Best Internet Providers in Hampden County, MA
All 10 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Hampden County, MA
Hampden County has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Hampden County.
Ranks compare Hampden County with the 14 Massachusetts counties.
The Best Internet in Hampden County, MA at a Glance
Hampden County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Hampden County ratings may vary and are shown below.
Who is the Best Internet Provider in Hampden County, MA?
Spectrum is the highest-rated internet provider in Hampden County based on 170 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-411-1381
Which Providers are Available at my Home in Hampden County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Hampden County
- XFINITY - cable coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- GoNetspeed - fiber coverage map
- Whip City Fiber - fiber coverage map
- Crossroads Fiber - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Spectrum - fiber coverage map
- Netafy - fixed wireless coverage map
How Hampden County Compares to the Rest of Massachusetts
Hampden County's report card score is 9th of 14 and its connectivity index is 14th of 14.
| Measure | Hampden County | Rank among Massachusetts counties | Massachusetts | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 35.1% | 10th of 14 | 63.8% | 71.5% | Middlesex County (82.5%) |
| Average top speed | 1,774 Mbps | 10th of 14 | 1,862 Mbps | 3,486 Mbps | Middlesex County (2,079 Mbps) |
| Providers at a typical address | 4.6 | 9th of 14 | 5.8 | 7.1 | Suffolk County (7.7) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.5 | Tied 8th of 14 | 2.5 | 2.7 | Dukes County (2.9) |
| Workers who work from home | 11% | Tied 13th of 14 | 18% | 15% | Middlesex County (24%) |
| Homes with a computer, tablet or phone | 92% | 14th of 14 | 96% | 96% | Nantucket County (99%) |
| Homes with internet | 90% | 14th of 14 | 93% | 91% | Barnstable County and Dukes County and 2 more (95%) |
| Homes on fiber, cable or DSL | 72% | 14th of 14 | 82% | 76% | Dukes County and Middlesex County and 2 more (86%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 73% | 14th of 14 | 84% | 81% | Dukes County (93%) |
| Median household income | $79,663 | 13th of 14 | $118,000 | $93,246 | Norfolk County ($149,153) |
| Residents in school (6th grade to college) | 15% | Tied 6th of 14 | 17% | 16% | Hampshire County (28%) |
Fiber reaches 35.1% of homes in Hampden County, against 63.8% across Massachusetts. Households in Hampden County are smaller than the US average (2.5 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $79,663 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Hampden County Compares to Its Neighbors
Hampden County has 6 neighbors, 3 of them in Connecticut. Among them, Litchfield County, CT has the most homes with fiber (97.4%) and Berkshire County the fewest (39.1%); Hampden County has 35.1%.
Map of Hampden County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Hampden County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Hampden County (this page) | 465,825 | 35.1% | 1,774 Mbps | 4.6 | C | 55/100 |
| Hartford County, CT | 899,498 | 92.0% | 6,589 Mbps | 6.8 | B+ | 69/100 |
| Worcester County | 862,111 | 52.7% | 1,360 Mbps | 5.1 | C | 74/100 |
| Litchfield County, CT | 185,186 | 97.4% | 7,233 Mbps | 6.7 | A- | 72/100 |
| Hampshire County | 162,308 | 42.8% | 1,741 Mbps | 4.7 | C | 72/100 |
| Tolland County, CT | 149,788 | 88.2% | 6,526 Mbps | 6 | B | 76/100 |
| Berkshire County | 129,026 | 39.1% | 1,597 Mbps | 4.3 | C- | 60/100 |
Internet in Hampden County by City and ZIP Code
Fiber reaches from 0.0% of homes in Agawam Town to 99.0% in Westfield; by ZIP code, from 0.0% in 01001 (Agawam Town) to 98.6% in 01085 (Westfield). Each row links to that place’s page.
