Best Internet Providers in Horseheads, NY
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Horseheads, NY
Horseheads has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Horseheads.
Ranks compare Horseheads with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Horseheads, NY at a Glance
Horseheads Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Empire Access
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Horseheads ratings may vary and are shown below.
Who is the Best Internet Provider in Horseheads, NY?
T-Mobile Home Internet is the best internet provider in Horseheads based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Horseheads, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 96.55% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Horseheads?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Horseheads Compares to Places Its Size
Horseheads's report card score is in the bottom 15% and its connectivity index is in the bottom 28%.
| Measure | Horseheads | Rank among US towns of 10,000 to 24,999 people | Chemung County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 85.1% | top 47% | 81.3% | 86.4% | 71.5% | 115 places at 100.0% |
| Average top speed | 999 Mbps | bottom 9% | 1,085 Mbps | 4,235 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 4.7 | bottom 9% | 4.4 | 5.2 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | bottom 11% | 2.3 | 2.6 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 7% | bottom 19% | 9% | 15% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 94% | bottom 32% | 94% | 95% | 96% | 86 places at 100% |
| Homes with internet | 89% | bottom 30% | 89% | 91% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 80% | top 39% | 78% | 77% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 78% | bottom 38% | 74% | 80% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $81,156 | bottom 44% | $67,446 | $100,975 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 12% | bottom 25% | 14% | 16% | 16% | Stanford, CA (84%) |
Fiber reaches 85.1% of homes in Horseheads, against 81.3% across Chemung County and 86.4% across New York. Households in Horseheads are smaller than the US average (2.2 people against 2.7); 7% of workers work from home (US 15%); and the median household income is $81,156 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Horseheads
Which Fiber Internet Providers are Available in Horseheads?
Empire Access Fiber in Horseheads, NY
Availability:
82.8%
Customer Rating:
(8)
Avg. Download Speed
1,000 Mbps
Empire Access offers Fiber service to 82.8% of Horseheads homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Horseheads, NY
Availability:
8.6%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 8.6% of Horseheads homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Horseheads?
Xtreme Internet Fixed Wireless in Horseheads, NY
Availability:
97.4%
Customer Rating:
(0)
Avg. Download Speed
399 Mbps
Xtreme Internet offers Fixed Wireless service to 97.4% of Horseheads homes. Across the city, Xtreme Internet Fixed Wireless is the only type of service available from the company, with speeds up to 399 Mbps, with speeds from 50 Mpbs up to 750 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 90, with an average of 52 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Horseheads, NY
Availability:
96.5%
Customer Rating:
(342)
Avg. Download Speed
54 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 96.5% of Horseheads homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the city.
Verizon Fixed Wireless in Horseheads, NY
Availability:
88.9%
Customer Rating:
(362)
Avg. Download Speed
270 Mbps
Verizon offers Fixed Wireless service to 88.9% of Horseheads homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 270 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
Which Cable Internet Providers are Available in Horseheads?
Spectrum Cable in Horseheads, NY
Availability:
99.2%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 99.2% of Horseheads homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Horseheads?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Horseheads, NY.
Internet in Horseheads by Neighborhood and ZIP Code
Horseheads has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Horseheads
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Horseheads
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 14845 | 20,635 | 82.4% | 1,000 Mbps | 4.7 | C | 52/100 |
How Horseheads Compares to Nearby Places
The 10 places nearest to Horseheads that have their own pages are all within 8 miles. Among them, Elmira Heights has the most homes with fiber (100.0%) and Breesport the fewest (13.9%); Horseheads has 85.1%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Horseheads (this page) | 19,313 | 85.1% | 999 Mbps | 4.7 | C | 52/100 |
| Elmira | 31,098 | 89.6% | 999 Mbps | 4.5 | C | 55/100 |
| Southport | 6,183 | 88.3% | 1,000 Mbps | 4.7 | C | 46/100 |
| West Elmira | 4,976 | 95.8% | 1,000 Mbps | 4.6 | C+ | 77/100 |
| Elmira Heights | 3,916 | 100.0% | 1,000 Mbps | 5.1 | B- | 66/100 |
| Big Flats | 1,977 | 78.9% | 1,000 Mbps | 4.3 | C | 77/100 |
| Millport | 1,511 | 63.1% | 3,247 Mbps | 5 | C+ | 34/100 |
| Breesport | 1,324 | 13.9% | 1,000 Mbps | 4 | D+ | 66/100 |
| Pine Valley | 715 | 64.9% | 3,596 Mbps | 4.8 | C+ | 46/100 |
| Sullivanville | 713 | 43.9% | 999 Mbps | 4.4 | C- | 56/100 |
| Post Creek | 232 | 0.0% | 1,000 Mbps | 3.1 | D- | 68/100 |
Who is the Fastest Internet Provider in Horseheads?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Empire Access and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Horseheads
| Spectrum | 1,000 |
|---|---|
| Empire Access | 1,000 |
| Xtreme Internet | 750 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Horseheads. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Horseheads Internet Providers
Based on 354 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Horseheads residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 88.9% coverage in Horseheads.
At a national level, based on 3115 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Horseheads Internet Providers
The table below shows average customer ratings from customers in Horseheads, New York, and customers throughout the country.
| ISP / Tech Type | Horseheads Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Spectrum |  (1) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Horseheads
Based on data reported by Horseheads ISPs to the FCC, the fastest speeds in the city are available through Empire Access and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Horseheads. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Horseheads Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Spectrum |  (1) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Horseheads?
Of the providers in Horseheads, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Horseheads where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Empire Access is rated second for affordability, with an average price rating of 3.71 out of 5.
The table below shows how customers in Horseheads, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Horseheads
| ISP / Tech Type | Horseheads Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Horseheads?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Horseheads is T-Mobile Home Internet.
- The fastest internet provider should be Empire Access and Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Horseheads is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Horseheads, available to 99.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.