11 Best Internet Providers in Jackson, MS
Find internet availability by address in Jackson, MS
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Jackson ISP Report Card | Business Internet in Jackson
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Jackson ISP Report Card | B+ |
 |
Download Speed for Most Households | 4,419 Mbps |
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Number of Internet Service Providers | 11 |
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Real Jackson Customer Ratings | 21 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Jackson has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson.
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Jackson has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Fiber
Cable
C Spire
Connection
Customer Rating
Fiber
Fixed Wireless
Above are the top 4 providers in Jackson, MS for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson, MS?
AT&T is the best internet provider in Jackson based on Mississippi customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Jackson, making it a solid recommendation among providers with reviews. AT&T is an option for 89.43% of the city.
or call 1-877-610-1219
The chart and table below show average customer ratings from customers in Jackson, Mississippi, and customers throughout the country.
Top Rated Internet Providers in Jackson
Local, State, and National Ratings for all Jackson Internet Providers
| ISP / Tech Type | Jackson Overall | Mississippi Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (5) | (16) | (924) | View Plans | ||
| C Spire | (10) | (20) | (24) | View Plans | ||
| XFINITY | (6) | (19) | (2164) | View Plans | ||
| TEC | (0) | (1) | (2) | View Plans | ||
| Sparklight | (0) | (12) | (73) | View Plans | ||
| Verizon | (0) |  (5) | (723) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (284) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Windstream | (0) | (0) | (87) | View Plans | ||
| Buckeye | (0) | (0) |  (25) | View Plans | ||
| HughesNet | (0) | (0) |  (18) | View Plans | ||
| NETSPEEDMS | (0) | (0) | (0) | View Plans |
Based on 74 reviews from Mississippi internet customers, AT&T is the best internet service provider for Jackson residents. AT&T was rated at an average of 3.75 out of 5 in our report for overall customer satisfaction. C Spire wins for second-place in Mississippi, with 4.30 out of 5 stars and 80.3% coverage in Jackson.
At a national level, based on 4347 national reviews for any of the providers listed above, TEC is rated higher than any other provider, with a rating of 4.74 out of 5.
Which Providers are Available at my Home in Jackson?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Jackson?
Based on both FCC data and unbiased customer ratings in Jackson, the fastest internet in the city comes from C Spire.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Buckeye Broadband | 10,000 Mbps | ||
| C Spire | 8,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| Windstream | 2,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| TEC | 1,000 Mbps | ||
| Sparklight | 1,000 Mbps | ||
| NETSPEEDMS | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Jackson
| ISP / Tech Type | Jackson Speed | Mississippi Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (5) | (16) | (924) | View Plans | ||
| C Spire | (10) | (20) | (24) | View Plans | ||
| XFINITY | (6) | (19) | (2164) | View Plans | ||
| TEC | (0) | (1) | (2) | View Plans | ||
| Sparklight | (0) | (12) | (73) | View Plans | ||
| Verizon | (0) | (5) | (723) | View Plans | ||
| Viasat | (0) |  (1) |  (11) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (284) | View Plans | ||
| Buckeye | (0) | (0) | (25) | View Plans | ||
| Windstream | (0) | (0) | (87) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| NETSPEEDMS | (0) | (0) | (0) | View Plans |
Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through C Spire. The company offers speeds up to 10,000 Mbps in Jackson. Therefore, the average customer can get up to 3,628 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with C Spire. This indicates C Spire reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Jackson?
Mississippi customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T received a local rating of 4.20 out of 5, which is about average for the average across all internet providers in the country. C Spire is rated in second place for affordability by the company’s Jackson customers with an average price rating of 3.50 out of 5.
The chart and graph below show how customers in Jackson, Mississippi, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson
| ISP / Tech Type | Jackson Affordability | Mississippi Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (5) | (16) | (924) | View Plans | ||
| C Spire | (10) | (20) | (24) | View Plans | ||
| XFINITY | (6) | (19) | (2164) | View Plans | ||
| Verizon | (0) | (5) | (723) | View Plans | ||
| TEC | (0) | (1) | (2) | View Plans | ||
| Sparklight | (0) | (12) | (73) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (284) | View Plans | ||
| Windstream | (0) | (0) | (87) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Buckeye | (0) | (0) | (25) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| NETSPEEDMS | (0) | (0) | (0) | View Plans |
Jackson Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jackson below, including the metrics used and how Jackson compares to the rest of Mississippi and nation.
| Metric
(hover for details)
|
Jackson | Mississippi | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Jackson that have a Fiber internet connection available to their home. | 62.36% | 73.84% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 4,419 Mbps | 3,591 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Jackson. | 7.2 | 6.5 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 8% | 6% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 92% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 82% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 67% | 59% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 69% | 60% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Jackson ISP Report Card & Digital Connectivity Index
The ISP Report Card in Jackson is B+, which is comparable to other cities. The local demand for broadband internet connectivity in Jackson is high with a score of 53 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jackson have done a average job meeting the needs of its residents.