Cities and towns in Hampden County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Springfield metro area | 465,825 | 35.1% | 1,774 Mbps | 4.6 | C | 55/100 |
| Chicopee | 55,579 | 93.6% | 1,048 Mbps | 5.4 | B- | 45/100 |
| Westfield | 41,064 | 99.0% | 1,996 Mbps | 5.1 | B | 57/100 |
| Holyoke | 38,259 | 6.8% | 2,000 Mbps | 4.4 | C- | 38/100 |
| West Springfield Town | 28,835 | 31.4% | 2,000 Mbps | 4.9 | C | 51/100 |
| Agawam Town | 28,692 | 0.0% | 2,000 Mbps | 4.4 | D+ | 56/100 |
| Ludlow | 19,471 | 72.1% | 1,650 Mbps | 4.6 | C | 59/100 |
| East Longmeadow | 16,493 | 2.2% | 1,180 Mbps | 4.5 | D+ | 73/100 |
| Longmeadow | 16,294 | 0.0% | 1,998 Mbps | 4 | D+ | 85/100 |
| Wilbraham | 14,753 | 19.6% | 1,244 Mbps | 4.6 | C- | 61/100 |
| Palmer Town | 12,371 | 0.0% | 1,903 Mbps | 4.3 | D+ | 61/100 |
| Indian Orchard | 9,361 | 94.0% | 2,000 Mbps | 4.6 | B- | 37/100 |
| Southwick | 8,528 | 9.3% | 2,000 Mbps | 4.2 | C- | 73/100 |
| Monson | 6,343 | 0.0% | 1,623 Mbps | 4.1 | D+ | 69/100 |
| Hampden | 5,232 | 8.9% | 1,014 Mbps | 3.5 | D+ | 74/100 |
| Brimfield | 2,920 | 0.0% | 1,009 Mbps | 4.1 | D | 81/100 |
| Holland | 2,376 | 25.4% | 1,974 Mbps | 4.8 | C | 60/100 |
| Wales | 2,112 | 38.6% | 1,275 Mbps | 3.3 | C- | 73/100 |
| Russell | 1,557 | 11.4% | 1,947 Mbps | 4.5 | C- | 39/100 |
| Chester | 1,283 | 11.4% | 1,189 Mbps | 2.8 | D+ | 41/100 |
| Tennyville | 1,282 | 0.0% | 1,645 Mbps | 4.9 | D+ | 73/100 |
| Ludlow Center | 1,254 | 80.1% | 1,673 Mbps | 4.2 | C+ | 73/100 |
| Blandford | 1,061 | 97.6% | 1,130 Mbps | 4.5 | B- | 33/100 |
| Granville Center | 828 | 0.0% | 1,831 Mbps | 3.6 | D+ | 46/100 |
| Granville | 784 | 29.7% | 1,719 Mbps | 3.5 | C- | 39/100 |
| Gillett Corner | 541 | 0.0% | 2,000 Mbps | 4.3 | D+ | 65/100 |
| Montgomery | 502 | 0.0% | 1,524 Mbps | 3.9 | D+ | 75/100 |
| East Brimfield | 371 | 0.0% | 1,013 Mbps | 4.8 | D+ | 90/100 |
| West Granville | 308 | 27.9% | 1,775 Mbps | 4 | C- | 40/100 |
| North Blandford | 242 | 95.5% | 1,081 Mbps | 2.8 | C | 37/100 |
| Palmer | 236 | 0.0% | 1,525 Mbps | 4 | D+ | 59/100 |
| Mundale | 211 | 37.0% | 2,000 Mbps | 4.2 | C | 51/100 |
| Roosterville | 197 | 100.0% | 1,136 Mbps | 4.4 | B- | 42/100 |
| South Monson | 137 | 0.0% | 1,200 Mbps | 5 | D+ | 78/100 |
ZIP codes in Hampden County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 01085 (Westfield) | 41,476 | 98.6% | 1,997 Mbps | 5.1 | B | 57/100 |
| 01040 (Holyoke) | 38,397 | 6.7% | 2,000 Mbps | 4.4 | C- | 38/100 |
| 01109 (Springfield) | 30,660 | 24.8% | 1,993 Mbps | 4.9 | C | 56/100 |
| 01020 (Chicopee) | 30,241 | 97.6% | 1,053 Mbps | 5.5 | B- | 46/100 |
