Best Internet Providers in Springfield, MA
All 10 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Springfield, MA
Springfield has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Springfield.
Ranks compare Springfield with the 41 US large cities (250,000 to 499,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Springfield, MA at a Glance
Springfield Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Springfield ratings may vary and are shown below.
Who is the Best Internet Provider in Springfield, MA?
AT&T is the highest-rated internet provider in Springfield based on 169 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Springfield?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Springfield
- XFINITY - cable coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- GoNetspeed - fiber coverage map
- Whip City Fiber - fiber coverage map
- Crossroads Fiber - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Spectrum - fiber coverage map
- Netafy - fixed wireless coverage map
How Springfield Compares to Places Its Size
Springfield's report card score is 41st of 41 and its connectivity index is 39th of 41.
| Measure | Springfield | Rank among US large cities (250,000 to 499,999 people) | Hampden County | Massachusetts | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 35.1% | 41st of 41 | 35.1% | 63.8% | 71.5% | Staten Island, NY (99.5%) |
| Average top speed | 1,774 Mbps | 41st of 41 | 1,774 Mbps | 1,862 Mbps | 3,486 Mbps | Oakland, CA (7,941 Mbps) |
| Providers at a typical address | 4.6 | Tied 40th of 41 | 4.6 | 5.8 | 7.1 | San Juan, PR (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | Tied 28th of 41 | 2.5 | 2.5 | 2.7 | Santa Ana, CA (4.0) |
| Workers who work from home | 11% | Tied 31st of 41 | 11% | 18% | 15% | Scottsdale, AZ (31%) |
| Homes with a computer, tablet or phone | 92% | 40th of 41 | 92% | 96% | 96% | Garland, TX and Gilbert, AZ and 6 more (99%) |
| Homes with internet | 90% | Tied 35th of 41 | 90% | 93% | 91% | Gilbert, AZ and Katy, TX and 2 more (97%) |
| Homes on fiber, cable or DSL | 72% | 38th of 41 | 72% | 82% | 76% | Gilbert, AZ (89%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 73% | 37th of 41 | 73% | 84% | 81% | Gilbert, AZ and Irvine, CA (95%) |
| Median household income | $79,663 | 35th of 41 | $79,663 | $118,000 | $93,246 | Irvine, CA ($152,298) |
| Residents in school (6th grade to college) | 15% | Tied 30th of 41 | 15% | 17% | 16% | Irvine, CA (25%) |
Fiber reaches 35.1% of homes in Springfield, against 35.1% across Hampden County and 63.8% across Massachusetts. Households in Springfield are smaller than the US average (2.5 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $79,663 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Springfield
Which Fiber Internet Providers are Available in Springfield?
Whip City Fiber in Springfield, MA
Availability:
11.2%
Customer Rating:
(4)
Avg. Download Speed
1,000 Mbps
Whip City Fiber offers Fiber service to 11.2% of Springfield homes. Across the city, Whip City Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Crossroads Fiber in Springfield, MA
Availability:
11.1%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Crossroads Fiber offers Fiber service to 11.1% of Springfield homes. Across the city, Crossroads Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
GoNetspeed Fiber in Springfield, MA
Availability:
10.6%
Customer Rating:
(21)
Avg. Download Speed
2,000 Mbps
GoNetspeed offers Fiber service to 10.6% of Springfield homes. Across the city, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
Spectrum Fiber in Springfield, MA
Availability:
2.2%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 2.2% of Springfield homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Springfield?
T-Mobile Home Internet Fixed Wireless in Springfield, MA
Availability:
89.2%
Customer Rating:
(341)
Avg. Download Speed
53 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 89.2% of Springfield homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 53 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.4 Mbps throughout the city.
Verizon Fixed Wireless in Springfield, MA
Availability:
81.6%
Customer Rating:
(362)
Avg. Download Speed
306 Mbps
Verizon offers Fixed Wireless service to 81.6% of Springfield homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 306 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 23 Mbps throughout the city.
EarthLink Fixed Wireless in Springfield, MA
Availability:
71.3%
Customer Rating:
(4)
Avg. Download Speed
36 Mbps
EarthLink offers Fixed Wireless service to 71.3% of Springfield homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.5 Mbps throughout the city.
AT&T Fixed Wireless in Springfield, MA
Availability:
71.3%
Customer Rating:
(205)
Avg. Download Speed
36 Mbps
AT&T offers Fixed Wireless service to 71.3% of Springfield homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.5 Mbps throughout the city.
