Best Internet Providers in Monroe County, NY
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Monroe County, NY
Monroe County has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Monroe County.
Ranks compare Monroe County with the 62 New York counties.
The Best Internet in Monroe County, NY at a Glance
Monroe County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Frontier
Connection
Customer Rating
Fiber
DSL
Greenlight Networks
Connection
Customer Rating
Fiber
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Monroe County ratings may vary and are shown below.
Who is the Best Internet Provider in Monroe County, NY?
Greenlight Networks is the best internet provider in Monroe County based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Greenlight Networks had the best reviews at the local, state, and national levels versus all available providers in Monroe County, making it a solid recommendation among providers with reviews. Greenlight Networks is an option for 58.57% of the county.
Which Providers are Available at my Home in Monroe County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Coverage map for each provider in Monroe County
How Monroe County Compares to the Rest of New York
Monroe County's report card score is tied 10th of 62 and its connectivity index is tied 18th of 62.
| Measure | Monroe County | Rank among New York counties | New York | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 80.0% | 22nd of 62 | 86.4% | 71.5% | Richmond County (99.5%) |
| Average top speed | 6,165 Mbps | 6th of 62 | 4,235 Mbps | 3,486 Mbps | Nassau County (7,817 Mbps) |
| Providers at a typical address | 4.9 | 10th of 62 | 5.2 | 7.1 | New York County (7) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.4 | Tied 15th of 62 | 2.6 | 2.7 | Rockland County (3.5) |
| Workers who work from home | 16% | Tied 8th of 62 | 15% | 15% | New York County (25%) |
| Homes with a computer, tablet or phone | 95% | Tied 14th of 62 | 95% | 96% | Dutchess County and Nassau County and 4 more (97%) |
| Homes with internet | 90% | Tied 23rd of 62 | 91% | 91% | Nassau County and Putnam County (95%) |
| Homes on fiber, cable or DSL | 79% | Tied 14th of 62 | 77% | 76% | Nassau County and Saratoga County (84%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 80% | Tied 18th of 62 | 80% | 81% | Tompkins County (89%) |
| Median household income | $86,333 | 19th of 62 | $100,975 | $93,246 | Nassau County ($156,303) |
| Residents in school (6th grade to college) | 16% | Tied 14th of 62 | 16% | 16% | Tompkins County (33%) |
Fiber reaches 80.0% of homes in Monroe County, against 86.4% across New York. Households in Monroe County are smaller than the US average (2.4 people against 2.7); 16% of workers work from home (US 15%); and the median household income is $86,333 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Monroe County Compares to Its Neighbors
Monroe County has 5 neighbors. Among them, Ontario County has the most homes with fiber (78.2%) and Orleans County the fewest (17.4%); Monroe County has 80.0%.
Map of Monroe County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Monroe County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Monroe County (this page) | 759,443 | 80.0% | 6,165 Mbps | 4.9 | B- | 63/100 |
| Ontario County | 112,458 | 78.2% | 3,285 Mbps | 5.6 | B- | 64/100 |
| Wayne County | 91,283 | 48.5% | 1,199 Mbps | 3.5 | C- | 53/100 |
| Livingston County | 61,834 | 75.3% | 4,795 Mbps | 4.7 | B- | 54/100 |
| Genesee County | 58,388 | 66.4% | 1,220 Mbps | 3.9 | C | 53/100 |
| Orleans County | 40,343 | 17.4% | 995 Mbps | 3.6 | D+ | 49/100 |
Internet in Monroe County by City and ZIP Code
Fiber reaches from 14.8% of homes in Mendon to 97.1% in Irondequoit; by ZIP code, from 17.9% in 14619 (Rochester) to 98.8% in 14445 (East Rochester). Each row links to that place’s page.
