16 Best Internet Providers in Kern County, CA
Find internet availability by address in Kern County, CA
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Kern County ISP Report Card | Business Internet in Kern County
| Kern County ISP Report Card | B | |
| Download Speed for Most Households | 2,343 Mbps | |
| Number of Internet Service Providers | 16 | |
| Real Kern County Customer Ratings | 17 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Kern County has 16 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Kern County.
Kern County overview
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Kern County has 16 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Kern County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Frontier
Connection
Customer Rating
Fiber
DSL
Above are the top 4 providers in Kern County, CA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Kern County ratings may vary and are shown below.
Who is the Best Internet Provider in Kern County, CA?
IWVISP is the highest-rated internet provider in Kern County based on 449 California customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Kern County, California, and customers throughout the country.
Top Rated Internet Providers in Kern County
Local, State, and National Ratings for all Kern County Internet Providers
| ISP / Tech Type | Kern County Overall | California Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| IWVISP | (1) | (1) | (1) | View Plans | ||
| Race Communications | (1) | (5) | (5) | View Plans | ||
| T-Mobile Home Internet | (1) | (26) | (322) | View Plans | ||
| AT&T | (4) | (115) | (1007) | View Plans | ||
| Mediacom | (1) | (1) | (91) | View Plans | ||
| Spectrum | (5) | (221) | (1881) | View Plans | ||
| unWired Broadband | (0) | (1) | (1) | View Plans | ||
| Cal.net | (0) | (3) | (3) | View Plans | ||
| Frontier | (0) | (48) | (169) | View Plans | ||
| Verizon | (0) | (26) | (783) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Kern Valley Wireless | (0) | (0) | (0) | View Plans | ||
| SBC Wireless | (0) | (0) | (0) | View Plans | ||
| Oacys Technology | (0) | (0) | (0) | View Plans | ||
| Applied Technology | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Based on 449 reviews from California internet customers, IWVISP is the best internet service provider for Kern County residents. IWVISP was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Race Communications wins for second-place in California, with 4.00 out of 5 stars and 6.5% coverage in Kern County.
At a national level, based on 4278 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Kern County?
a different provider.
Coverage map for each provider in Kern County
- EarthLink - fiber coverage map
- AT&T - fiber coverage map
- Spectrum - cable coverage map
- Applied Technology - fixed wireless coverage map
- unWired Broadband - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- GeoLinks - fixed wireless coverage map
- Race Communications - fiber coverage map
- Spectrum - fiber coverage map
- Mediacom - cable coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Kern Valley Wireless - fixed wireless coverage map

Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Kern County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by Mediacom. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Kern County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 7,000 Mbps | ||
| unWired Broadband | 5,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Mediacom | 2,000 Mbps | ||
| Race Communications | 1,000 Mbps | ||
| GeoLinks | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Applied Technology | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| SBC Wireless | 100 Mbps | ||
| Cal.net | 100 Mbps | ||
| Oacys Technology | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Kern Valley Wireless | 50 Mbps | ||
| IWVISP | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Kern County
| ISP / Tech Type | Kern County Speed | California Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Mediacom | (1) | (1) | (91) | View Plans | ||
| Race Communications | (1) | (5) | (5) | View Plans | ||
| T-Mobile Home Internet | (1) | (26) | (322) | View Plans | ||
| AT&T | (4) | (115) | (1007) | View Plans | ||
| Spectrum | (5) | (221) | (1881) | View Plans | ||
| IWVISP | (1) | (1) | (1) | View Plans | ||
| unWired Broadband | (0) | (1) | (1) | View Plans | ||
| Frontier | (0) | (48) | (169) | View Plans | ||
| Verizon | (0) | (26) | (783) | View Plans | ||
| Cal.net | (0) | (3) | (3) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Kern Valley Wireless | (0) | (0) | (0) | View Plans | ||
| SBC Wireless | (0) | (0) | (0) | View Plans | ||
| Oacys Technology | (0) | (0) | (0) | View Plans | ||
| Applied Technology | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Based on data reported by Kern County ISPs to the FCC, the fastest speeds in the county are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Kern County. Therefore, the average customer can get up to 4,340 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the county rated their satisfaction with internet speed highest with Mediacom. This indicates Mediacom reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Kern County?
California customers rate IWVISP as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
IWVISP received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. Race Communications is rated in second place for affordability by the company’s Kern County customers with an average price rating of 5.00 out of 5.
The chart and graph below show how customers in Kern County, California, and the United States rated the affordability of their internet service.
