12% | 9% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 86% | 91% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 73% | 79% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 73% | 83% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
96815 ISP Report Card & Digital Connectivity Index
The ISP Report Card in 96815 is C+, which is better than other zip codes. The local demand for broadband internet connectivity in 96815 is high with a score of 50 / 100 in our Digital Connectivity Index. This means that internet service providers operating in 96815 have done a average job meeting the needs of its residents.
The 96815 ISP Report Card evaluates the zip on availability and speed metrics compared to other zip codes in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a zip needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
86% of 96815 households have an internet connection despite having 99.14% availability. 73% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 8% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 73% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of 96815 residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Zip Codes Compare to 96815?
- ISP Report Card: B-
- Digital Connectivity Index: 47 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B
- Digital Connectivity Index: 76 / 100
How Much Speed does a 96815 Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in 96815 is 1.9, which is smaller than the Hawaii average of 3.1 and smaller than the national average of 2.7. 96815's average household income is $88,133 which is about average for the Hawaii average of $107,532 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
96815 also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the Hawaii average of 14%. Additionally, 12% of residents work from home, which is higher than the 9% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of 96815 has an average need for internet connectivity and speeds.
Compared to the rest of the country, 96815 households are more technology-engaged. 95% of households have some sort of computing device, 83% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in 96815?
Hawaiian Telcom Fiber in 96815, HI
Hawaiian Telcom offers Fiber service to 77.7% of 96815 homes. Across the zip, Hawaiian Telcom Fiber has speeds up to 2,412 Mbps, with speeds from 940 Mpbs up to 2,850 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 2,850, with an average of 2,312 Mbps throughout the zip. Hawaiian Telcom Fiber is rated the same as other types of internet service available in 96815 from Hawaiian Telcom in terms of customer satisfaction.
Which Cable Internet Providers are Available in 96815?
Spectrum Cable in 96815, HI
Spectrum offers Cable service to 99.0% of 96815 homes. Across the zip, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in 96815?
Hawaiian Telcom DSL in 96815, HI
Hawaiian Telcom offers DSL service to 91.7% of 96815 homes. Across the zip, Hawaiian Telcom DSL has speeds up to 20 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.3 Mbps throughout the zip.
Xiber Hawaii DSL in 96815, HI
Xiber Hawaii offers DSL service to 7.7% of 96815 homes. Across the zip, Xiber Hawaii DSL is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in 96815?
T-Mobile Home Internet Fixed Wireless in 96815, HI
T-Mobile Home Internet offers Fixed Wireless service to 98.7% of 96815 homes. Across the zip, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 56 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the zip.
Which ISP Should You Choose in 96815?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in 96815 is .
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in 96815 is .
- HughesNet, Viasat, and Hawaiian Telcom has the broadest coverage in 96815, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does 96815 compare to other cities with a similar population?
To see how 96815 stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to 96815's C+ ISP Report Card and 50 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 57 / 100
- ISP Report Card: C
- Digital Connectivity Index: 48 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 71 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
Spencer H.
Hawaiian Telcom Fiber
January 07, 2026 We switched from Spectrum to Hawaiian Telcom after our rates were raised by 75% and.
The switch was relatively painless, quick, and significantly cheaper.
The installation was on time and the technician was fast and knowledgeable.
The download speed advertised is what I receive regularly and we have not experienced any outages yet.
We had switched from Hawaiian Telcom in the past because Spectrum had offered a promotional price that was too good to pass up, however the service and equipment left us wanting.
Hawaiian Telcom has not let me down, in the past and now I believe I will be sticking with them for the foreseeable future.
More
A Honolulu, HI Customer
Spectrum Cable
October 01, 2025 More
Andy S.
Hawaiian Telcom Fiber
September 06, 2025 We were only recently able to get fiber in our area, but so far it is much more reliable and fast than the Spectrum service we had before. Pricing is good and service has yet to drop. Being in Hawaii, our Spectrum service was terrible and would intermittently drop all the time. They also had awful customer service with techs that were often not very knowledgeable. Hawaii Telecom has been easy to work with so far and an overall much better experience.
More
A Koloa, HI Customer
Spectrum Cable
July 23, 2025 We have had Spectrum at our house for about 4 years now and we haven't had any issues so far. We have the lower plan with slower internet speed, but it is still quick and works well for us. The pricing for internet alone increased a lot after the first year, which we weren't too happy about. However, we recently just switched to Spectrum mobile because they were offering a great deal for 2 years for internet and mobile.
More
Bindhu S
Hawaiian Telcom Fiber
July 22, 2025 The internet speed is satisfactory, and the onsite customer service has been consistently reliable. However, the telephone customer service experience has been disappointing. Calls are routed internationally, and the representatives often struggle to understand or resolve the issues effectively. Technical support is also lacking; wait times to connect with a technician are excessively long. If alternative providers become available, I would strongly consider exploring them. Additionally, pricing becomes inconsistent after the first year. Based on feedback from neighbors, promotional rates are typically not extended beyond the initial term.
More
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Don't see your provider? Search all providers
Reviews are independent and unedited. Published after a quick spam check.