Best Internet Providers in Richmond, VA
All 12 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Richmond, VA
Richmond has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Richmond.
Ranks compare Richmond with the 60 US metropolitan cities (1,000,000+ people), the tiers of our fastest-cities rankings.
The Best Internet in Richmond, VA at a Glance
Richmond Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Richmond ratings may vary and are shown below.
Who is the Best Internet Provider in Richmond, VA?
AT&T is the highest-rated internet provider in Richmond based on 258 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Richmond?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Coverage map for each provider in Richmond
- XFINITY - cable coverage map
- EarthLink - fiber coverage map
- Verizon - fiber coverage map
- Glo Fiber - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Cox - cable coverage map
- Cox - fiber coverage map
- All Points Broadband - fiber coverage map
- Ruralband - fiber coverage map
- firefly FIBER BROADBAND - fiber coverage map
- River Street - fixed wireless coverage map
How Richmond Compares to Places Its Size
Richmond's report card score is 57th of 60 and its connectivity index is 41st of 60.
| Measure | Richmond | Rank among US metropolitan cities (1,000,000+ people) | Richmond City | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 77.3% | 31st of 60 | 84.8% | 79.0% | 71.5% | Bronx, NY (98.1%) |
| Average top speed | 1,802 Mbps | 60th of 60 | 1,621 Mbps | 2,389 Mbps | 3,486 Mbps | Salt Lake City, UT (7,550 Mbps) |
| Providers at a typical address | 5.6 | 55th of 60 | 6.1 | 5.7 | 7.1 | San Jose, CA (10.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | Tied 44th of 60 | 2.2 | 2.6 | 2.7 | Riverside, CA (3.3) |
| Workers who work from home | 19% | Tied 18th of 60 | 20% | 18% | 15% | Austin, TX (27%) |
| Homes with a computer, tablet or phone | 95% | Tied 47th of 60 | 95% | 96% | 96% | Austin, TX and Dallas, TX and 8 more (98%) |
| Homes with internet | 92% | Tied 33rd of 60 | 87% | 92% | 91% | San Jose, CA (96%) |
| Homes on fiber, cable or DSL | 76% | Tied 48th of 60 | 73% | 77% | 76% | San Jose, CA (85%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 84% | Tied 18th of 60 | 81% | 83% | 81% | San Jose, CA and Washington, DC (90%) |
| Median household income | $98,800 | 25th of 60 | $72,082 | $109,990 | $93,246 | San Jose, CA ($168,376) |
| Residents in school (6th grade to college) | 15% | Tied 38th of 60 | 18% | 16% | 16% | Fresno, CA (20%) |
Fiber reaches 77.3% of homes in Richmond, against 84.8% across Richmond City and 79.0% across Virginia. Households in Richmond are smaller than the US average (2.5 people against 2.7); 19% of workers work from home (US 15%); and the median household income is $98,800 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Richmond
Which Fiber Internet Providers are Available in Richmond?
EarthLink Fiber in Richmond, VA
EarthLink offers Fiber service to 65.6% of Richmond homes. Across the city, EarthLink Fiber has speeds up to 979 Mbps, with speeds from 75 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 2,300, with an average of 879 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Richmond from EarthLink in terms of customer satisfaction.
Verizon Fiber in Richmond, VA
Verizon offers Fiber service to 65.6% of Richmond homes. Across the city, Verizon Fiber has speeds up to 979 Mbps, with speeds from 75 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 75 and as high as 2,300, with an average of 879 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Richmond from Verizon in terms of customer satisfaction.
Glo Fiber in Richmond, VA
Glo Fiber offers Fiber service to 4.4% of Richmond homes. Across the city, Glo Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
All Points Broadband Fiber in Richmond, VA
All Points Broadband offers Fiber service to 2.5% of Richmond homes. Across the city, All Points Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Ruralband Fiber in Richmond, VA
Ruralband offers Fiber service to 1.8% of Richmond homes. Across the city, Ruralband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Cox Fiber in Richmond, VA
Cox Communications offers Fiber service to 1.7% of Richmond homes. Across the city, Cox Fiber has speeds up to 1,585 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Cox Fiber is rated lower than other types of internet service available in Richmond from Cox in terms of customer satisfaction.
firefly FIBER BROADBAND Fiber in Richmond, VA
firefly FIBER BROADBAND offers Fiber service to 1.2% of Richmond homes. Across the city, firefly FIBER BROADBAND Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Richmond?