Rated Affordability in Kern County
| ISP / Tech Type | Kern County Affordability | California Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| IWVISP | (1) | (1) | (1) | View Plans | ||
| Race Communications | (1) | (5) | (5) | View Plans | ||
| T-Mobile Home Internet | (1) | (26) | (322) | View Plans | ||
| AT&T | (4) | (115) | (1007) | View Plans | ||
| Spectrum | (5) | (221) | (1881) | View Plans | ||
| Mediacom | (1) | (1) | (91) | View Plans | ||
| unWired Broadband | (0) | (1) | (1) | View Plans | ||
| Cal.net | (0) | (3) | (3) | View Plans | ||
| Verizon | (0) | (26) | (783) | View Plans | ||
| Frontier | (0) | (48) | (169) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Kern Valley Wireless | (0) | (0) | (0) | View Plans | ||
| SBC Wireless | (0) | (0) | (0) | View Plans | ||
| Oacys Technology | (0) | (0) | (0) | View Plans | ||
| Applied Technology | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans |
Kern County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Kern County below, including the metrics used and how Kern County compares to the rest of California and nation.
| Metric
(hover for details)
|
Kern County | California | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Kern County that have a Fiber internet connection available to their home. | 45.80% | 62.40% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,343 Mbps | 3,835 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Kern County. | 8.0 | 8.0 | 7.1 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.3 | 3.0 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 8% | 17% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 97% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 92% | 94% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 72% | 79% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 73% | 80% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Kern County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Kern County is B, which is better than other counties. The local demand for broadband internet connectivity in Kern County is high with a score of 66 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Kern County have done a good job meeting the needs of its residents.
The Kern County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
92% of Kern County households have an internet connection despite having 98.90% availability. 72% of households have fiber, cable, or DSL, 8% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 72% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of Kern County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Kern County?
- ISP Report Card: B-
- Digital Connectivity Index: 71 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B
- Digital Connectivity Index: 71 / 100
- ISP Report Card: C
- Digital Connectivity Index: 66 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 48 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 34 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 33 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 34 / 100
How Much Speed does a Kern County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Kern County is 3.3, which is larger than the California average of 3.0 and larger than the national average of 2.7. Kern County’s average household income is $83,311 which is lower than the California average of $111,728 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Kern County also has 19% of its population enrolled in school between the 6th grade and college level, this is higher than the California average of 17%. Additionally, 8% of residents work from home, which is lower than the 17% of residents in California who work from home. This and other factors you can see above show us that the community of Kern County has a high need for internet connectivity and speeds.
Compared to the rest of the country, Kern County households are more technology-engaged. 96% of households have some sort of computing device, 76% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Kern County?
EarthLink Fiber in Kern County, CA
EarthLink offers Fiber service to 29.8% of Kern County homes. Across the county, EarthLink Fiber has speeds up to 4,449 Mbps, with speeds from 75 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Kern County from EarthLink in terms of customer satisfaction.
AT&T Fiber in Kern County, CA
AT&T offers Fiber service to 29.8% of Kern County homes. Across the county, AT&T Fiber has speeds up to 4,449 Mbps, with speeds from 75 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Kern County from AT&T in terms of customer satisfaction.
Frontier Fiber in Kern County, CA
Frontier Communications offers Fiber service to 7.2% of Kern County homes. Across the county, Frontier Fiber has speeds up to 4,898 Mbps, with speeds from 2,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Kern County from Frontier in terms of customer satisfaction.
Race Communications Fiber in Kern County, CA
Race Communications offers Fiber service to 6.5% of Kern County homes. Across the county, Race Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Kern County, CA
Spectrum offers Fiber service to 6.1% of Kern County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Kern County?
Spectrum Cable in Kern County, CA
Spectrum offers Cable service to 86.9% of Kern County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Mediacom Cable in Kern County, CA
Mediacom offers Cable service to 5.1% of Kern County homes. Across the county, Mediacom Cable is the only type of service available from the company, with speeds up to 1,118 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 1,000, with an average of 162 Mbps throughout the county.
Which DSL Internet Providers are Available in Kern County?
EarthLink DSL in Kern County, CA
EarthLink offers DSL service to 70.4% of Kern County homes. Across the county, EarthLink DSL has speeds up to 60 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the county. EarthLink DSL is rated higher than other types of internet service available in Kern County from EarthLink in terms of customer satisfaction.
AT&T DSL in Kern County, CA
AT&T offers DSL service to 70.4% of Kern County homes. Across the county, AT&T DSL has speeds up to 60 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the county. AT&T DSL is rated about the same as other types of internet service available in Kern County from AT&T in terms of customer satisfaction.
Frontier DSL in Kern County, CA
Frontier Communications offers DSL service to 2.3% of Kern County homes. Across the county, Frontier DSL has speeds up to 27 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.9 Mbps throughout the county. Frontier DSL is rated higher than other types of internet service available in Kern County from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Kern County?
T-Mobile Home Internet Fixed Wireless in Kern County, CA
T-Mobile Home Internet offers Fixed Wireless service to 91.2% of Kern County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.2 Mbps throughout the county.
unWired Broadband Fixed Wireless in Kern County, CA
unWired Broadband offers Fixed Wireless service to 84.4% of Kern County homes. Across the county, unWired Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 413 Mbps, with speeds from 50 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 12 and as high as 1,000, with an average of 113 Mbps throughout the county.
