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3 Best Internet Providers in Palolo, Honolulu, HI

Find internet availability by address in Palolo, Honolulu, HI

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Palolo ISP Report Card | Business Internet in Palolo

Palolo ISP Report at a Glance
ISP grade Palolo ISP Report Card B
Average speed Download Speed for Most Households 2,850 Mbps
ISP count Number of Internet Service Providers 3
Customer review count Real Palolo Customer Ratings 5

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Palolo has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Palolo.

Palolo overview

Palolo has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Palolo.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

99.7%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Palolo.

Max Download Speed InfoCalculated from the maximum speeds available to most Palolo residents, weighted by user distribution.

Customer Rating

Cable

99.7%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

Hawaiian Telcom

Hawaiian Telcom logo

Availability:

99.7%

Customer Rating:

4.0 of 5 stars

(17)

View Plans

1-877-374-1571 Price: $30.00 - $164.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Palolo.

Max Download Speed InfoCalculated from the maximum speeds available to most Palolo residents, weighted by user distribution.

Customer Rating

Fiber

99.7%

2,850 Mbps

2,850 Mbps

Fiber: 4.0 of 5 stars

(14)

DSL

80.9%

13 Mbps

25 Mbps

DSL: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

99.7%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Palolo.

Max Download Speed InfoCalculated from the maximum speeds available to most Palolo residents, weighted by user distribution.

Customer Rating

Fixed Wireless

99.7%

67 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Palolo, Honolulu, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.


Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Palolo residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Palolo ratings may vary and are shown below.

Who is the Best Internet Provider in Palolo, Honolulu, HI?

Hawaiian Telcom is the best internet provider in Palolo based on Honolulu customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Hawaiian Telcom had the best reviews at the local, state, and national levels versus all available providers in Palolo, making it a solid recommendation among providers with reviews. Hawaiian Telcom is an option for 99.74% of the neighborhood.

Hawaiian Telcom logo

Click here to get Hawaiian Telcom

or call 1-877-374-1571

The chart and table below show average customer ratings from customers in Palolo, Hawaii, and customers throughout the country.

Top Rated Internet Providers in Palolo


Hawaiian Telcom4.004.004.07
Spectrum2.672.873.28
T-Mobile Home InternetN/A4.504.04
HughesNetN/A2.002.29
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Palolo Internet Providers

ISP / Tech TypePalolo OverallHawaii OverallNational OverallFor Service
Hawaiian Telcom (2) (17) (17)View Plans
Spectrum (3) (15) (1738)View Plans
T-Mobile Home Internet (0) (2) (284)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Based on 35 reviews from Honolulu internet customers, Hawaiian Telcom is the best internet service provider for Palolo residents. Hawaiian Telcom was rated at an average of 3.92 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Honolulu, with 2.67 out of 5 stars and 99.7% coverage in Palolo.

At a national level, based on 2068 national reviews for any of the providers listed above, Hawaiian Telcom is rated higher than any other provider, with a rating of 4.07 out of 5.

Which Providers are Available at my Home in Palolo?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Palolo, Honolulu, HI map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Palolo?

Based on both FCC data and unbiased customer ratings in Palolo, the fastest internet in the neighborhood comes from Hawaiian Telcom.

Data Reported to FCC by ISPs: Average Maximum Available in Palolo

Max Advertised Speed in Palolo, Honolulu, HI


ISP / Tech TypeMax Advertised Speed
Hawaiian Telcom2,850 Mbps
Spectrum1,000 Mbps
Viasat100 Mbps
T-Mobile Home Internet100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Palolo


Hawaiian Telcom4.504.414.40
Spectrum3.333.473.61
T-Mobile Home InternetN/A4.503.96
HughesNetN/A2.002.25
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePalolo SpeedHawaii SpeedNational SpeedFor Service
Hawaiian Telcom (2) (17) (17)View Plans
Spectrum (3) (15) (1738)View Plans
T-Mobile Home Internet (0) (2) (284)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Palolo ISPs to the FCC, the fastest speeds in the neighborhood are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Palolo. Therefore, the average customer can get up to 2,850 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Palolo?

Honolulu customers rate Hawaiian Telcom as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Hawaiian Telcom received a local rating of 2.50 out of 5, which is much lower than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Palolo customers with an average price rating of 2.00 out of 5.

The chart and graph below show how customers in Palolo, Honolulu, and the United States rated the affordability of their internet service.

Rated Affordability in Palolo


Hawaiian Telcom2.503.823.86
Spectrum2.002.402.91
T-Mobile Home InternetN/A4.004.11
HughesNetN/A2.002.56
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePalolo AffordabilityHawaii AffordabilityNational AffordabilityFor Service
Hawaiian Telcom (2) (17) (17)View Plans
Spectrum (3) (15) (1738)View Plans
T-Mobile Home Internet (0) (2) (284)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Palolo Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Palolo below, including the metrics used and how Palolo compares to the rest of Honolulu and nation.

