Best Internet Providers in Jones County, NC
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jones County, NC
Jones County has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jones County.
Ranks compare Jones County with the 100 North Carolina counties.
The Best Internet in Jones County, NC at a Glance
Jones County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Brightspeed
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jones County ratings may vary and are shown below.
Who is the Best Internet Provider in Jones County, NC?
AT&T is the highest-rated internet provider in Jones County based on 328 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Jones County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jones County
- Spectrum - fiber coverage map
- Brightspeed - fiber coverage map
- Spectrum - cable coverage map
- Metronet - fiber coverage map
- Eastern Carolina Broadband - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Optimum - cable coverage map
- Brightspeed - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Brightspeed - fixed wireless coverage map
How Jones County Compares to the Rest of North Carolina
Jones County's report card score is tied 67th of 100 and its connectivity index is tied 91st of 100.
| Measure | Jones County | Rank among North Carolina counties | North Carolina | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 89.0% | 23rd of 100 | 78.0% | 71.5% | Davie County (99.8%) |
| Average top speed | 1,270 Mbps | 78th of 100 | 3,577 Mbps | 3,486 Mbps | Greene County (8,030 Mbps) |
| Providers at a typical address | 5.1 | Tied 84th of 100 | 7.3 | 7.1 | Buncombe County (9.2) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.2 | Tied 85th of 100 | 2.5 | 2.7 | Union County (3.0) |
| Workers who work from home | 4% | Tied 98th of 100 | 16% | 15% | Mecklenburg County and Wake County (29%) |
| Homes with a computer, tablet or phone | 89% | Tied 85th of 100 | 95% | 96% | Carteret County and Dare County and 3 more (98%) |
| Homes with internet | 81% | Tied 87th of 100 | 91% | 91% | Wake County (96%) |
| Homes on fiber, cable or DSL | 63% | Tied 73rd of 100 | 77% | 76% | Wake County (86%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 68% | Tied 70th of 100 | 80% | 81% | Orange County and Wake County (90%) |
| Median household income | $59,313 | 67th of 100 | $83,207 | $93,246 | Union County ($119,553) |
| Residents in school (6th grade to college) | 12% | Tied 65th of 100 | 16% | 16% | Watauga County (36%) |
Fiber reaches 89.0% of homes in Jones County, against 78.0% across North Carolina. Households in Jones County are smaller than the US average (2.2 people against 2.7); 4% of workers work from home (US 15%); and the median household income is $59,313 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Jones County Compares to Its Neighbors
Jones County has 5 neighbors. Among them, Lenoir County has the most homes with fiber (89.7%) and Onslow County the fewest (57.8%); Jones County has 89.0%.
Map of Jones County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Jones County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jones County (this page) | 9,172 | 89.0% | 1,270 Mbps | 5.1 | C+ | 26/100 |
| Onslow County | 204,576 | 57.8% | 2,932 Mbps | 6.5 | B- | 79/100 |
| Craven County | 100,720 | 80.3% | 3,827 Mbps | 6.6 | B | 51/100 |
| Carteret County | 67,686 | 64.1% | 1,585 Mbps | 6 | C+ | 66/100 |
| Lenoir County | 55,122 | 89.7% | 5,643 Mbps | 6.1 | B+ | 25/100 |
| Duplin County | 48,715 | 74.7% | 1,357 Mbps | 5.8 | C+ | 33/100 |
Internet in Jones County by City and ZIP Code
Each row links to that place’s page.
Cities and towns in Jones County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Trenton | 2,747 | 99.7% | 1,181 Mbps | 4.6 | B- | 27/100 |
| Pollocksville | 2,183 | 68.2% | 1,424 Mbps | 5.8 | C+ | 35/100 |
| Wise Forks | 503 | 89.9% | 994 Mbps | 6.4 | B- | 26/100 |
| Comfort | 317 | 96.5% | 979 Mbps | 3 | C | 29/100 |
| Pollocks | 316 | 100.0% | 1,000 Mbps | 5.3 | B- | 24/100 |
| Hargetts Crossroads | 262 | 100.0% | 1,000 Mbps | 6 | B | 27/100 |
| Taylors Corner | 163 | 100.0% | 1,000 Mbps | 5.7 | B | 25/100 |
| Sassers Mill | 113 | 93.8% | 1,000 Mbps | 4 | C | 26/100 |
| Shady Grove | 93 | 100.0% | 1,000 Mbps | 4.6 | B- | 21/100 |
ZIP codes in Jones County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 28585 (Trenton) | 3,710 | 99.5% | 1,132 Mbps | 4.6 | B- | 27/100 |
| 28573 (Pollocksville) | 2,141 | 66.8% | 1,433 Mbps | 5.8 | C+ | 35/100 |
Who is the Fastest Internet Provider in Jones County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jones County
| Metronet | 5,120 |
|---|---|
| Brightspeed | 2,000 |
| Spectrum | 1,000 |
| Optimum | 940 |
| Verizon | 300 |
| Eastern Carolina Broadband | 125 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jones County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jones County Internet Providers
Based on 328 reviews from North Carolina internet customers, AT&T is the best internet service provider for Jones County residents. AT&T was rated at an average of 3.73 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in North Carolina, with 4.00 out of 5 stars and 57.8% coverage in Jones County.
