Best Internet Providers in Jackson, MS
All 11 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jackson, MS
Jackson has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson.
Ranks compare Jackson with the 45 US major cities (500,000 to 999,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Jackson, MS at a Glance
Jackson Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Fiber
Cable
C Spire
Connection
Customer Rating
Fiber
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson, MS?
C Spire is the best internet provider in Jackson based on Mississippi customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, C Spire had the best reviews at the local, state, and national levels versus all available providers in Jackson, making it a solid recommendation among providers with reviews. C Spire is an option for 92.08% of the city.
Which Providers are Available at my Home in Jackson?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Coverage map for each provider in Jackson
- C Spire - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- Verizon - fixed wireless coverage map
- XFINITY - fiber coverage map
- NETSPEEDMS - fixed wireless coverage map
- C Spire - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Sparklight - cable coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- TEC - fiber coverage map
- Buckeye - cable coverage map
- Windstream - dsl coverage map
How Jackson Compares to Places Its Size
Jackson's report card score is tied 19th of 45 and its connectivity index is 45th of 45.
| Measure | Jackson | Rank among US major cities (500,000 to 999,999 people) | Hinds County | Mississippi | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 65.9% | 35th of 45 | 64.8% | 76.8% | 71.5% | Bridgeport, CT (97.3%) |
| Average top speed | 4,619 Mbps | 15th of 45 | 4,569 Mbps | 3,896 Mbps | 3,486 Mbps | Chattanooga, TN (17,261 Mbps) |
| Providers at a typical address | 8 | Tied 11th of 45 | 8.2 | 7.4 | 7.1 | Albuquerque, NM (9.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | Tied 15th of 45 | 2.4 | 2.6 | 2.7 | Provo, UT (3.5) |
| Workers who work from home | 8% | Tied 43rd of 45 | 10% | 7% | 15% | Chapel Hill, NC (23%) |
| Homes with a computer, tablet or phone | 94% | Tied 41st of 45 | 94% | 93% | 96% | Provo, UT (99%) |
| Homes with internet | 89% | Tied 41st of 45 | 90% | 85% | 91% | Colorado Springs, CO and Ogden, UT (95%) |
| Homes on fiber, cable or DSL | 69% | Tied 44th of 45 | 71% | 62% | 76% | Provo, UT (84%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 73% | 44th of 45 | 71% | 68% | 81% | Provo, UT (94%) |
| Median household income | $72,538 | 42nd of 45 | $60,337 | $64,272 | $93,246 | Bridgeport, CT ($136,343) |
| Residents in school (6th grade to college) | 17% | Tied 12th of 45 | 19% | 16% | 16% | Provo, UT (26%) |
Fiber reaches 65.9% of homes in Jackson, against 64.8% across Hinds County and 76.8% across Mississippi. Households in Jackson are smaller than the US average (2.6 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $72,538 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jackson
Which Fiber Internet Providers are Available in Jackson?
EarthLink Fiber in Jackson, MS
EarthLink offers Fiber service to 49.5% of Jackson homes. Across the city, EarthLink Fiber has speeds up to 4,580 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Jackson from EarthLink in terms of customer satisfaction.
AT&T Fiber in Jackson, MS
AT&T offers Fiber service to 49.5% of Jackson homes. Across the city, AT&T Fiber has speeds up to 4,580 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Jackson from AT&T in terms of customer satisfaction.
C Spire Fiber in Jackson, MS
C Spire offers Fiber service to 39.1% of Jackson homes. Across the city, C Spire Fiber has speeds up to 7,808 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for C Spire Fiber. C Spire Fiber is rated lower than other types of internet service available in Jackson from C Spire in terms of customer satisfaction.
XFINITY Fiber in Jackson, MS
XFINITY from Comcast offers Fiber service to 4.7% of Jackson homes. Across the city, XFINITY Fiber has speeds up to 1,741 Mbps, with speeds from 500 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 680 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Jackson from XFINITY in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Jackson?
