Best Internet Providers in Downtown Chapel Hill, Chapel Hill, NC
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Downtown Chapel Hill, Chapel Hill, NC
Downtown Chapel Hill has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Downtown Chapel Hill.
The Best Internet in Downtown Chapel Hill, Chapel Hill, NC at a Glance
Downtown Chapel Hill Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
GFiber
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Chapel Hill ratings may vary and are shown below.
Who is the Best Internet Provider in Downtown Chapel Hill, Chapel Hill, NC?
AT&T is the highest-rated internet provider in Downtown Chapel Hill based on 302 North Carolina customer reviews, and Google Fiber has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Downtown Chapel Hill?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Downtown Chapel Hill, Chapel Hill
- Google Fiber - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- Spectrum - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Downtown Chapel Hill Compares to the Rest of Chapel Hill
Fiber reaches 47.0% of homes in Downtown Chapel Hill, against 86.7% across Chapel Hill and 82.5% across Orange County. Households in Downtown Chapel Hill are smaller than the US average (2.5 people against 2.7); 34% of workers work from home (US 15%); and the median household income is $35,322 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Downtown Chapel Hill
Which Fiber Internet Providers are Available in Downtown Chapel Hill?
EarthLink Fiber in Downtown Chapel Hill, Chapel Hill, NC
Availability:
32.3%
Customer Rating:
(6)
Avg. Download Speed
5,000 Mbps
EarthLink offers Fiber service to 32.3% of Downtown Chapel Hill homes. Across the neighborhood, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Downtown Chapel Hill, Chapel Hill, NC
Availability:
32.3%
Customer Rating:
(542)
Avg. Download Speed
5,000 Mbps
AT&T offers Fiber service to 32.3% of Downtown Chapel Hill homes. Across the neighborhood, AT&T Fiber has speeds up to 5,000 Mbps
Google Fiber in Downtown Chapel Hill, Chapel Hill, NC
Availability:
27.7%
Customer Rating:
(105)
Avg. Download Speed
8,000 Mbps
Google Fiber offers Fiber service to 27.7% of Downtown Chapel Hill homes. Across the neighborhood, Google Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Spectrum Fiber in Downtown Chapel Hill, Chapel Hill, NC
Availability:
26.6%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 26.6% of Downtown Chapel Hill homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Downtown Chapel Hill?
EarthLink Fixed Wireless in Downtown Chapel Hill, Chapel Hill, NC
Availability:
50.4%
Customer Rating:
(4)
Avg. Download Speed
30 Mbps
EarthLink offers Fixed Wireless service to 50.4% of Downtown Chapel Hill homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.2 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Downtown Chapel Hill, Chapel Hill, NC
Availability:
50.4%
Customer Rating:
(205)
Avg. Download Speed
30 Mbps
AT&T offers Fixed Wireless service to 50.4% of Downtown Chapel Hill homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.2 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Downtown Chapel Hill, Chapel Hill, NC
Availability:
47.2%
Customer Rating:
(362)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 47.2% of Downtown Chapel Hill homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
T-Mobile Home Internet Fixed Wireless in Downtown Chapel Hill, Chapel Hill, NC
Availability:
46.6%
Customer Rating:
(342)
Avg. Download Speed
82 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 46.6% of Downtown Chapel Hill homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 82 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Downtown Chapel Hill?
Spectrum Cable in Downtown Chapel Hill, Chapel Hill, NC
Availability:
50.3%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 50.3% of Downtown Chapel Hill homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Downtown Chapel Hill?
EarthLink DSL in Downtown Chapel Hill, Chapel Hill, NC
Availability:
50.9%
Customer Rating:
(5)
Avg. Download Speed
40 Mbps
EarthLink offers DSL service to 50.9% of Downtown Chapel Hill homes. Across the neighborhood, EarthLink DSL has speeds up to 40 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 7.5 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Downtown Chapel Hill from EarthLink in terms of customer satisfaction.
AT&T DSL in Downtown Chapel Hill, Chapel Hill, NC
Availability:
50.9%
Customer Rating:
(304)
Avg. Download Speed
40 Mbps
AT&T offers DSL service to 50.9% of Downtown Chapel Hill homes. Across the neighborhood, AT&T DSL has speeds up to 40 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 7.5 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Downtown Chapel Hill from AT&T in terms of customer satisfaction.
