Best Internet Providers in Lowell, MA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Lowell, MA
Lowell has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Lowell.
Ranks compare Lowell with the 305 US medium cities (100,000 to 249,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Lowell, MA at a Glance
Lowell Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
AT&T
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Lowell ratings may vary and are shown below.
Who is the Best Internet Provider in Lowell, MA?
AT&T is the highest-rated internet provider in Lowell based on 145 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Lowell?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Lowell
How Lowell Compares to Places Its Size
Lowell's report card score is tied 258th of 305 and its connectivity index is tied 230th of 305.
| Measure | Lowell | Rank among US medium cities (100,000 to 249,999 people) | Middlesex County | Massachusetts | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 79.4% | Tied 160th of 305 | 82.5% | 63.8% | 71.5% | Overland Park, KS (99.9%) |
| Average top speed | 1,980 Mbps | 281st of 305 | 2,079 Mbps | 1,862 Mbps | 3,486 Mbps | West Valley City, UT (9,708 Mbps) |
| Providers at a typical address | 6.2 | Tied 248th of 305 | 6.5 | 5.8 | 7.1 | Carolina, PR (12.6) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.7 | Tied 127th of 305 | 2.6 | 2.5 | 2.7 | Lakewood, NJ (5.1) |
| Workers who work from home | 10% | Tied 233rd of 305 | 24% | 18% | 15% | Frisco, TX (38%) |
| Homes with a computer, tablet or phone | 94% | Tied 268th of 305 | 97% | 96% | 96% | 46 places at 99% |
| Homes with internet | 88% | Tied 279th of 305 | 95% | 93% | 91% | Allen, TX and Cumming, GA and 8 more (98%) |
| Homes on fiber, cable or DSL | 75% | Tied 223rd of 305 | 86% | 82% | 76% | Highlands Ranch, CO (92%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 77% | Tied 233rd of 305 | 89% | 84% | 81% | Frisco, TX (96%) |
| Median household income | $84,909 | 172nd of 305 | $143,845 | $118,000 | $93,246 | Sunnyvale, CA ($189,225) |
| Residents in school (6th grade to college) | 19% | Tied 49th of 305 | 17% | 17% | 16% | College Station, TX (57%) |
Fiber reaches 79.4% of homes in Lowell, against 82.5% across Middlesex County and 63.8% across Massachusetts. Households in Lowell are the same size as the US average (2.7 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $84,909 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Lowell
Which Fiber Internet Providers are Available in Lowell?
EarthLink Fiber in Lowell, MA
Availability:
78.7%
Customer Rating:
(6)
Avg. Download Speed
981 Mbps
EarthLink offers Fiber service to 78.7% of Lowell homes. Across the city, EarthLink Fiber has speeds up to 981 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 881 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Lowell from EarthLink in terms of customer satisfaction.
Verizon Fiber in Lowell, MA
Availability:
78.7%
Customer Rating:
(453)
Avg. Download Speed
981 Mbps
Verizon offers Fiber service to 78.7% of Lowell homes. Across the city, Verizon Fiber has speeds up to 981 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 881 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Lowell from Verizon in terms of customer satisfaction.
XFINITY Fiber in Lowell, MA
Availability:
1.3%
Customer Rating:
(300)
Avg. Download Speed
1,356 Mbps
XFINITY from Comcast offers Fiber service to 1.3% of Lowell homes. Across the city, XFINITY Fiber has speeds up to 1,356 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 77 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Lowell from XFINITY in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Lowell?
EarthLink Fixed Wireless in Lowell, MA
Availability:
91.1%
Customer Rating:
(4)
Avg. Download Speed
33 Mbps
EarthLink offers Fixed Wireless service to 91.1% of Lowell homes. Across the city, EarthLink Fixed Wireless has speeds up to 33 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.7 Mbps throughout the city.
AT&T Fixed Wireless in Lowell, MA
Availability:
91.1%
Customer Rating:
(205)
Avg. Download Speed
33 Mbps
AT&T offers Fixed Wireless service to 91.1% of Lowell homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 33 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.7 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Lowell, MA
Availability:
88.2%
Customer Rating:
(342)
Avg. Download Speed
46 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 88.2% of Lowell homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.7 Mbps throughout the city.
Verizon Fixed Wireless in Lowell, MA
Availability:
79.9%
Customer Rating:
(362)
Avg. Download Speed
321 Mbps
Verizon offers Fixed Wireless service to 79.9% of Lowell homes. Across the city, Verizon Fixed Wireless has speeds up to 321 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 24 Mbps throughout the city.
Which Cable Internet Providers are Available in Lowell?
XFINITY Cable in Lowell, MA
Availability:
96.6%
Customer Rating:
(2077)
Avg. Download Speed
1,992 Mbps
XFINITY from Comcast offers Cable service to 96.6% of Lowell homes. Across the city, XFINITY Cable has speeds up to 1,992 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 536 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Lowell from XFINITY in terms of customer satisfaction.
Which DSL Internet Providers are Available in Lowell?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Lowell, MA.