Cities and towns in Monroe County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Rochester metro area | 1,065,361 | 74.5% | 5,159 Mbps | 4.8 | B- | 61/100 |
| Webster | 54,306 | 94.0% | 7,489 Mbps | 5.4 | B+ | 69/100 |
| Irondequoit | 51,043 | 97.1% | 7,665 Mbps | 5.7 | B+ | 58/100 |
| Fairport | 40,899 | 93.4% | 7,417 Mbps | 5.1 | B | 78/100 |
| Brighton | 37,895 | 82.1% | 6,241 Mbps | 4.6 | B- | 68/100 |
| Pittsford | 32,860 | 79.5% | 5,989 Mbps | 5 | B- | 83/100 |
| Penfield | 22,953 | 93.5% | 7,437 Mbps | 5.5 | B+ | 79/100 |
| Hilton | 18,447 | 85.0% | 6,431 Mbps | 4.8 | B- | 75/100 |
| Brockport | 16,850 | 71.1% | 5,157 Mbps | 4.4 | C+ | 60/100 |
| West Henrietta | 16,417 | 74.5% | 7,297 Mbps | 5.1 | B- | 70/100 |
| Spencerport | 16,406 | 89.8% | 5,618 Mbps | 4.9 | B | 67/100 |
| Greece | 14,493 | 94.8% | 7,638 Mbps | 5.5 | B+ | 60/100 |
| Henrietta | 9,693 | 85.5% | 6,673 Mbps | 5.2 | B | 52/100 |
| East Rochester | 9,550 | 85.0% | 6,940 Mbps | 5.3 | B | 61/100 |
| North Gates | 9,458 | 94.6% | 7,557 Mbps | 5.6 | B+ | 56/100 |
| North Chili | 8,156 | 86.2% | 6,877 Mbps | 5.2 | B | 60/100 |
| Churchville | 7,522 | 43.9% | 3,574 Mbps | 4.2 | C | 70/100 |
| Hamlin | 7,293 | 18.8% | 1,093 Mbps | 4 | D+ | 73/100 |
| Honeoye Falls | 7,156 | 19.4% | 1,287 Mbps | 4 | C- | 75/100 |
| Scottsville | 5,177 | 90.3% | 6,476 Mbps | 4.6 | B | 67/100 |
| Rush | 3,009 | 94.0% | 6,649 Mbps | 4.4 | B | 76/100 |
| Sweden Center | 1,567 | 75.9% | 5,556 Mbps | 4.7 | B- | 79/100 |
| Mendon | 1,495 | 14.8% | 1,000 Mbps | 4.1 | D+ | 95/100 |
| Town Pump | 1,178 | 84.8% | 5,492 Mbps | 3.7 | B- | 77/100 |
| Egypt | 1,158 | 57.8% | 4,808 Mbps | 4.5 | C+ | 84/100 |
| Mumford | 754 | 97.3% | 5,464 Mbps | 4.5 | B | 76/100 |
| Parma Center | 696 | 100.0% | 7,000 Mbps | 4.5 | B+ | 77/100 |
| Parma Corners | 611 | 100.0% | 5,386 Mbps | 4.1 | B | 72/100 |
| Payne Beach | 610 | 78.4% | 6,070 Mbps | 5 | B- | 72/100 |
| Garland | 557 | 100.0% | 6,727 Mbps | 4.5 | B+ | 65/100 |
| Walker | 556 | 59.4% | 3,374 Mbps | 4.3 | C+ | 71/100 |
| Garbutt | 483 | 89.4% | 6,043 Mbps | 4.9 | B | 68/100 |
| West Chili | 437 | 76.7% | 5,600 Mbps | 4.9 | B- | 71/100 |
| Mendon Center | 380 | 28.7% | 1,916 Mbps | 3.5 | C- | 80/100 |
| Clarkson | 285 | 19.6% | 2,375 Mbps | 3.6 | C- | 68/100 |
| South Greece | 252 | 100.0% | 6,679 Mbps | 5.1 | B+ | 76/100 |
| Clifton | 208 | 71.6% | 4,577 Mbps | 4.3 | C+ | 73/100 |
| Sibleyville | 185 | 24.9% | 1,000 Mbps | 4 | D+ | 81/100 |
| Adams Basin | 157 | 100.0% | 6,172 Mbps | 3.6 | B | 65/100 |
| Tomlinson Corners | 151 | 0.0% | 1,000 Mbps | 3.2 | D- | 95/100 |
| West Rush | 144 | 25.7% | 2,435 Mbps | 3.5 | C- | 85/100 |
| South Chili | 134 | 93.3% | 6,597 Mbps | 3.9 | B- | 65/100 |
ZIP codes in Monroe County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 14580 (Webster) | 54,067 | 93.6% | 7,452 Mbps | 5.4 | B | 69/100 |
| 14450 (Fairport) | 42,660 | 93.7% | 7,427 Mbps | 5.2 | B | 78/100 |
