7 Best Internet Providers in Chemung County, NY
Find internet availability by address in Chemung County, NY
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Chemung County ISP Report Card | Business Internet in Chemung County
| Chemung County ISP Report Card | C | |
| Download Speed for Most Households | 997 Mbps | |
| Number of Internet Service Providers | 7 | |
| Real Chemung County Customer Ratings | 6 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Chemung County has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Chemung County.
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Chemung County has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Chemung County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Empire Access
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
DSL
Haefele Connect
Connection
Customer Rating
Fiber
Above are the top 4 providers in Chemung County, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Chemung County ratings may vary and are shown below.
Who is the Best Internet Provider in Chemung County, NY?
Haefele Connect is the best internet provider in Chemung County based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Haefele Connect had the best reviews at the local, state, and national levels versus all available providers in Chemung County, making it a solid recommendation among providers with reviews. Unfortunately, Haefele Connect is an option for 3.01% of the county.
The chart and table below show average customer ratings from customers in Chemung County, New York, and customers throughout the country.
Top Rated Internet Providers in Chemung County
Local, State, and National Ratings for all Chemung County Internet Providers
| ISP / Tech Type | Chemung County Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Haefele Connect | (1) | (1) | (1) | View Plans | ||
| Spectrum | (3) | (177) | (1738) | View Plans | ||
| Empire Access | (2) | (7) | (7) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Based on 381 reviews from New York internet customers, Haefele Connect is the best internet service provider for Chemung County residents. Haefele Connect was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in New York, with 3.33 out of 5 stars and 93.8% coverage in Chemung County.
At a national level, based on 2925 national reviews for any of the providers listed above, Empire Access is rated higher than any other provider, with a rating of 3.80 out of 5.
Which Providers are Available at my Home in Chemung County?
a different provider.

Internet Availability Key
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Chemung County?
Based on both FCC data and unbiased customer ratings in Chemung County, the fastest internet in the county comes from Haefele Connect.
Data Reported to FCC by ISPs: Average Maximum Available in Chemung County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Haefele Connect | 2,000 Mbps | ||
| Empire Access | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Xtreme Internet | 750 Mbps | ||
| Verizon | 300 Mbps | ||
| Frontier Communications | 115 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Chemung County
| ISP / Tech Type | Chemung County Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Haefele Connect | (1) | (1) | (1) | View Plans | ||
| Spectrum | (3) | (177) | (1738) | View Plans | ||
| Empire Access | (2) | (7) | (7) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Based on data reported by Chemung County ISPs to the FCC, the fastest speeds in the county are available through Haefele Connect. The company offers speeds up to 2,000 Mbps in Chemung County. Therefore, the average customer can get up to 1,609 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the county rated their satisfaction with internet speed highest with Haefele Connect. This indicates Haefele Connect reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Chemung County?
New York customers rate Haefele Connect as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Haefele Connect received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Chemung County customers with an average price rating of 3.00 out of 5.
The chart and graph below show how customers in Chemung County, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Chemung County
| ISP / Tech Type | Chemung County Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Haefele Connect | (1) | (1) | (1) | View Plans | ||
| Spectrum | (3) | (177) | (1738) | View Plans | ||
| Empire Access | (2) | (7) | (7) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Frontier | (0) | (2) | (143) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Chemung County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Chemung County below, including the metrics used and how Chemung County compares to the rest of New York and nation.
| Metric
(hover for details)
|
Chemung County | New York | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Chemung County that have a Fiber internet connection available to their home. | 76.48% | 83.33% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 997 Mbps | 4,072 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Chemung County. | 4.2 | 4.9 | 6.8 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.3 | 2.7 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 8% | 13% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 93% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 87% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 76% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 77% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Chemung County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Chemung County is C, which is better than other counties. The local demand for broadband internet connectivity in Chemung County is high with a score of 53 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Chemung County have done a average job meeting the needs of its residents.
The Chemung County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
87% of Chemung County households have an internet connection despite having 98.84% availability. 76% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 76% of households have a broadband connection such as fiber, cable or DSL available to their home, 77% subscribe to it. A large amount of Chemung County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Chemung County?
- ISP Report Card: C
- Digital Connectivity Index: 57 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 49 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 58 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C
- Digital Connectivity Index: 51 / 100
- ISP Report Card: C
- Digital Connectivity Index: 47 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 56 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 58 / 100
How Much Speed does a Chemung County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Chemung County is 2.3, which is smaller than the New York average of 2.7 and smaller than the national average of 2.7. Chemung County's average household income is $67,620 which is lower than the New York average of $98,794 and about average for the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Chemung County also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the New York average of 16%. Additionally, 8% of residents work from home, which is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Chemung County has an average need for internet connectivity and speeds.
Compared to the rest of the country, Chemung County households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 80% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Chemung County?
Empire Access Fiber in Chemung County, NY
Empire Access offers Fiber service to 70.5% of Chemung County homes. Across the county, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Chemung County, NY
Spectrum offers Fiber service to 3.3% of Chemung County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Haefele Connect Fiber in Chemung County, NY
Haefele Connect offers Fiber service to 3.0% of Chemung County homes. Across the county, Haefele Connect Fiber is the only type of service available from the company, with speeds up to 1,623 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 2,000, with an average of 1,255 Mbps throughout the county.
Which Cable Internet Providers are Available in Chemung County?
Spectrum Cable in Chemung County, NY
Spectrum offers Cable service to 92.3% of Chemung County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Chemung County?
Frontier DSL in Chemung County, NY
Frontier Communications offers DSL service to 3.3% of Chemung County homes. Across the county, Frontier DSL is the only type of service available from the company, with speeds up to 59 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.7 Mbps throughout the county.
Which Fixed Wireless and LTE Internet Providers are Available in Chemung County?
T-Mobile Home Internet Fixed Wireless in Chemung County, NY
T-Mobile Home Internet offers Fixed Wireless service to 91.8% of Chemung County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.9 Mbps throughout the county.
Xtreme Internet Fixed Wireless in Chemung County, NY
Xtreme Internet offers Fixed Wireless service to 77.0% of Chemung County homes. Across the county, Xtreme Internet Fixed Wireless is the only type of service available from the company, with speeds up to 202 Mbps, with speeds from 25 Mpbs up to 750 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 90, with an average of 30 Mbps throughout the county.
Verizon Fixed Wireless in Chemung County, NY
Verizon offers Fixed Wireless service to 68.7% of Chemung County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in Chemung County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Chemung County is Haefele Connect.
- The fastest internet provider should be Haefele Connect. Considering speed for the money and reliability in speeds, Haefele Connect may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Chemung County is Haefele Connect.
- HughesNet, Viasat, and Spectrum has the broadest coverage in Chemung County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Chemung County compare to other cities with a similar population?
To see how Chemung County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Chemung County's C ISP Report Card and 53 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 31 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 38 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 37 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 40 / 100
- ISP Report Card: B
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B
- Digital Connectivity Index: 72 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 31 / 100
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