Best Internet Providers in Craven County, NC
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Craven County, NC
Craven County has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Craven County.
Ranks compare Craven County with the 100 North Carolina counties.
The Best Internet in Craven County, NC at a Glance
Craven County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Brightspeed
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Optimum
Connection
Customer Rating
Cable
Metronet
Connection
Customer Rating
Fiber
Spectrum
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Craven County ratings may vary and are shown below.
Who is the Best Internet Provider in Craven County, NC?
Spectrum is the highest-rated internet provider in Craven County based on 328 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-411-1381
Which Providers are Available at my Home in Craven County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Craven County
- Metronet - fiber coverage map
- Brightspeed - fiber coverage map
- Optimum - cable coverage map
- Spectrum - cable coverage map
- Spectrum - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Brightspeed - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- HarvestBeam - fixed wireless coverage map
- Brightspeed - fixed wireless coverage map
How Craven County Compares to the Rest of North Carolina
Craven County's report card score is tied 26th of 100 and its connectivity index is tied 43rd of 100.
| Measure | Craven County | Rank among North Carolina counties | North Carolina | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 80.3% | 43rd of 100 | 78.0% | 71.5% | Davie County (99.8%) |
| Average top speed | 3,827 Mbps | 18th of 100 | 3,577 Mbps | 3,486 Mbps | Greene County (8,030 Mbps) |
| Providers at a typical address | 6.6 | Tied 36th of 100 | 7.3 | 7.1 | Buncombe County (9.2) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.3 | Tied 66th of 100 | 2.5 | 2.7 | Union County (3.0) |
| Workers who work from home | 8% | Tied 63rd of 100 | 16% | 15% | Mecklenburg County and Wake County (29%) |
| Homes with a computer, tablet or phone | 94% | Tied 32nd of 100 | 95% | 96% | Carteret County and Dare County and 3 more (98%) |
| Homes with internet | 87% | Tied 46th of 100 | 91% | 91% | Wake County (96%) |
| Homes on fiber, cable or DSL | 74% | Tied 32nd of 100 | 77% | 76% | Wake County (86%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 76% | Tied 33rd of 100 | 80% | 81% | Orange County and Wake County (90%) |
| Median household income | $68,507 | 41st of 100 | $83,207 | $93,246 | Union County ($119,553) |
| Residents in school (6th grade to college) | 14% | Tied 28th of 100 | 16% | 16% | Watauga County (36%) |
Fiber reaches 80.3% of homes in Craven County, against 78.0% across North Carolina. Households in Craven County are smaller than the US average (2.3 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $68,507 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Craven County Compares to Its Neighbors
Craven County has 6 neighbors. Among them, Lenoir County has the most homes with fiber (89.7%) and Pamlico County the fewest (31.6%); Craven County has 80.3%.
Map of Craven County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Craven County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Craven County (this page) | 100,720 | 80.3% | 3,827 Mbps | 6.6 | B | 51/100 |
| Pitt County | 170,243 | 87.0% | 4,007 Mbps | 7.1 | B+ | 52/100 |
| Carteret County | 67,686 | 64.1% | 1,585 Mbps | 6 | C+ | 66/100 |
| Lenoir County | 55,122 | 89.7% | 5,643 Mbps | 6.1 | B+ | 25/100 |
| Beaufort County | 44,652 | 79.7% | 1,448 Mbps | 5.1 | C+ | 47/100 |
| Pamlico County | 12,276 | 31.6% | 968 Mbps | 4.6 | D+ | 44/100 |
| Jones County | 9,172 | 89.0% | 1,270 Mbps | 5.1 | C+ | 26/100 |
Internet in Craven County by City and ZIP Code
Fiber reaches from 0.0% of homes in Cherry Point to 100.0% in Trent Woods; by ZIP code, from 69.6% in 28560 (New Bern) to 99.8% in 28527 (Ernul). Each row links to that place’s page.