The Jackson ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of Jackson households have an internet connection despite having 97.82% availability. 67% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 67% of households have a broadband connection such as fiber, cable or DSL available to their home, 69% subscribe to it. A moderate amount of Jackson residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Jackson?
- ISP Report Card: A-
- Digital Connectivity Index: 70 / 100
- ISP Report Card: B
- Digital Connectivity Index: 52 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 67 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 62 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 68 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 66 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 41 / 100
- ISP Report Card: A
- Digital Connectivity Index: 75 / 100
- ISP Report Card: A
- Digital Connectivity Index: 84 / 100
How Much Speed does a Jackson Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jackson is 2.6, which is smaller than the Mississippi average of 2.6 and smaller than the national average of 2.7. the Jackson area's average household income is $70,853 which is much higher than the Mississippi average of $62,254 and about average for the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
Jackson also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Mississippi average of 16%. Additionally, 8% of residents work from home, which is higher than the 6% of residents in Mississippi who work from home. This and other factors you can see above show us that the community of Jackson has an average need for internet connectivity and speeds.
Compared to the rest of the country, Jackson households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 75% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Jackson?
EarthLink Fiber in Jackson, MS
Availability:
47.2%
Customer Rating:
(5)
Avg. Download Speed
4,504 Mbps
EarthLink offers Fiber service to 47.2% of Jackson homes. Across the city, EarthLink Fiber has speeds up to 4,504 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Jackson from EarthLink in terms of customer satisfaction.
AT&T Fiber in Jackson, MS
Availability:
47.2%
Customer Rating:
(544)
Avg. Download Speed
4,504 Mbps
AT&T offers Fiber service to 47.2% of Jackson homes. Across the city, AT&T Fiber has speeds up to 4,504 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Jackson from AT&T in terms of customer satisfaction.
C Spire Fiber in Jackson, MS
Availability:
36.8%
Customer Rating:
(23)
Avg. Download Speed
7,805 Mbps
C Spire offers Fiber service to 36.8% of Jackson homes. Across the city, C Spire Fiber has speeds up to 7,805 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for C Spire Fiber. C Spire Fiber is rated about the same as other types of internet service available in Jackson from C Spire in terms of customer satisfaction.
TEC Fiber in Jackson, MS
Availability:
2.8%
Customer Rating:
(3)
Avg. Download Speed
1,000 Mbps
TEC offers Fiber service to 2.8% of Jackson homes. Across the city, TEC Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
XFINITY Fiber in Jackson, MS
Availability:
1.7%
Customer Rating:
(302)
Avg. Download Speed
1,177 Mbps
XFINITY from Comcast offers Fiber service to 1.7% of Jackson homes. Across the city, XFINITY Fiber has speeds up to 1,177 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 636 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Jackson from XFINITY in terms of customer satisfaction.
Which Cable Internet Providers are Available in Jackson?
XFINITY Cable in Jackson, MS
Availability:
72.1%
Customer Rating:
(1,910)
Avg. Download Speed
1,611 Mbps
XFINITY from Comcast offers Cable service to 72.1% of Jackson homes. Across the city, XFINITY Cable has speeds up to 1,611 Mbps, with speeds from 500 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 146 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in Jackson from XFINITY in terms of customer satisfaction.
Sparklight Cable in Jackson, MS
Availability:
3.9%
Customer Rating:
(50)
Avg. Download Speed
1,000 Mbps
Sparklight offers Cable service to 3.9% of Jackson homes. Across the city, Sparklight Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Buckeye Cable in Jackson, MS
Availability:
1.8%
Customer Rating:
(14)
Avg. Download Speed
1,000 Mbps
Buckeye Broadband offers Cable service to 1.8% of Jackson homes. Across the city, Buckeye Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Jackson?
EarthLink DSL in Jackson, MS
Availability:
81.1%
Customer Rating:
(4)
Avg. Download Speed
59 Mbps
EarthLink offers DSL service to 81.1% of Jackson homes. Across the city, EarthLink DSL has speeds up to 59 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Jackson from EarthLink in terms of customer satisfaction.