| 14609 (Rochester) | 41,323 | 88.5% | 6,878 Mbps | 4.8 | B | 51/100 |
| 14624 (Rochester) | 37,054 | 92.3% | 7,201 Mbps | 4.9 | B | 77/100 |
| 14612 (Rochester) | 34,894 | 83.0% | 6,749 Mbps | 5.1 | B | 63/100 |
| 14534 (Pittsford) | 32,856 | 78.9% | 5,961 Mbps | 5 | B- | 83/100 |
| 14621 (Rochester) | 32,703 | 73.3% | 5,386 Mbps | 4.5 | B- | 39/100 |
| 14626 (Rochester) | 30,210 | 95.8% | 7,677 Mbps | 5.2 | B+ | 62/100 |
| 14606 (Rochester) | 28,499 | 86.5% | 6,552 Mbps | 5.2 | B | 55/100 |
| 14616 (Rochester) | 28,133 | 96.1% | 7,656 Mbps | 5.6 | B+ | 63/100 |
| 14623 (Rochester) | 27,469 | 72.9% | 5,407 Mbps | 4.6 | B- | 46/100 |
| 14620 (Rochester) | 24,734 | 85.5% | 6,771 Mbps | 4.7 | B- | 61/100 |
| 14618 (Brighton) | 23,861 | 77.6% | 6,353 Mbps | 4.6 | B- | 85/100 |
| 14617 (Irondequoit) | 23,008 | 97.8% | 7,674 Mbps | 5.7 | B+ | 71/100 |
| 14526 (Penfield) | 21,091 | 93.2% | 7,408 Mbps | 5.5 | B+ | 79/100 |
| 14420 (Brockport) | 19,934 | 71.3% | 5,189 Mbps | 4.4 | C+ | 62/100 |
| 14468 (Hilton) | 19,133 | 83.1% | 6,227 Mbps | 4.8 | B- | 74/100 |
| 14611 (Rochester) | 18,517 | 22.2% | 1,449 Mbps | 3.6 | D+ | 37/100 |
| 14559 (Spencerport) | 17,783 | 89.7% | 5,507 Mbps | 4.8 | B | 68/100 |
| 14615 (Rochester) | 16,395 | 83.3% | 6,258 Mbps | 4.9 | B- | 47/100 |
| 14607 (Rochester) | 16,351 | 87.0% | 6,373 Mbps | 5.6 | B | 62/100 |
| 14613 (Rochester) | 14,882 | 49.7% | 3,720 Mbps | 4 | C | 54/100 |
| 14610 (Rochester) | 14,303 | 77.5% | 6,086 Mbps | 4.7 | B- | 54/100 |
| 14619 (Rochester) | 14,131 | 17.9% | 1,925 Mbps | 4.1 | C- | 68/100 |
| 14586 (West Henrietta) | 13,325 | 96.7% | 7,437 Mbps | 5.1 | B+ | 86/100 |
| 14608 (Rochester) | 12,916 | 29.3% | 1,796 Mbps | 3.6 | C- | 41/100 |
| 14605 (Rochester) | 11,986 | 61.2% | 3,633 Mbps | 4.6 | C+ | 41/100 |
| 14622 (Irondequoit) | 11,930 | 98.2% | 7,860 Mbps | 6.2 | A- | 57/100 |
| 14625 (Rochester) | 10,728 | 96.0% | 7,668 Mbps | 5.4 | B+ | 78/100 |
| 14467 (Henrietta) | 9,713 | 85.4% | 6,541 Mbps | 5.2 | B | 53/100 |
| 14428 (Churchville) | 9,035 | 53.8% | 4,170 Mbps | 4.3 | C+ | 70/100 |
| 14472 (Honeoye Falls) | 8,526 | 19.3% | 1,287 Mbps | 3.9 | C- | 78/100 |
| 14445 (East Rochester) | 7,772 | 98.8% | 7,864 Mbps | 5.9 | A- | 57/100 |
| 14464 (Hamlin) | 6,932 | 18.3% | 1,000 Mbps | 4 | D+ | 72/100 |
| 14514 (North Chili) | 6,219 | 79.0% | 6,503 Mbps | 5.1 | B- | 56/100 |
| 14546 (Scottsville) | 4,866 | 88.2% | 6,115 Mbps | 4.7 | B- | 71/100 |
| 14543 (Rush) | 3,193 | 92.1% | 6,529 Mbps | 4.4 | B | 80/100 |
| 14604 (Rochester) | 3,081 | 60.8% | 3,411 Mbps | 4.4 | C+ | 28/100 |
| 14627 (Rochester) | 2,485 | 36.4% | 1,000 Mbps | 4 | D+ | 64/100 |
| 14614 (Rochester) | 1,348 | 48.9% | 969 Mbps | 2.9 | D+ | 45/100 |
| 14506 (Mendon) | 1,334 | 18.5% | 1,000 Mbps | 4.2 | D+ | 95/100 |
| 14511 (Mumford) | 481 | 97.9% | 6,875 Mbps | 4.8 | B+ | 75/100 |
| 14647 (Rochester) | 2 | 0.0% | 1,000 Mbps | 2 | D- | 24/100 |
Who is the Fastest Internet Provider in Monroe County?
