Best Internet Providers in Birmingham, AL
All 13 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Birmingham, AL
Birmingham has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Birmingham.
Ranks compare Birmingham with the 60 US metropolitan cities (1,000,000+ people), the tiers of our fastest-cities rankings.
The Best Internet in Birmingham, AL at a Glance
Birmingham Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Birmingham ratings may vary and are shown below.
Who is the Best Internet Provider in Birmingham, AL?
AT&T is the highest-rated internet provider in Birmingham based on 110 Alabama customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Birmingham?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Coverage map for each provider in Birmingham
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- C Spire - fiber coverage map
- Verizon - fixed wireless coverage map
- Lumos Networks - fiber coverage map
- Spectrum - fiber coverage map
- Brightspeed - fiber coverage map
- Windstream - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Central Access - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Sparklight - cable coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- GoNetspeed - fiber coverage map
- Coosa Valley Technologies - fiber coverage map
- GoNetspeed - cable coverage map
- Windstream - dsl coverage map
- Brightspeed - dsl coverage map
How Birmingham Compares to Places Its Size
Birmingham's report card score is tied 30th of 60 and its connectivity index is tied 51st of 60.
| Measure | Birmingham | Rank among US metropolitan cities (1,000,000+ people) | Jefferson County | Alabama | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 72.7% | 38th of 60 | 73.9% | 73.5% | 71.5% | Bronx, NY (98.1%) |
| Average top speed | 3,365 Mbps | 32nd of 60 | 3,765 Mbps | 3,295 Mbps | 3,486 Mbps | Salt Lake City, UT (7,550 Mbps) |
| Providers at a typical address | 7.4 | Tied 34th of 60 | 7.8 | 7 | 7.1 | San Jose, CA (10.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | Tied 25th of 60 | 2.5 | 2.6 | 2.7 | Riverside, CA (3.3) |
| Workers who work from home | 12% | Tied 51st of 60 | 12% | 9% | 15% | Austin, TX (27%) |
| Homes with a computer, tablet or phone | 95% | Tied 47th of 60 | 96% | 94% | 96% | Austin, TX and Dallas, TX and 8 more (98%) |
| Homes with internet | 91% | Tied 49th of 60 | 91% | 88% | 91% | San Jose, CA (96%) |
| Homes on fiber, cable or DSL | 74% | Tied 53rd of 60 | 77% | 68% | 76% | San Jose, CA (85%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 77% | Tied 53rd of 60 | 77% | 72% | 81% | San Jose, CA and Washington, DC (90%) |
| Median household income | $85,450 | 49th of 60 | $83,549 | $72,899 | $93,246 | San Jose, CA ($168,376) |
| Residents in school (6th grade to college) | 15% | Tied 38th of 60 | 16% | 16% | 16% | Fresno, CA (20%) |
Fiber reaches 72.7% of homes in Birmingham, against 73.9% across Jefferson County and 73.5% across Alabama. Households in Birmingham are smaller than the US average (2.6 people against 2.7); 12% of workers work from home (US 15%); and the median household income is $85,450 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Birmingham
Which Fiber Internet Providers are Available in Birmingham?
EarthLink Fiber in Birmingham, AL
EarthLink offers Fiber service to 57.2% of Birmingham homes. Across the city, EarthLink Fiber has speeds up to 4,754 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Birmingham from EarthLink in terms of customer satisfaction.
AT&T Fiber in Birmingham, AL
AT&T offers Fiber service to 57.2% of Birmingham homes. Across the city, AT&T Fiber has speeds up to 4,754 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Birmingham from AT&T in terms of customer satisfaction.
Spectrum Fiber in Birmingham, AL
Spectrum offers Fiber service to 8.5% of Birmingham homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Brightspeed Fiber in Birmingham, AL
Brightspeed offers Fiber service to 4.3% of Birmingham homes. Across the city, Brightspeed Fiber has speeds up to 1,905 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Birmingham from Brightspeed in terms of customer satisfaction.
Windstream Fiber in Birmingham, AL
Windstream offers Fiber service to 4.2% of Birmingham homes. Across the city, Windstream Fiber has speeds up to 1,843 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated lower than other types of internet service available in Birmingham from Windstream in terms of customer satisfaction.
Central Access Fiber in Birmingham, AL
Central Access offers Fiber service to 3.3% of Birmingham homes. Across the city, Central Access Fiber is the only type of service available from the company, with speeds up to 1,667 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Central Access Fiber.
