7 Best Internet Providers in Downtown Durham, Durham, NC

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Downtown Durham, Durham, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Downtown Durham ratings may vary and are shown below.

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3. Downtown Durham, Durham, NC Internet Service Providers

Who is the Best Internet Provider in Downtown Durham, Durham, NC?

The chart and table below show average customer ratings from customers in Downtown Durham, North Carolina, and customers throughout the country.

Top Rated Internet Providers in Downtown Durham

Local, State, and National Ratings for all Downtown Durham Internet Providers

Based on 228 reviews from Durham internet customers, AT&T is the best internet service provider for Downtown Durham residents. AT&T was rated at an average of 3.73 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in Durham, with 4.00 out of 5 stars and 97.4% coverage in Downtown Durham.

At a national level, based on 3968 national reviews for any of the providers listed above, Google Fiber is rated higher than any other provider, with a rating of 4.26 out of 5.

Who is the Fastest Internet Provider in Downtown Durham?

Data Reported to FCC by ISPs: Average Maximum Available in Downtown Durham

	ISP / Tech Type	Max Advertised Speed
	Google Fiber	8,000 Mbps
	Frontier Communications	7,000 Mbps
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	Verizon	1,000 Mbps
	Spectrum	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Downtown Durham

Based on data reported by Downtown Durham ISPs to the FCC, the fastest speeds in the neighborhood are available through Google Fiber. The company offers speeds up to 8,000 Mbps in Downtown Durham. Therefore, the average customer can get up to 3,544 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Downtown Durham?

Durham customers rate T-Mobile Home Internet as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.13 out of 5, which is higher than the average across all internet providers in the country. Frontier Communications is rated in second place for affordability by the company’s Downtown Durham customers with an average price rating of 5.00 out of 5.

The chart and graph below show how customers in Downtown Durham, Durham, and the United States rated the affordability of their internet service.

Rated Affordability in Downtown Durham

Downtown Durham Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Downtown Durham below, including the metrics used and how Downtown Durham compares to the rest of Durham and nation.

Downtown Durham ISP Report Card: B

	Metric (hover for details)	Downtown Durham	North Carolina	USA
	Fiber Availability Percent The percentage of households in Downtown Durham that have a Fiber internet connection available to their home.	62.78%	84.51%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	3,120 Mbps	6,086 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Downtown Durham.	6.2	7.1	6.8

 

Downtown Durham Digital Connectivity Index: 59 / 100

	Metric (hover for details)	Downtown Durham	North Carolina	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	1.8	2.4	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	26%	20%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	97%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	90%	93%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	74%	82%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	75%	84%	76%

Downtown Durham ISP Report Card & Digital Connectivity Index

The ISP Report Card in Downtown Durham is B, which is better than other neighborhoods. The local demand for broadband internet connectivity in Downtown Durham is high with a score of 59 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Downtown Durham have done a average job meeting the needs of its residents.

The Downtown Durham ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Downtown Durham households have an internet connection despite having 99.73% availability. 74% of households have fiber, cable, or DSL, 2% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 75% subscribe to it. A large amount of Downtown Durham residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Downtown Durham?

How Much Speed does a Downtown Durham Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Downtown Durham is 1.8, which is smaller than the Durham average of 2.4 and smaller than the national average of 2.7. Downtown Durham's average household income is $77,587 which is about average for the Durham average of $91,207 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Downtown Durham also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Durham average of 18%. Additionally, 26% of residents work from home, which is higher than the 20% of residents in Durham who work from home. This and other factors you can see above show us that the community of Downtown Durham has a high need for internet connectivity and speeds.

Compared to the rest of the country, Downtown Durham households are more technology-engaged. 95% of households have some sort of computing device, 84% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Downtown Durham?

Which Cable Internet Providers are Available in Downtown Durham?

Which DSL Internet Providers are Available in Downtown Durham?

Which Fixed Wireless and LTE Internet Providers are Available in Downtown Durham?

Which ISP Should You Choose in Downtown Durham?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Downtown Durham is AT&T.
• The fastest internet provider should be Google Fiber. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Downtown Durham is T-Mobile Home Internet.
• Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Downtown Durham, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Downtown Durham compare to other cities with a similar population?

To see how Downtown Durham stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Downtown Durham's B ISP Report Card and 59 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in North Carolina