How Downtown Chapel Hill Compares to Its Neighbors
The 10 neighborhoods nearest to Downtown Chapel Hill that have their own pages are all within 23 miles. Among them, Trinity Park (Durham) has the most homes with fiber (100.0%) and North Garrett Road (Durham) the fewest (76.7%); Downtown Chapel Hill has 47.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Downtown Chapel Hill (this page) | 3,630 | 47.0% | 5,679 Mbps | 9.1 | B+ | 76/100 |
| Northwest Raleigh (Raleigh) | 90,826 | 89.0% | 6,710 Mbps | 8.6 | A- | 78/100 |
| West (Raleigh) | 40,733 | 90.3% | 6,843 Mbps | 8.8 | A- | 76/100 |
| Northeast Durham (Durham) | 9,194 | 97.8% | 7,102 Mbps | 7.8 | A | 76/100 |
| Glenwood (Raleigh) | 8,391 | 99.9% | 7,982 Mbps | 9.4 | A+ | 84/100 |
| Downtown Durham (Durham) | 6,926 | 81.6% | 4,208 Mbps | 6.9 | B | 58/100 |
| Old West Durham (Durham) | 6,626 | 79.5% | 4,703 Mbps | 7.1 | B+ | 67/100 |
| East Durham (Durham) | 6,451 | 100.0% | 7,897 Mbps | 8.1 | A | 48/100 |
| Alamance Hills (Burlington) | 4,570 | 98.4% | 4,882 Mbps | 9.1 | A | 48/100 |
| North Garrett Road (Durham) | 4,520 | 76.7% | 5,883 Mbps | 8.1 | B+ | 75/100 |
| Trinity Park (Durham) | 3,331 | 100.0% | 6,857 Mbps | 8.6 | A | 67/100 |
Who is the Fastest Internet Provider in Downtown Chapel Hill?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Google Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Downtown Chapel Hill
| Google Fiber | 8,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Downtown Chapel Hill. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Downtown Chapel Hill Internet Providers
Based on 302 reviews from North Carolina internet customers, AT&T is the best internet service provider for Downtown Chapel Hill residents. AT&T was rated at an average of 3.73 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in North Carolina, with 4.00 out of 5 stars and 50.9% coverage in Downtown Chapel Hill.
At a national level, based on 4278 national reviews for any of the providers listed above, Google Fiber is rated higher than any other provider, with a rating of 4.23 out of 5.
Local, State, and National Ratings for all Downtown Chapel Hill Internet Providers
The table below shows average customer ratings from customers in Downtown Chapel Hill, North Carolina, and customers throughout the country.
| ISP / Tech Type | Downtown Chapel Hill Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) | (59) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| GFiber | (0) | (6) | (105) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Downtown Chapel Hill
Based on data reported by Downtown Chapel Hill ISPs to the FCC, the fastest speeds in the neighborhood are available through Google Fiber. The company offers speeds up to 8,000 Mbps in Downtown Chapel Hill. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Downtown Chapel Hill Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| GFiber | (0) |  (6) | (105) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Downtown Chapel Hill?
Of the providers in Downtown Chapel Hill, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Downtown Chapel Hill where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.23 out of 5 for price, which is higher than the average across all internet providers in the country. Google Fiber is rated second for affordability, with an average price rating of 3.67 out of 5.
The table below shows how customers in Downtown Chapel Hill, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Downtown Chapel Hill
| ISP / Tech Type | Downtown Chapel Hill Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| GFiber | (0) | (6) | (105) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
ISPReports User
Spectrum Cable
November 05, 2026 Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.
ISPReports User
Ripple Fiber
November 01, 2026 Constant outages with customer service associates that barely know anything about the product
M.L.
AT&T Fiber
October 26, 2026 Price keeps going up, for the same service. Terrible internet service: 6 outages in the past month (Sept-Oct 2026) Very unreliable. If you have a problem: Customer Service is an AI bot.
ISPReports User
Spectrum
October 26, 2026 Declining since an optic company came into our housing area in zip 28110. We are displeased and considering alternatives.
ISPReports User
Brightspeed
October 23, 2026 You can not pay me enough to recommend Brightspeed. I can not believe that there are any legitimate reviews over a 2.
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Which ISP Should You Choose in Downtown Chapel Hill?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Downtown Chapel Hill is AT&T.
- The fastest internet provider should be Google Fiber. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Downtown Chapel Hill is T-Mobile Home Internet.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Downtown Chapel Hill, available to 50.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.