Based on both FCC data and unbiased customer ratings, the fastest internet in the county comes from Greenlight Networks.
Data Reported to FCC by ISPs: Average Maximum Available in Monroe County
| Greenlight Networks | 8,000 |
|---|---|
| Frontier Communications | 7,000 |
| Spectrum | 1,000 |
| Verizon | 1,000 |
| Empire Access | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Monroe County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Monroe County Internet Providers
Based on 376 reviews from New York internet customers, Greenlight Networks is the best internet service provider for Monroe County residents. Greenlight Networks was rated at an average of 4.60 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 5.00 out of 5 stars and 94.9% coverage in Monroe County.
At a national level, based on 3312 national reviews for any of the providers listed above, Greenlight Networks is rated higher than any other provider, with a rating of 4.60 out of 5.
Local, State, and National Ratings for all Monroe County Internet Providers
The table below shows average customer ratings from customers in Monroe County, New York, and customers throughout the country.
| ISP / Tech Type | Monroe County Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (17) | (20) | (20) | View Plans | ||
| Verizon | (1) | (140) | (816) | View Plans | ||
| Frontier | (1) | (2) | (177) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Spectrum | (15) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Monroe County
Based on data reported by Monroe County ISPs to the FCC, the fastest speeds in the county are available through Greenlight Networks. The company offers speeds up to 8,000 Mbps in Monroe County. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Greenlight Networks. This indicates Greenlight Networks reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Monroe County Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (17) | (20) | (20) | View Plans | ||
| Frontier | (1) | (2) | (177) | View Plans | ||
| Verizon | (1) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Spectrum | (15) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Monroe County?
Of the providers in Monroe County, customers rate Greenlight Networks the best for price. Data comes from customers rating their satisfaction with pricing: in Monroe County where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Greenlight Networks is rated 4.41 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 5.00 out of 5.
The table below shows how customers in Monroe County, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Monroe County
| ISP / Tech Type | Monroe County Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (17) | (20) | (20) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| Verizon | (1) | (140) | (816) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Frontier | (1) | (2) | (177) | View Plans | ||
| Spectrum | (15) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Fiber, 5G, Cable and DSL Internet in Monroe County
Which Fiber Internet Providers are Available in Monroe County?
Greenlight Networks Fiber in Monroe County, NY
Greenlight Networks offers Fiber service to 58.6% of Monroe County homes. Across the county, Greenlight Networks Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Frontier Fiber in Monroe County, NY
Frontier Communications offers Fiber service to 55.4% of Monroe County homes. Across the county, Frontier Fiber has speeds up to 6,851 Mbps, with speeds from 150 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Monroe County from Frontier in terms of customer satisfaction.
Spectrum Fiber in Monroe County, NY
Spectrum offers Fiber service to 13.3% of Monroe County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Monroe County?
T-Mobile Home Internet Fixed Wireless in Monroe County, NY
T-Mobile Home Internet offers Fixed Wireless service to 96.6% of Monroe County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 77 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the county.
Verizon Fixed Wireless in Monroe County, NY
Verizon offers Fixed Wireless service to 94.9% of Monroe County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 387 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 28 Mbps throughout the county.
Which Cable Internet Providers are Available in Monroe County?
Which DSL Internet Providers are Available in Monroe County?
Frontier DSL in Monroe County, NY
Frontier Communications offers DSL service to 59.3% of Monroe County homes. Across the county, Frontier DSL has speeds up to 27 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.9 Mbps throughout the county. Frontier DSL is rated higher than other types of internet service available in Monroe County from Frontier in terms of customer satisfaction.
Customer Reviews for Internet Service Providers in New York
Customer Reviews
A Fairport, NY Customer
Verizon Fixed Wireless
April 27, 2026 Shafonya B
Spectrum Cable
March 25, 2026 Overall, Spectrum internet is okay. There have been instances in which there is an outage, which is rare but it happens. Usually, everything is back up and running within a matter of hours. There was a few times it was out all day, and we weren't compensated for it. I know a day isn't a very long time, but for people who depend on it for work and school, it can become the hassle.
A Fairport, NY Customer
Spectrum Cable
December 11, 2025 A Brockport, NY Customer
Spectrum Cable
October 22, 2025 A Rochester, NY Customer
Spectrum Cable
July 24, 2025 Rate your provider
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Which ISP Should You Choose in Monroe County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Monroe County is Greenlight Networks.
- The fastest internet provider should be Greenlight Networks. Considering speed for the money and reliability in speeds, Greenlight Networks may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Monroe County is Greenlight Networks.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Monroe County, available to 98.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.