Netafy Fixed Wireless in Springfield, MA
Availability:
6.3%
Customer Rating:
(1)
Avg. Download Speed
150 Mbps
Netafy offers Fixed Wireless service to 6.3% of Springfield homes. Across the city, Netafy Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
Which Cable Internet Providers are Available in Springfield?
XFINITY Cable in Springfield, MA
Availability:
75.2%
Customer Rating:
(2074)
Avg. Download Speed
1,973 Mbps
XFINITY from Comcast offers Cable service to 75.2% of Springfield homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,973 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 251 Mbps throughout the city.
Spectrum Cable in Springfield, MA
Availability:
27.7%
Customer Rating:
(1738)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 27.7% of Springfield homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Springfield?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Springfield, MA.
Internet in Springfield by Neighborhood and ZIP Code
Fiber reaches from 0.0% of homes in Brightwood to 75.3% in Pine Point; by ZIP code, from 0.0% in 01103 to 72.2% in 01119. Each row links to that place’s page.
Neighborhoods in Springfield
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Forest Park | 28,341 | 0.0% | 1,963 Mbps | 3.9 | D+ | 62/100 |
| Sixteen Acres | 22,961 | 46.5% | 1,979 Mbps | 5.2 | C | 62/100 |
| Liberty Heights | 16,622 | 0.9% | 1,986 Mbps | 4.4 | C- | 63/100 |
| East Forest Park | 11,693 | 35.8% | 2,000 Mbps | 4.2 | C | 67/100 |
| Pine Point | 11,071 | 75.3% | 1,995 Mbps | 5.7 | B- | 54/100 |
| Metro Center | 8,469 | 10.4% | 2,000 Mbps | 4.3 | C- | 19/100 |
| East Springfield | 8,045 | 7.6% | 1,940 Mbps | 4.9 | C- | 52/100 |
| Upper Hill | 6,351 | 0.0% | 2,000 Mbps | 4.7 | D+ | 66/100 |
| Memorial Square | 5,394 | 0.0% | 2,000 Mbps | 4.8 | D+ | 32/100 |
| McKnight | 5,146 | 0.0% | 2,000 Mbps | 3.8 | D+ | 42/100 |
| Boston Road | 4,588 | 69.6% | 1,994 Mbps | 3.7 | C | 46/100 |
| Bay | 4,269 | 8.3% | 1,961 Mbps | 5.1 | C | 70/100 |
| Old Hill | 4,266 | 0.0% | 2,000 Mbps | 4.9 | C- | 51/100 |
| Maple High-Six Corners | 4,083 | 0.0% | 2,000 Mbps | 4.6 | D+ | 31/100 |
| Brightwood | 3,905 | 0.0% | 2,000 Mbps | 5 | C- | 27/100 |
| South End Springfield | 3,265 | 0.0% | 1,986 Mbps | 3.8 | D+ | 31/100 |
ZIP codes in Springfield
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 01109 | 30,660 | 24.8% | 1,993 Mbps | 4.9 | C | 56/100 |
| 01108 | 27,517 | 0.0% | 1,964 Mbps | 3.9 | D+ | 61/100 |
| 01104 | 23,780 | 4.0% | 1,990 Mbps | 4.6 | C- | 52/100 |
| 01119 | 14,798 | 72.2% | 2,000 Mbps | 5.1 | C+ | 50/100 |
| 01118 | 14,342 | 35.4% | 1,969 Mbps | 4.4 | C | 69/100 |
| 01105 | 12,091 | 0.0% | 1,996 Mbps | 4.2 | D+ | 26/100 |
| 01107 | 11,064 | 0.2% | 2,000 Mbps | 4.9 | C- | 38/100 |
| 01129 | 6,964 | 48.4% | 1,995 Mbps | 4.8 | C | 66/100 |
| 01128 | 2,647 | 0.0% | 2,000 Mbps | 3.9 | D+ | 73/100 |
| 01103 | 2,611 | 0.0% | 2,000 Mbps | 3.9 | D+ | 20/100 |
| 01199 | 25 | 0.0% | 2,000 Mbps | 5 | C- | 87/100 |
How Springfield Compares to Nearby Places
The 10 places nearest to Springfield that have their own pages are all within 7 miles. Among them, Indian Orchard has the most homes with fiber (94.0%) and Agawam Town the fewest (0.0%); Springfield has 35.1%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Springfield metro area (this page) | 465,825 | 35.1% | 1,774 Mbps | 4.6 | C | 55/100 |
| Chicopee | 55,579 | 93.6% | 1,048 Mbps | 5.4 | B- | 45/100 |
| West Springfield Town | 28,835 | 31.4% | 2,000 Mbps | 4.9 | C | 51/100 |
| Agawam Town | 28,692 | 0.0% | 2,000 Mbps | 4.4 | D+ | 56/100 |
| Ludlow | 19,471 | 72.1% | 1,650 Mbps | 4.6 | C | 59/100 |
| East Longmeadow | 16,493 | 2.2% | 1,180 Mbps | 4.5 | D+ | 73/100 |
| Longmeadow | 16,294 | 0.0% | 1,998 Mbps | 4 | D+ | 85/100 |
| Wilbraham | 14,753 | 19.6% | 1,244 Mbps | 4.6 | C- | 61/100 |
| Indian Orchard | 9,361 | 94.0% | 2,000 Mbps | 4.6 | B- | 37/100 |
| Hampden | 5,232 | 8.9% | 1,014 Mbps | 3.5 | D+ | 74/100 |
| Ludlow Center | 1,254 | 80.1% | 1,673 Mbps | 4.2 | C+ | 73/100 |
Who is the Fastest Internet Provider in Springfield?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Springfield
