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Best Internet Providers in Monroe County, NY

All 6 providers, ranked by coverage, speed and customer ratings

Monroe County has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Monroe County.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber80.0%New York 86.4%22nd of 62
Average top speed6,165 MbpsNew York 4,235 Mbps6th of 62
Providers64.9 at a typical address10th of 62
Homes with internet90%New York 91%Tied 23rd of 62
ISP Report CardB-score 59 of 100Tied 10th of 62
Connectivity index63/100New York 69/100Tied 18th of 62

Ranks compare Monroe County with the 62 New York counties.

The Best Internet in Monroe County, NY at a Glance

Top rankedSee the full rankingFirst in our Monroe County ranking by coverage, speed and customer ratings.See plans
FastestGreenlight NetworksUp to 8,000 Mbps advertised to the FCCCompare speeds
Best ratedGreenlight NetworksRated 4.71 out of 5 by its customers, available to 58.57% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Monroe County Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Spectrum

Spectrum logo

Availability:

98.2%

Customer Rating:

3.3 of 5 stars

(1949)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Monroe County.

Max Download Speed InfoCalculated from the maximum speeds available to most Monroe County residents, weighted by block population.

Customer Rating

Fiber

13.3%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(207)

Cable

98.1%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1739)

Frontier

Frontier logo

Availability:

83.5%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Monroe County.

Max Download Speed InfoCalculated from the maximum speeds available to most Monroe County residents, weighted by block population.

Customer Rating

Fiber

55.4%

6,851 Mbps

7,000 Mbps

Fiber: 3.6 of 5 stars

(119)

DSL

59.3%

27 Mbps

115 Mbps

DSL: 2.7 of 5 stars

(58)

Greenlight Networks

Greenlight Networks logo

Availability:

58.6%

Customer Rating:

4.6 of 5 stars

(20)

View Plans

Price: $50.00 - $150.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Monroe County.

Max Download Speed InfoCalculated from the maximum speeds available to most Monroe County residents, weighted by block population.

Customer Rating

Fiber

58.6%

8,000 Mbps

8,000 Mbps

Fiber: 4.6 of 5 stars

(20)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.6%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Monroe County.

Max Download Speed InfoCalculated from the maximum speeds available to most Monroe County residents, weighted by block population.

Customer Rating

Fixed Wireless

96.6%

77 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

94.9%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Monroe County.

Max Download Speed InfoCalculated from the maximum speeds available to most Monroe County residents, weighted by block population.

Customer Rating

Fixed Wireless

94.9%

387 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(362)

Empire Access

Empire Access logo

Availability:

7.5%

Customer Rating:

3.8 of 5 stars

(8)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Monroe County.

Max Download Speed InfoCalculated from the maximum speeds available to most Monroe County residents, weighted by block population.

Customer Rating

Fiber

7.5%

1,000 Mbps

1,000 Mbps

Fiber: 3.8 of 5 stars

(8)

Satellite providers, which generally offer 100% coverage across the United States, are available for Monroe County residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Monroe County ratings may vary and are shown below.

Who is the Best Internet Provider in Monroe County, NY?

Greenlight Networks is the best internet provider in Monroe County based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Greenlight Networks had the best reviews at the local, state, and national levels versus all available providers in Monroe County, making it a solid recommendation among providers with reviews. Greenlight Networks is an option for 58.57% of the county.

Which Providers are Available at my Home in Monroe County?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Monroe County, NY map of internet availability

How Monroe County Compares to the Rest of New York

Monroe County's report card score is tied 10th of 62 and its connectivity index is tied 18th of 62.

B-score 59 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.Tied 10th of 62
63/100New York 69/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.Tied 18th of 62
Measure Monroe County Rank among New York counties New York US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 80.0% 22nd of 62 86.4% 71.5% Richmond County (99.5%)
Average top speed 6,165 Mbps 6th of 62 4,235 Mbps 3,486 Mbps Nassau County (7,817 Mbps)
Providers at a typical address 4.9 10th of 62 5.2 7.1 New York County (7)
Connectivity index inputs: how much households need and use the internet
People per household 2.4 Tied 15th of 62 2.6 2.7 Rockland County (3.5)
Workers who work from home 16% Tied 8th of 62 15% 15% New York County (25%)
Homes with a computer, tablet or phone 95% Tied 14th of 62 95% 96% Dutchess County and Nassau County and 4 more (97%)
Homes with internet 90% Tied 23rd of 62 91% 91% Nassau County and Putnam County (95%)
Homes on fiber, cable or DSL 79% Tied 14th of 62 77% 76% Nassau County and Saratoga County (84%)
More about the households here
Homes with a desktop or laptop 80% Tied 18th of 62 80% 81% Tompkins County (89%)
Median household income $86,333 19th of 62 $100,975 $93,246 Nassau County ($156,303)
Residents in school (6th grade to college) 16% Tied 14th of 62 16% 16% Tompkins County (33%)