AT&T DSL in Jackson, MS
Availability:
81.1%
Customer Rating:
(304)
Avg. Download Speed
59 Mbps
AT&T offers DSL service to 81.1% of Jackson homes. Across the city, AT&T DSL has speeds up to 59 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Jackson from AT&T in terms of customer satisfaction.
Windstream DSL in Jackson, MS
Availability:
3.0%
Customer Rating:
(50)
Avg. Download Speed
143 Mbps
Windstream offers DSL service to 3.0% of Jackson homes. Across the city, Windstream DSL is the only type of service available from the company, with speeds up to 143 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 83, with an average of 38 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in Jackson?
T-Mobile Home Internet Fixed Wireless in Jackson, MS
Availability:
87.5%
Customer Rating:
(0)
Avg. Download Speed
58 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 87.5% of Jackson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 58 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the city.
EarthLink Fixed Wireless in Jackson, MS
Availability:
61.0%
Customer Rating:
(0)
Avg. Download Speed
39 Mbps
EarthLink offers Fixed Wireless service to 61.0% of Jackson homes. Across the city, EarthLink Fixed Wireless has speeds up to 39 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.3 Mbps throughout the city.
AT&T Fixed Wireless in Jackson, MS
Availability:
61.0%
Customer Rating:
(0)
Avg. Download Speed
39 Mbps
AT&T offers Fixed Wireless service to 61.0% of Jackson homes. Across the city, AT&T Fixed Wireless has speeds up to 39 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.3 Mbps throughout the city.
C Spire Fixed Wireless in Jackson, MS
Availability:
59.5%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
C Spire offers Fixed Wireless service to 59.5% of Jackson homes. Across the city, C Spire Fixed Wireless has speeds up to 100 Mbps
Verizon Fixed Wireless in Jackson, MS
Availability:
26.5%
Customer Rating:
(0)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 26.5% of Jackson homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
NETSPEEDMS Fixed Wireless in Jackson, MS
Availability:
25.5%
Customer Rating:
(0)
Avg. Download Speed
390 Mbps
NETSPEEDMS offers Fixed Wireless service to 25.5% of Jackson homes. Across the city, NETSPEEDMS Fixed Wireless is the only type of service available from the company, with speeds up to 390 Mbps, with speeds from 10 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 200, with an average of 97 Mbps throughout the city.
Which ISP Should You Choose in Jackson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson is AT&T.
- The fastest internet provider should be C Spire. Considering speed for the money and reliability in speeds, C Spire may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson is AT&T.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Jackson, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Jackson compare to other cities with a similar population?
To see how Jackson stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jackson's B+ ISP Report Card and 53 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 59 / 100
- ISP Report Card: B
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B
- Digital Connectivity Index: 63 / 100
- ISP Report Card: C
- Digital Connectivity Index: 55 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 62 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Mississippi
Customer Reviews
Terri C
XFINITY Cable
February 26, 2025 I currently use my internet provider to provide home internet service, a land line phone and my mobile phone. I am investigating the possibility of changing my mobile service only because I frequently miss calls. My callers are saying that the phone doesn't ring at all and sends them automatically to my voice mail. My landline service is bundled with the home internet, so it seems to be a good value. Overall I am satisfied with my internet services.
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Annie W.
C Spire Fiber
August 13, 2024 I think that for the price, I've gotten a good deal but there are times where I believe I'm paying more than I should. I live in an area where fiber internet is still new and we only got it because everyone in the complex agreed to get it. I like C Spire more than my previous provider Comcast and I do admit I deal with fewer outages since switching. One downside is that they charge a "service fee" for people who don't sign up for autopay which I think is ridiculous. I'm currently between jobs so I wouldn't know if there would be money in my account if I signed up for autopay. But compared to Comcast, it's still an improvement.
More
A Jackson, MS Customer
C Spire Fiber
May 04, 2024 More
A Jackson, MS Customer
XFINITY Cable
June 25, 2023 I'd say for the 2-3 years we've had it, It had definitely had its ups and downs. There were times were the wifi would randomly cut off for a couple of hours or the whole night. Despite that they were still quick to fix the issue. My wifi has fast download and upload speeds despite the many devices on the wifi and they even recently gave us a free speed increase. Overall, I'd say I recommend this service for the quick speeds and despite the issues that may came up its often few and quickly resolved.
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A Jackson, MS Customer
XFINITY Cable
January 12, 2023 Comcast service in the area is as fast as AT&T service but cheaper. If I have any issue with the service tech support was always able to fix the issues. Appointment times for service have always been timely and was always given a phone call if running late. Promotional prices are an added bonus to renewing the service.
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