Best Internet Providers in Portola Valley, CA
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Portola Valley, CA
Portola Valley has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Portola Valley.
Ranks compare Portola Valley with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Portola Valley, CA at a Glance
Portola Valley Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Etheric Networks
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Portola Valley ratings may vary and are shown below.
Who is the Best Internet Provider in Portola Valley, CA?
T-Mobile Home Internet is the best internet provider in Portola Valley based on California customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Portola Valley, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 67.51% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Portola Valley?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Portola Valley
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- Cruzio Internet - fixed wireless coverage map
- Etheric Networks - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Ridge Wireless - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- GeoLinks - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Portola Valley Compares to Places Its Size
Portola Valley's report card score is in the top 21% and its connectivity index is in the top 3%.
| Measure | Portola Valley | Rank among US towns of 1,000 to 9,999 people | San Mateo County | California | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 58.4% | bottom 39% | 84.9% | 62.4% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 3,114 Mbps | top 21% | 5,175 Mbps | 3,834 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 9 | top 4% | 9.7 | 8 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | top 45% | 2.9 | 3.0 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 44% | top 1% | 25% | 17% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 99% | top 4% | 98% | 97% | 96% | 515 places at 100% |
| Homes with internet | 98% | top 3% | 96% | 94% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 91% | top 2% | 85% | 79% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 91% | top 7% | 89% | 84% | 81% | 12 places at 100% |
| Median household income | $245,097 | top 1% | $166,917 | $111,728 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 10% | bottom 25% | 15% | 17% | 16% | University Park, PA (95%) |
Fiber reaches 58.4% of homes in Portola Valley, against 84.9% across San Mateo County and 62.4% across California. Households in Portola Valley are smaller than the US average (2.5 people against 2.7); 44% of workers work from home (US 15%); and the median household income is $245,097 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Portola Valley
Which Fiber Internet Providers are Available in Portola Valley?
EarthLink Fiber in Portola Valley, CA
Availability:
58.4%
Customer Rating:
(6)
Avg. Download Speed
3,725 Mbps
EarthLink offers Fiber service to 58.4% of Portola Valley homes. Across the city, EarthLink Fiber has speeds up to 3,725 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Portola Valley from EarthLink in terms of customer satisfaction.
AT&T Fiber in Portola Valley, CA
Availability:
58.4%
Customer Rating:
(542)
Avg. Download Speed
3,725 Mbps
AT&T offers Fiber service to 58.4% of Portola Valley homes. Across the city, AT&T Fiber has speeds up to 3,725 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Portola Valley from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Portola Valley?
Etheric Networks Fixed Wireless in Portola Valley, CA
Availability:
88.1%
Customer Rating:
(0)
Avg. Download Speed
250 Mbps
Etheric Networks offers Fixed Wireless service to 88.1% of Portola Valley homes. Across the city, Etheric Networks Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps
EarthLink Fixed Wireless in Portola Valley, CA
Availability:
85.7%
Customer Rating:
(4)
Avg. Download Speed
42 Mbps
EarthLink offers Fixed Wireless service to 85.7% of Portola Valley homes. Across the city, EarthLink Fixed Wireless has speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.8 Mbps throughout the city.
AT&T Fixed Wireless in Portola Valley, CA
Availability:
85.7%
Customer Rating:
(205)
Avg. Download Speed
42 Mbps
AT&T offers Fixed Wireless service to 85.7% of Portola Valley homes. Across the city, AT&T Fixed Wireless has speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.8 Mbps throughout the city.
Cruzio Internet Fixed Wireless in Portola Valley, CA
Availability:
74.7%
Customer Rating:
(0)
Avg. Download Speed
449 Mbps
Cruzio Internet offers Fixed Wireless service to 74.7% of Portola Valley homes. Across the city, Cruzio Internet Fixed Wireless is the only type of service available from the company, with speeds up to 449 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Cruzio Internet Fixed Wireless.
T-Mobile Home Internet Fixed Wireless in Portola Valley, CA
Availability:
67.5%
Customer Rating:
(342)
Avg. Download Speed
70 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 67.5% of Portola Valley homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Ridge Wireless Fixed Wireless in Portola Valley, CA
Availability:
59.7%
Customer Rating:
(0)
Avg. Download Speed
90 Mbps
Ridge Wireless offers Fixed Wireless service to 59.7% of Portola Valley homes. Across the city, Ridge Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 90 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 60, with an average of 50 Mbps throughout the city.
Verizon Fixed Wireless in Portola Valley, CA
Availability:
33.2%
Customer Rating:
(362)
Avg. Download Speed
215 Mbps
Verizon offers Fixed Wireless service to 33.2% of Portola Valley homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 215 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city.
GeoLinks Fixed Wireless in Portola Valley, CA
Availability:
20.9%
Customer Rating:
(0)
Avg. Download Speed
200 Mbps
GeoLinks offers Fixed Wireless service to 20.9% of Portola Valley homes. Across the city, GeoLinks Fixed Wireless is the only type of service available from the company, with speeds up to 200 Mbps
Which Cable Internet Providers are Available in Portola Valley?
XFINITY Cable in Portola Valley, CA
Availability:
98.0%
Customer Rating:
(2077)
Avg. Download Speed
1,808 Mbps
XFINITY from Comcast offers Cable service to 98.0% of Portola Valley homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,808 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 198 Mbps throughout the city.