Fiber reaches 80.0% of homes in Monroe County, against 86.4% across New York. Households in Monroe County are smaller than the US average (2.4 people against 2.7); 16% of workers work from home (US 15%); and the median household income is $86,333 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

How Monroe County Compares to Its Neighbors

Monroe County has 5 neighbors. Among them, Ontario County has the most homes with fiber (78.2%) and Orleans County the fewest (17.4%); Monroe County has 80.0%.

Map of Monroe County and its neighbors by ISP Report Card grade

ISP Report CardABCDFThis page

Hover over or tap a county for its numbers, and click through to its page.

Monroe County and its neighbors

County People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Monroe County (this page)759,443 80.0%6,165 Mbps4.9B-63/100
Ontario County112,458 78.2%3,285 Mbps5.6B-64/100
Wayne County91,283 48.5%1,199 Mbps3.5C-53/100
Livingston County61,834 75.3%4,795 Mbps4.7B-54/100
Genesee County58,388 66.4%1,220 Mbps3.9C53/100
Orleans County40,343 17.4%995 Mbps3.6D+49/100

Internet in Monroe County by City and ZIP Code

Fiber reaches from 14.8% of homes in Mendon to 97.1% in Irondequoit; by ZIP code, from 17.9% in 14619 (Rochester) to 98.8% in 14445 (East Rochester). Each row links to that place’s page.

Cities and towns in Monroe County

City or town People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Rochester metro area1,065,361 74.5%5,159 Mbps4.8B-61/100
Webster54,306 94.0%7,489 Mbps5.4B+69/100
Irondequoit51,043 97.1%7,665 Mbps5.7B+58/100
Fairport40,899 93.4%7,417 Mbps5.1B78/100
Brighton37,895 82.1%6,241 Mbps4.6B-68/100
Pittsford32,860 79.5%5,989 Mbps5B-83/100
Penfield22,953 93.5%7,437 Mbps5.5B+79/100
Hilton18,447 85.0%6,431 Mbps4.8B-75/100
Brockport16,850 71.1%5,157 Mbps4.4C+60/100
West Henrietta16,417 74.5%7,297 Mbps5.1B-70/100
Spencerport16,406 89.8%5,618 Mbps4.9B67/100
Greece14,493 94.8%7,638 Mbps5.5B+60/100
Henrietta9,693 85.5%6,673 Mbps5.2B52/100
East Rochester9,550 85.0%6,940 Mbps5.3B61/100
North Gates9,458 94.6%7,557 Mbps5.6B+56/100
North Chili8,156 86.2%6,877 Mbps5.2B60/100
Churchville7,522 43.9%3,574 Mbps4.2C70/100
Hamlin7,293 18.8%1,093 Mbps4D+73/100
Honeoye Falls7,156 19.4%1,287 Mbps4C-75/100
Scottsville5,177 90.3%6,476 Mbps4.6B67/100
Rush3,009 94.0%6,649 Mbps4.4B76/100
Sweden Center1,567 75.9%5,556 Mbps4.7B-79/100
Mendon1,495 14.8%1,000 Mbps4.1D+95/100
Town Pump1,178 84.8%5,492 Mbps3.7B-77/100
Egypt1,158 57.8%4,808 Mbps4.5C+84/100
Mumford754 97.3%5,464 Mbps4.5B76/100
Parma Center696 100.0%7,000 Mbps4.5B+77/100
Parma Corners611 100.0%5,386 Mbps4.1B72/100
Payne Beach610 78.4%6,070 Mbps5B-72/100
Garland557 100.0%6,727 Mbps4.5B+65/100
Walker556 59.4%3,374 Mbps4.3C+71/100
Garbutt483 89.4%6,043 Mbps4.9B68/100
West Chili437 76.7%5,600 Mbps4.9B-71/100
Mendon Center380 28.7%1,916 Mbps3.5C-80/100
Clarkson285 19.6%2,375 Mbps3.6C-68/100
South Greece252 100.0%6,679 Mbps5.1B+76/100
Clifton208 71.6%4,577 Mbps4.3C+73/100
Sibleyville185 24.9%1,000 Mbps4D+81/100
Adams Basin157 100.0%6,172 Mbps3.6B65/100
Tomlinson Corners151 0.0%1,000 Mbps3.2D-95/100
West Rush144 25.7%2,435 Mbps3.5C-85/100
South Chili134 93.3%6,597 Mbps3.9B-65/100