C Spire Fiber in Birmingham, AL
C Spire offers Fiber service to 3.3% of Birmingham homes. Across the city, C Spire Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
GoNetspeed Fiber in Birmingham, AL
GoNetspeed offers Fiber service to 2.7% of Birmingham homes. Across the city, GoNetspeed Fiber has speeds up to 1,000 Mbps
Lumos Networks Fiber in Birmingham, AL
Lumos Networks offers Fiber service to 2.1% of Birmingham homes. Across the city, Lumos Networks Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
Coosa Valley Technologies Fiber in Birmingham, AL
Coosa Valley Technologies offers Fiber service to 1.6% of Birmingham homes. Across the city, Coosa Valley Technologies Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Birmingham?
T-Mobile Home Internet Fixed Wireless in Birmingham, AL
T-Mobile Home Internet offers Fixed Wireless service to 94.3% of Birmingham homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 69 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Verizon Fixed Wireless in Birmingham, AL
Verizon offers Fixed Wireless service to 89.5% of Birmingham homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 279 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 20 Mbps throughout the city.
EarthLink Fixed Wireless in Birmingham, AL
EarthLink offers Fixed Wireless service to 77.1% of Birmingham homes. Across the city, EarthLink Fixed Wireless has speeds up to 36 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.4 Mbps throughout the city.
AT&T Fixed Wireless in Birmingham, AL
AT&T offers Fixed Wireless service to 77.1% of Birmingham homes. Across the city, AT&T Fixed Wireless has speeds up to 36 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.4 Mbps throughout the city.
Which Cable Internet Providers are Available in Birmingham?
Spectrum Cable in Birmingham, AL
Spectrum offers Cable service to 81.4% of Birmingham homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Sparklight Cable in Birmingham, AL
Sparklight offers Cable service to 3.5% of Birmingham homes. Across the city, Sparklight Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Birmingham?
EarthLink DSL in Birmingham, AL
EarthLink offers DSL service to 74.8% of Birmingham homes. Across the city, EarthLink DSL has speeds up to 57 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Birmingham from EarthLink in terms of customer satisfaction.
AT&T DSL in Birmingham, AL
AT&T offers DSL service to 74.8% of Birmingham homes. Across the city, AT&T DSL has speeds up to 57 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Birmingham from AT&T in terms of customer satisfaction.
Brightspeed DSL in Birmingham, AL
Brightspeed offers DSL service to 5.6% of Birmingham homes. Across the city, Brightspeed DSL has speeds up to 45 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.5 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Birmingham from Brightspeed in terms of customer satisfaction.
Windstream DSL in Birmingham, AL
Windstream offers DSL service to 5.5% of Birmingham homes. Across the city, Windstream DSL has speeds up to 157 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. Windstream DSL is rated higher than other types of internet service available in Birmingham from Windstream in terms of customer satisfaction.
Internet in Birmingham by Neighborhood and ZIP Code
Fiber reaches from 20.0% of homes in Arlington to 98.1% in Crestline; by ZIP code, from 26.9% in 35203 to 92.0% in 35242. Each row links to that place’s page.
Neighborhoods in Birmingham
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Greystone | 15,958 | 90.9% | 3,842 Mbps | 8.5 | A- | 78/100 |
| Glen Iris | 8,754 | 47.1% | 2,551 Mbps | 7.3 | B- | 67/100 |
| Five Points South | 8,276 | 44.1% | 2,209 Mbps | 7.3 | B- | 68/100 |
| Southside | 5,864 | 65.0% | 2,146 Mbps | 7.2 | B | 55/100 |