T-Mobile Home Internet Fixed Wireless in Jackson, MS
T-Mobile Home Internet offers Fixed Wireless service to 87.7% of Jackson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 63 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
EarthLink Fixed Wireless in Jackson, MS
EarthLink offers Fixed Wireless service to 72.9% of Jackson homes. Across the city, EarthLink Fixed Wireless has speeds up to 41 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.6 Mbps throughout the city.
AT&T Fixed Wireless in Jackson, MS
AT&T offers Fixed Wireless service to 72.9% of Jackson homes. Across the city, AT&T Fixed Wireless has speeds up to 41 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.6 Mbps throughout the city.
C Spire Fixed Wireless in Jackson, MS
C Spire offers Fixed Wireless service to 71.4% of Jackson homes. Across the city, C Spire Fixed Wireless has speeds up to 100 Mbps
Verizon Fixed Wireless in Jackson, MS
Verizon offers Fixed Wireless service to 64.1% of Jackson homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 197 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the city.
NETSPEEDMS Fixed Wireless in Jackson, MS
NETSPEEDMS offers Fixed Wireless service to 23.4% of Jackson homes. Across the city, NETSPEEDMS Fixed Wireless is the only type of service available from the company, with speeds up to 332 Mbps, with speeds from 30 Mpbs up to 499 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 285, with an average of 190 Mbps throughout the city.
Which Cable Internet Providers are Available in Jackson?
XFINITY Cable in Jackson, MS
XFINITY from Comcast offers Cable service to 72.1% of Jackson homes. Across the city, XFINITY Cable has speeds up to 1,623 Mbps, with speeds from 500 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 149 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Jackson from XFINITY in terms of customer satisfaction.
Sparklight Cable in Jackson, MS
Sparklight offers Cable service to 3.9% of Jackson homes. Across the city, Sparklight Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Jackson?
EarthLink DSL in Jackson, MS
EarthLink offers DSL service to 82.3% of Jackson homes. Across the city, EarthLink DSL has speeds up to 58 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Jackson from EarthLink in terms of customer satisfaction.
AT&T DSL in Jackson, MS
AT&T offers DSL service to 82.3% of Jackson homes. Across the city, AT&T DSL has speeds up to 58 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Jackson from AT&T in terms of customer satisfaction.
Windstream DSL in Jackson, MS
Windstream offers DSL service to 2.9% of Jackson homes. Across the city, Windstream DSL is the only type of service available from the company, with speeds up to 146 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the city.
Internet in Jackson by Neighborhood and ZIP Code
Fiber reaches from 28.1% of homes in West Central Jackson to 95.6% in Fondren North Renaissance; by ZIP code, from 6.3% in 39203 to 87.4% in 39211. Each row links to that place’s page.