ZIP codes in Monroe County

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
14580 (Webster)54,067 93.6%7,452 Mbps5.4B69/100
14450 (Fairport)42,660 93.7%7,427 Mbps5.2B78/100
14609 (Rochester)41,323 88.5%6,878 Mbps4.8B51/100
14624 (Rochester)37,054 92.3%7,201 Mbps4.9B77/100
14612 (Rochester)34,894 83.0%6,749 Mbps5.1B63/100
14534 (Pittsford)32,856 78.9%5,961 Mbps5B-83/100
14621 (Rochester)32,703 73.3%5,386 Mbps4.5B-39/100
14626 (Rochester)30,210 95.8%7,677 Mbps5.2B+62/100
14606 (Rochester)28,499 86.5%6,552 Mbps5.2B55/100
14616 (Rochester)28,133 96.1%7,656 Mbps5.6B+63/100
14623 (Rochester)27,469 72.9%5,407 Mbps4.6B-46/100
14620 (Rochester)24,734 85.5%6,771 Mbps4.7B-61/100
14618 (Brighton)23,861 77.6%6,353 Mbps4.6B-85/100
14617 (Irondequoit)23,008 97.8%7,674 Mbps5.7B+71/100
14526 (Penfield)21,091 93.2%7,408 Mbps5.5B+79/100
14420 (Brockport)19,934 71.3%5,189 Mbps4.4C+62/100
14468 (Hilton)19,133 83.1%6,227 Mbps4.8B-74/100
14611 (Rochester)18,517 22.2%1,449 Mbps3.6D+37/100
14559 (Spencerport)17,783 89.7%5,507 Mbps4.8B68/100
14615 (Rochester)16,395 83.3%6,258 Mbps4.9B-47/100
14607 (Rochester)16,351 87.0%6,373 Mbps5.6B62/100
14613 (Rochester)14,882 49.7%3,720 Mbps4C54/100
14610 (Rochester)14,303 77.5%6,086 Mbps4.7B-54/100
14619 (Rochester)14,131 17.9%1,925 Mbps4.1C-68/100
14586 (West Henrietta)13,325 96.7%7,437 Mbps5.1B+86/100
14608 (Rochester)12,916 29.3%1,796 Mbps3.6C-41/100
14605 (Rochester)11,986 61.2%3,633 Mbps4.6C+41/100
14622 (Irondequoit)11,930 98.2%7,860 Mbps6.2A-57/100
14625 (Rochester)10,728 96.0%7,668 Mbps5.4B+78/100
14467 (Henrietta)9,713 85.4%6,541 Mbps5.2B53/100
14428 (Churchville)9,035 53.8%4,170 Mbps4.3C+70/100
14472 (Honeoye Falls)8,526 19.3%1,287 Mbps3.9C-78/100
14445 (East Rochester)7,772 98.8%7,864 Mbps5.9A-57/100
14464 (Hamlin)6,932 18.3%1,000 Mbps4D+72/100
14514 (North Chili)6,219 79.0%6,503 Mbps5.1B-56/100
14546 (Scottsville)4,866 88.2%6,115 Mbps4.7B-71/100
14543 (Rush)3,193 92.1%6,529 Mbps4.4B80/100
14604 (Rochester)3,081 60.8%3,411 Mbps4.4C+28/100
14627 (Rochester)2,485 36.4%1,000 Mbps4D+64/100
14614 (Rochester)1,348 48.9%969 Mbps2.9D+45/100
14506 (Mendon)1,334 18.5%1,000 Mbps4.2D+95/100
14511 (Mumford)481 97.9%6,875 Mbps4.8B+75/100
14647 (Rochester)2 0.0%1,000 Mbps2D-24/100

Who is the Fastest Internet Provider in Monroe County?