| Huffman | 4,680 | 51.5% | 3,175 Mbps | 7.9 | B | 51/100 |
| Roebuck | 4,461 | 83.5% | 4,341 Mbps | 8.5 | B+ | 77/100 |
| Spring Lake | 3,866 | 78.4% | 3,781 Mbps | 8.1 | B+ | 43/100 |
| Belview Heights | 3,755 | 91.6% | 4,677 Mbps | 8.3 | A- | 49/100 |
| Apple Valley | 3,726 | 57.2% | 3,295 Mbps | 7.4 | B | 50/100 |
| Redmont Park | 3,689 | 84.3% | 4,067 Mbps | 8.7 | B+ | 78/100 |
| Echo Highlands | 3,567 | 92.3% | 4,690 Mbps | 8.4 | A- | 66/100 |
| South East Lake | 3,505 | 79.0% | 4,159 Mbps | 7.5 | B+ | 42/100 |
| Crestline | 3,389 | 98.1% | 4,385 Mbps | 8.6 | A | 75/100 |
| Forest Park | 3,328 | 80.6% | 3,657 Mbps | 7.4 | B+ | 59/100 |
| Norwood | 3,206 | 44.9% | 2,229 Mbps | 7.6 | B- | 25/100 |
| Highland Park | 3,189 | 27.0% | 2,030 Mbps | 6.3 | C+ | 72/100 |
| Arlington | 3,052 | 20.0% | 1,406 Mbps | 7.1 | C+ | 18/100 |
ZIP codes in Birmingham
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 35242 | 56,892 | 92.0% | 4,201 Mbps | 8.5 | A- | 82/100 |
| 35215 | 46,349 | 85.0% | 4,355 Mbps | 8.1 | B+ | 65/100 |
| 35211 | 24,881 | 69.7% | 3,529 Mbps | 8 | B | 33/100 |
| 35235 | 21,085 | 85.2% | 4,090 Mbps | 8.4 | B+ | 64/100 |
| 35205 | 20,256 | 38.8% | 2,121 Mbps | 6.9 | B- | 67/100 |
| 35206 | 15,674 | 59.9% | 3,389 Mbps | 7.3 | B | 45/100 |
| 35208 | 12,972 | 80.2% | 3,989 Mbps | 8.1 | B+ | 49/100 |
| 35212 | 11,158 | 50.4% | 2,675 Mbps | 6.9 | B- | 41/100 |
| 35204 | 10,299 | 33.5% | 2,066 Mbps | 7 | B- | 28/100 |
| 35222 | 8,086 | 82.4% | 4,065 Mbps | 7.8 | B+ | 63/100 |
| 35207 | 7,895 | 38.5% | 2,153 Mbps | 7 | B- | 35/100 |
| 35218 | 6,538 | 64.2% | 3,540 Mbps | 8.1 | B | 53/100 |
| 35224 | 5,358 | 49.1% | 2,096 Mbps | 7.3 | B- | 40/100 |
| 35234 | 4,861 | 30.1% | 1,819 Mbps | 7.2 | C+ | 16/100 |
| 35221 | 4,090 | 40.1% | 2,627 Mbps | 7.4 | B- | 24/100 |
| 35203 | 3,548 | 26.9% | 1,612 Mbps | 6.9 | C+ | 31/100 |
| 35233 | 2,462 | 80.7% | 1,537 Mbps | 8 | B | 44/100 |
How Birmingham Compares to Nearby Places
The 10 places nearest to Birmingham that have their own pages are all within 9 miles. Among them, Mountain Brook has the most homes with fiber (97.0%) and Tarrant the fewest (44.3%); Birmingham has 72.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Birmingham metro area (this page) | 1,180,631 | 72.7% | 3,365 Mbps | 7.4 | B | 63/100 |
| Vestavia Hills | 43,029 | 95.7% | 4,785 Mbps | 8.9 | A- | 83/100 |
| Homewood | 27,153 | 81.7% | 5,206 Mbps | 8.2 | B+ | 76/100 |
| Mountain Brook | 23,908 | 97.0% | 4,785 Mbps | 8.2 | A- | 87/100 |
| Irondale | 15,427 | 77.3% | 4,177 Mbps | 7.8 | B+ | 64/100 |
| Fultondale | 11,551 | 70.1% | 3,725 Mbps | 7.9 | B | 68/100 |
| Forestdale | 10,333 | 77.8% | 4,092 Mbps | 8.2 | B+ | 60/100 |
| Fairfield | 10,051 | 71.5% | 3,797 Mbps | 7.6 | B | 42/100 |
| Tarrant | 6,466 | 44.3% | 2,642 Mbps | 6.4 | B- | 37/100 |
| McDonald Chapel | 787 | 98.1% | 4,923 Mbps | 8.1 | A- | 44/100 |
| Docena | 442 | 0.0% | 1,000 Mbps | 4.4 | D | 68/100 |
Who is the Fastest Internet Provider in Birmingham?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Birmingham
| C Spire | 8,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| Lumos Networks | 5,000 |
| Brightspeed | 2,000 |
| Windstream | 2,000 |
| Central Access | 2,000 |
| Verizon | 1,000 |
| Spectrum | 1,000 |
| GoNetspeed | 1,000 |
| Sparklight | 1,000 |
| Coosa Valley Technologies | 1,000 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Birmingham. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Birmingham Internet Providers
Based on 110 reviews from Alabama internet customers, AT&T is the best internet service provider for Birmingham residents. AT&T was rated at an average of 3.70 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Alabama, with 3.80 out of 5 stars and 94.3% coverage in Birmingham.
