8 Best Internet Providers in Cumberland County, NC

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Cumberland County, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Cumberland County ratings may vary and are shown below.

1. Internet Providers
   

 » 

2. North Carolina
   

 » 

3. Cumberland County, NC Internet Service Providers
   

Who is the Best Internet Provider in Cumberland County, NC?

T-Mobile Home Internet is the best internet provider in Cumberland County based on North Carolina customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Cumberland County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 90.93% of the county.

The chart and table below show average customer ratings from customers in Cumberland County, North Carolina, and customers throughout the country.

Top Rated Internet Providers in Cumberland County

Local, State, and National Ratings for all Cumberland County Internet Providers

Based on 271 reviews from North Carolina internet customers, T-Mobile Home Internet is the best internet service provider for Cumberland County residents. T-Mobile Home Internet was rated at an average of 3.67 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in North Carolina, with 4.00 out of 5 stars and 96.7% coverage in Cumberland County.

At a national level, based on 3814 national reviews for any of the providers listed above, Star Communications is rated higher than any other provider, with a rating of 3.57 out of 5.

Who is the Fastest Internet Provider in Cumberland County?

According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, MetroNet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Cumberland County

	ISP / Tech Type	Max Advertised Speed
	MetroNet	5,120 Mbps
	Brightspeed	2,000 Mbps
	Star Communications	1,000 Mbps
	Spectrum	1,000 Mbps
	Verizon	300 Mbps
	AT&T	100 Mbps
	EarthLink	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Cumberland County

Based on data reported by Cumberland County ISPs to the FCC, the fastest speeds in the county are available through MetroNet. The company offers speeds up to 5,120 Mbps in Cumberland County. Therefore, the average customer can get up to 5,120 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the county rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Cumberland County?

North Carolina customers rate Star Communications as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Star Communications received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Cumberland County customers with an average price rating of 5.00 out of 5.

The chart and graph below show how customers in Cumberland County, North Carolina, and the United States rated the affordability of their internet service.

Rated Affordability in Cumberland County

Cumberland County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Cumberland County below, including the metrics used and how Cumberland County compares to the rest of North Carolina and nation.

Cumberland County ISP Report Card: B+

	Metric (hover for details)	Cumberland County	North Carolina	USA
	Fiber Availability Percent The percentage of households in Cumberland County that have a Fiber internet connection available to their home.	82.78%	72.63%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	4,029 Mbps	3,368 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Cumberland County.	6.4	7.0	6.8

 

Cumberland County Digital Connectivity Index: 65 / 100

	Metric (hover for details)	Cumberland County	North Carolina	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.6	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	7%	15%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	94%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	90%	89%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	79%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	81%	77%	76%

Cumberland County ISP Report Card & Digital Connectivity Index

The ISP Report Card in Cumberland County is B+, which is much better than other counties. The local demand for broadband internet connectivity in Cumberland County is high with a score of 65 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Cumberland County have done a good job meeting the needs of its residents.

The Cumberland County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Cumberland County households have an internet connection despite having 97.96% availability. 79% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 79% of households have a broadband connection such as fiber, cable or DSL available to their home, 81% subscribe to it. A very large amount of Cumberland County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Cumberland County?

How Much Speed does a Cumberland County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Cumberland County is 2.6, which is larger than the North Carolina average of 2.5 and smaller than the national average of 2.7. Cumberland County's average household income is $64,334 which is about average for the North Carolina average of $80,144 and lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Cumberland County also has 18% of its population enrolled in school between the 6th grade and college level, this is higher than the North Carolina average of 16%. Additionally, 7% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Cumberland County has a high need for internet connectivity and speeds.

Compared to the rest of the country, Cumberland County households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 81% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Cumberland County?

Which Cable Internet Providers are Available in Cumberland County?

Which DSL Internet Providers are Available in Cumberland County?

Which Fixed Wireless and LTE Internet Providers are Available in Cumberland County?

Which ISP Should You Choose in Cumberland County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Cumberland County is T-Mobile Home Internet.
• The fastest internet provider should be MetroNet. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Cumberland County is Star Communications.
• HughesNet, Viasat, and Spectrum has the broadest coverage in Cumberland County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Cumberland County compare to other cities with a similar population?

To see how Cumberland County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Cumberland County's B+ ISP Report Card and 65 / 100 Digital Connectivity Index.