5 Best Internet Providers in Big Flats, NY
Find internet availability by address in Big Flats, NY
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| Big Flats ISP Report Card | C | |
| Download Speed for Most Households | 1,000 Mbps | |
| Number of Internet Service Providers | 5 | |
| Real Big Flats Customer Ratings | 3 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Big Flats has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Big Flats.
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Big Flats has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Big Flats.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Cable
Empire Access
Connection
Customer Rating
Fiber
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Xtreme Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Big Flats, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Big Flats ratings may vary and are shown below.
Who is the Best Internet Provider in Big Flats, NY?
Empire Access is the best internet provider in Big Flats based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Empire Access had the best reviews at the local, state, and national levels versus all available providers in Big Flats, making it a solid recommendation among providers with reviews. Empire Access is an option for 78.86% of the city.
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The chart and table below show average customer ratings from customers in Big Flats, New York, and customers throughout the country.
Top Rated Internet Providers in Big Flats
Local, State, and National Ratings for all Big Flats Internet Providers
| ISP / Tech Type | Big Flats Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Empire Access | (1) | (7) | (7) | View Plans | ||
| Spectrum | (2) | (177) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Based on 378 reviews from New York internet customers, Empire Access is the best internet service provider for Big Flats residents. Empire Access was rated at an average of 3.57 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in New York, with 3.00 out of 5 stars and 100.0% coverage in Big Flats.
At a national level, based on 2781 national reviews for any of the providers listed above, Empire Access is rated higher than any other provider, with a rating of 3.80 out of 5.
Which Providers are Available at my Home in Big Flats?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Big Flats?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Spectrum and Empire Access should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Big Flats
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Empire Access | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| Xtreme Internet | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Big Flats
| ISP / Tech Type | Big Flats Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (177) | (1738) | View Plans | ||
| Empire Access | (1) | (7) | (7) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Based on data reported by Big Flats ISPs to the FCC, the fastest speeds in the city are available through Spectrum and Empire Access. These internet providers offer speeds up to 1,000 Mbps in Big Flats. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Big Flats?
New York customers rate Empire Access as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Empire Access received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Big Flats customers with an average price rating of 2.50 out of 5.
The chart and graph below show how customers in Big Flats, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Big Flats
| ISP / Tech Type | Big Flats Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Empire Access | (1) | (7) | (7) | View Plans | ||
| Spectrum | (2) | (177) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Big Flats Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Big Flats below, including the metrics used and how Big Flats compares to the rest of New York and nation.
| Metric
(hover for details)
|
Big Flats | New York | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Big Flats that have a Fiber internet connection available to their home. | 78.86% | 83.33% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,000 Mbps | 4,072 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Big Flats. | 4.2 | 4.9 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.7 | 2.7 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 13% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 96% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 91% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 91% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Big Flats ISP Report Card & Digital Connectivity Index
The ISP Report Card in Big Flats is C, which is much better than other cities. The local demand for broadband internet connectivity in Big Flats is high with a score of 82 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Big Flats have done a great job meeting the needs of its residents.
The Big Flats ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
96% of Big Flats households have an internet connection despite having 100.00% availability. 91% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 91% of households have a broadband connection such as fiber, cable or DSL available to their home, 91% subscribe to it. A very large amount of Big Flats residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Big Flats?
- ISP Report Card: C-
- Digital Connectivity Index: 70 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 57 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 60 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 53 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B
- Digital Connectivity Index: 64 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 79 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 73 / 100
How Much Speed does a Big Flats Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Big Flats is 2.7, which is larger than the New York average of 2.7 and larger than the national average of 2.7. Big Flats's average household income is $125,269 which is much higher than the New York average of $98,794 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Big Flats also has 16% of its population enrolled in school between the 6th grade and college level, this is lower than the New York average of 16%. Additionally, 10% of residents work from home, which is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Big Flats has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Big Flats households are more technology-engaged. 96% of households have some sort of computing device, 91% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Big Flats?
Empire Access Fiber in Big Flats, NY
Empire Access offers Fiber service to 78.9% of Big Flats homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Big Flats?
Spectrum Cable in Big Flats, NY
Spectrum offers Cable service to 100.0% of Big Flats homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Big Flats?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Big Flats, NY.
Which Fixed Wireless and LTE Internet Providers are Available in Big Flats?
T-Mobile Home Internet Fixed Wireless in Big Flats, NY
T-Mobile Home Internet offers Fixed Wireless service to 98.0% of Big Flats homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 74 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Xtreme Internet Fixed Wireless in Big Flats, NY
Xtreme Internet offers Fixed Wireless service to 87.1% of Big Flats homes. Across the city, Xtreme Internet Fixed Wireless is the only type of service available from the company, with speeds up to 99 Mbps, with speeds from 50 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 20, with an average of 20 Mbps throughout the city.
Verizon Fixed Wireless in Big Flats, NY
Verizon offers Fixed Wireless service to 53.9% of Big Flats homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in Big Flats?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Big Flats is Empire Access.
- The fastest internet provider should be Spectrum and Empire Access. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Big Flats is Empire Access.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Big Flats, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Big Flats compare to other cities with a similar population?
To see how Big Flats stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Big Flats's C ISP Report Card and 82 / 100 Digital Connectivity Index.
- ISP Report Card: C
- Digital Connectivity Index: 41 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 55 / 100
- ISP Report Card: C
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C
- Digital Connectivity Index: 41 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 24 / 100
- ISP Report Card: A
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B
- Digital Connectivity Index: 52 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 41 / 100
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