At a national level, based on 4508 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.
Local, State, and National Ratings for all Birmingham Internet Providers
The table below shows average customer ratings from customers in Birmingham, Alabama, and customers throughout the country.
| ISP / Tech Type | Birmingham Overall | Alabama Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (2) | (37) | (1051) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| C Spire | (0) | (4) | (26) | View Plans | ||
| Central Access | (0) | (1) | (1) | View Plans | ||
| Coosa Valley Technologies | (0) | (1) | (1) | View Plans | ||
| GoNetspeed | (0) | (1) | (23) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Sparklight | (0) | (2) | (82) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (341) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Spectrum | (5) | (49) | (1949) | View Plans | ||
| Lumos Networks | (0) | (0) | (28) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Windstream | (0) | (0) | (99) | View Plans |
Customer Ratings for Internet Provider Speeds in Birmingham
Based on data reported by Birmingham ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Birmingham. Therefore, the average customer can get up to 2,978 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Birmingham Speed | Alabama Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (2) | (37) | (1051) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| C Spire | (0) | (4) | (26) | View Plans | ||
| Central Access | (0) | (1) | (1) | View Plans | ||
| Coosa Valley Technologies | (0) | (1) | (1) | View Plans | ||
| GoNetspeed | (0) | (1) | (23) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Sparklight | (0) | (2) | (82) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (341) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Spectrum | (5) | (49) | (1949) | View Plans | ||
| Lumos Networks | (0) | (0) | (28) | View Plans | ||
| Windstream | (0) | (0) | (99) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Birmingham?
Of the providers in Birmingham, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Birmingham where enough of them have reviewed a provider, otherwise across Alabama or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.20 out of 5.
The table below shows how customers in Birmingham, Alabama, and the United States rated the affordability of their internet service.
Rated Affordability in Birmingham
| ISP / Tech Type | Birmingham Affordability | Alabama Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (2) | (37) | (1051) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| C Spire | (0) | (4) | (26) | View Plans | ||
| Central Access | (0) | (1) | (1) | View Plans | ||
| Coosa Valley Technologies | (0) | (1) | (1) | View Plans | ||
| GoNetspeed | (0) | (1) | (23) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Sparklight | (0) | (2) | (82) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (341) | View Plans | ||
| Verizon | (0) | (4) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Spectrum | (5) | (49) | (1949) | View Plans | ||
| Lumos Networks | (0) | (0) | (28) | View Plans | ||
| Windstream | (0) | (0) | (99) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Reviews for Internet Service Providers in Alabama
Customer Reviews
Jesse S
Spectrum Cable
January 13, 2026 My ISP is generally acceptable in terms of the quality of service and pricing they offer, though that pricing continues to rise, and while the bandwidth rises as well, the connection quality and inconsistent speeds are an issue. I don't really have a competitor that I can change my service to in this area, so I'm stuck with what I have, which is part of the reason I opt for the higher tier plan which seems to give better, more consistent connection quality.
I have been with this ISP since they were called Charter and merged into Spectrum and despite these complaints, they're the best ISP I've had to deal with. Other providers in this area that I've had the option to change to have never been as consistent as even Spectrum is on a normal day.
An Alabama Customer
Spectrum Fiber
April 30, 2025 Spectrum has a reputation for being a bad service in my area, and I have to say that i agree. For example, when we were trying to get it installed initially, we were stood up by the installation team several time. Not only would they not show up, but they were also terribly slow at getting repeatedly missed appointments rescheduled. Also, we went with fiber because it's meant to stand up to storm better, but we got a rainstorm (no thunder or lightening) and the internet wen t out for several hours.
An Alabama Customer
Spectrum Cable
February 09, 2025 An Alabama Customer
Spectrum Cable
June 05, 2023 We have had constant issues with this company, even when we have moved. I live in a medium sized condo building downtown, and every resident here has complained and received no solutions. Our service goes out and becomes glitchy around 11 p.m. CST like clockwork. We all turn off wifi on phones and unused devices as Spectrum instructed, but it does nothing. The worst part is that we never receive any bill credits for outages, so we pay full price for a service we can't even realistically use for anything after 11. We also have additional fees that we shouldn't have. For example, our HOA includes a receiver fee in our monthly dues, but charter charges us full price for a DVR plus a receiver fee, instead of crediting the receiver fee.
An Alabama Customer
AT&T DSL
January 20, 2023 Rate your provider
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Which ISP Should You Choose in Birmingham?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Birmingham is AT&T.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Birmingham is AT&T.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Birmingham, available to 94.3% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
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