Palolo ISP Report Card: B
Metric

(hover for details)
Palolo Hawaii USA
99.74% 84.90% 67.25%
2,850 Mbps 2,657 Mbps 3,293 Mbps
3.8 3.7 6.8

 

Palolo Digital Connectivity Index: 72 / 100
Metric

(hover for details)
Palolo Hawaii USA
3.0 3.1 2.7
11% 9% 14%
92% 96% 95%
88% 92% 90%
81% 80% 75%
81% 86% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Palolo ISP Report Card & Digital Connectivity Index

The ISP Report Card in Palolo is B, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Palolo is high with a score of 72 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Palolo have done a good job meeting the needs of its residents.

The Palolo ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

88% of Palolo households have an internet connection despite having 99.74% availability. 81% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 81% of households have a broadband connection such as fiber, cable or DSL available to their home, 81% subscribe to it. A very large amount of Palolo residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Palolo?

Kaimuki, Honolulu, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 81 / 100
Waialae-Kahala, Honolulu, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 81 / 100
Manoa, Honolulu, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 79 / 100
Diamond Head-Kapahulu-St Louis, Honolulu, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 67 / 100
Mxcully-Moiliili, Honolulu, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 45 / 100
Waikiki, Honolulu, HI

  • ISP Report Card: C
  • Digital Connectivity Index: 45 / 100
Kuliouou-Kalani Iki, East Honolulu, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 89 / 100
Makiki, Honolulu, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 50 / 100
Nuuanu-Punchbowl, Honolulu, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 66 / 100

How Much Speed does a Palolo Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Palolo is 3.0, which is smaller than the Honolulu average of 3.1 and larger than the national average of 2.7. Palolo's average household income is $105,658 which is higher than the Honolulu average of $113,971 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Palolo also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Honolulu average of 15%. Additionally, 11% of residents work from home, which is higher than the 9% of residents in Honolulu who work from home. This and other factors you can see above show us that the community of Palolo has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Palolo households are more technology-disengaged. 92% of households have some sort of computing device, 83% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Palolo?

Hawaiian Telcom Fiber in Palolo, Honolulu, HI

Hawaiian Telcom logo

Availability:

99.7%

Customer Rating:

4.0 of 5 stars

(14)

Avg. Download Speed

2,850 Mbps

Hawaiian Telcom offers Fiber service to 99.7% of Palolo homes. Across the neighborhood, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps, with speeds from 2,850 Mpbs up to 2,850 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hawaiian Telcom Fiber. Hawaiian Telcom Fiber is rated the same as other types of internet service available in Palolo from Hawaiian Telcom in terms of customer satisfaction.

Which Cable Internet Providers are Available in Palolo?

Spectrum Cable in Palolo, Honolulu, HI

Spectrum logo

Availability:

99.7%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 99.7% of Palolo homes. Across the neighborhood, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the neighborhood. Spectrum Cable is rated lower than other types of internet service available in Palolo from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Palolo?

Hawaiian Telcom DSL in Palolo, Honolulu, HI

Hawaiian Telcom logo

Availability:

80.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

13 Mbps

Hawaiian Telcom offers DSL service to 80.9% of Palolo homes. Across the neighborhood, Hawaiian Telcom DSL has speeds up to 13 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.4 Mbps throughout the neighborhood. Hawaiian Telcom DSL is rated other types of internet service available in Palolo from Hawaiian Telcom in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Palolo?

T-Mobile Home Internet Fixed Wireless in Palolo, Honolulu, HI

T-Mobile Home Internet logo

Availability:

99.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

67 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 99.7% of Palolo homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Palolo from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in Palolo?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Palolo is Hawaiian Telcom.
  • The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Palolo is Hawaiian Telcom.
  • Viasat, T-Mobile Home Internet, Spectrum, HughesNet, and Hawaiian Telcom has the broadest coverage in Palolo, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Palolo compare to other cities with a similar population?

To see how Palolo stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Palolo's B ISP Report Card and 72 / 100 Digital Connectivity Index.

Turn of River, Stamford, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 83 / 100
Forest Park, Portland, OR

  • ISP Report Card: B-
  • Digital Connectivity Index: 89 / 100
Four Corners, Antioch, TN

  • ISP Report Card: A
  • Digital Connectivity Index: 88 / 100
Garfield Manor, Chicago, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 36 / 100
Georgetown, Savannah, GA

  • ISP Report Card: A-
  • Digital Connectivity Index: 77 / 100
U Street Corridor, Washington, DC

  • ISP Report Card: A-
  • Digital Connectivity Index: 76 / 100
Glenville, Cleveland, OH

  • ISP Report Card: C+
  • Digital Connectivity Index: 34 / 100
Glover Park, Washington, DC

  • ISP Report Card: B+
  • Digital Connectivity Index: 67 / 100
Gold Coast, Alameda, CA

  • ISP Report Card: A
  • Digital Connectivity Index: 79 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Hawaii

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