Best Internet Providers in Chicopee, MA
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Chicopee, MA
Chicopee has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Chicopee.
Ranks compare Chicopee with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Chicopee, MA at a Glance
Chicopee Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Crossroads Fiber
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Chicopee ratings may vary and are shown below.
Who is the Best Internet Provider in Chicopee, MA?
AT&T is the highest-rated internet provider in Chicopee based on 165 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Chicopee?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Chicopee
- Spectrum - cable coverage map
- Crossroads Fiber - fiber coverage map
- Verizon - fixed wireless coverage map
- XFINITY - cable coverage map
- Spectrum - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- South Hadley Electric Light Department - fiber coverage map
- Netafy - fixed wireless coverage map
How Chicopee Compares to Places Its Size
Chicopee's report card score is tied 654th of 749 and its connectivity index is tied 713th of 749.
| Measure | Chicopee | Rank among US small cities (50,000 to 99,999 people) | Hampden County | Massachusetts | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 93.6% | Tied 172nd of 749 | 35.1% | 63.8% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 1,048 Mbps | 736th of 749 | 1,774 Mbps | 1,862 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 5.4 | Tied 705th of 749 | 4.6 | 5.8 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | Tied 635th of 749 | 2.5 | 2.5 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 9% | Tied 602nd of 749 | 11% | 18% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 92% | Tied 719th of 749 | 92% | 96% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 89% | Tied 605th of 749 | 90% | 93% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 71% | Tied 637th of 749 | 72% | 82% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 72% | Tied 654th of 749 | 73% | 84% | 81% | Sammamish, WA (99%) |
| Median household income | $66,052 | 632nd of 749 | $79,663 | $118,000 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 13% | Tied 624th of 749 | 15% | 17% | 16% | East Lansing, MI (58%) |
Fiber reaches 93.6% of homes in Chicopee, against 35.1% across Hampden County and 63.8% across Massachusetts. Households in Chicopee are smaller than the US average (2.3 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $66,052 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Chicopee
Which Fiber Internet Providers are Available in Chicopee?
Crossroads Fiber in Chicopee, MA
Availability:
93.1%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Crossroads Fiber offers Fiber service to 93.1% of Chicopee homes. Across the city, Crossroads Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Chicopee, MA
Availability:
8.3%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 8.3% of Chicopee homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
South Hadley Electric Light Department Fiber in Chicopee, MA
Availability:
1.4%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
South Hadley Electric Light Department offers Fiber service to 1.4% of Chicopee homes. Across the city, South Hadley Electric Light Department Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Chicopee?
Verizon Fixed Wireless in Chicopee, MA
Availability:
87.8%
Customer Rating:
(362)
Avg. Download Speed
201 Mbps
Verizon offers Fixed Wireless service to 87.8% of Chicopee homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 201 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the city.
EarthLink Fixed Wireless in Chicopee, MA
Availability:
82.7%
Customer Rating:
(4)
Avg. Download Speed
37 Mbps
EarthLink offers Fixed Wireless service to 82.7% of Chicopee homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.6 Mbps throughout the city.
AT&T Fixed Wireless in Chicopee, MA
Availability:
82.7%
Customer Rating:
(205)
Avg. Download Speed
37 Mbps
AT&T offers Fixed Wireless service to 82.7% of Chicopee homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.6 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Chicopee, MA
Availability:
77.9%
Customer Rating:
(341)
Avg. Download Speed
49 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 77.9% of Chicopee homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.3 Mbps throughout the city.
Netafy Fixed Wireless in Chicopee, MA
Availability:
1.5%
Customer Rating:
(1)
Avg. Download Speed
150 Mbps
Netafy offers Fixed Wireless service to 1.5% of Chicopee homes. Across the city, Netafy Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
Which Cable Internet Providers are Available in Chicopee?
Spectrum Cable in Chicopee, MA
Availability:
99.9%
Customer Rating:
(1738)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 99.9% of Chicopee homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
XFINITY Cable in Chicopee, MA
Availability:
4.6%
Customer Rating:
(2074)
Avg. Download Speed
2,000 Mbps
XFINITY from Comcast offers Cable service to 4.6% of Chicopee homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Chicopee?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Chicopee, MA.
Internet in Chicopee by Neighborhood and ZIP Code
Fiber reaches from 69.5% of homes in 01022 to 97.6% in 01020. Each row links to that place’s page.
