Best Internet Providers in Orleans County, NY
All 4 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Orleans County, NY
Orleans County has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Orleans County.
Ranks compare Orleans County with the 62 New York counties.
The Best Internet in Orleans County, NY at a Glance
Orleans County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
North Shore Networks
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Orleans County ratings may vary and are shown below.
Who is the Best Internet Provider in Orleans County, NY?
T-Mobile Home Internet is the best internet provider in Orleans County based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Orleans County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 88.02% of the county.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Orleans County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Orleans County Compares to the Rest of New York
Orleans County's report card score is 62nd of 62 and its connectivity index is tied 48th of 62.
| Measure | Orleans County | Rank among New York counties | New York | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 17.4% | 62nd of 62 | 86.4% | 71.5% | Richmond County (99.5%) |
| Average top speed | 995 Mbps | 54th of 62 | 4,235 Mbps | 3,486 Mbps | Nassau County (7,817 Mbps) |
| Providers at a typical address | 3.6 | Tied 40th of 62 | 5.2 | 7.1 | New York County (7) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.3 | Tied 31st of 62 | 2.6 | 2.7 | Rockland County (3.5) |
| Workers who work from home | 11% | Tied 30th of 62 | 15% | 15% | New York County (25%) |
| Homes with a computer, tablet or phone | 91% | Tied 54th of 62 | 95% | 96% | Dutchess County and Nassau County and 4 more (97%) |
| Homes with internet | 87% | Tied 47th of 62 | 91% | 91% | Nassau County and Putnam County (95%) |
| Homes on fiber, cable or DSL | 71% | Tied 50th of 62 | 77% | 76% | Nassau County and Saratoga County (84%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 74% | Tied 45th of 62 | 80% | 81% | Tompkins County (89%) |
| Median household income | $71,661 | 43rd of 62 | $100,975 | $93,246 | Nassau County ($156,303) |
| Residents in school (6th grade to college) | 10% | Tied 59th of 62 | 16% | 16% | Tompkins County (33%) |
Fiber reaches 17.4% of homes in Orleans County, against 86.4% across New York. Households in Orleans County are smaller than the US average (2.3 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $71,661 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Orleans County Compares to Its Neighbors
Orleans County has 3 neighbors. Among them, Monroe County has the most homes with fiber (80.0%) and Niagara County the fewest (45.9%); Orleans County has 17.4%.
Map of Orleans County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Orleans County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Orleans County (this page) | 40,343 | 17.4% | 995 Mbps | 3.6 | D+ | 49/100 |
| Monroe County | 759,443 | 80.0% | 6,165 Mbps | 4.9 | B- | 63/100 |
| Niagara County | 212,666 | 45.9% | 2,368 Mbps | 3.4 | C- | 55/100 |
| Genesee County | 58,388 | 66.4% | 1,220 Mbps | 3.9 | C | 53/100 |
Internet in Orleans County by City and ZIP Code
Fiber reaches from 0.0% of homes in Kendall to 31.8% in Lyndonville; by ZIP code, from 0.0% in 14476 (Kendall) to 45.0% in 14098 (Lyndonville). Each row links to that place’s page.
Cities and towns in Orleans County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Albion | 10,117 | 21.0% | 993 Mbps | 3.9 | D+ | 39/100 |
| Medina | 8,523 | 17.6% | 995 Mbps | 4 | D+ | 43/100 |
| Holley | 5,255 | 2.7% | 1,020 Mbps | 3.3 | D+ | 63/100 |
| Kendall | 2,518 | 0.0% | 1,000 Mbps | 2.5 | D- | 74/100 |
| Lyndonville | 2,107 | 31.8% | 998 Mbps | 3.8 | D+ | 34/100 |
| Kent | 1,140 | 0.0% | 996 Mbps | 2.5 | D- | 74/100 |
| Waterport | 919 | 0.0% | 976 Mbps | 3.2 | D- | 50/100 |
| Kendall Mills | 877 | 2.3% | 1,000 Mbps | 3.6 | D | 46/100 |
| Murray | 844 | 34.4% | 2,216 Mbps | 3.5 | C- | 64/100 |
| Barre Center | 727 | 83.6% | 1,000 Mbps | 4.7 | C | 36/100 |
| Carlton | 672 | 14.6% | 1,000 Mbps | 3.9 | D+ | 72/100 |
| County Line | 582 | 76.3% | 971 Mbps | 4.3 | C- | 31/100 |
| Ridgeway | 545 | 9.7% | 914 Mbps | 3.8 | D | 43/100 |
| West Shelby | 496 | 23.8% | 996 Mbps | 3.6 | D+ | 58/100 |
| West Barre | 493 | 67.1% | 991 Mbps | 3 | D+ | 43/100 |
| Millville | 449 | 55.0% | 964 Mbps | 4.3 | C- | 35/100 |
| Hulberton | 442 | 23.5% | 978 Mbps | 3.5 | D+ | 63/100 |
| Eagle Harbor | 425 | 11.1% | 952 Mbps | 3.8 | D | 58/100 |
| Knowlesville | 416 | 26.2% | 939 Mbps | 4 | D+ | 51/100 |
| Richs Corners | 413 | 5.1% | 985 Mbps | 3.3 | D | 69/100 |
| Manning | 389 | 10.3% | 1,000 Mbps | 3.6 | D+ | 50/100 |
| Childs | 384 | 19.3% | 1,000 Mbps | 4 | D+ | 71/100 |
