Best Internet Providers in Palolo, Honolulu, HI
All 3 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Palolo, Honolulu, HI
Palolo has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Palolo.
Ranks compare Palolo with the 18 neighborhoods in Honolulu.
The Best Internet in Palolo, Honolulu, HI at a Glance
Palolo Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Palolo ratings may vary and are shown below.
Who is the Best Internet Provider in Palolo, Honolulu, HI?
T-Mobile Home Internet is the highest-rated internet provider in Palolo based on 38 Hawaii customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Palolo?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Palolo, Honolulu
How Palolo Compares to the Rest of Honolulu
Palolo's report card score is tied 1st of 18 and its connectivity index is 6th of 18.
| Measure | Palolo | Rank among neighborhoods in Honolulu | Honolulu | Honolulu County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 99.7% | Tied 2nd of 18 | 87.6% | 87.6% | 71.5% | Kaimuki (100.0%) |
| Average top speed | 2,850 Mbps | Tied 1st of 18 | 2,710 Mbps | 2,710 Mbps | 3,486 Mbps | Tied with Kaimuki |
| Providers at a typical address | 4.2 | Tied 4th of 18 | 3.9 | 3.9 | 7.1 | Waikiki (4.5) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 3.0 | Tied 6th of 18 | 3.1 | 3.1 | 2.7 | Kalihi Valley (4.6) |
| Workers who work from home | 10% | Tied 8th of 18 | 10% | 10% | 15% | Ala Moana-Kakaako and Manoa (17%) |
| Homes with a computer, tablet or phone | 94% | Tied 12th of 18 | 96% | 96% | 96% | Airport (100%) |
| Homes with internet | 92% | Tied 6th of 18 | 93% | 93% | 91% | Airport (96%) |
| Homes on fiber, cable or DSL | 82% | Tied 6th of 18 | 81% | 81% | 76% | Airport (90%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 81% | Tied 9th of 18 | 84% | 84% | 81% | Airport (97%) |
| Median household income | $104,965 | 9th of 18 | $116,157 | $116,157 | $93,246 | Waialae-Kahala ($166,040) |
| Residents in school (6th grade to college) | 12% | Tied 14th of 18 | 15% | 15% | 16% | Airport and Manoa (20%) |
Fiber reaches 99.7% of homes in Palolo, against 87.6% across Honolulu and 87.6% across Honolulu County. Households in Palolo are larger than the US average (3.0 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $104,965 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Palolo
Which Fiber Internet Providers are Available in Palolo?
Hawaiian Telcom Fiber in Palolo, Honolulu, HI
Availability:
99.7%
Customer Rating:
(19)
Avg. Download Speed
2,850 Mbps
Hawaiian Telcom offers Fiber service to 99.7% of Palolo homes. Across the neighborhood, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps
Spectrum Fiber in Palolo, Honolulu, HI
Availability:
44.6%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 44.6% of Palolo homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Palolo?
T-Mobile Home Internet Fixed Wireless in Palolo, Honolulu, HI
Availability:
99.7%
Customer Rating:
(342)
Avg. Download Speed
60 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.7% of Palolo homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 60 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Palolo?
Spectrum Cable in Palolo, Honolulu, HI
Availability:
99.7%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 99.7% of Palolo homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Palolo?
Hawaiian Telcom DSL in Palolo, Honolulu, HI
Availability:
78.7%
Customer Rating:
(0)
Avg. Download Speed
12 Mbps
Hawaiian Telcom offers DSL service to 78.7% of Palolo homes. Across the neighborhood, Hawaiian Telcom DSL has speeds up to 12 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.3 Mbps throughout the neighborhood.