| 01089 (West Springfield Town) | 27,750 | 28.7% | 2,000 Mbps | 4.9 | C | 49/100 |
| 01108 (Springfield) | 27,517 | 0.0% | 1,964 Mbps | 3.9 | D+ | 61/100 |
| 01104 (Springfield) | 23,780 | 4.0% | 1,990 Mbps | 4.6 | C- | 52/100 |
| 01013 (Chicopee) | 23,185 | 90.2% | 1,047 Mbps | 5.3 | C+ | 45/100 |
| 01056 (Ludlow) | 20,707 | 72.4% | 1,644 Mbps | 4.5 | C | 61/100 |
| 01001 (Agawam Town) | 16,734 | 0.0% | 2,000 Mbps | 4.4 | D+ | 52/100 |
| 01028 (East Longmeadow) | 16,381 | 2.2% | 1,181 Mbps | 4.5 | D+ | 73/100 |
| 01106 (Longmeadow) | 16,163 | 0.0% | 1,998 Mbps | 4 | D+ | 86/100 |
| 01119 (Springfield) | 14,798 | 72.2% | 2,000 Mbps | 5.1 | C+ | 50/100 |
| 01095 (Wilbraham) | 14,592 | 19.1% | 1,238 Mbps | 4.6 | C- | 61/100 |
| 01118 (Springfield) | 14,342 | 35.4% | 1,969 Mbps | 4.4 | C | 69/100 |
| 01105 (Springfield) | 12,091 | 0.0% | 1,996 Mbps | 4.2 | D+ | 26/100 |
| 01030 (Agawam Town) | 11,927 | 6.0% | 2,000 Mbps | 4.4 | C- | 68/100 |
| 01107 (Springfield) | 11,064 | 0.2% | 2,000 Mbps | 4.9 | C- | 38/100 |
| 01077 (Southwick) | 9,878 | 10.1% | 1,995 Mbps | 4.2 | C- | 71/100 |
| 01151 (Indian Orchard) | 9,510 | 92.3% | 1,993 Mbps | 4.6 | B- | 37/100 |
| 01069 (Palmer Town) | 8,139 | 0.0% | 1,850 Mbps | 4.4 | D+ | 62/100 |
| 01057 (Monson) | 8,004 | 0.0% | 1,611 Mbps | 4.2 | D+ | 70/100 |
| 01129 (Springfield) | 6,964 | 48.4% | 1,995 Mbps | 4.8 | C | 66/100 |
| 01036 (Hampden) | 5,015 | 9.3% | 1,003 Mbps | 3.5 | D+ | 74/100 |
| 01010 (Brimfield) | 3,447 | 0.0% | 1,010 Mbps | 4.3 | D | 81/100 |
| 01521 (Holland) | 2,662 | 22.7% | 1,978 Mbps | 4.9 | C | 60/100 |
| 01128 (Springfield) | 2,647 | 0.0% | 2,000 Mbps | 3.9 | D+ | 73/100 |
| 01103 (Springfield) | 2,611 | 0.0% | 2,000 Mbps | 3.9 | D+ | 20/100 |
| 01080 (Palmer Town) | 2,605 | 0.0% | 2,000 Mbps | 4.4 | D+ | 50/100 |
| 01022 (Chicopee) | 2,284 | 69.5% | 1,055 Mbps | 4.8 | C | 43/100 |
| 01034 (Granville) | 1,839 | 26.5% | 1,769 Mbps | 3.9 | C- | 40/100 |
| 01081 (Wales) | 1,832 | 44.5% | 1,155 Mbps | 2.9 | D+ | 75/100 |
| 01071 (Russell) | 1,617 | 7.5% | 1,947 Mbps | 4.6 | C- | 41/100 |
| 01008 (Blandford) | 1,221 | 98.2% | 1,110 Mbps | 4.1 | C+ | 33/100 |
| 01011 (Chester) | 1,213 | 10.5% | 1,200 Mbps | 2.8 | D+ | 40/100 |
| 01009 (Palmer Town) | 909 | 0.0% | 1,985 Mbps | 1.9 | D | 66/100 |
| 01079 (Palmer Town) | 860 | 0.0% | 2,000 Mbps | 5 | C- | 73/100 |
| 01097 (Russell) | 127 | 0.0% | 1,693 Mbps | 3 | D | 45/100 |
| 01199 (Springfield) | 25 | 0.0% | 2,000 Mbps | 5 | C- | 87/100 |
| 01086 (Westfield) | 3 | 0.0% | 25 Mbps | 0 | F | 47/100 |
Who is the Fastest Internet Provider in Hampden County?