Internet in Lowell by Neighborhood and ZIP Code
Fiber reaches from 36.9% of homes in Downtown Lowell to 99.6% in Belvidere; by ZIP code, from 60.9% in 01854 to 99.2% in 01850. Each row links to that place’s page.
Neighborhoods in Lowell
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Highlands | 29,906 | 95.1% | 1,992 Mbps | 6.6 | B | 66/100 |
| Centralville | 16,722 | 97.1% | 2,000 Mbps | 6.6 | B+ | 50/100 |
| South Lowell | 14,871 | 67.1% | 1,964 Mbps | 5.9 | C+ | 68/100 |
| Pawtucketville | 12,927 | 71.1% | 2,000 Mbps | 6.2 | B- | 78/100 |
| The Acre | 12,922 | 47.4% | 1,865 Mbps | 5.7 | C+ | 42/100 |
| Belvidere | 6,946 | 99.6% | 2,000 Mbps | 6.5 | B+ | 69/100 |
| Back Central | 6,760 | 75.7% | 2,000 Mbps | 6.1 | B- | 42/100 |
| Downtown Lowell | 5,327 | 36.9% | 2,000 Mbps | 5.5 | C | 45/100 |
ZIP codes in Lowell
How Lowell Compares to Nearby Places
The 10 places nearest to Lowell that have their own pages are all within 7 miles, 1 of them in New Hampshire. Among them, Chelmsford has the most homes with fiber (99.8%) and Dracut the fewest (77.1%); Lowell has 79.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Lowell (this page) | 115,579 | 79.4% | 1,980 Mbps | 6.2 | B- | 62/100 |
| Dracut | 33,095 | 77.1% | 1,944 Mbps | 5.7 | B- | 77/100 |
| Tewksbury | 31,109 | 98.3% | 1,951 Mbps | 5.9 | B | 81/100 |
| Chelmsford | 26,785 | 99.8% | 2,225 Mbps | 5.8 | B+ | 88/100 |
| Westford | 23,509 | 98.8% | 2,263 Mbps | 5.5 | B | 92/100 |
| Billerica | 22,955 | 98.3% | 2,276 Mbps | 6 | B+ | 83/100 |
| Pelham, NH | 14,057 | 98.4% | 2,000 Mbps | 5.1 | B | 91/100 |
| Tyngsboro | 12,501 | 99.7% | 1,904 Mbps | 5.4 | B | 87/100 |
| North Billerica | 11,375 | 95.4% | 2,196 Mbps | 6.1 | B | 81/100 |
| North Chelmsford | 9,943 | 99.3% | 1,953 Mbps | 6.3 | B+ | 86/100 |
| Methuen | 59 | 100.0% | 2,000 Mbps | 7 | A- | 90/100 |
Who is the Fastest Internet Provider in Lowell?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Lowell
| Verizon | 2,300 |
|---|---|
| EarthLink | 2,300 |
| XFINITY from Comcast | 2,000 |
| Viasat | 100 |
| AT&T | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Lowell. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Lowell Internet Providers
Based on 145 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Lowell residents. AT&T was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 88.2% coverage in Lowell.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Lowell Internet Providers
The table below shows average customer ratings from customers in Lowell, Massachusetts, and customers throughout the country.
| ISP / Tech Type | Lowell Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| XFINITY |  (5) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Lowell
Based on data reported by Lowell ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Lowell. Therefore, the average customer can get up to 1,992 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Lowell Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (37) | (816) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| XFINITY | (5) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Lowell?
Of the providers in Lowell, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Lowell where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.
The table below shows how customers in Lowell, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Lowell
| ISP / Tech Type | Lowell Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| XFINITY | (5) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Massachusetts
Customer Reviews
Pl
Verizon
November 11, 2026 Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is
Jen V.
Crossroads Fiber
June 16, 2026 Chicopee fiber has been a god send. The people who came in to install the fiber were very professional. My only complaint was that it took two weeks to get an appointment. The service itself if very reliable. We have yet to have an outage but our connection speeds and coverage areas have been very consistent. Lastly the price point is spot on and I like not having to have cable as we don't use that.
A Lynn, MA Customer
AT&T Fiber
June 05, 2026 A Medfield, MA Customer
XFINITY Cable
May 24, 2026 Morgan R.
Verizon Fiber
May 17, 2026 As a busy mom juggling freelance work and keeping up with two energetic kids, reliable internet is non-negotiable in our Boston home. We've been with Verizon Fios for years, and honestly, it's been a lifesaver. The speed is consistently fantastic, which means smooth video calls for my editing work and no buffering when the kids are streaming their favorite shows. Plus, with some of the "insider tips" I've picked up over time, I feel like we're getting incredible value for the robust service we receive. It just makes life so much easier when you don't have to worry about your internet connection dropping out.
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Which ISP Should You Choose in Lowell?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Lowell is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Lowell is AT&T.
- Viasat, Verizon, and HughesNet has the broadest coverage in Lowell, available to 97.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.