| Honest Hill | 362 | 5.8% | 1,000 Mbps | 3.6 | D | 65/100 |
| Shelby Basin | 326 | 11.0% | 998 Mbps | 4.1 | D+ | 50/100 |
| Oak Orchard | 245 | 8.2% | 1,000 Mbps | 3 | D | 52/100 |
| Platten | 145 | 75.9% | 953 Mbps | 3.9 | C- | 35/100 |
| Shadigee | 131 | 52.7% | 1,000 Mbps | 3.8 | C- | 32/100 |
| Clarendon | 66 | 0.0% | 1,000 Mbps | 4 | D | 72/100 |
| Lomond Shore | 49 | 0.0% | 1,000 Mbps | 1.8 | D- | 76/100 |
| Point Breeze | 33 | 0.0% | 1,000 Mbps | 3.3 | D- | 72/100 |
ZIP codes in Orleans County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 14411 (Albion) | 13,159 | 23.9% | 989 Mbps | 3.9 | D+ | 42/100 |
| 14103 (Medina) | 10,666 | 17.6% | 993 Mbps | 4 | D+ | 43/100 |
| 14470 (Holley) | 7,449 | 5.8% | 1,014 Mbps | 3.4 | D+ | 60/100 |
| 14098 (Lyndonville) | 2,871 | 45.0% | 992 Mbps | 3.9 | D+ | 33/100 |
| 14476 (Kendall) | 2,424 | 0.0% | 1,000 Mbps | 2.5 | D- | 74/100 |
| 14477 (Kent) | 1,450 | 2.8% | 997 Mbps | 2.7 | D | 74/100 |
| 14571 (Waterport) | 1,426 | 6.9% | 971 Mbps | 3.5 | D | 55/100 |
| 14479 (Knowlesville) | 196 | 0.0% | 943 Mbps | 3.8 | D- | 50/100 |
Who is the Fastest Internet Provider in Orleans County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Orleans County
| Spectrum | 1,000 |
|---|---|
| Verizon | 300 |
| North Shore Networks | 250 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Orleans County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Orleans County Internet Providers
Based on 347 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Orleans County residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 70.4% coverage in Orleans County.
At a national level, based on 3107 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Orleans County Internet Providers
The table below shows average customer ratings from customers in Orleans County, New York, and customers throughout the country.
| ISP / Tech Type | Orleans County Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (0) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| North Shore Networks | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Orleans County
Based on data reported by Orleans County ISPs to the FCC, the fastest speeds in the county are available through Spectrum. The company offers speeds up to 1,000 Mbps in Orleans County. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Orleans County Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| North Shore Networks | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Orleans County?
Of the providers in Orleans County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Orleans County where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.31 out of 5.
The table below shows how customers in Orleans County, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Orleans County
| ISP / Tech Type | Orleans County Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| North Shore Networks | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Orleans County
Which Fiber Internet Providers are Available in Orleans County?
Spectrum Fiber in Orleans County, NY
Availability:
17.3%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 17.3% of Orleans County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Orleans County?
T-Mobile Home Internet Fixed Wireless in Orleans County, NY
Availability:
88.0%
Customer Rating:
(342)
Avg. Download Speed
62 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 88.0% of Orleans County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the county.
North Shore Networks Fixed Wireless in Orleans County, NY
Availability:
85.8%
Customer Rating:
(0)
Avg. Download Speed
250 Mbps
North Shore Networks offers Fixed Wireless service to 85.8% of Orleans County homes. Across the county, North Shore Networks Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps
Verizon Fixed Wireless in Orleans County, NY
Availability:
70.4%
Customer Rating:
(362)
Avg. Download Speed
216 Mbps
Verizon offers Fixed Wireless service to 70.4% of Orleans County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 216 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the county.
Which Cable Internet Providers are Available in Orleans County?
Spectrum Cable in Orleans County, NY
Availability:
93.6%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 93.6% of Orleans County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Orleans County?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Orleans County, NY.
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Orleans County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Orleans County is T-Mobile Home Internet.
- The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Orleans County is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Orleans County, available to 96.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.