Best Internet Providers in Norfolk City, VA
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Norfolk City, VA
Norfolk City has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Norfolk City.
Ranks compare Norfolk City with the 133 Virginia counties.
The Best Internet in Norfolk City, VA at a Glance
Norfolk City Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Cox
Connection
Customer Rating
Fiber
Cable
Metronet
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Norfolk City ratings may vary and are shown below.
Who is the Best Internet Provider in Norfolk City, VA?
AT&T is the highest-rated internet provider in Norfolk City based on 143 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Norfolk City?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Norfolk City
How Norfolk City Compares to the Rest of Virginia
Norfolk City's report card score is tied 33rd of 133 and its connectivity index is tied 43rd of 133.
| Measure | Norfolk City | Rank among Virginia counties | Virginia | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 76.8% | Tied 61st of 133 | 79.0% | 71.5% | Bristol City and Falls Church City and 1 more (99.9%) |
| Average top speed | 4,607 Mbps | 16th of 133 | 2,389 Mbps | 3,486 Mbps | Staunton City (7,648 Mbps) |
| Providers at a typical address | 5.7 | Tied 46th of 133 | 5.7 | 7.1 | Bristol City and Charlottesville City (7.5) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.4 | Tied 57th of 133 | 2.6 | 2.7 | Manassas Park City (3.7) |
| Workers who work from home | 11% | Tied 68th of 133 | 18% | 15% | Arlington County (35%) |
| Homes with a computer, tablet or phone | 96% | Tied 28th of 133 | 96% | 96% | Fairfax City and Falls Church City and 3 more (99%) |
| Homes with internet | 90% | Tied 43rd of 133 | 92% | 91% | Falls Church City (99%) |
| Homes on fiber, cable or DSL | 74% | Tied 33rd of 133 | 77% | 76% | Falls Church City (95%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 79% | Tied 47th of 133 | 83% | 81% | Falls Church City (96%) |
| Median household income | $71,986 | 70th of 133 | $109,990 | $93,246 | Loudoun County ($186,288) |
| Residents in school (6th grade to college) | 17% | Tied 20th of 133 | 16% | 16% | Williamsburg City (46%) |
Fiber reaches 76.8% of homes in Norfolk City, against 79.0% across Virginia. Households in Norfolk City are smaller than the US average (2.4 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $71,986 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Norfolk City Compares to Its Neighbors
Norfolk City has 5 neighbors. Among them, Northampton County has the most homes with fiber (95.2%) and Hampton City the fewest (71.7%); Norfolk City has 76.8%.
Map of Norfolk City and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Norfolk City and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Norfolk City (this page) | 238,005 | 76.8% | 4,607 Mbps | 5.7 | B- | 60/100 |
| Virginia Beach City | 459,470 | 82.6% | 2,328 Mbps | 6 | B | 80/100 |
| Chesapeake City | 249,422 | 90.4% | 2,648 Mbps | 6.3 | B | 76/100 |
| Hampton City | 137,148 | 71.7% | 1,978 Mbps | 5.9 | B- | 67/100 |
| Portsmouth City | 97,915 | 85.8% | 2,470 Mbps | 6.2 | B | 48/100 |
| Northampton County | 12,282 | 95.2% | 899 Mbps | 5.3 | C+ | 30/100 |
Internet in Norfolk City by City and ZIP Code
Fiber reaches from 28.2% of homes in 23510 (Norfolk) to 99.8% in 23509 (Norfolk). Each row links to that place’s page.
Cities and towns in Norfolk City
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Norfolk | 240,387 | 76.4% | 4,592 Mbps | 5.6 | B- | 61/100 |
ZIP codes in Norfolk City
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 23503 (Norfolk) | 31,911 | 83.5% | 4,770 Mbps | 5.8 | B | 57/100 |
| 23518 (Norfolk) | 30,287 | 93.9% | 4,932 Mbps | 6.1 | B+ | 67/100 |
| 23513 (Norfolk) | 29,641 | 97.3% | 5,011 Mbps | 5.7 | B+ | 58/100 |
| 23505 (Norfolk) | 29,249 | 63.1% | 4,205 Mbps | 5.4 | B- | 55/100 |
| 23504 (Norfolk) | 22,334 | 76.5% | 4,646 Mbps | 5.6 | B- | 45/100 |
| 23502 (Norfolk) | 20,547 | 89.4% | 4,798 Mbps | 5.8 | B | 52/100 |
| 23508 (Norfolk) | 20,539 | 75.6% | 4,613 Mbps | 5.8 | B | 68/100 |
| 23509 (Norfolk) | 12,903 | 99.8% | 5,099 Mbps | 5.7 | B+ | 59/100 |
| 23510 (Norfolk) | 8,878 | 28.2% | 2,048 Mbps | 4.5 | C | 50/100 |
| 23523 (Norfolk) | 7,061 | 68.8% | 4,179 Mbps | 5.5 | B- | 52/100 |
| 23507 (Norfolk) | 6,624 | 77.3% | 4,420 Mbps | 4.8 | B- | 70/100 |
| 23517 (Norfolk) | 5,103 | 81.6% | 4,547 Mbps | 5.2 | B- | 50/100 |
| 23551 (Norfolk) | 118 | 0.0% | 25 Mbps | 0 | F | 51/100 |
Who is the Fastest Internet Provider in Norfolk City?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Metronet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Norfolk City
| Metronet | 5,120 |
|---|---|
| Cox Communications | 2,000 |
| Verizon | 1,000 |
| EarthLink | 980 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Norfolk City. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Norfolk City Internet Providers
Based on 143 reviews from Virginia internet customers, AT&T is the best internet service provider for Norfolk City residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 87.3% coverage in Norfolk City.