Based on both FCC data and unbiased customer ratings, the fastest internet in the county comes from Greenlight Networks.

Data Reported to FCC by ISPs: Average Maximum Available in Monroe County

Max Advertised Speed in Monroe County, NY
Greenlight Networks8,000
Frontier Communications7,000
Spectrum1,000
Verizon1,000
Empire Access1,000
Viasat100
T-Mobile Home Internet100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Monroe County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Monroe County Internet Providers

Based on 376 reviews from New York internet customers, Greenlight Networks is the best internet service provider for Monroe County residents. Greenlight Networks was rated at an average of 4.60 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 5.00 out of 5 stars and 94.9% coverage in Monroe County.

At a national level, based on 3312 national reviews for any of the providers listed above, Greenlight Networks is rated higher than any other provider, with a rating of 4.60 out of 5.

Local, State, and National Ratings for all Monroe County Internet Providers

The table below shows average customer ratings from customers in Monroe County, New York, and customers throughout the country.

ISP / Tech TypeMonroe County OverallNew York OverallNational OverallFor Service
Greenlight Networks4.5 of 5 stars (17)4.5 of 5 stars (20)4.5 of 5 stars (20)View Plans
Verizon5 of 5 stars (1)3.5 of 5 stars (140)4 of 5 stars (816)View Plans
Frontier4 of 5 stars (1)4 of 5 stars (2)3.5 of 5 stars (177)View Plans
T-Mobile Home Internet4 of 5 stars (1)4 of 5 stars (18)4 of 5 stars (342)View Plans
Empire AccessNo rating yet (0)3.5 of 5 stars (7)4 of 5 stars (8)View Plans
Spectrum3 of 5 stars (15)3 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Monroe County

Based on data reported by Monroe County ISPs to the FCC, the fastest speeds in the county are available through Greenlight Networks. The company offers speeds up to 8,000 Mbps in Monroe County. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers rated their satisfaction with internet speed highest with Greenlight Networks. This indicates Greenlight Networks reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeMonroe County SpeedNew York SpeedNational SpeedFor Service
Greenlight Networks4.5 of 5 stars (17)4.5 of 5 stars (20)4.5 of 5 stars (20)View Plans
Frontier5 of 5 stars (1)4 of 5 stars (2)3.5 of 5 stars (177)View Plans
Verizon5 of 5 stars (1)4 of 5 stars (140)4 of 5 stars (816)View Plans
T-Mobile Home Internet4 of 5 stars (1)4 of 5 stars (18)4 of 5 stars (342)View Plans
Empire AccessNo rating yet (0)3.5 of 5 stars (7)3.5 of 5 stars (8)View Plans
Spectrum3 of 5 stars (15)3.5 of 5 stars (189)3.5 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Monroe County?

Of the providers in Monroe County, customers rate Greenlight Networks the best for price. Data comes from customers rating their satisfaction with pricing: in Monroe County where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Greenlight Networks is rated 4.41 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 5.00 out of 5.

The table below shows how customers in Monroe County, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Monroe County

ISP / Tech TypeMonroe County AffordabilityNew York AffordabilityNational AffordabilityFor Service
Greenlight Networks4.5 of 5 stars (17)4.5 of 5 stars (20)4.5 of 5 stars (20)View Plans
T-Mobile Home Internet5 of 5 stars (1)4 of 5 stars (18)4 of 5 stars (342)View Plans
Verizon5 of 5 stars (1)3.5 of 5 stars (140)3.5 of 5 stars (816)View Plans
Empire AccessNo rating yet (0)3.5 of 5 stars (7)4 of 5 stars (8)View Plans
Frontier3 of 5 stars (1)3.5 of 5 stars (2)3.5 of 5 stars (177)View Plans
Spectrum3 of 5 stars (15)2.5 of 5 stars (189)3 of 5 stars (1949)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Fiber, 5G, Cable and DSL Internet in Monroe County

Which Fiber Internet Providers are Available in Monroe County?