Based on both FCC data and unbiased customer ratings, the fastest internet in the county comes from XFINITY from Comcast.
Data Reported to FCC by ISPs: Average Maximum Available in Hampden County
| Verizon | 2,300 |
|---|---|
| EarthLink | 2,300 |
| XFINITY from Comcast | 2,000 |
| GoNetspeed | 2,000 |
| Spectrum | 1,000 |
| Whip City Fiber | 1,000 |
| Crossroads Fiber | 1,000 |
| Netafy | 150 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Hampden County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Hampden County Internet Providers
Based on 170 reviews from Massachusetts internet customers, Spectrum is the best internet service provider for Hampden County residents. Spectrum was rated at an average of 3.33 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Massachusetts, with 4.50 out of 5 stars and 71.3% coverage in Hampden County.
At a national level, based on 6582 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Hampden County Internet Providers
The table below shows average customer ratings from customers in Hampden County, Massachusetts, and customers throughout the country.
| ISP / Tech Type | Hampden County Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Whip City Fiber |  (4) | (4) | (4) | View Plans | ||
| Crossroads Fiber | (2) | (2) | (2) | View Plans | ||
| Spectrum | (3) | (18) | (1949) | View Plans | ||
| AT&T |  (0) | (4) | (1051) | View Plans | ||
| GoNetspeed | (0) |  (1) | (23) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) |  (342) | View Plans | ||
| Verizon |  (2) | (37) | (816) | View Plans | ||
| XFINITY | (5) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Netafy | (0) | (0) |  (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Hampden County
Based on data reported by Hampden County ISPs to the FCC, the fastest speeds in the county are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Hampden County. Therefore, the average customer can get up to 1,972 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Hampden County Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Whip City Fiber | (4) | (4) | (4) | View Plans | ||
| Crossroads Fiber | (2) | (2) | (2) | View Plans | ||
| XFINITY | (5) | (100) | (2379) | View Plans | ||
| Spectrum | (3) | (18) | (1949) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| GoNetspeed | (0) |  (1) | (23) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (2) | (37) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Hampden County?
Of the providers in Hampden County, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Hampden County where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.
The table below shows how customers in Hampden County, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Hampden County
| ISP / Tech Type | Hampden County Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Crossroads Fiber | (2) | (2) | (2) | View Plans | ||
| Whip City Fiber | (4) | (4) | (4) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| GoNetspeed | (0) | (1) | (23) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Spectrum | (3) | (18) | (1949) | View Plans | ||
| Verizon | (2) | (37) | (816) | View Plans | ||
| XFINITY | (5) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Fiber, 5G, Cable and DSL Internet in Hampden County
Which Fiber Internet Providers are Available in Hampden County?