At a national level, based on 2753 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Norfolk City Internet Providers
The table below shows average customer ratings from customers in Norfolk City, Virginia, and customers throughout the country.
| ISP / Tech Type | Norfolk City Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Verizon | (2) | (85) | (816) | View Plans | ||
| Cox | (3) | (42) | (453) | View Plans | ||
| Metronet | (0) | (0) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Norfolk City
Based on data reported by Norfolk City ISPs to the FCC, the fastest speeds in the county are available through Metronet. The company offers speeds up to 5,120 Mbps in Norfolk City. Therefore, the average customer can get up to 5,120 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Norfolk City Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Cox | (3) | (42) | (453) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (2) | (85) | (816) | View Plans | ||
| Metronet | (0) | (0) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Norfolk City?
Of the providers in Norfolk City, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Norfolk City where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.67 out of 5 for price, which is similar to the average across all internet providers in the country. Cox Communications is rated second for affordability, with an average price rating of 3.67 out of 5.
The table below shows how customers in Norfolk City, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Norfolk City
| ISP / Tech Type | Norfolk City Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Cox | (3) | (42) | (453) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (2) | (85) | (816) | View Plans | ||
| Metronet | (0) | (0) | (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Fiber, 5G, Cable and DSL Internet in Norfolk City
Which Fiber Internet Providers are Available in Norfolk City?
Metronet Fiber in Norfolk City, VA
Availability:
75.8%
Customer Rating:
(74)
Avg. Download Speed
5,120 Mbps
Metronet offers Fiber service to 75.8% of Norfolk City homes. Across the county, Metronet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Cox Fiber in Norfolk City, VA
Availability:
12.9%
Customer Rating:
(54)
Avg. Download Speed
1,787 Mbps
Cox Communications offers Fiber service to 12.9% of Norfolk City homes. Across the county, Cox Fiber has speeds up to 1,787 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 123 Mbps throughout the county. Cox Fiber is rated lower than other types of internet service available in Norfolk City from Cox in terms of customer satisfaction.
EarthLink Fiber in Norfolk City, VA
Availability:
2.0%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 2.0% of Norfolk City homes. Across the county, EarthLink Fiber has speeds up to 980 Mbps
Verizon Fiber in Norfolk City, VA
Availability:
2.0%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 2.0% of Norfolk City homes. Across the county, Verizon Fiber has speeds up to 980 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Norfolk City?
T-Mobile Home Internet Fixed Wireless in Norfolk City, VA
Availability:
87.3%
Customer Rating:
(342)
Avg. Download Speed
50 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 87.3% of Norfolk City homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.6 Mbps throughout the county.
EarthLink Fixed Wireless in Norfolk City, VA
Availability:
83.2%
Customer Rating:
(4)
Avg. Download Speed
37 Mbps
EarthLink offers Fixed Wireless service to 83.2% of Norfolk City homes. Across the county, EarthLink Fixed Wireless has speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.7 Mbps throughout the county.
AT&T Fixed Wireless in Norfolk City, VA
Availability:
83.2%
Customer Rating:
(205)
Avg. Download Speed
37 Mbps
AT&T offers Fixed Wireless service to 83.2% of Norfolk City homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.7 Mbps throughout the county.
Verizon Fixed Wireless in Norfolk City, VA
Availability:
79.2%
Customer Rating:
(362)
Avg. Download Speed
363 Mbps
Verizon offers Fixed Wireless service to 79.2% of Norfolk City homes. Across the county, Verizon Fixed Wireless has speeds up to 363 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 27 Mbps throughout the county.
Which Cable Internet Providers are Available in Norfolk City?
Cox Cable in Norfolk City, VA
Availability:
83.6%
Customer Rating:
(399)
Avg. Download Speed
2,000 Mbps
Cox Communications offers Cable service to 83.6% of Norfolk City homes. Across the county, Cox Cable has speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Norfolk City?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Norfolk City, VA.
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
Bob G.
Verizon Fixed Wireless
October 13, 2023 The service has been lackluster lately. At times I will have either no service or very slow service for extended periods of time. For example, i may randomly be able to access the internet in my home where the connection is usually fine. Talking with customer service has been less than helpful as they were unable to assist in any way.
A Norfolk, VA Customer
Breezeline Cable
October 09, 2023 We unfortunately only have one internet provider in our area that we are eligible for. We were used to our old home where we were able to have fiber through Verizon, which we were very happy with. Once we moved we came to a smaller town we found that the options were not as good as a larger town, which makes sense. I am very pleased so far with the help we've received from the company when we've called in. Overall, the speed is pretty awful when it comes to both my husband and I both working from home.
A Norfolk, VA Customer
Cox Cable
May 08, 2023 A Norfolk, VA Customer
Verizon Fiber
April 24, 2023 A Norfolk, VA Customer
Cox Cable
April 05, 2023 Rate your provider
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Which ISP Should You Choose in Norfolk City?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Norfolk City is AT&T.
- The fastest internet provider should be Metronet. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Norfolk City is AT&T.
- Viasat, HughesNet, and Cox Communications has the broadest coverage in Norfolk City, available to 88.5% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.