Applied Technology Fixed Wireless in Kern County, CA
Applied Technology offers Fixed Wireless service to 84.2% of Kern County homes. Across the county, Applied Technology Fixed Wireless is the only type of service available from the company, with speeds up to 500 Mbps
Verizon Fixed Wireless in Kern County, CA
Verizon offers Fixed Wireless service to 75.7% of Kern County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 241 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the county.
EarthLink Fixed Wireless in Kern County, CA
EarthLink offers Fixed Wireless service to 53.1% of Kern County homes. Across the county, EarthLink Fixed Wireless has speeds up to 28 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 3.7 Mbps throughout the county.
AT&T Fixed Wireless in Kern County, CA
AT&T offers Fixed Wireless service to 53.1% of Kern County homes. Across the county, AT&T Fixed Wireless has speeds up to 28 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 3.7 Mbps throughout the county.
GeoLinks Fixed Wireless in Kern County, CA
GeoLinks offers Fixed Wireless service to 14.6% of Kern County homes. Across the county, GeoLinks Fixed Wireless is the only type of service available from the company, with speeds up to 869 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GeoLinks Fixed Wireless.
Oacys Technology Fixed Wireless in Kern County, CA
Oacys Technology offers Fixed Wireless service to 4.7% of Kern County homes. Across the county, Oacys Technology Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Cal.net Fixed Wireless in Kern County, CA
Cal.net offers Fixed Wireless service to 4.0% of Kern County homes. Across the county, Cal.net Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
SBC Wireless Fixed Wireless in Kern County, CA
SBC Wireless offers Fixed Wireless service to 3.7% of Kern County homes. Across the county, SBC Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
IWVISP Fixed Wireless in Kern County, CA
IWVISP offers Fixed Wireless service to 3.2% of Kern County homes. Across the county, IWVISP Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Kern Valley Wireless Fixed Wireless in Kern County, CA
Kern Valley Wireless offers Fixed Wireless service to 1.4% of Kern County homes. Across the county, Kern Valley Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 11 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 25, with an average of 1.8 Mbps throughout the county.
Which ISP Should You Choose in Kern County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Kern County is IWVISP.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Mediacom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Kern County is IWVISP.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Kern County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Kern County compare to other cities with a similar population?
To see how Kern County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Kern County’s B ISP Report Card and 66 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B
- Digital Connectivity Index: 63 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 80 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 84 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 62 / 100
- ISP Report Card: B
- Digital Connectivity Index: 82 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Kern County
Customer Reviews
Becky L.
Zito Cable
March 15, 2026 Outages, Horrible customer service
More
A Bear Valley Springs, CA Customer
AT&T Fiber
January 02, 2026 More
A Inyokern, CA Customer
Optimum Cable
September 16, 2025 In my 70 years of life, Optimum is the worst company I have ever dealt with. Trouble started back in July 2035 when service ended. No luck restoring service online so made an appt for service tech. He never showed. We wasted all day. Made second Appt. He never showed again. Wasted another day. Finally, I just happened to see a service tech in my condo complex, and he agreed to have a look. He was nice but not very knowledgeable. He had no knowledge of the appts. He told me the internet connection couldn't be fixed. So, I called Optimum to cancel service and go with someone else. The first few calls were pointless as they refused to cancel. I finally tried a third time, and they agreed to cancel service at the end of the month. This was 7 August. My service has been out since early July. At this point, I felt the Optimum owed me money for no service, but NO! They kept billing be for the 7 days in August where I had no service. Wanted the whole month too. I talked to Optimum multiple times about this, and they said I should not have to pay, but the bills kept coming. Phone support Lied. Finally, after the latest late payment bill I called again. No luck! To avoid a bad credit rating for non-payment of bills I broke down and paid the $90 bill. I hope Optimum goes out of business and all the phone support people lose their jobs!
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A Oildale, CA Customer
Spectrum Fiber
August 13, 2025 When signing up for spectrum, we chose them because they said that had the fiber cables that would grant the highest internet speeds. We pay roughly 80 dollars a month for this WiFi service. We are unsatisfied sometimes because when we have multiple devices running games or streaming services, the wifi seems to lag. It can be very frustrating paying such a significant amount for supposedly superior fiber cables and still having issues on a daily basis with internet speeds. We basically have to stay with this provider because there are no other providers in the area that offer fiber. If there was another provider option, we would probably go with them especially if they had a lower price even if it was just promotional to one year.
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Lori C
Spectrum Cable
July 30, 2025 My internet service provider is spectrum. I am not at all happy with this internet service. I pay almost $80 a month for laggy internet speeds, The internet a lot of times loses its signal, there is a lot of outages in regards to the service. For that price I should be getting a lot better service. I once used to have AT&T fiber and that was excellent. Unfortunately AT&T fiber isn't offered in the area where I live so I'm stuck with spectrum.
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