At a national level, based on 4604 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Jones County Internet Providers
The table below shows average customer ratings from customers in Jones County, North Carolina, and customers throughout the country.
| ISP / Tech Type | Jones County Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (59) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Metronet | (0) | (3) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| Optimum | (0) |  (12) | (279) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Eastern Carolina Broadband | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Jones County
Based on data reported by Jones County ISPs to the FCC, the fastest speeds in the county are available through Spectrum. The company offers speeds up to 1,000 Mbps in Jones County. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jones County Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Optimum | (0) | (12) | (279) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Metronet | (0) | (3) | (76) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Eastern Carolina Broadband | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Jones County?
Of the providers in Jones County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Jones County where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.23 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.46 out of 5.
The table below shows how customers in Jones County, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Jones County
| ISP / Tech Type | Jones County Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Metronet | (0) | (3) | (76) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| Optimum | (0) | (12) | (279) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Eastern Carolina Broadband | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Jones County
Which Fiber Internet Providers are Available in Jones County?
Spectrum Fiber in Jones County, NC
Availability:
78.4%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 78.4% of Jones County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Brightspeed Fiber in Jones County, NC
Availability:
20.8%
Customer Rating:
(31)
Avg. Download Speed
1,888 Mbps
Brightspeed offers Fiber service to 20.8% of Jones County homes. Across the county, Brightspeed Fiber has speeds up to 1,888 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Jones County from Brightspeed in terms of customer satisfaction.
Metronet Fiber in Jones County, NC
Availability:
2.7%
Customer Rating:
(74)
Avg. Download Speed
5,120 Mbps
Metronet offers Fiber service to 2.7% of Jones County homes. Across the county, Metronet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jones County?
T-Mobile Home Internet Fixed Wireless in Jones County, NC
Availability:
61.3%
Customer Rating:
(342)
Avg. Download Speed
61 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 61.3% of Jones County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 61 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the county.
EarthLink Fixed Wireless in Jones County, NC
Availability:
57.8%
Customer Rating:
(4)
Avg. Download Speed
26 Mbps
EarthLink offers Fixed Wireless service to 57.8% of Jones County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.3 Mbps throughout the county.
AT&T Fixed Wireless in Jones County, NC
Availability:
57.8%
Customer Rating:
(205)
Avg. Download Speed
26 Mbps
AT&T offers Fixed Wireless service to 57.8% of Jones County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.3 Mbps throughout the county.
Eastern Carolina Broadband Fixed Wireless in Jones County, NC
Availability:
52.6%
Customer Rating:
(0)
Avg. Download Speed
125 Mbps
Eastern Carolina Broadband offers Fixed Wireless service to 52.6% of Jones County homes. Across the county, Eastern Carolina Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 125 Mbps
Verizon Fixed Wireless in Jones County, NC
Availability:
38.1%
Customer Rating:
(362)
Avg. Download Speed
152 Mbps
Verizon offers Fixed Wireless service to 38.1% of Jones County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 152 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 12 Mbps throughout the county.
Brightspeed Fixed Wireless in Jones County, NC
Availability:
5.2%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Brightspeed offers Fixed Wireless service to 5.2% of Jones County homes. Across the county, Brightspeed Fixed Wireless has speeds up to 10 Mbps
Which Cable Internet Providers are Available in Jones County?
Spectrum Cable in Jones County, NC
Availability:
34.4%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 34.4% of Jones County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Optimum Cable in Jones County, NC
Availability:
4.8%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 4.8% of Jones County homes. Across the county, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Which DSL Internet Providers are Available in Jones County?
Brightspeed DSL in Jones County, NC
Availability:
94.6%
Customer Rating:
(43)
Avg. Download Speed
40 Mbps
Brightspeed offers DSL service to 94.6% of Jones County homes. Across the county, Brightspeed DSL has speeds up to 40 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.1 Mbps throughout the county. Brightspeed DSL is rated higher than other types of internet service available in Jones County from Brightspeed in terms of customer satisfaction.
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
ISPReports User
Spectrum Cable
November 05, 2026 Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.
ISPReports User
Ripple Fiber
November 01, 2026 Constant outages with customer service associates that barely know anything about the product
M.L.
AT&T Fiber
October 26, 2026 Price keeps going up, for the same service. Terrible internet service: 6 outages in the past month (Sept-Oct 2026) Very unreliable. If you have a problem: Customer Service is an AI bot.
ISPReports User
Spectrum
October 26, 2026 Declining since an optic company came into our housing area in zip 28110. We are displeased and considering alternatives.
ISPReports User
Brightspeed
October 23, 2026 You can not pay me enough to recommend Brightspeed. I can not believe that there are any legitimate reviews over a 2.
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Which ISP Should You Choose in Jones County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jones County is AT&T.
- The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jones County is T-Mobile Home Internet.
- Viasat, HughesNet, and Brightspeed has the broadest coverage in Jones County, available to 99.3% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.