Cities and towns in Craven County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| New Bern | 52,479 | 79.7% | 3,993 Mbps | 6.7 | B | 53/100 |
| Havelock | 19,112 | 73.6% | 4,421 Mbps | 7 | B | 62/100 |
| Vanceboro | 6,268 | 77.0% | 1,513 Mbps | 5.1 | C+ | 24/100 |
| James City | 5,500 | 97.6% | 4,972 Mbps | 7.5 | A- | 64/100 |
| Trent Woods | 4,077 | 100.0% | 5,120 Mbps | 6.7 | A- | 67/100 |
| River Bend | 2,902 | 99.3% | 5,097 Mbps | 7.3 | A- | 56/100 |
| Cove City | 2,230 | 82.3% | 1,655 Mbps | 5.6 | B- | 22/100 |
| Harlowe | 1,592 | 58.9% | 1,587 Mbps | 6.3 | C+ | 46/100 |
| Ernul | 1,543 | 96.4% | 1,045 Mbps | 4.9 | B- | 42/100 |
| Dover | 1,263 | 82.0% | 1,187 Mbps | 5.1 | C+ | 13/100 |
| Minnesott Beach | 1,167 | 9.4% | 995 Mbps | 5.7 | C- | 66/100 |
| Cherry Point | 1,079 | 0.0% | 885 Mbps | 3.6 | D- | 75/100 |
| Thurman | 625 | 94.1% | 5,120 Mbps | 6.7 | B+ | 71/100 |
| Merrimon | 534 | 58.4% | 1,516 Mbps | 4.6 | C | 26/100 |
| Fort Barnwell | 520 | 100.0% | 1,929 Mbps | 5.2 | B | 11/100 |
| Bridgeton | 361 | 52.4% | 1,279 Mbps | 6.4 | C+ | 11/100 |
| Maplecypress | 347 | 100.0% | 1,000 Mbps | 5.3 | B- | 5/100 |
| Clayroot | 342 | 97.4% | 1,523 Mbps | 5.6 | B | 19/100 |
| Neuse Forest | 299 | 54.2% | 3,065 Mbps | 6.3 | B- | 62/100 |
| Forest | 293 | 0.0% | 940 Mbps | 6 | D+ | 30/100 |
| Cayton | 207 | 98.5% | 1,000 Mbps | 2.2 | C | 38/100 |
| Fairfield Harbour | 131 | 92.4% | 1,000 Mbps | 7 | B- | 79/100 |
| Rowes Corner | 72 | 100.0% | 1,000 Mbps | 7 | B+ | 30/100 |
ZIP codes in Craven County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 28562 (New Bern) | 39,232 | 91.5% | 4,568 Mbps | 6.9 | B+ | 57/100 |
| 28560 (New Bern) | 27,905 | 69.6% | 3,539 Mbps | 6.7 | B | 53/100 |
| 28532 (Havelock) | 20,709 | 71.6% | 4,073 Mbps | 6.9 | B | 60/100 |
| 28586 (Vanceboro) | 7,809 | 80.7% | 1,436 Mbps | 5.2 | C+ | 25/100 |
| 28523 (Cove City) | 2,426 | 81.7% | 1,605 Mbps | 5.6 | B- | 22/100 |
| 28526 (Dover) | 2,148 | 89.4% | 1,364 Mbps | 5.3 | B- | 13/100 |
| 28527 (Ernul) | 1,187 | 99.8% | 1,000 Mbps | 3.8 | C+ | 27/100 |
| 28519 (Bridgeton) | 362 | 50.8% | 1,280 Mbps | 6.5 | C+ | 10/100 |
Who is the Fastest Internet Provider in Craven County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Optimum. On the other hand, based on data provided by the internet providers to the FCC, Metronet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Craven County
| Metronet | 5,120 |
|---|---|
| Brightspeed | 2,000 |
| Spectrum | 1,000 |
| Optimum | 940 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HarvestBeam | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Craven County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Craven County Internet Providers
Based on 328 reviews from North Carolina internet customers, Spectrum is the best internet service provider for Craven County residents. Spectrum was rated at an average of 3.35 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in North Carolina, with 3.73 out of 5 stars and 77.0% coverage in Craven County.
At a national level, based on 4604 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Craven County Internet Providers
The table below shows average customer ratings from customers in Craven County, North Carolina, and customers throughout the country.
| ISP / Tech Type | Craven County Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (4) | (214) | (1949) | View Plans | ||
| Optimum | (3) | (12) | (279) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Metronet | (0) | (3) | (76) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| T-Mobile Home Internet | (1) | (13) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| HarvestBeam | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Craven County
Based on data reported by Craven County ISPs to the FCC, the fastest speeds in the county are available through Metronet. The company offers speeds up to 5,120 Mbps in Craven County. Therefore, the average customer can get up to 5,120 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Optimum. This indicates Optimum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Craven County Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Optimum |  (3) | (12) | (279) | View Plans | ||
| Spectrum | (4) | (214) | (1949) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Metronet | (0) | (3) | (76) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| T-Mobile Home Internet |  (1) | (13) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| HarvestBeam | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Craven County?
