5 Best Internet Providers in Horseheads, NY
Find internet availability by address in Horseheads, NY
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Horseheads ISP Report Card | Business Internet in Horseheads
| Horseheads ISP Report Card | C+ | |
| Download Speed for Most Households | 999 Mbps | |
| Number of Internet Service Providers | 5 | |
| Real Horseheads Customer Ratings | 1 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Horseheads has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Horseheads.
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Horseheads has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Horseheads.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Empire Access
Connection
Customer Rating
Fiber
Above are the top 4 providers in Horseheads, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Horseheads ratings may vary and are shown below.
Who is the Best Internet Provider in Horseheads, NY?
T-Mobile Home Internet is the best internet provider in Horseheads based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Horseheads, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 97.46% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Horseheads, New York, and customers throughout the country.
Top Rated Internet Providers in Horseheads
Local, State, and National Ratings for all Horseheads Internet Providers
| ISP / Tech Type | Horseheads Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (177) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| Empire Access | (0) | (7) | (7) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Based on 378 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Horseheads residents. T-Mobile Home Internet was rated at an average of 4.13 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.76 out of 5 stars and 83.9% coverage in Horseheads.
At a national level, based on 2781 national reviews for any of the providers listed above, Empire Access is rated higher than any other provider, with a rating of 3.80 out of 5.
Which Providers are Available at my Home in Horseheads?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Horseheads?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Spectrum, Empire Access, and Empire should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Horseheads
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Empire Access | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Xtreme Internet | 750 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Horseheads
| ISP / Tech Type | Horseheads Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (177) | (1738) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Empire Access | (0) | (7) | (7) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Based on data reported by Horseheads ISPs to the FCC, the fastest speeds in the city are available through Spectrum, Empire Access, and Empire. These internet providers offer speeds up to 1,000 Mbps in Horseheads. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Horseheads?
New York customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. Empire Access is rated in second place for affordability by the company’s Horseheads customers with an average price rating of 3.71 out of 5.
The chart and graph below show how customers in Horseheads, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Horseheads
| ISP / Tech Type | Horseheads Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (177) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (16) | (284) | View Plans | ||
| Empire Access | (0) | (7) | (7) | View Plans | ||
| Verizon | (0) | (177) | (723) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Xtreme Internet | (0) | (0) | (0) | View Plans |
Horseheads Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Horseheads below, including the metrics used and how Horseheads compares to the rest of New York and nation.
| Metric
(hover for details)
|
Horseheads | New York | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Horseheads that have a Fiber internet connection available to their home. | 82.50% | 83.33% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 999 Mbps | 4,072 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Horseheads. | 4.6 | 4.9 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.3 | 2.7 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 7% | 13% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 77% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 77% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Horseheads ISP Report Card & Digital Connectivity Index
The ISP Report Card in Horseheads is C+, which is better than other cities. The local demand for broadband internet connectivity in Horseheads is high with a score of 53 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Horseheads have done a average job meeting the needs of its residents.
The Horseheads ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of Horseheads households have an internet connection despite having 99.93% availability. 77% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 77% of households have a broadband connection such as fiber, cable or DSL available to their home, 77% subscribe to it. A large amount of Horseheads residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Horseheads?
- ISP Report Card: B
- Digital Connectivity Index: 64 / 100
- ISP Report Card: D
- Digital Connectivity Index: 46 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 53 / 100
- ISP Report Card: C
- Digital Connectivity Index: 52 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 28 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 70 / 100
- ISP Report Card: C
- Digital Connectivity Index: 82 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 73 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 63 / 100
How Much Speed does a Horseheads Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Horseheads is 2.3, which is smaller than the New York average of 2.7 and smaller than the national average of 2.7. Horseheads's average household income is $79,531 which is about average for the New York average of $98,794 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Horseheads also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the New York average of 16%. Additionally, 7% of residents work from home, which is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Horseheads has an average need for internet connectivity and speeds.
Compared to the rest of the country, Horseheads households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 84% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Horseheads?
Empire Access Fiber in Horseheads, NY
Empire Access offers Fiber service to 82.1% of Horseheads homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Horseheads, NY
Spectrum offers Fiber service to 2.0% of Horseheads homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Horseheads?
Spectrum Cable in Horseheads, NY
Spectrum offers Cable service to 99.2% of Horseheads homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Horseheads?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Horseheads, NY.
Which Fixed Wireless and LTE Internet Providers are Available in Horseheads?
T-Mobile Home Internet Fixed Wireless in Horseheads, NY
T-Mobile Home Internet offers Fixed Wireless service to 97.5% of Horseheads homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 61 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
Xtreme Internet Fixed Wireless in Horseheads, NY
Xtreme Internet offers Fixed Wireless service to 97.4% of Horseheads homes. Across the city, Xtreme Internet Fixed Wireless is the only type of service available from the company, with speeds up to 399 Mbps, with speeds from 50 Mpbs up to 750 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 90, with an average of 52 Mbps throughout the city.
Verizon Fixed Wireless in Horseheads, NY
Verizon offers Fixed Wireless service to 83.9% of Horseheads homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in Horseheads?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Horseheads is T-Mobile Home Internet.
- The fastest internet provider should be Spectrum, Empire Access, and Empire. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Horseheads is T-Mobile Home Internet.
- HughesNet, Spectrum, and Viasat has the broadest coverage in Horseheads, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Horseheads compare to other cities with a similar population?
To see how Horseheads stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Horseheads's C+ ISP Report Card and 53 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 79 / 100
- ISP Report Card: B
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 64 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 45 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 55 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 83 / 100
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