How Palolo Compares to Its Neighbors
The 10 neighborhoods nearest to Palolo that have their own pages are all within 4 miles. Among them, Kuliouou-Kalani Iki (East Honolulu) has the most homes with fiber (100.0%) and Waikiki the fewest (91.0%); Palolo has 99.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Palolo (this page) | 12,885 | 99.7% | 2,850 Mbps | 4.2 | B | 74/100 |
| Makiki | 30,126 | 97.6% | 2,805 Mbps | 4.2 | B- | 48/100 |
| Ala Moana-Kakaako | 28,164 | 94.0% | 2,691 Mbps | 4.3 | B- | 49/100 |
| Mxcully-Moiliili | 26,399 | 93.8% | 2,703 Mbps | 4.2 | B- | 44/100 |
| Diamond Head-Kapahulu-St Louis | 22,161 | 96.4% | 2,784 Mbps | 4.1 | B- | 63/100 |
| Manoa | 22,019 | 94.7% | 2,815 Mbps | 3.9 | B- | 77/100 |
| Waikiki | 19,722 | 91.0% | 2,353 Mbps | 4.5 | B- | 43/100 |
| Kaimuki | 19,139 | 100.0% | 2,850 Mbps | 3.9 | B | 80/100 |
| Nuuanu-Punchbowl | 17,277 | 99.1% | 2,834 Mbps | 4.1 | B | 66/100 |
| Kuliouou-Kalani Iki (East Honolulu) | 16,813 | 100.0% | 2,850 Mbps | 3.8 | B | 88/100 |
| Waialae-Kahala | 12,018 | 97.9% | 2,816 Mbps | 3.7 | B- | 82/100 |
Who is the Fastest Internet Provider in Palolo?
Based on both FCC data and unbiased customer ratings, the fastest internet in the neighborhood comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Palolo
| Hawaiian Telcom | 2,850 |
|---|---|
| Spectrum | 1,000 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Palolo. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Palolo Internet Providers
Based on 38 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for Palolo residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 4.00 out of 5 stars and 99.7% coverage in Palolo.
At a national level, based on 2310 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Palolo Internet Providers
The table below shows average customer ratings from customers in Palolo, Hawaii, and customers throughout the country.
| ISP / Tech Type | Palolo Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (2) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) |  (2) | (342) | View Plans | ||
| Spectrum |  (4) |  (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Palolo
Based on data reported by Palolo ISPs to the FCC, the fastest speeds in the neighborhood are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Palolo. Therefore, the average customer can get up to 2,850 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Palolo Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (2) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Spectrum | (4) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Palolo?
Of the providers in Palolo, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Palolo where enough of them have reviewed a provider, otherwise across Hawaii or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. Hawaiian Telcom is rated second for affordability, with an average price rating of 2.50 out of 5.
The table below shows how customers in Palolo, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Palolo
| ISP / Tech Type | Palolo Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Hawaiian Telcom | (2) | (19) | (19) | View Plans | ||
| Spectrum |  (4) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
A Honolulu, HI Customer
Spectrum Cable
May 08, 2026 A Honolulu, HI Customer
Hawaiian Telcom Fiber
June 18, 2025 Nina C.
Hawaiian Telcom Fiber
May 16, 2025 The speed and usability is great. However, since Hawaii is a small state our choices are really limited to Hawaiian Telcom and Spectrum, so the prices are a bit of a monopoly. If you want to have internet you have to pay, basically, or else go use the library.
JD
Spectrum Cable
February 06, 2023 Generally the service is okay, but not always. It can get annoying if the first technician at your house to do the job doesn't know how to do everything, because then they send in another tech and you have to wait. The pricing has been getting outrageous over the years, though. I am considering alternatives, but satellite doesn't quite cut it.
A Honolulu, HI Customer
Spectrum Cable
January 27, 2023 My internet provider oftentimes provides very spotty service. Sometimes late at night my internet will cut out with not explanation given. Customer service is also a nightmare to get a hold of with my waiting on hold for hours.
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Which ISP Should You Choose in Palolo?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Palolo is T-Mobile Home Internet.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Palolo is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, Spectrum, HughesNet, and Hawaiian Telcom has the broadest coverage in Palolo, available to 99.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.