Best Internet Providers in Newport News City, VA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Newport News City, VA
Newport News City has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Newport News City.
Ranks compare Newport News City with the 133 Virginia counties.
The Best Internet in Newport News City, VA at a Glance
Newport News City Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Cox
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Newport News City ratings may vary and are shown below.
Who is the Best Internet Provider in Newport News City, VA?
AT&T is the highest-rated internet provider in Newport News City based on 143 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Newport News City?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Newport News City
How Newport News City Compares to the Rest of Virginia
Newport News City's report card score is tied 33rd of 133 and its connectivity index is 35th of 133.
| Measure | Newport News City | Rank among Virginia counties | Virginia | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 88.0% | 47th of 133 | 79.0% | 71.5% | Bristol City and Falls Church City and 1 more (99.9%) |
| Average top speed | 1,979 Mbps | 45th of 133 | 2,389 Mbps | 3,486 Mbps | Staunton City (7,648 Mbps) |
| Providers at a typical address | 6 | Tied 30th of 133 | 5.7 | 7.1 | Bristol City and Charlottesville City (7.5) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.4 | Tied 57th of 133 | 2.6 | 2.7 | Manassas Park City (3.7) |
| Workers who work from home | 11% | Tied 68th of 133 | 18% | 15% | Arlington County (35%) |
| Homes with a computer, tablet or phone | 96% | Tied 28th of 133 | 96% | 96% | Fairfax City and Falls Church City and 3 more (99%) |
| Homes with internet | 92% | Tied 28th of 133 | 92% | 91% | Falls Church City (99%) |
| Homes on fiber, cable or DSL | 77% | Tied 24th of 133 | 77% | 76% | Falls Church City (95%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 78% | Tied 49th of 133 | 83% | 81% | Falls Church City (96%) |
| Median household income | $73,845 | 63rd of 133 | $109,990 | $93,246 | Loudoun County ($186,288) |
| Residents in school (6th grade to college) | 17% | Tied 20th of 133 | 16% | 16% | Williamsburg City (46%) |
Fiber reaches 88.0% of homes in Newport News City, against 79.0% across Virginia. Households in Newport News City are smaller than the US average (2.4 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $73,845 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Newport News City Compares to Its Neighbors
Newport News City has 7 neighbors. Among them, Surry County has the most homes with fiber (99.5%) and Isle of Wight County the fewest (36.6%); Newport News City has 88.0%.
Map of Newport News City and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Newport News City and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Newport News City (this page) | 186,247 | 88.0% | 1,979 Mbps | 6 | B- | 64/100 |
| Hampton City | 137,148 | 71.7% | 1,978 Mbps | 5.9 | B- | 67/100 |
| Portsmouth City | 97,915 | 85.8% | 2,470 Mbps | 6.2 | B | 48/100 |
| Suffolk City | 94,324 | 86.7% | 6,064 Mbps | 5.7 | B | 62/100 |
| James City County | 78,254 | 68.1% | 5,684 Mbps | 5.2 | B- | 79/100 |
| York County | 70,045 | 90.0% | 2,833 Mbps | 6.2 | B | 82/100 |
| Isle of Wight County | 38,606 | 36.6% | 996 Mbps | 4.7 | C- | 48/100 |
| Surry County | 6,561 | 99.5% | 999 Mbps | 3 | C+ | 25/100 |
Internet in Newport News City by City and ZIP Code
Fiber reaches from 5.8% of homes in 23604 (Fort Eustis) to 96.5% in 23602 (Newport News). Each row links to that place’s page.
Cities and towns in Newport News City
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Newport News | 182,175 | 90.2% | 1,981 Mbps | 6 | B | 61/100 |
| Fort Eustis | 4,963 | 6.0% | 1,675 Mbps | 1.3 | D | 88/100 |
ZIP codes in Newport News City
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 23608 (Newport News) | 43,845 | 95.7% | 1,985 Mbps | 5.6 | B | 65/100 |
| 23602 (Newport News) | 42,102 | 96.5% | 1,992 Mbps | 6.1 | B | 67/100 |
| 23606 (Newport News) | 31,621 | 82.4% | 1,963 Mbps | 6.3 | B- | 62/100 |
| 23601 (Newport News) | 25,791 | 95.2% | 1,994 Mbps | 6.2 | B | 66/100 |
| 23607 (Newport News) | 23,470 | 74.5% | 1,949 Mbps | 5.7 | B- | 39/100 |
| 23605 (Newport News) | 14,386 | 94.0% | 1,997 Mbps | 6.2 | B | 51/100 |
| 23604 (Fort Eustis) | 5,160 | 5.8% | 1,675 Mbps | 1.3 | D | 88/100 |
| 23603 (Newport News) | 3,529 | 80.8% | 1,990 Mbps | 5.6 | B- | 66/100 |
Who is the Fastest Internet Provider in Newport News City?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Cox Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Newport News City
| Cox Communications | 2,000 |
|---|---|
| Verizon | 1,000 |
| EarthLink | 980 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Newport News City. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Newport News City Internet Providers
Based on 143 reviews from Virginia internet customers, AT&T is the best internet service provider for Newport News City residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 91.1% coverage in Newport News City.
