Best Internet Providers in Chemung County, NY
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Chemung County, NY
Chemung County has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Chemung County.
Ranks compare Chemung County with the 62 New York counties.
The Best Internet in Chemung County, NY at a Glance
Chemung County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Empire Access
Connection
Customer Rating
Fiber
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Chemung County ratings may vary and are shown below.
Who is the Best Internet Provider in Chemung County, NY?
T-Mobile Home Internet is the best internet provider in Chemung County based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Chemung County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 91.53% of the county.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Chemung County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Chemung County
- Spectrum - cable coverage map
- Empire Access - fiber coverage map
- Verizon - fixed wireless coverage map
- Xtreme Internet - fixed wireless coverage map
- Spectrum - fiber coverage map
- Zeta Broadband - fiber coverage map
- Haefele Connect - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Fiberspark - fiber coverage map
- Frontier - dsl coverage map
How Chemung County Compares to the Rest of New York
Chemung County's report card score is tied 28th of 62 and its connectivity index is tied 32nd of 62.
| Measure | Chemung County | Rank among New York counties | New York | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 81.3% | 18th of 62 | 86.4% | 71.5% | Richmond County (99.5%) |
| Average top speed | 1,085 Mbps | 46th of 62 | 4,235 Mbps | 3,486 Mbps | Nassau County (7,817 Mbps) |
| Providers at a typical address | 4.4 | Tied 23rd of 62 | 5.2 | 7.1 | New York County (7) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.3 | Tied 31st of 62 | 2.6 | 2.7 | Rockland County (3.5) |
| Workers who work from home | 9% | Tied 42nd of 62 | 15% | 15% | New York County (25%) |
| Homes with a computer, tablet or phone | 94% | Tied 23rd of 62 | 95% | 96% | Dutchess County and Nassau County and 4 more (97%) |
| Homes with internet | 89% | Tied 34th of 62 | 91% | 91% | Nassau County and Putnam County (95%) |
| Homes on fiber, cable or DSL | 78% | Tied 17th of 62 | 77% | 76% | Nassau County and Saratoga County (84%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 74% | Tied 45th of 62 | 80% | 81% | Tompkins County (89%) |
| Median household income | $67,446 | 54th of 62 | $100,975 | $93,246 | Nassau County ($156,303) |
| Residents in school (6th grade to college) | 14% | Tied 30th of 62 | 16% | 16% | Tompkins County (33%) |
Fiber reaches 81.3% of homes in Chemung County, against 86.4% across New York. Households in Chemung County are smaller than the US average (2.3 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $67,446 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Chemung County Compares to Its Neighbors
Chemung County has 6 neighbors, 2 of them in Pennsylvania. Among them, Bradford County, PA has the most homes with fiber (87.5%) and Tompkins County the fewest (51.8%); Chemung County has 81.3%.
Map of Chemung County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Chemung County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Chemung County (this page) | 84,148 | 81.3% | 1,085 Mbps | 4.4 | C | 54/100 |
| Tompkins County | 105,740 | 51.8% | 1,236 Mbps | 3.9 | C- | 64/100 |
| Steuben County | 93,584 | 80.3% | 1,080 Mbps | 3.3 | C | 47/100 |
| Bradford County, PA | 59,967 | 87.5% | 2,878 Mbps | 4.9 | B- | 42/100 |
| Tioga County | 48,455 | 68.6% | 2,071 Mbps | 4.1 | C | 57/100 |
| Tioga County, PA | 41,045 | 77.5% | 3,935 Mbps | 5.3 | B- | 45/100 |
| Schuyler County | 17,898 | 80.1% | 1,170 Mbps | 3.4 | C | 49/100 |
Internet in Chemung County by City and ZIP Code
Fiber reaches from 13.9% of homes in Breesport to 100.0% in Elmira Heights; by ZIP code, from 35.7% in 14838 (Erin) to 99.8% in 14889 (Van Etten). Each row links to that place’s page.
