3 Best Internet Providers in Honolulu County, HI

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Honolulu County, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Honolulu County ratings may vary and are shown below.

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3. Honolulu County, HI Internet Service Providers
   

Who is the Best Internet Provider in Honolulu County, HI?

T-Mobile Home Internet is the best internet provider in Honolulu County based on Hawaii customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Honolulu County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 90.05% of the county.

The chart and table below show average customer ratings from customers in Honolulu County, Hawaii, and customers throughout the country.

Top Rated Internet Providers in Honolulu County

Local, State, and National Ratings for all Honolulu County Internet Providers

Based on 35 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for Honolulu County residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 3.92 out of 5 stars and 91.9% coverage in Honolulu County.

At a national level, based on 2068 national reviews for any of the providers listed above, Hawaiian Telcom is rated higher than any other provider, with a rating of 4.07 out of 5.

Who is the Fastest Internet Provider in Honolulu County?

Based on both FCC data and unbiased customer ratings in Honolulu County, the fastest internet in the county comes from Hawaiian Telcom.

Data Reported to FCC by ISPs: Average Maximum Available in Honolulu County

	ISP / Tech Type	Max Advertised Speed
	Hawaiian Telcom	2,850 Mbps
	Spectrum	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Honolulu County

Based on data reported by Honolulu County ISPs to the FCC, the fastest speeds in the county are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Honolulu County. Therefore, the average customer can get up to 2,609 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the county rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Honolulu County?

Hawaii customers rate Hawaiian Telcom as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Hawaiian Telcom received a local rating of 3.58 out of 5, which is much lower than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Honolulu County customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in Honolulu County, Hawaii, and the United States rated the affordability of their internet service.

Rated Affordability in Honolulu County

Honolulu County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Honolulu County below, including the metrics used and how Honolulu County compares to the rest of Hawaii and nation.

Honolulu County ISP Report Card: B-

	Metric (hover for details)	Honolulu County	Hawaii	USA
	Fiber Availability Percent The percentage of households in Honolulu County that have a Fiber internet connection available to their home.	84.90%	85.94%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,657 Mbps	2,641 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Honolulu County.	3.7	3.6	6.8

 

Honolulu County Digital Connectivity Index: 79 / 100

	Metric (hover for details)	Honolulu County	Hawaii	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	3.1	3.1	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	9%	9%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	96%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	92%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	80%	79%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	86%	83%	76%

Honolulu County ISP Report Card & Digital Connectivity Index

The ISP Report Card in Honolulu County is B-, which is much better than other counties. The local demand for broadband internet connectivity in Honolulu County is high with a score of 79 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Honolulu County have done a good job meeting the needs of its residents.

The Honolulu County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

92% of Honolulu County households have an internet connection despite having 93.32% availability. 80% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 80% of households have a broadband connection such as fiber, cable or DSL available to their home, 86% subscribe to it. A very large amount of Honolulu County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Honolulu County?

How Much Speed does a Honolulu County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Honolulu County is 3.1, which is larger than the Hawaii average of 3.1 and larger than the national average of 2.7. Honolulu County's average household income is $113,971 which is higher than the Hawaii average of $107,532 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Honolulu County also has 15% of its population enrolled in school between the 6th grade and college level, this is higher than the Hawaii average of 14%. Additionally, 9% of residents work from home, which is lower than the 9% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of Honolulu County has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Honolulu County households are more technology-engaged. 96% of households have some sort of computing device, 85% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Honolulu County?

Which Cable Internet Providers are Available in Honolulu County?

Which DSL Internet Providers are Available in Honolulu County?

Which Fixed Wireless and LTE Internet Providers are Available in Honolulu County?

Which ISP Should You Choose in Honolulu County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Honolulu County is T-Mobile Home Internet.
• The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Honolulu County is Hawaiian Telcom.
• Viasat, Spectrum, and HughesNet has the broadest coverage in Honolulu County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Honolulu County compare to other cities with a similar population?

To see how Honolulu County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Honolulu County's B- ISP Report Card and 79 / 100 Digital Connectivity Index.