Of the providers in Craven County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Craven County where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.46 out of 5.
The table below shows how customers in Craven County, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Craven County
| ISP / Tech Type | Craven County Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (1) | (13) | (342) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Metronet | (0) | (3) | (76) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Spectrum | (4) | (214) | (1949) | View Plans | ||
| Optimum | (3) | (12) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| HarvestBeam | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Craven County
Which Fiber Internet Providers are Available in Craven County?
Metronet Fiber in Craven County, NC
Availability:
62.8%
Customer Rating:
(74)
Avg. Download Speed
5,120 Mbps
Metronet offers Fiber service to 62.8% of Craven County homes. Across the county, Metronet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Brightspeed Fiber in Craven County, NC
Availability:
61.8%
Customer Rating:
(31)
Avg. Download Speed
1,875 Mbps
Brightspeed offers Fiber service to 61.8% of Craven County homes. Across the county, Brightspeed Fiber has speeds up to 1,875 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Craven County from Brightspeed in terms of customer satisfaction.
Spectrum Fiber in Craven County, NC
Availability:
15.0%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 15.0% of Craven County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Craven County?
T-Mobile Home Internet Fixed Wireless in Craven County, NC
Availability:
87.9%
Customer Rating:
(342)
Avg. Download Speed
67 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 87.9% of Craven County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the county.
EarthLink Fixed Wireless in Craven County, NC
Availability:
77.0%
Customer Rating:
(4)
Avg. Download Speed
30 Mbps
EarthLink offers Fixed Wireless service to 77.0% of Craven County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the county.
AT&T Fixed Wireless in Craven County, NC
Availability:
77.0%
Customer Rating:
(205)
Avg. Download Speed
30 Mbps
AT&T offers Fixed Wireless service to 77.0% of Craven County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the county.
Verizon Fixed Wireless in Craven County, NC
Availability:
68.1%
Customer Rating:
(362)
Avg. Download Speed
186 Mbps
Verizon offers Fixed Wireless service to 68.1% of Craven County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 186 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the county.
Brightspeed Fixed Wireless in Craven County, NC
Availability:
3.8%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Brightspeed offers Fixed Wireless service to 3.8% of Craven County homes. Across the county, Brightspeed Fixed Wireless has speeds up to 10 Mbps
HarvestBeam Fixed Wireless in Craven County, NC
Availability:
1.2%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
HarvestBeam offers Fixed Wireless service to 1.2% of Craven County homes. Across the county, HarvestBeam Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which Cable Internet Providers are Available in Craven County?
Optimum Cable in Craven County, NC
Availability:
66.7%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 66.7% of Craven County homes. Across the county, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Spectrum Cable in Craven County, NC
Availability:
24.5%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 24.5% of Craven County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Craven County?
Brightspeed DSL in Craven County, NC
Availability:
77.8%
Customer Rating:
(43)
Avg. Download Speed
41 Mbps
Brightspeed offers DSL service to 77.8% of Craven County homes. Across the county, Brightspeed DSL has speeds up to 41 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.1 Mbps throughout the county. Brightspeed DSL is rated higher than other types of internet service available in Craven County from Brightspeed in terms of customer satisfaction.
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
A New Bern, NC Customer
Optimum Cable
November 25, 2025 A New Bern, NC Customer
T-Mobile Home Internet Fixed Wireless
June 20, 2023 A Havelock, NC Customer
Spectrum Cable
May 29, 2023 We have not had too many issues with outages and when we have they've been resolved quickly. We had a recurrent problem specific to our home that took a few tries to get right but they did end up fixing it.
A New Bern, NC Customer
Optimum Fiber
May 26, 2023 I think it is a shame that they up your fee until you call to complain and then they bring it back down.
Pricey but reliable
Spectrum Cable
May 07, 2023 Spectrum has very reliable internet service. However, once promo introductory period is over, they are way too expensive. Even with $30 Affordable Connectivity Program subsidy, I am paying $55/month just for internet.
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Which ISP Should You Choose in Craven County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Craven County is Spectrum.
- The fastest internet provider should be Metronet. Considering speed for the money and reliability in speeds, Optimum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Craven County is T-Mobile Home Internet.
- Viasat, HughesNet, and Brightspeed has the broadest coverage in Craven County, available to 93.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.