Best Internet Providers in Essex, MA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Essex, MA
Essex has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Essex.
Ranks compare Essex with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Essex, MA at a Glance
Essex Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Essex ratings may vary and are shown below.
Who is the Best Internet Provider in Essex, MA?
AT&T is the highest-rated internet provider in Essex based on 145 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Essex?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Essex Compares to Places Its Size
Essex's report card score is in the bottom 20% and its connectivity index is in the top 3%.
| Measure | Essex | Rank among US towns of 1,000 to 9,999 people | Essex County | Massachusetts | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 10.2% | bottom 16% | 65.0% | 63.8% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 1,658 Mbps | top 45% | 1,923 Mbps | 1,862 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 4.3 | bottom 25% | 5.6 | 5.8 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.7 | top 23% | 2.6 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 24% | top 6% | 16% | 18% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 98% | top 10% | 95% | 96% | 96% | 515 places at 100% |
| Homes with internet | 99% | top 1% | 93% | 93% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 86% | top 7% | 83% | 82% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 91% | top 7% | 82% | 84% | 81% | 12 places at 100% |
| Median household income | $157,555 | top 4% | $114,904 | $118,000 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 15% | top 24% | 15% | 17% | 16% | University Park, PA (95%) |
Fiber reaches 10.2% of homes in Essex, against 65.0% across Essex County and 63.8% across Massachusetts. Households in Essex are the same size as the US average (2.7 people against 2.7); 24% of workers work from home (US 15%); and the median household income is $157,555 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Essex
Which Fiber Internet Providers are Available in Essex?
EarthLink Fiber in Essex, MA
Availability:
10.2%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 10.2% of Essex homes. Across the city, EarthLink Fiber has speeds up to 980 Mbps
Verizon Fiber in Essex, MA
Availability:
10.2%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 10.2% of Essex homes. Across the city, Verizon Fiber has speeds up to 980 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Essex?
T-Mobile Home Internet Fixed Wireless in Essex, MA
Availability:
100.0%
Customer Rating:
(342)
Avg. Download Speed
64 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Essex homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 64 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
EarthLink Fixed Wireless in Essex, MA
Availability:
82.1%
Customer Rating:
(4)
Avg. Download Speed
33 Mbps
EarthLink offers Fixed Wireless service to 82.1% of Essex homes. Across the city, EarthLink Fixed Wireless has speeds up to 33 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.7 Mbps throughout the city.
AT&T Fixed Wireless in Essex, MA
Availability:
82.1%
Customer Rating:
(205)
Avg. Download Speed
33 Mbps
AT&T offers Fixed Wireless service to 82.1% of Essex homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 33 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.7 Mbps throughout the city.
Verizon Fixed Wireless in Essex, MA
Availability:
49.5%
Customer Rating:
(362)
Avg. Download Speed
197 Mbps
Verizon offers Fixed Wireless service to 49.5% of Essex homes. Across the city, Verizon Fixed Wireless has speeds up to 197 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the city.
Which Cable Internet Providers are Available in Essex?
XFINITY Cable in Essex, MA
Availability:
100.0%
Customer Rating:
(2077)
Avg. Download Speed
1,658 Mbps
XFINITY from Comcast offers Cable service to 100.0% of Essex homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,658 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 303 Mbps throughout the city.
Which DSL Internet Providers are Available in Essex?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Essex, MA.
Internet in Essex by Neighborhood and ZIP Code
Essex has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Essex
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Essex
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 01929 | 3,675 | 9.5% | 1,639 Mbps | 4.3 | C- | 88/100 |
How Essex Compares to Nearby Places
The 10 places nearest to Essex that have their own pages are all within 8 miles. Among them, Rowley has the most homes with fiber (99.8%) and Manchester the fewest (0.0%); Essex has 10.2%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Essex (this page) | 3,520 | 10.2% | 1,658 Mbps | 4.3 | C- | 88/100 |
| Beverly | 42,441 | 41.8% | 1,712 Mbps | 5.3 | C | 76/100 |
| Gloucester | 29,729 | 2.0% | 1,898 Mbps | 4.6 | C- | 60/100 |
| Ipswich | 13,105 | 99.4% | 1,855 Mbps | 6.2 | B+ | 81/100 |
| South Hamilton | 7,512 | 99.7% | 1,755 Mbps | 5.3 | B | 91/100 |
| Rowley | 5,925 | 99.8% | 1,840 Mbps | 6.1 | B+ | 74/100 |
| Wenham | 4,849 | 76.7% | 1,668 Mbps | 5.1 | C+ | 92/100 |
| Manchester | 4,735 | 0.0% | 1,632 Mbps | 4.6 | D+ | 87/100 |
| Manchester-By-The-Sea | 841 | 21.5% | 1,362 Mbps | 5.4 | C | 88/100 |
| Little Neck | 118 | 59.3% | 1,390 Mbps | 5.4 | C | 80/100 |
| South Essex | 117 | 0.0% | 1,200 Mbps | 3 | D | 87/100 |
Who is the Fastest Internet Provider in Essex?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Essex
| XFINITY from Comcast | 2,000 |
|---|---|
| EarthLink | 980 |
| Verizon | 980 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Essex. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Essex Internet Providers
Based on 145 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Essex residents. AT&T was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 100.0% coverage in Essex.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Essex Internet Providers
The table below shows average customer ratings from customers in Essex, Massachusetts, and customers throughout the country.
| ISP / Tech Type | Essex Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| XFINITY | (0) |  (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Essex
Based on data reported by Essex ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Essex. Therefore, the average customer can get up to 1,658 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Essex Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (37) | (816) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| XFINITY | (0) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Essex?
Of the providers in Essex, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Essex where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.
The table below shows how customers in Essex, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Essex
| ISP / Tech Type | Essex Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| XFINITY | (0) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Massachusetts
Customer Reviews
Pl
Verizon
November 11, 2026 Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is
Jen V.
Crossroads Fiber
June 16, 2026 Chicopee fiber has been a god send. The people who came in to install the fiber were very professional. My only complaint was that it took two weeks to get an appointment. The service itself if very reliable. We have yet to have an outage but our connection speeds and coverage areas have been very consistent. Lastly the price point is spot on and I like not having to have cable as we don't use that.
A Lynn, MA Customer
AT&T Fiber
June 05, 2026 A Medfield, MA Customer
XFINITY Cable
May 24, 2026 Morgan R.
Verizon Fiber
May 17, 2026 As a busy mom juggling freelance work and keeping up with two energetic kids, reliable internet is non-negotiable in our Boston home. We've been with Verizon Fios for years, and honestly, it's been a lifesaver. The speed is consistently fantastic, which means smooth video calls for my editing work and no buffering when the kids are streaming their favorite shows. Plus, with some of the "insider tips" I've picked up over time, I feel like we're getting incredible value for the robust service we receive. It just makes life so much easier when you don't have to worry about your internet connection dropping out.
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in Essex?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Essex is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Essex is AT&T.
- XFINITY from Comcast, Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Essex, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.