| Verizon | 2,300 |
|---|---|
| EarthLink | 2,300 |
| XFINITY from Comcast | 2,000 |
| GoNetspeed | 2,000 |
| Spectrum | 1,000 |
| Whip City Fiber | 1,000 |
| Crossroads Fiber | 1,000 |
| Netafy | 150 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Springfield. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Springfield Internet Providers
Based on 169 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Springfield residents. AT&T was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 89.2% coverage in Springfield.
At a national level, based on 6573 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.
Local, State, and National Ratings for all Springfield Internet Providers
The table below shows average customer ratings from customers in Springfield, Massachusetts, and customers throughout the country.
| ISP / Tech Type | Springfield Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (341) | View Plans | ||
| Whip City Fiber | (0) | (4) | (4) | View Plans | ||
| Verizon | (0) | (37) | (815) | View Plans | ||
| Crossroads Fiber | (0) | (1) | (1) | View Plans | ||
| GoNetspeed | (0) |  (1) | (23) | View Plans | ||
| Spectrum | (0) | (18) | (1948) | View Plans | ||
| XFINITY | (4) | (100) | (2374) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Springfield
Based on data reported by Springfield ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Springfield. Therefore, the average customer can get up to 1,972 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Springfield Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Whip City Fiber | (0) | (4) | (4) | View Plans | ||
| Verizon | (0) | (37) | (815) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (341) | View Plans | ||
| XFINITY | (4) | (100) | (2374) | View Plans | ||
| Spectrum | (0) | (18) | (1948) | View Plans | ||
| Crossroads Fiber | (0) | (1) | (1) | View Plans | ||
| GoNetspeed | (0) |  (1) | (23) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Springfield?
Of the providers in Springfield, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Springfield where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.
The table below shows how customers in Springfield, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Springfield
| ISP / Tech Type | Springfield Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (341) | View Plans | ||
| GoNetspeed | (0) | (1) | (23) | View Plans | ||
| Whip City Fiber | (0) | (4) | (4) | View Plans | ||
| Crossroads Fiber | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (37) | (815) | View Plans | ||
| Spectrum | (0) | (18) | (1948) | View Plans | ||
| XFINITY | (4) | (100) | (2374) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Massachusetts
Customer Reviews
Pl
Verizon
November 11, 2026 Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is
A Lynn, MA Customer
AT&T Fiber
June 05, 2026 A Medfield, MA Customer
XFINITY Cable
May 24, 2026 Morgan R.
Verizon Fiber
May 17, 2026 As a busy mom juggling freelance work and keeping up with two energetic kids, reliable internet is non-negotiable in our Boston home. We've been with Verizon Fios for years, and honestly, it's been a lifesaver. The speed is consistently fantastic, which means smooth video calls for my editing work and no buffering when the kids are streaming their favorite shows. Plus, with some of the "insider tips" I've picked up over time, I feel like we're getting incredible value for the robust service we receive. It just makes life so much easier when you don't have to worry about your internet connection dropping out.
Tara W.
XFINITY Cable
May 17, 2026 Currently the only provider in my area is Xfinity. The rates are incredibly high but because they are the only provider, customers have no options.
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Which ISP Should You Choose in Springfield?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Springfield is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Springfield is AT&T.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Springfield, available to 89.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.