Neighborhoods in Chicopee
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Chicopee
How Chicopee Compares to Nearby Places
The 10 places nearest to Chicopee that have their own pages are all within 8 miles. Among them, Indian Orchard has the most homes with fiber (94.0%) and Agawam Town the fewest (0.0%); Chicopee has 93.6%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Chicopee (this page) | 55,579 | 93.6% | 1,048 Mbps | 5.4 | B- | 45/100 |
| Springfield metro area | 465,825 | 35.1% | 1,774 Mbps | 4.6 | C | 55/100 |
| Holyoke | 38,259 | 6.8% | 2,000 Mbps | 4.4 | C- | 38/100 |
| West Springfield Town | 28,835 | 31.4% | 2,000 Mbps | 4.9 | C | 51/100 |
| Agawam Town | 28,692 | 0.0% | 2,000 Mbps | 4.4 | D+ | 56/100 |
| Ludlow | 19,471 | 72.1% | 1,650 Mbps | 4.6 | C | 59/100 |
| South Hadley | 18,059 | 91.2% | 2,000 Mbps | 5.9 | B | 68/100 |
| Easthampton | 17,368 | 93.3% | 1,957 Mbps | 5.9 | B | 63/100 |
| Indian Orchard | 9,361 | 94.0% | 2,000 Mbps | 4.6 | B- | 37/100 |
| Granby | 6,682 | 92.8% | 1,962 Mbps | 4.5 | B- | 78/100 |
| Ludlow Center | 1,254 | 80.1% | 1,673 Mbps | 4.2 | C+ | 73/100 |
Who is the Fastest Internet Provider in Chicopee?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Crossroads Fiber and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Chicopee
| XFINITY from Comcast | 2,000 |
|---|---|
| Spectrum | 1,000 |
| Crossroads Fiber | 1,000 |
| South Hadley Electric Light Department | 1,000 |
| Verizon | 300 |
| Netafy | 150 |
| Viasat | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Chicopee. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Chicopee Internet Providers
Based on 165 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Chicopee residents. AT&T was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 77.9% coverage in Chicopee.
At a national level, based on 6547 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.
Local, State, and National Ratings for all Chicopee Internet Providers
The table below shows average customer ratings from customers in Chicopee, Massachusetts, and customers throughout the country.
| ISP / Tech Type | Chicopee Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Crossroads Fiber | (1) | (1) | (1) | View Plans | ||
| AT&T |  (0) |  (4) | (1051) | View Plans | ||
| South Hadley Electric Light Department | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (341) | View Plans | ||
| Verizon | (0) | (37) | (815) | View Plans | ||
| XFINITY | (0) |  (100) | (2374) | View Plans | ||
| Spectrum | (2) | (18) | (1948) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Chicopee
Based on data reported by Chicopee ISPs to the FCC, the fastest speeds in the city are available through Crossroads Fiber and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Chicopee. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Chicopee Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (18) | (1948) | View Plans | ||
| Crossroads Fiber | (1) | (1) | (1) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| South Hadley Electric Light Department | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (341) | View Plans | ||
| Verizon | (0) | (37) | (815) | View Plans | ||
| XFINITY | (0) | (100) | (2374) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Chicopee?
Of the providers in Chicopee, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Chicopee where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.
The table below shows how customers in Chicopee, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Chicopee
| ISP / Tech Type | Chicopee Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Crossroads Fiber | (1) | (1) | (1) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| South Hadley Electric Light Department | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (341) | View Plans | ||
| Verizon | (0) | (37) | (815) | View Plans | ||
| XFINITY | (0) | (100) | (2374) | View Plans | ||
| Spectrum | (2) | (18) | (1948) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Massachusetts
Customer Reviews
A Chicopee, MA Customer
Crossroads Fiber
March 06, 2025 Colton
Spectrum Cable
May 22, 2023 My ISP was a local spectrum company, which was really nice. I live in Chicopee, MA and the process was really easy. I went to them, told them my address, paid a deposit, told them I had a modem, and I had internet within 24 hours. Nothing has gone wrong, so I can't speak to their problem-solving ability, but I've also never had an outage.
A Chicopee, MA Customer
Spectrum Cable
March 04, 2023 They keep increasing prices, two price increases this year. hat's crazy during times like this. They raised the prices right after the affordable connectivity plan was introduced which virtually wipes out some of the savings that you get from that plan. It seems like they just considered that a great opportunity to raise prices under the radar.
Pl
Verizon
November 11, 2026 Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is
A Lynn, MA Customer
AT&T Fiber
June 05, 2026 Rate your provider
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Which ISP Should You Choose in Chicopee?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Chicopee is AT&T.
- The fastest internet provider should be Crossroads Fiber and Spectrum. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Chicopee is AT&T.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Chicopee, available to 99.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.