3 Best Internet Providers in Palolo, Honolulu, HI
Find internet availability by address in Palolo, Honolulu, HI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Palolo ISP Report Card | Business Internet in Palolo
| Palolo ISP Report Card | B | |
| Download Speed for Most Households | 2,850 Mbps | |
| Number of Internet Service Providers | 3 | |
| Real Palolo Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Palolo has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Palolo.
Palolo overview
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Palolo has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Palolo.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Cable
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Palolo, Honolulu, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Palolo ratings may vary and are shown below.
Who is the Best Internet Provider in Palolo, Honolulu, HI?
Hawaiian Telcom is the highest-rated internet provider in Palolo based on 32 Honolulu customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Palolo, Hawaii, and customers throughout the country.
Top Rated Internet Providers in Palolo
Local, State, and National Ratings for all Palolo Internet Providers
| ISP / Tech Type | Palolo Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (2) | (17) | (17) | View Plans | ||
| Spectrum | (3) | (15) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 32 reviews from Honolulu internet customers, Hawaiian Telcom is the best internet service provider for Palolo residents. Hawaiian Telcom was rated at an average of 3.89 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Honolulu, with 4.50 out of 5 stars and 99.7% coverage in Palolo.
At a national level, based on 2065 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Which Providers are Available at my Home in Palolo?
a different provider.

Internet Availability Key
Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Palolo?
Based on both FCC data and unbiased customer ratings in Palolo, the fastest internet in the neighborhood comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Palolo
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Hawaiian Telcom | 2,850 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Palolo
| ISP / Tech Type | Palolo Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (2) | (17) | (17) | View Plans | ||
| Spectrum | (3) | (15) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Palolo ISPs to the FCC, the fastest speeds in the neighborhood are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Palolo. Therefore, the average customer can get up to 2,850 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Palolo?
Honolulu customers rate Hawaiian Telcom as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Hawaiian Telcom received a local rating of 3.78 out of 5, which is similar to the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Palolo customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Palolo, Honolulu, and the United States rated the affordability of their internet service.
Rated Affordability in Palolo
| ISP / Tech Type | Palolo Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (2) | (17) | (17) | View Plans | ||
| Spectrum | (3) | (15) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Palolo Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Palolo below, including the metrics used and how Palolo compares to the rest of Honolulu and nation.
| Metric
(hover for details)
|
Palolo | Hawaii | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Palolo that have a Fiber internet connection available to their home. | 99.74% | 84.90% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,850 Mbps | 2,657 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Palolo. | 3.8 | 3.7 | 6.8 |
| Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.0 | 3.1 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 11% | 9% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 92% | 96% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 92% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 81% | 80% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 81% | 86% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Palolo ISP Report Card & Digital Connectivity Index
The ISP Report Card in Palolo is B, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Palolo is high with a score of 72 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Palolo have done a good job meeting the needs of its residents.
The Palolo ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of Palolo households have an internet connection despite having 99.74% availability. 81% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 81% of households have a broadband connection such as fiber, cable or DSL available to their home, 81% subscribe to it. A very large amount of Palolo residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Neighborhoods Compare to Palolo?
- ISP Report Card: B
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 79 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C
- Digital Connectivity Index: 45 / 100
- ISP Report Card: B
- Digital Connectivity Index: 89 / 100
- ISP Report Card: B
- Digital Connectivity Index: 50 / 100
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
How Much Speed does a Palolo Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Palolo is 3.0, which is smaller than the Honolulu average of 3.1 and larger than the national average of 2.7. Palolo's average household income is $105,658 which is higher than the Honolulu average of $113,971 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Palolo also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Honolulu average of 15%. Additionally, 11% of residents work from home, which is higher than the 9% of residents in Honolulu who work from home. This and other factors you can see above show us that the community of Palolo has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Palolo households are more technology-disengaged. 92% of households have some sort of computing device, 83% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Palolo?
Hawaiian Telcom Fiber in Palolo, Honolulu, HI
Hawaiian Telcom offers Fiber service to 99.7% of Palolo homes. Across the neighborhood, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps
Which Cable Internet Providers are Available in Palolo?
Spectrum Cable in Palolo, Honolulu, HI
Spectrum offers Cable service to 99.7% of Palolo homes. Across the neighborhood, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Palolo?
Hawaiian Telcom DSL in Palolo, Honolulu, HI
Hawaiian Telcom offers DSL service to 80.9% of Palolo homes. Across the neighborhood, Hawaiian Telcom DSL has speeds up to 13 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.4 Mbps throughout the neighborhood.
Which Fixed Wireless and LTE Internet Providers are Available in Palolo?
T-Mobile Home Internet Fixed Wireless in Palolo, Honolulu, HI
T-Mobile Home Internet offers Fixed Wireless service to 99.7% of Palolo homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood.
Which ISP Should You Choose in Palolo?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Palolo is Hawaiian Telcom.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Palolo is Hawaiian Telcom.
- Viasat, T-Mobile Home Internet, Spectrum, HughesNet, and Hawaiian Telcom has the broadest coverage in Palolo, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Palolo compare to other cities with a similar population?
To see how Palolo stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Palolo's B ISP Report Card and 72 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 89 / 100
- ISP Report Card: A
- Digital Connectivity Index: 88 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 36 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 76 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 34 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 67 / 100
- ISP Report Card: A
- Digital Connectivity Index: 79 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
Spencer H.
Hawaiian Telcom Fiber
January 07, 2026 We switched from Spectrum to Hawaiian Telcom after our rates were raised by 75% and.
The switch was relatively painless, quick, and significantly cheaper.
The installation was on time and the technician was fast and knowledgeable.
The download speed advertised is what I receive regularly and we have not experienced any outages yet.
We had switched from Hawaiian Telcom in the past because Spectrum had offered a promotional price that was too good to pass up, however the service and equipment left us wanting.
Hawaiian Telcom has not let me down, in the past and now I believe I will be sticking with them for the foreseeable future.
More
A Honolulu, HI Customer
Spectrum Cable
October 01, 2025 More
Andy S.
Hawaiian Telcom Fiber
September 06, 2025 We were only recently able to get fiber in our area, but so far it is much more reliable and fast than the Spectrum service we had before. Pricing is good and service has yet to drop. Being in Hawaii, our Spectrum service was terrible and would intermittently drop all the time. They also had awful customer service with techs that were often not very knowledgeable. Hawaii Telecom has been easy to work with so far and an overall much better experience.
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A Koloa, HI Customer
Spectrum Cable
July 23, 2025 We have had Spectrum at our house for about 4 years now and we haven't had any issues so far. We have the lower plan with slower internet speed, but it is still quick and works well for us. The pricing for internet alone increased a lot after the first year, which we weren't too happy about. However, we recently just switched to Spectrum mobile because they were offering a great deal for 2 years for internet and mobile.
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Bindhu S
Hawaiian Telcom Fiber
July 22, 2025 The internet speed is satisfactory, and the onsite customer service has been consistently reliable. However, the telephone customer service experience has been disappointing. Calls are routed internationally, and the representatives often struggle to understand or resolve the issues effectively. Technical support is also lacking; wait times to connect with a technician are excessively long. If alternative providers become available, I would strongly consider exploring them. Additionally, pricing becomes inconsistent after the first year. Based on feedback from neighbors, promotional rates are typically not extended beyond the initial term.
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