Which DSL Internet Providers are Available in Portola Valley?
EarthLink DSL in Portola Valley, CA
Availability:
85.1%
Customer Rating:
(5)
Avg. Download Speed
76 Mbps
EarthLink offers DSL service to 85.1% of Portola Valley homes. Across the city, EarthLink DSL has speeds up to 76 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Portola Valley from EarthLink in terms of customer satisfaction.
AT&T DSL in Portola Valley, CA
Availability:
85.1%
Customer Rating:
(304)
Avg. Download Speed
76 Mbps
AT&T offers DSL service to 85.1% of Portola Valley homes. Across the city, AT&T DSL has speeds up to 76 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Portola Valley from AT&T in terms of customer satisfaction.
Internet in Portola Valley by Neighborhood and ZIP Code
Portola Valley has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Portola Valley
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Portola Valley
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 94028 | 6,943 | 59.4% | 3,146 Mbps | 9.1 | B | 89/100 |
How Portola Valley Compares to Nearby Places
The 10 places nearest to Portola Valley that have their own pages are all within 7 miles. Among them, North Fair Oaks has the most homes with fiber (100.0%) and La Honda the fewest (0.0%); Portola Valley has 58.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Portola Valley (this page) | 7,141 | 58.4% | 3,114 Mbps | 9 | B | 89/100 |
| Palo Alto | 68,183 | 80.3% | 4,422 Mbps | 10.4 | A- | 90/100 |
| Menlo Park | 41,500 | 91.4% | 7,678 Mbps | 10.9 | A | 91/100 |
| Los Altos | 38,328 | 88.1% | 4,648 Mbps | 10.8 | A- | 93/100 |
| Stanford | 20,921 | 1.4% | 2,387 Mbps | 6.8 | C+ | 46/100 |
| North Fair Oaks | 10,906 | 100.0% | 9,370 Mbps | 10.3 | A+ | 80/100 |
| Los Altos Hills | 8,937 | 57.0% | 4,802 Mbps | 10.5 | B+ | 88/100 |
| Atherton | 8,885 | 86.1% | 8,455 Mbps | 9.7 | A- | 92/100 |
| Woodside | 6,288 | 55.3% | 3,755 Mbps | 8.4 | B | 96/100 |
| La Honda | 1,581 | 0.0% | 1,104 Mbps | 5.3 | D+ | 78/100 |
| Sky Londa | 350 | 0.0% | 1,125 Mbps | 4.7 | D+ | 67/100 |
Who is the Fastest Internet Provider in Portola Valley?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Portola Valley
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| Cruzio Internet | 1,000 |
| Verizon | 300 |
| Etheric Networks | 250 |
| GeoLinks | 200 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Ridge Wireless | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Portola Valley. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Portola Valley Internet Providers
Based on 387 reviews from California internet customers, T-Mobile Home Internet is the best internet service provider for Portola Valley residents. T-Mobile Home Internet was rated at an average of 4.11 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in California, with 3.61 out of 5 stars and 33.2% coverage in Portola Valley.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Portola Valley Internet Providers
The table below shows average customer ratings from customers in Portola Valley, California, and customers throughout the country.
| ISP / Tech Type | Portola Valley Overall | California Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (27) | (342) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) | (1) |  (25) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| XFINITY | (0) | (211) | (2379) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| AT&T | (0) | (119) | (1051) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Portola Valley
Based on data reported by Portola Valley ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Portola Valley. Therefore, the average customer can get up to 2,223 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Portola Valley Speed | California Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (27) | (342) | View Plans | ||
| XFINITY | (0) | (211) | (2379) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) |  (1) | (25) | View Plans | ||
| Viasat | (0) |  (1) | (12) | View Plans | ||
| AT&T | (0) | (119) | (1051) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Portola Valley?
Of the providers in Portola Valley, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Portola Valley where enough of them have reviewed a provider, otherwise across California or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.26 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.75 out of 5.
The table below shows how customers in Portola Valley, California, and the United States rated the affordability of their internet service.
Rated Affordability in Portola Valley
| ISP / Tech Type | Portola Valley Affordability | California Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (27) | (342) | View Plans | ||
| Verizon | (0) | (28) | (816) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (2) | (15) | View Plans | ||
| AT&T | (0) | (119) | (1051) | View Plans | ||
| XFINITY | (0) | (211) | (2379) | View Plans | ||
| Ridge Wireless | (0) | (0) | (0) | View Plans | ||
| GeoLinks | (0) | (0) | (0) | View Plans | ||
| Etheric Networks | (0) | (0) | (0) | View Plans | ||
| Cruzio Internet | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in California
Customer Reviews
Steve
ting Fiber
November 13, 2026 Slow, 1/10th the speed they advertised
Robert
Verizon Fixed Wireless
November 10, 2026 Was cut off with .out notice due to upgrade and was not provided connection to upgrade from the same location (tower). Causing further problems in service and added cost.
ISPReports User
AT&T DSL
November 08, 2026 Lousy
ISPReports User
Fidium
November 08, 2026 Vernice
Frontier Fiber
November 01, 2026 Horrible this is horrible. My internet has been down for two days in a half. Never again
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Which ISP Should You Choose in Portola Valley?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Portola Valley is T-Mobile Home Internet.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Portola Valley is T-Mobile Home Internet.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Portola Valley, available to 99.3% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.