Greenlight Networks Fiber in Monroe County, NY

Greenlight Networks logo

Availability:

58.6%

Customer Rating:

4.6 of 5 stars

(20)

Avg. Download Speed

8,000 Mbps

Greenlight Networks offers Fiber service to 58.6% of Monroe County homes. Across the county, Greenlight Networks Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps, with speeds from 8,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Greenlight Networks Fiber. Greenlight Networks Fiber is rated the same as other types of internet service available in Monroe County from Greenlight Networks in terms of customer satisfaction.

Frontier Fiber in Monroe County, NY

Frontier logo

Availability:

55.4%

Customer Rating:

3.6 of 5 stars

(119)

Avg. Download Speed

6,851 Mbps

Frontier Communications offers Fiber service to 55.4% of Monroe County homes. Across the county, Frontier Fiber has speeds up to 6,851 Mbps, with speeds from 150 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Monroe County from Frontier in terms of customer satisfaction.

Spectrum Fiber in Monroe County, NY

Spectrum logo

Availability:

13.3%

Customer Rating:

3.5 of 5 stars

(207)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 13.3% of Monroe County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 1,000, with an average of 996 Mbps throughout the county. Spectrum Fiber is rated about the same as other types of internet service available in Monroe County from Spectrum in terms of customer satisfaction.

Empire Access Fiber in Monroe County, NY

Empire Access logo

Availability:

7.5%

Customer Rating:

3.8 of 5 stars

(8)

Avg. Download Speed

1,000 Mbps

Empire Access offers Fiber service to 7.5% of Monroe County homes. Across the county, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the county. Empire Access Fiber is rated the same as other types of internet service available in Monroe County from Empire Access in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Monroe County?

T-Mobile Home Internet Fixed Wireless in Monroe County, NY

T-Mobile Home Internet logo

Availability:

96.6%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

77 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.6% of Monroe County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 77 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the county. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Monroe County from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Monroe County, NY

Verizon logo

Availability:

94.9%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

387 Mbps

Verizon offers Fixed Wireless service to 94.9% of Monroe County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 387 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 28 Mbps throughout the county. Verizon Fixed Wireless is rated other types of internet service available in Monroe County from Verizon in terms of customer satisfaction.

Which Cable Internet Providers are Available in Monroe County?

Spectrum Cable in Monroe County, NY

Spectrum logo

Availability:

98.1%

Customer Rating:

3.3 of 5 stars

(1739)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 98.1% of Monroe County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 996 Mbps throughout the county. Spectrum Cable is rated higher than other types of internet service available in Monroe County from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Monroe County?

Frontier DSL in Monroe County, NY

Frontier logo

Availability:

59.3%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

27 Mbps

Frontier Communications offers DSL service to 59.3% of Monroe County homes. Across the county, Frontier DSL has speeds up to 27 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.9 Mbps throughout the county. Frontier DSL is rated higher than other types of internet service available in Monroe County from Frontier in terms of customer satisfaction.

Customer Reviews for Internet Service Providers in New York

Customer Reviews

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A Fairport, NY Customer

Verizon Fixed Wireless

5 of 5 stars April 27, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

Shafonya B

Spectrum Cable

4 of 5 stars March 25, 2026

Overall, Spectrum internet is okay. There have been instances in which there is an outage, which is rare but it happens. Usually, everything is back up and running within a matter of hours. There was a few times it was out all day, and we weren't compensated for it. I know a day isn't a very long time, but for people who depend on it for work and school, it can become the hassle.

Plan Pricing: 3 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

A Fairport, NY Customer

Spectrum Cable

3 of 5 stars December 11, 2025
Plan Pricing: 2 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 3 of 5 stars

A Brockport, NY Customer

Spectrum Cable

2 of 5 stars October 22, 2025
Plan Pricing: 3 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 2 of 5 stars

A Rochester, NY Customer

Spectrum Cable

2 of 5 stars July 24, 2025
Plan Pricing: 2 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

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Which ISP Should You Choose in Monroe County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Monroe County is Greenlight Networks.
  • The fastest internet provider should be Greenlight Networks. Considering speed for the money and reliability in speeds, Greenlight Networks may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Monroe County is Greenlight Networks.
  • Viasat, Spectrum, and HughesNet has the broadest coverage in Monroe County, available to 98.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.