Neighborhoods in Jackson
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Citizens Southwest | 15,647 | 76.8% | 4,448 Mbps | 8.7 | B+ | 60/100 |
| Greater Belhaven | 5,645 | 77.8% | 6,645 Mbps | 7.8 | B+ | 56/100 |
| West Central Jackson | 5,018 | 28.1% | 2,762 Mbps | 6.1 | C+ | 36/100 |
| Northbrook | 4,104 | 64.5% | 3,946 Mbps | 7.5 | B | 52/100 |
| Fondren North Renaissance | 3,288 | 95.6% | 7,205 Mbps | 9.7 | A | 57/100 |
| Queens-Magnolia Terrace | 3,202 | 74.1% | 4,139 Mbps | 8.8 | B+ | 62/100 |
ZIP codes in Jackson
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 39212 | 28,713 | 68.5% | 4,048 Mbps | 8.1 | B+ | 64/100 |
| 39209 | 25,474 | 38.8% | 3,073 Mbps | 7.6 | B- | 43/100 |
| 39211 | 24,931 | 87.4% | 6,124 Mbps | 9.1 | A- | 74/100 |
| 39206 | 22,578 | 63.1% | 4,134 Mbps | 8.5 | B+ | 61/100 |
| 39213 | 19,337 | 42.5% | 3,410 Mbps | 7.8 | B | 30/100 |
| 39204 | 15,657 | 50.6% | 3,493 Mbps | 7.7 | B | 39/100 |
| 39202 | 7,915 | 68.2% | 5,538 Mbps | 8.1 | B+ | 44/100 |
| 39203 | 5,617 | 6.3% | 2,007 Mbps | 7.9 | B- | 25/100 |
| 39216 | 4,109 | 76.3% | 6,201 Mbps | 9.5 | A- | 52/100 |
| 39201 | 520 | 76.2% | 4,806 Mbps | 8.7 | B+ | 61/100 |
| 39174 | 33 | 39.4% | 2,000 Mbps | 7.8 | B- | 21/100 |
How Jackson Compares to Nearby Places
The 10 places nearest to Jackson that have their own pages are all within 13 miles. Among them, Madison has the most homes with fiber (98.9%) and Richland the fewest (72.7%); Jackson has 65.9%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jackson metro area (this page) | 619,968 | 65.9% | 4,619 Mbps | 8 | B+ | 52/100 |
| Brandon | 71,526 | 91.5% | 6,959 Mbps | 9.8 | A- | 72/100 |
| Madison | 48,206 | 98.9% | 7,904 Mbps | 9.8 | A | 85/100 |
| Pearl | 34,309 | 77.7% | 5,693 Mbps | 9.3 | B+ | 61/100 |
| Clinton | 28,105 | 88.0% | 7,149 Mbps | 9.2 | A- | 70/100 |
| Ridgeland | 27,108 | 82.6% | 6,632 Mbps | 9.6 | A- | 72/100 |
| Byram | 15,183 | 80.4% | 3,980 Mbps | 8.6 | B+ | 64/100 |
| Flowood | 10,515 | 88.6% | 6,217 Mbps | 9.7 | A- | 66/100 |
| Richland | 7,166 | 72.7% | 4,813 Mbps | 9.1 | B+ | 66/100 |
| Whitfield | 386 | 88.6% | 3,101 Mbps | 9.8 | A- | 28/100 |
| Forest Hill | 188 | 47.9% | 3,228 Mbps | 8.4 | B | 60/100 |
Who is the Fastest Internet Provider in Jackson?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by XFINITY from Comcast. On the other hand, based on data provided by the internet providers to the FCC, C Spire should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson
| Buckeye Broadband | 10,000 |
|---|---|
| C Spire | 8,000 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Windstream | 2,000 |
| Sparklight | 1,000 |
| TEC | 1,000 |
| NETSPEEDMS | 499 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jackson. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jackson Internet Providers
Based on 84 reviews from Mississippi internet customers, C Spire is the best internet service provider for Jackson residents. C Spire was rated at an average of 4.23 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Mississippi, with 3.84 out of 5 stars and 92.0% coverage in Jackson.
At a national level, based on 4841 national reviews for any of the providers listed above, C Spire is rated higher than any other provider, with a rating of 4.23 out of 5.
Local, State, and National Ratings for all Jackson Internet Providers
The table below shows average customer ratings from customers in Jackson, Mississippi, and customers throughout the country.
