4 Best Internet Providers in Ala Moana-Kakaako, Honolulu, HI

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Ala Moana-Kakaako, Honolulu, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Ala Moana-Kakaako ratings may vary and are shown below.

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3. Ala Moana-Kakaako, Honolulu, HI Internet Service Providers
   

Who is the Best Internet Provider in Ala Moana-Kakaako, Honolulu, HI?

Hawaiian Telcom is the best internet provider in Ala Moana-Kakaako based on Honolulu customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Hawaiian Telcom had the best reviews at the local, state, and national levels versus all available providers in Ala Moana-Kakaako, making it a solid recommendation among providers with reviews. Hawaiian Telcom is an option for 93.07% of the neighborhood.

The chart and table below show average customer ratings from customers in Ala Moana-Kakaako, Hawaii, and customers throughout the country.

Top Rated Internet Providers in Ala Moana-Kakaako

Local, State, and National Ratings for all Ala Moana-Kakaako Internet Providers

Based on 35 reviews from Honolulu internet customers, Hawaiian Telcom is the best internet service provider for Ala Moana-Kakaako residents. Hawaiian Telcom was rated at an average of 3.92 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Honolulu, with 2.67 out of 5 stars and 88.7% coverage in Ala Moana-Kakaako.

At a national level, based on 2068 national reviews for any of the providers listed above, Hawaiian Telcom is rated higher than any other provider, with a rating of 4.07 out of 5.

Who is the Fastest Internet Provider in Ala Moana-Kakaako?

Based on both FCC data and unbiased customer ratings in Ala Moana-Kakaako, the fastest internet in the neighborhood comes from Hawaiian Telcom.

Data Reported to FCC by ISPs: Average Maximum Available in Ala Moana-Kakaako

	ISP / Tech Type	Max Advertised Speed
	Hawaiian Telcom	2,850 Mbps
	Xiber Hawaii	1,000 Mbps
	Spectrum	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Ala Moana-Kakaako

Based on data reported by Ala Moana-Kakaako ISPs to the FCC, the fastest speeds in the neighborhood are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Ala Moana-Kakaako. Therefore, the average customer can get up to 2,589 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Ala Moana-Kakaako?

Honolulu customers rate Hawaiian Telcom as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Hawaiian Telcom received a local rating of 3.75 out of 5, which is much lower than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Ala Moana-Kakaako customers with an average price rating of 2.67 out of 5.

The chart and graph below show how customers in Ala Moana-Kakaako, Honolulu, and the United States rated the affordability of their internet service.

Rated Affordability in Ala Moana-Kakaako

Ala Moana-Kakaako Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Ala Moana-Kakaako below, including the metrics used and how Ala Moana-Kakaako compares to the rest of Honolulu and nation.

Ala Moana-Kakaako ISP Report Card: B-

	Metric (hover for details)	Ala Moana-Kakaako	Hawaii	USA
	Fiber Availability Percent The percentage of households in Ala Moana-Kakaako that have a Fiber internet connection available to their home.	85.84%	84.90%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,642 Mbps	2,657 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Ala Moana-Kakaako.	3.8	3.7	6.8

 

Ala Moana-Kakaako Digital Connectivity Index: 53 / 100

	Metric (hover for details)	Ala Moana-Kakaako	Hawaii	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	1.8	3.1	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	15%	9%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	96%	96%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	83%	92%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	73%	80%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	77%	86%	76%

Ala Moana-Kakaako ISP Report Card & Digital Connectivity Index

The ISP Report Card in Ala Moana-Kakaako is B-, which is better than other neighborhoods. The local demand for broadband internet connectivity in Ala Moana-Kakaako is high with a score of 53 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Ala Moana-Kakaako have done a average job meeting the needs of its residents.

The Ala Moana-Kakaako ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

83% of Ala Moana-Kakaako households have an internet connection despite having 95.02% availability. 73% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 11% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 73% of households have a broadband connection such as fiber, cable or DSL available to their home, 77% subscribe to it. A large amount of Ala Moana-Kakaako residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Ala Moana-Kakaako?

How Much Speed does a Ala Moana-Kakaako Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Ala Moana-Kakaako is 1.8, which is smaller than the Honolulu average of 3.1 and smaller than the national average of 2.7. Ala Moana-Kakaako's average household income is $93,667 which is about average for the Honolulu average of $113,971 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Ala Moana-Kakaako also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Honolulu average of 15%. Additionally, 15% of residents work from home, which is higher than the 9% of residents in Honolulu who work from home. This and other factors you can see above show us that the community of Ala Moana-Kakaako has an average need for internet connectivity and speeds.

Compared to the rest of the country, Ala Moana-Kakaako households are more technology-engaged. 96% of households have some sort of computing device, 85% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Ala Moana-Kakaako?

Which Cable Internet Providers are Available in Ala Moana-Kakaako?

Which DSL Internet Providers are Available in Ala Moana-Kakaako?

Which Fixed Wireless and LTE Internet Providers are Available in Ala Moana-Kakaako?

Which ISP Should You Choose in Ala Moana-Kakaako?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Ala Moana-Kakaako is Hawaiian Telcom.
• The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Ala Moana-Kakaako is Hawaiian Telcom.
• Viasat, HughesNet, and Hawaiian Telcom has the broadest coverage in Ala Moana-Kakaako, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Ala Moana-Kakaako compare to other cities with a similar population?

To see how Ala Moana-Kakaako stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Ala Moana-Kakaako's B- ISP Report Card and 53 / 100 Digital Connectivity Index.