Cities and towns in Chemung County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Elmira | 31,098 | 89.6% | 999 Mbps | 4.5 | C | 55/100 |
| Horseheads | 19,313 | 85.1% | 999 Mbps | 4.7 | C | 52/100 |
| Southport | 6,183 | 88.3% | 1,000 Mbps | 4.7 | C | 46/100 |
| West Elmira | 4,976 | 95.8% | 1,000 Mbps | 4.6 | C+ | 77/100 |
| Elmira Heights | 3,916 | 100.0% | 1,000 Mbps | 5.1 | B- | 66/100 |
| Pine City | 3,480 | 44.6% | 1,000 Mbps | 3.8 | D+ | 46/100 |
| Big Flats | 1,977 | 78.9% | 1,000 Mbps | 4.3 | C | 77/100 |
| Wellsburg | 1,661 | 52.9% | 1,000 Mbps | 3.3 | D+ | 50/100 |
| Millport | 1,511 | 63.1% | 3,247 Mbps | 5 | C+ | 34/100 |
| Breesport | 1,324 | 13.9% | 1,000 Mbps | 4 | D+ | 66/100 |
| Van Etten | 1,319 | 98.4% | 1,983 Mbps | 3.4 | B- | 47/100 |
| Erin | 1,237 | 52.7% | 1,143 Mbps | 3.1 | C- | 42/100 |
| Lowman | 1,036 | 67.4% | 967 Mbps | 2.1 | D+ | 22/100 |
| Chemung | 892 | 36.4% | 1,000 Mbps | 4.5 | C- | 50/100 |
| Pine Valley | 715 | 64.9% | 3,596 Mbps | 4.8 | C+ | 46/100 |
| Sullivanville | 713 | 43.9% | 999 Mbps | 4.4 | C- | 56/100 |
| Chambers | 275 | 44.0% | 2,813 Mbps | 3.4 | C | 65/100 |
| Post Creek | 232 | 0.0% | 1,000 Mbps | 3.1 | D- | 68/100 |
| North Chemung | 145 | 100.0% | 1,000 Mbps | 2.1 | C | 20/100 |
ZIP codes in Chemung County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 14845 (Horseheads) | 20,635 | 82.4% | 1,000 Mbps | 4.7 | C | 52/100 |
| 14904 (Elmira) | 15,108 | 96.4% | 1,000 Mbps | 4.7 | C+ | 52/100 |
| 14901 (Elmira) | 14,995 | 86.6% | 999 Mbps | 4.2 | C | 48/100 |
| 14905 (West Elmira) | 8,616 | 94.7% | 1,000 Mbps | 4.7 | C+ | 71/100 |
| 14903 (Elmira Heights) | 7,357 | 87.0% | 998 Mbps | 4.8 | C | 67/100 |
| 14871 (Pine City) | 4,459 | 44.1% | 1,000 Mbps | 3.6 | D+ | 49/100 |
| 14814 (Big Flats) | 1,928 | 78.1% | 1,000 Mbps | 4.3 | C | 77/100 |
| 14838 (Erin) | 1,753 | 35.7% | 1,074 Mbps | 3.3 | D+ | 48/100 |
| 14889 (Van Etten) | 1,517 | 99.8% | 1,993 Mbps | 3.4 | B- | 47/100 |
| 14894 (Wellsburg) | 1,380 | 59.9% | 1,000 Mbps | 3.4 | D+ | 55/100 |
| 14864 (Millport) | 1,339 | 71.5% | 3,500 Mbps | 5.1 | B- | 35/100 |
| 14861 (Lowman) | 1,167 | 74.0% | 966 Mbps | 2.1 | D+ | 22/100 |
| 14825 (Chemung) | 769 | 38.1% | 997 Mbps | 4.5 | C- | 51/100 |
| 14816 (Breesport) | 671 | 5.1% | 1,000 Mbps | 4 | D+ | 66/100 |
| 14872 (Pine Valley) | 658 | 70.5% | 3,821 Mbps | 5.2 | B- | 44/100 |
Who is the Fastest Internet Provider in Chemung County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Empire Access and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Chemung County
| Zeta Broadband | 5,000 |
|---|---|
| Haefele Connect | 2,000 |
| Fiberspark | 2,000 |
| Spectrum | 1,000 |
| Empire Access | 1,000 |
| Xtreme Internet | 750 |
| Verizon | 300 |
| Frontier Communications | 115 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Chemung County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Chemung County Internet Providers
Based on 357 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Chemung County residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 84.9% coverage in Chemung County.
At a national level, based on 3293 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Chemung County Internet Providers
The table below shows average customer ratings from customers in Chemung County, New York, and customers throughout the country.
| ISP / Tech Type | Chemung County Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Haefele Connect |  (1) | (1) | (1) | View Plans | ||
| Empire Access |  (0) | (7) | (8) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (3) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans | ||
| Fiberspark | (0) | (0) | (0) | View Plans | ||
| Zeta Broadband | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Chemung County
Based on data reported by Chemung County ISPs to the FCC, the fastest speeds in the county are available through Empire Access and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Chemung County. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Chemung County Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum |  (3) | (189) | (1949) | View Plans | ||
| Haefele Connect | (1) | (1) | (1) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans | ||
| Fiberspark | (0) | (0) | (0) | View Plans | ||
| Zeta Broadband | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Chemung County?
Of the providers in Chemung County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Chemung County where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Empire Access is rated second for affordability, with an average price rating of 3.71 out of 5.
