3 Best Internet Providers in Palolo, Honolulu, HI
Find internet availability by address in Palolo, Honolulu, HI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Palolo ISP Report Card | Business Internet in Palolo
| Palolo ISP Report Card | B | |
| Download Speed for Most Households | 2,850 Mbps | |
| Number of Internet Service Providers | 3 | |
| Real Palolo Customer Ratings | 5 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Palolo has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Palolo.
Palolo overview
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Palolo has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Palolo.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Palolo, Honolulu, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Palolo ratings may vary and are shown below.
Who is the Best Internet Provider in Palolo, Honolulu, HI?
Hawaiian Telcom is the highest-rated internet provider in Palolo based on 37 Hawaii customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Palolo, Hawaii, and customers throughout the country.
Top Rated Internet Providers in Palolo
Local, State, and National Ratings for all Palolo Internet Providers
| ISP / Tech Type | Palolo Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (2) | (19) | (19) | View Plans | ||
| Spectrum | (3) | (16) | (1881) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (322) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on 37 reviews from Hawaii internet customers, Hawaiian Telcom is the best internet service provider for Palolo residents. Hawaiian Telcom was rated at an average of 3.84 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Hawaii, with 4.50 out of 5 stars and 99.7% coverage in Palolo.
At a national level, based on 2222 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Palolo?
a different provider.
Coverage map for each provider in Palolo, Honolulu

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Palolo?
Based on both FCC data and unbiased customer ratings in Palolo, the fastest internet in the neighborhood comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Palolo
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Hawaiian Telcom | 2,850 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Palolo
| ISP / Tech Type | Palolo Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (2) | (19) | (19) | View Plans | ||
| Spectrum | (3) | (16) | (1881) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (322) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on data reported by Palolo ISPs to the FCC, the fastest speeds in the neighborhood are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Palolo. Therefore, the average customer can get up to 2,850 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Palolo?
Hawaii customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. Hawaiian Telcom is rated in second place for affordability by the company’s Palolo customers with an average price rating of 2.50 out of 5.
The chart and graph below show how customers in Palolo, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Palolo
| ISP / Tech Type | Palolo Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (2) | (19) | (19) | View Plans | ||
| Spectrum | (3) | (16) | (1881) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (322) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Palolo Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Palolo below, including the metrics used and how Palolo compares to the rest of Honolulu and nation.
| Metric
(hover for details)
|
Palolo | Hawaii | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Palolo that have a Fiber internet connection available to their home. | 99.74% | 87.64% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,850 Mbps | 2,710 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Palolo. | 4.2 | 3.9 | 7.1 |
| Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.0 | 3.1 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 10% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 96% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 92% | 93% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 82% | 81% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 82% | 86% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Palolo ISP Report Card & Digital Connectivity Index
The ISP Report Card in Palolo is B, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Palolo is high with a score of 74 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Palolo have done a good job meeting the needs of its residents.
The Palolo ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
92% of Palolo households have an internet connection despite having 99.74% availability. 82% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 82% of households have a broadband connection such as fiber, cable or DSL available to their home, 82% subscribe to it. A very large amount of Palolo residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Neighborhoods Compare to Palolo?
- ISP Report Card: B
- Digital Connectivity Index: 80 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 82 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 43 / 100
- ISP Report Card: B
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
How Much Speed does a Palolo Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Palolo is 3.0, which is smaller than the Honolulu average of 3.1 and larger than the national average of 2.7. Palolo’s average household income is $104,965 which is about average for the Honolulu average of $116,157 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Palolo also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Honolulu average of 15%. Additionally, 10% of residents work from home, which is lower than the 10% of residents in Honolulu who work from home. This and other factors you can see above show us that the community of Palolo has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Palolo households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 84% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Palolo?
Hawaiian Telcom Fiber in Palolo, Honolulu, HI
Hawaiian Telcom offers Fiber service to 99.7% of Palolo homes. Across the neighborhood, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps
Spectrum Fiber in Palolo, Honolulu, HI
Spectrum offers Fiber service to 44.6% of Palolo homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Palolo?
Spectrum Cable in Palolo, Honolulu, HI
Spectrum offers Cable service to 99.7% of Palolo homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Palolo?
Hawaiian Telcom DSL in Palolo, Honolulu, HI
Hawaiian Telcom offers DSL service to 78.7% of Palolo homes. Across the neighborhood, Hawaiian Telcom DSL has speeds up to 12 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.3 Mbps throughout the neighborhood.
Which Fixed Wireless and LTE Internet Providers are Available in Palolo?
T-Mobile Home Internet Fixed Wireless in Palolo, Honolulu, HI
T-Mobile Home Internet offers Fixed Wireless service to 99.7% of Palolo homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the neighborhood.
Which ISP Should You Choose in Palolo?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Palolo is Hawaiian Telcom.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Palolo is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, Spectrum, HughesNet, and Hawaiian Telcom has the broadest coverage in Palolo, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Palolo compare to other cities with a similar population?
To see how Palolo stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Palolo’s B ISP Report Card and 74 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 83 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 88 / 100
- ISP Report Card: A
- Digital Connectivity Index: 89 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 35 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 73 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 31 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: A
- Digital Connectivity Index: 79 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Palolo
Customer Reviews
A Honolulu, HI Customer
Hawaiian Telcom Fiber
June 18, 2025 More
Nina C.
Hawaiian Telcom Fiber
May 16, 2025 The speed and usability is great. However, since Hawaii is a small state our choices are really limited to Hawaiian Telcom and Spectrum, so the prices are a bit of a monopoly. If you want to have internet you have to pay, basically, or else go use the library.
More
JD
Spectrum Cable
February 06, 2023 Generally the service is okay, but not always. It can get annoying if the first technician at your house to do the job doesn't know how to do everything, because then they send in another tech and you have to wait. The pricing has been getting outrageous over the years, though. I am considering alternatives, but satellite doesn't quite cut it.
More
A Honolulu, HI Customer
Spectrum Cable
January 27, 2023 My internet provider oftentimes provides very spotty service. Sometimes late at night my internet will cut out with not explanation given. Customer service is also a nightmare to get a hold of with my waiting on hold for hours.
More
A Honolulu, HI Customer
Spectrum Cable
January 18, 2023 I enjoy working with Spectrum or using them as my service provider because they are very dependable/reliable. I have had some issues in the past, but they have been resolved always on time. The customer service people are friendly over the phone. Spectrum also has many benefits such as offering free ways to watch high school and college sports. I plan to continue using spectrum for as long as I can.
More
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