Whip City Fiber in Hampden County, MA
Availability:
11.2%
Customer Rating:
(4)
Avg. Download Speed
1,000 Mbps
Whip City Fiber offers Fiber service to 11.2% of Hampden County homes. Across the county, Whip City Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Crossroads Fiber in Hampden County, MA
Availability:
11.1%
Customer Rating:
(2)
Avg. Download Speed
1,000 Mbps
Crossroads Fiber offers Fiber service to 11.1% of Hampden County homes. Across the county, Crossroads Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
GoNetspeed Fiber in Hampden County, MA
Availability:
10.6%
Customer Rating:
(21)
Avg. Download Speed
2,000 Mbps
GoNetspeed offers Fiber service to 10.6% of Hampden County homes. Across the county, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
Spectrum Fiber in Hampden County, MA
Availability:
2.2%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 2.2% of Hampden County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Hampden County?
T-Mobile Home Internet Fixed Wireless in Hampden County, MA
Availability:
89.2%
Customer Rating:
(342)
Avg. Download Speed
53 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 89.2% of Hampden County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 53 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.4 Mbps throughout the county.
Verizon Fixed Wireless in Hampden County, MA
Availability:
81.6%
Customer Rating:
(362)
Avg. Download Speed
306 Mbps
Verizon offers Fixed Wireless service to 81.6% of Hampden County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 306 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 23 Mbps throughout the county.
EarthLink Fixed Wireless in Hampden County, MA
Availability:
71.3%
Customer Rating:
(4)
Avg. Download Speed
36 Mbps
EarthLink offers Fixed Wireless service to 71.3% of Hampden County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.5 Mbps throughout the county.
AT&T Fixed Wireless in Hampden County, MA
Availability:
71.3%
Customer Rating:
(205)
Avg. Download Speed
36 Mbps
AT&T offers Fixed Wireless service to 71.3% of Hampden County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.5 Mbps throughout the county.
Netafy Fixed Wireless in Hampden County, MA
Availability:
6.3%
Customer Rating:
(1)
Avg. Download Speed
150 Mbps
Netafy offers Fixed Wireless service to 6.3% of Hampden County homes. Across the county, Netafy Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
Which Cable Internet Providers are Available in Hampden County?
XFINITY Cable in Hampden County, MA
Availability:
75.2%
Customer Rating:
(2077)
Avg. Download Speed
1,973 Mbps
XFINITY from Comcast offers Cable service to 75.2% of Hampden County homes. Across the county, XFINITY Cable is the only type of service available from the company, with speeds up to 1,973 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 251 Mbps throughout the county.
Spectrum Cable in Hampden County, MA
Availability:
27.7%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 27.7% of Hampden County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Hampden County?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Hampden County, MA.
Customer Reviews for Internet Service Providers in Massachusetts
Customer Reviews
Jen V.
Crossroads Fiber
June 16, 2026 Chicopee fiber has been a god send. The people who came in to install the fiber were very professional. My only complaint was that it took two weeks to get an appointment. The service itself if very reliable. We have yet to have an outage but our connection speeds and coverage areas have been very consistent. Lastly the price point is spot on and I like not having to have cable as we don't use that.
A Westfield, MA Customer
Verizon Fixed Wireless
February 11, 2026 A Holyoke, MA Customer
Verizon Fiber
December 29, 2025 My internet provider is too expensive and the rates keep rising without a lot of explanation. I've experienced a lot of of weather-related problems (every time it rained, the internet. would go out). When I moved apartments, I also was required to get a land line and a separate internet account and I wasn't able to bundle them. I wish my city had fiberoptic.
A Springfield, MA Customer
XFINITY Cable
July 14, 2025 A Westfield, MA Customer
Whip City Fiber
May 26, 2025 Whip City Fiber is the most reliable internet I've had. I used to live in a more rural area with only one option, and it always needed to be reset. This internet is reliable with very few issues. There's the occasional quick dip in connection, but that's likely because of the distance to the router or not using ethernet. Our connection regularly supports many devices streaming media, playing online video games, and live streaming with no or minor issues (like previously mentioned). Overall, I'm more than satisfied! The connection is a bit pricey, but worth the reliability.
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Which ISP Should You Choose in Hampden County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Hampden County is Spectrum.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Hampden County is AT&T.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Hampden County, available to 89.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.