The table below shows how customers in Chemung County, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Chemung County
| ISP / Tech Type | Chemung County Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Haefele Connect | (1) | (1) | (1) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (3) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans | ||
| Fiberspark | (0) | (0) | (0) | View Plans | ||
| Zeta Broadband | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Chemung County
Which Fiber Internet Providers are Available in Chemung County?
Empire Access Fiber in Chemung County, NY
Availability:
70.9%
Customer Rating:
(8)
Avg. Download Speed
1,000 Mbps
Empire Access offers Fiber service to 70.9% of Chemung County homes. Across the county, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Chemung County, NY
Availability:
10.6%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 10.6% of Chemung County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Haefele Connect Fiber in Chemung County, NY
Availability:
3.0%
Customer Rating:
(1)
Avg. Download Speed
1,625 Mbps
Haefele Connect offers Fiber service to 3.0% of Chemung County homes. Across the county, Haefele Connect Fiber is the only type of service available from the company, with speeds up to 1,625 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 2,000, with an average of 1,259 Mbps throughout the county.
Zeta Broadband Fiber in Chemung County, NY
Availability:
1.7%
Customer Rating:
(0)
Avg. Download Speed
5,000 Mbps
Zeta Broadband offers Fiber service to 1.7% of Chemung County homes. Across the county, Zeta Broadband Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
Fiberspark Fiber in Chemung County, NY
Availability:
1.5%
Customer Rating:
(0)
Avg. Download Speed
2,000 Mbps
Fiberspark offers Fiber service to 1.5% of Chemung County homes. Across the county, Fiberspark Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Chemung County?
T-Mobile Home Internet Fixed Wireless in Chemung County, NY
Availability:
91.5%
Customer Rating:
(342)
Avg. Download Speed
52 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 91.5% of Chemung County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 52 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.1 Mbps throughout the county.
Verizon Fixed Wireless in Chemung County, NY
Availability:
84.9%
Customer Rating:
(362)
Avg. Download Speed
258 Mbps
Verizon offers Fixed Wireless service to 84.9% of Chemung County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 258 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the county.
Xtreme Internet Fixed Wireless in Chemung County, NY
Availability:
77.0%
Customer Rating:
(0)
Avg. Download Speed
202 Mbps
Xtreme Internet offers Fixed Wireless service to 77.0% of Chemung County homes. Across the county, Xtreme Internet Fixed Wireless is the only type of service available from the company, with speeds up to 202 Mbps, with speeds from 25 Mpbs up to 750 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 90, with an average of 30 Mbps throughout the county.
Which Cable Internet Providers are Available in Chemung County?
Spectrum Cable in Chemung County, NY
Availability:
92.5%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 92.5% of Chemung County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Chemung County?
Frontier DSL in Chemung County, NY
Availability:
3.3%
Customer Rating:
(58)
Avg. Download Speed
59 Mbps
Frontier Communications offers DSL service to 3.3% of Chemung County homes. Across the county, Frontier DSL is the only type of service available from the company, with speeds up to 59 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.7 Mbps throughout the county.
Customer Reviews for Internet Service Providers in New York
Customer Reviews
Cyndi W.
Haefele Connect Fiber
December 18, 2025 I live in a rural area that has non-existent options for internet service outside of satellite service. Haefele Connect won the contract to bring fiber internet, phone, and tv to this area (under the government rural internet initiative). Many hurdles were faced and overcome in satisfying this contract. They had to get permission to use the existing telephone poles (Verizon) and get right-of-way permission for certain sections of the grid. The installers were professional and quick. They connected us without a hitch. Whenever I have had to call with a question, concern, or no service Haefele customer service is pleasant and knowledgeable and I am usually back in business quickly. They are the best communication service I've ever had.
Howard C
Spectrum Cable
September 25, 2023 Positive review for Spectrum Internet
I have been a Spectrum Internet customer for a year now and I have been very happy with the service. I have the 300 Mbps plan and I get the full speed all the time. I have never had any outages and the customer service has been great whenever I have needed it.
I use Spectrum Internet for everything from streaming video to working from home. I have multiple devices connected to the internet at all times and I never have any problems with buffering or lag.
Spectrum Internet is also very affordable, especially when you consider the speed and reliability of the service. I would definitely recommend Spectrum.
A Big Flats, NY Customer
Spectrum Cable
May 27, 2023 jh
Spectrum Cable
February 13, 2023 Although the speed is fine, and the pricing is a bit much, they are unreliable. I've had them in 4 locations for over 20 years. Some locations they are great, and others, such as the one that I am at now, they have intermittent connectivity issues. I see a truck at one of our neighbors' houses almost every week.
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
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Which ISP Should You Choose in Chemung County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Chemung County is T-Mobile Home Internet.
- The fastest internet provider should be Empire Access and Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Chemung County is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Chemung County, available to 95.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.