| ISP / Tech Type | Jackson Overall | Mississippi Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| C Spire | (3) | (22) | (26) | View Plans | ||
| XFINITY | (3) | (20) | (2374) | View Plans | ||
| AT&T | (0) | (19) | (1051) | View Plans | ||
| Sparklight | (0) | (13) | (82) | View Plans | ||
| TEC | (0) | (4) | (9) | View Plans | ||
| Verizon | (0) | (6) | (815) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (341) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Windstream | (0) | (0) | (99) | View Plans | ||
| Buckeye | (0) | (0) | (29) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| NETSPEEDMS | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Jackson
Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through C Spire. The company offers speeds up to 8,000 Mbps in Jackson. Therefore, the average customer can get up to 3,376 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jackson Speed | Mississippi Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| C Spire | (3) | (22) | (26) | View Plans | ||
| XFINITY | (3) | (20) | (2374) | View Plans | ||
| AT&T | (0) | (19) | (1051) | View Plans | ||
| Sparklight | (0) | (13) | (82) | View Plans | ||
| TEC | (0) | (4) | (9) | View Plans | ||
| Verizon | (0) | (6) | (815) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (341) | View Plans | ||
| Buckeye | (0) | (0) | (29) | View Plans | ||
| Windstream | (0) | (0) | (99) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| NETSPEEDMS | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Jackson?
Of the providers in Jackson, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Jackson where enough of them have reviewed a provider, otherwise across Mississippi or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.47 out of 5 for price, which is lower than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.50 out of 5.
The table below shows how customers in Jackson, Mississippi, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson
| ISP / Tech Type | Jackson Affordability | Mississippi Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (19) | (1051) | View Plans | ||
| Sparklight | (0) | (13) | (82) | View Plans | ||
| TEC | (0) | (4) | (9) | View Plans | ||
| Verizon | (0) | (6) | (815) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| C Spire | (3) | (22) | (26) | View Plans | ||
| XFINITY | (3) | (20) | (2374) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (341) | View Plans | ||
| Windstream | (0) | (0) | (99) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Buckeye | (0) | (0) | (29) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| NETSPEEDMS | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Mississippi
Customer Reviews
Erin M.
C Spire Fiber
January 24, 2026 I've had my fiber internet from CSpire for a little over two years now. They haven't surprised me with any hidden fees or unexpected charges, and my monthly payment has not been increased. The cost is under $50 a month, and that includes router rental - which was much easier than trying to get my own set up. I can't speak to the speed or satisfaction with customer service, because I have not once had an issue with my internet since I got it. The only minor issue I've ever had is a bit of lagging when my friends and I play video games at the same time, but I only pay for the basic package, so that's to be expected. Overall, for the price and service, I'd recommend it to anyone.
Terri C
XFINITY Cable
February 26, 2025 I currently use my internet provider to provide home internet service, a land line phone and my mobile phone. I am investigating the possibility of changing my mobile service only because I frequently miss calls. My callers are saying that the phone doesn't ring at all and sends them automatically to my voice mail. My landline service is bundled with the home internet, so it seems to be a good value. Overall I am satisfied with my internet services.
Annie W.
C Spire Fiber
August 13, 2024 I think that for the price, I've gotten a good deal but there are times where I believe I'm paying more than I should. I live in an area where fiber internet is still new and we only got it because everyone in the complex agreed to get it. I like C Spire more than my previous provider Comcast and I do admit I deal with fewer outages since switching. One downside is that they charge a "service fee" for people who don't sign up for autopay which I think is ridiculous. I'm currently between jobs so I wouldn't know if there would be money in my account if I signed up for autopay. But compared to Comcast, it's still an improvement.
A Jackson, MS Customer
C Spire Fiber
May 04, 2024 A Jackson, MS Customer
XFINITY Cable
June 25, 2023 I'd say for the 2-3 years we've had it, It had definitely had its ups and downs. There were times were the wifi would randomly cut off for a couple of hours or the whole night. Despite that they were still quick to fix the issue. My wifi has fast download and upload speeds despite the many devices on the wifi and they even recently gave us a free speed increase. Overall, I'd say I recommend this service for the quick speeds and despite the issues that may came up its often few and quickly resolved.
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Which ISP Should You Choose in Jackson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson is C Spire.
- The fastest internet provider should be C Spire. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson is AT&T.
- Viasat, HughesNet, and C Spire has the broadest coverage in Jackson, available to 92.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
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