At a national level, based on 2677 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Newport News City Internet Providers
The table below shows average customer ratings from customers in Newport News City, Virginia, and customers throughout the country.
| ISP / Tech Type | Newport News City Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Cox | (2) | (42) | (453) | View Plans | ||
| Verizon | (1) | (85) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Newport News City
Based on data reported by Newport News City ISPs to the FCC, the fastest speeds in the county are available through Cox Communications. The company offers speeds up to 2,000 Mbps in Newport News City. Therefore, the average customer can get up to 1,996 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Newport News City Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (1) | (85) | (816) | View Plans | ||
| Cox | (2) | (42) | (453) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Newport News City?
Of the providers in Newport News City, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Newport News City where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.67 out of 5 for price, which is similar to the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 3.90 out of 5.
The table below shows how customers in Newport News City, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Newport News City
| ISP / Tech Type | Newport News City Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Cox | (2) | (42) | (453) | View Plans | ||
| Verizon | (1) | (85) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Fiber, 5G, Cable and DSL Internet in Newport News City
Which Fiber Internet Providers are Available in Newport News City?
EarthLink Fiber in Newport News City, VA
Availability:
87.5%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 87.5% of Newport News City homes. Across the county, EarthLink Fiber has speeds up to 980 Mbps, with speeds from 75 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 880, with an average of 880 Mbps throughout the county. EarthLink Fiber is rated about the same as other types of internet service available in Newport News City from EarthLink in terms of customer satisfaction.
Verizon Fiber in Newport News City, VA
Availability:
87.5%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 87.5% of Newport News City homes. Across the county, Verizon Fiber has speeds up to 980 Mbps, with speeds from 75 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 880, with an average of 880 Mbps throughout the county. Verizon Fiber is rated about the same as other types of internet service available in Newport News City from Verizon in terms of customer satisfaction.
Cox Fiber in Newport News City, VA
Availability:
2.9%
Customer Rating:
(54)
Avg. Download Speed
1,784 Mbps
Cox Communications offers Fiber service to 2.9% of Newport News City homes. Across the county, Cox Fiber has speeds up to 1,784 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 89 Mbps throughout the county. Cox Fiber is rated lower than other types of internet service available in Newport News City from Cox in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Newport News City?
T-Mobile Home Internet Fixed Wireless in Newport News City, VA
Availability:
91.1%
Customer Rating:
(342)
Avg. Download Speed
63 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 91.1% of Newport News City homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 63 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the county.
EarthLink Fixed Wireless in Newport News City, VA
Availability:
79.0%
Customer Rating:
(4)
Avg. Download Speed
38 Mbps
EarthLink offers Fixed Wireless service to 79.0% of Newport News City homes. Across the county, EarthLink Fixed Wireless has speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the county.
AT&T Fixed Wireless in Newport News City, VA
Availability:
79.0%
Customer Rating:
(205)
Avg. Download Speed
38 Mbps
AT&T offers Fixed Wireless service to 79.0% of Newport News City homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the county.
Verizon Fixed Wireless in Newport News City, VA
Availability:
45.7%
Customer Rating:
(362)
Avg. Download Speed
233 Mbps
Verizon offers Fixed Wireless service to 45.7% of Newport News City homes. Across the county, Verizon Fixed Wireless has speeds up to 233 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 17 Mbps throughout the county.
Which Cable Internet Providers are Available in Newport News City?
Cox Cable in Newport News City, VA
Availability:
93.6%
Customer Rating:
(399)
Avg. Download Speed
1,997 Mbps
Cox Communications offers Cable service to 93.6% of Newport News City homes. Across the county, Cox Cable has speeds up to 1,997 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 500, with an average of 179 Mbps throughout the county. Cox Cable is rated about the same as other types of internet service available in Newport News City from Cox in terms of customer satisfaction.
Which DSL Internet Providers are Available in Newport News City?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Newport News City, VA.
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
A Newport News, VA Customer
Verizon Fiber
June 13, 2026 shrills
Cox Cable
June 23, 2023 Cox data caps, which is insane for internet. They also bargain with apartment complexes to force people into contracts with them. They're based off of greed and will nickel and dime everything.
A Newport News, VA Customer
Cox Cable
April 10, 2023 Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
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Which ISP Should You Choose in Newport News City?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Newport News City is AT&T.
- The fastest internet provider should be Cox Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Newport News City is AT&T.
- Viasat, HughesNet, and Cox Communications has the broadest coverage in Newport News City, available to 93.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.