Best Internet Providers in Downtown, Honolulu, HI
All 3 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Downtown, Honolulu, HI
Downtown has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown.
Ranks compare Downtown with the 18 neighborhoods in Honolulu.
The Best Internet in Downtown, Honolulu, HI at a Glance
Downtown Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
Spectrum
Connection
Customer Rating
Fiber
Cable
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown ratings may vary and are shown below.
Who is the Best Internet Provider in Downtown, Honolulu, HI?
T-Mobile Home Internet is the highest-rated internet provider in Downtown based on 38 Hawaii customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Downtown?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Downtown, Honolulu
How Downtown Compares to the Rest of Honolulu
Downtown's report card score is 14th of 18 and its connectivity index is 15th of 18.
| Measure | Downtown | Rank among neighborhoods in Honolulu | Honolulu | Honolulu County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 81.3% | 14th of 18 | 87.6% | 87.6% | 71.5% | Kaimuki (100.0%) |
| Average top speed | 2,367 Mbps | 14th of 18 | 2,710 Mbps | 2,710 Mbps | 3,486 Mbps | Kaimuki and Palolo (2,850 Mbps) |
| Providers at a typical address | 3.8 | 14th of 18 | 3.9 | 3.9 | 7.1 | Waikiki (4.5) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 1.7 | 17th of 18 | 3.1 | 3.1 | 2.7 | Kalihi Valley (4.6) |
| Workers who work from home | 10% | Tied 8th of 18 | 10% | 10% | 15% | Ala Moana-Kakaako and Manoa (17%) |
| Homes with a computer, tablet or phone | 91% | 17th of 18 | 96% | 96% | 96% | Airport (100%) |
| Homes with internet | 86% | 15th of 18 | 93% | 93% | 91% | Airport (96%) |
| Homes on fiber, cable or DSL | 72% | Tied 13th of 18 | 81% | 81% | 76% | Airport (90%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 75% | 16th of 18 | 84% | 84% | 81% | Airport (97%) |
| Median household income | $64,941 | 17th of 18 | $116,157 | $116,157 | $93,246 | Waialae-Kahala ($166,040) |
| Residents in school (6th grade to college) | 16% | 4th of 18 | 15% | 15% | 16% | Airport and Manoa (20%) |
Fiber reaches 81.3% of homes in Downtown, against 87.6% across Honolulu and 87.6% across Honolulu County. Households in Downtown are smaller than the US average (1.7 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $64,941 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Downtown
Which Fiber Internet Providers are Available in Downtown?
Hawaiian Telcom Fiber in Downtown, Honolulu, HI
Availability:
65.7%
Customer Rating:
(19)
Avg. Download Speed
2,850 Mbps
Hawaiian Telcom offers Fiber service to 65.7% of Downtown homes. Across the neighborhood, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps
Spectrum Fiber in Downtown, Honolulu, HI
Availability:
22.1%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 22.1% of Downtown homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Downtown?
T-Mobile Home Internet Fixed Wireless in Downtown, Honolulu, HI
Availability:
82.1%
Customer Rating:
(342)
Avg. Download Speed
54 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 82.1% of Downtown homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.5 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Downtown?
Spectrum Cable in Downtown, Honolulu, HI
Availability:
70.3%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 70.3% of Downtown homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Downtown?
Hawaiian Telcom DSL in Downtown, Honolulu, HI
Availability:
86.0%
Customer Rating:
(0)
Avg. Download Speed
21 Mbps
Hawaiian Telcom offers DSL service to 86.0% of Downtown homes. Across the neighborhood, Hawaiian Telcom DSL has speeds up to 21 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.4 Mbps throughout the neighborhood.
How Downtown Compares to Its Neighbors
The 10 neighborhoods nearest to Downtown that have their own pages are all within 3 miles. Among them, Liliha-Kapalama has the most homes with fiber (99.7%) and The Arts District the fewest (55.2%); Downtown has 81.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Downtown (this page) | 7,215 | 81.3% | 2,367 Mbps | 3.8 | C+ | 45/100 |
| Kalihi-Palama | 39,074 | 97.4% | 2,806 Mbps | 4.4 | B- | 56/100 |
| Makiki | 30,126 | 97.6% | 2,805 Mbps | 4.2 | B- | 48/100 |
| Ala Moana-Kakaako | 28,164 | 94.0% | 2,691 Mbps | 4.3 | B- | 49/100 |
| Mxcully-Moiliili | 26,399 | 93.8% | 2,703 Mbps | 4.2 | B- | 44/100 |
| Liliha-Kapalama | 23,194 | 99.7% | 2,842 Mbps | 4.2 | B | 69/100 |
| Kalihi Valley | 22,095 | 97.2% | 2,809 Mbps | 3.9 | B- | 68/100 |
| Manoa | 22,019 | 94.7% | 2,815 Mbps | 3.9 | B- | 77/100 |
| Waikiki | 19,722 | 91.0% | 2,353 Mbps | 4.5 | B- | 43/100 |
| Nuuanu-Punchbowl | 17,277 | 99.1% | 2,834 Mbps | 4.1 | B | 66/100 |
| The Arts District | 6,761 | 55.2% | 1,729 Mbps | 3.6 | C- | 30/100 |
Who is the Fastest Internet Provider in Downtown?
Based on both FCC data and unbiased customer ratings, the fastest internet in the neighborhood comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Downtown
| Hawaiian Telcom | 2,850 |
|---|---|
| Spectrum | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Downtown. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Downtown Internet Providers
Based on 38 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for Downtown residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 3.84 out of 5 stars and 86.0% coverage in Downtown.
At a national level, based on 2310 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Downtown Internet Providers
The table below shows average customer ratings from customers in Downtown, Hawaii, and customers throughout the country.
| ISP / Tech Type | Downtown Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (3) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) |  (2) | (342) | View Plans | ||
| Spectrum | (0) |  (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Downtown
Based on data reported by Downtown ISPs to the FCC, the fastest speeds in the neighborhood are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Downtown. Therefore, the average customer can get up to 2,183 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Downtown Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (3) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Spectrum | (0) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Downtown?
Of the providers in Downtown, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Downtown where enough of them have reviewed a provider, otherwise across Hawaii or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. Hawaiian Telcom is rated second for affordability, with an average price rating of 3.68 out of 5.
The table below shows how customers in Downtown, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Downtown
| ISP / Tech Type | Downtown Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Hawaiian Telcom | (3) | (19) | (19) | View Plans | ||
| Spectrum | (0) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
ISPReports User
Hawaiian Telcom Fiber
August 02, 2026 
Ab
Hawaiian Telcom Fiber
June 11, 2026 Doesn’t cover all of my home nor garage area
A Honolulu, HI Customer
Spectrum Cable
May 08, 2026 Carl H
AT&T Fixed Wireless
March 21, 2026 AT&T wireless is not a very reliable internet provider. Their rates are among the highest in the area. The company offers unlimited access each month but often sends warnings that we are consuming too much bandwidth and will have our speeds throttled back. This is very misleading as a service provider and leads to much dissatisfaction in the company.
Tracy C.
Spectrum Cable
March 19, 2026 Spectrum started off as an affordable option, but over time the prices have increased significantly. The service experiences frequent outages and the internet speeds often fall short of expectations. Overall, it's no longer a good value for what you're paying
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Which ISP Should You Choose in Downtown?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Downtown is T-Mobile Home Internet.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Downtown is T-Mobile Home Internet.
- Viasat, HughesNet, and Hawaiian Telcom has the broadest coverage in Downtown, available to 86.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.