T-Mobile Home Internet Fixed Wireless in Richmond, VA
T-Mobile Home Internet offers Fixed Wireless service to 92.9% of Richmond homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 72 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
EarthLink Fixed Wireless in Richmond, VA
EarthLink offers Fixed Wireless service to 78.8% of Richmond homes. Across the city, EarthLink Fixed Wireless has speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the city.
AT&T Fixed Wireless in Richmond, VA
AT&T offers Fixed Wireless service to 78.8% of Richmond homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the city.
Verizon Fixed Wireless in Richmond, VA
Verizon offers Fixed Wireless service to 59.2% of Richmond homes. Across the city, Verizon Fixed Wireless has speeds up to 253 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 18 Mbps throughout the city.
River Street Fixed Wireless in Richmond, VA
River Street Networks offers Fixed Wireless service to 1.2% of Richmond homes. Across the city, River Street Fixed Wireless is the only type of service available from the company, with speeds up to 22 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.6 Mbps throughout the city.
Which Cable Internet Providers are Available in Richmond?
XFINITY Cable in Richmond, VA
XFINITY from Comcast offers Cable service to 89.5% of Richmond homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,547 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 130 Mbps throughout the city.
Which DSL Internet Providers are Available in Richmond?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Richmond, VA.
Internet in Richmond by Neighborhood and ZIP Code
Fiber reaches from 5.4% of homes in Southwood to 100.0% in Swansboro; by ZIP code, from 59.5% in 23219 to 98.0% in 23236. Each row links to that place’s page.
Neighborhoods in Richmond
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| The Fan | 14,554 | 96.5% | 1,958 Mbps | 6.7 | B+ | 66/100 |
| The Museum District | 7,271 | 97.7% | 1,920 Mbps | 6.6 | B+ | 72/100 |
| Jahnke | 5,674 | 95.8% | 1,200 Mbps | 6.7 | B | 41/100 |
| VCU | 5,486 | 20.5% | 1,405 Mbps | 6.8 | C+ | 49/100 |
| Huguenot | 5,266 | 78.9% | 1,226 Mbps | 5.1 | C+ | 75/100 |
| Ginter Park | 4,531 | 89.3% | 1,657 Mbps | 6.2 | B- | 40/100 |
| Church Hill | 4,032 | 100.0% | 1,843 Mbps | 6.6 | B+ | 59/100 |
| Jeff Davis | 3,876 | 95.5% | 1,490 Mbps | 6.4 | B | 39/100 |
| Creighton | 3,846 | 70.6% | 1,592 Mbps | 6.1 | B- | 44/100 |
| Old Town Manchester | 3,845 | 48.6% | 1,664 Mbps | 5.4 | C | 48/100 |
| Shockoe Bottom | 3,755 | 43.1% | 1,845 Mbps | 5.6 | C+ | 37/100 |
| Reedy Creek | 3,657 | 100.0% | 1,269 Mbps | 6.1 | B+ | 56/100 |
| Southwood | 3,578 | 5.4% | 1,946 Mbps | 3.1 | D+ | 58/100 |
| Carver-Richmond | 3,490 | 66.3% | 2,000 Mbps | 6.7 | B- | 48/100 |
| Monroe Ward | 3,365 | 7.6% | 1,708 Mbps | 5.1 | C- | 39/100 |
| Stratford Hills | 3,230 | 100.0% | 1,257 Mbps | 5.6 | B | 79/100 |
| Three Chopt | 3,198 | 99.9% | 1,434 Mbps | 5.8 | B | 78/100 |
| Swansboro | 3,197 | 100.0% | 1,576 Mbps | 6.4 | B+ | 61/100 |
| Bellemeade | 3,192 | 100.0% | 1,929 Mbps | 6.4 | B+ | 77/100 |
| Bellevue | 3,133 | 98.0% | 1,443 Mbps | 6.4 | B | 73/100 |
ZIP codes in Richmond
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 23223 | 51,980 | 83.2% | 1,783 Mbps | 6.3 | B- | 43/100 |
| 23234 | 46,611 | 95.7% | 1,604 Mbps | 6.3 | B | 65/100 |
| 23225 | 41,083 | 96.6% | 1,403 Mbps | 6.3 | B | 59/100 |
| 23224 | 39,247 | 78.2% | 1,683 Mbps | 5.7 | B- | 53/100 |
| 23220 | 38,824 | 70.8% | 1,873 Mbps | 6.2 | B- | 51/100 |
| 23236 | 27,551 | 98.0% | 1,433 Mbps | 6 | B | 85/100 |
| 23227 | 25,133 | 95.6% | 1,658 Mbps | 6.3 | B | 52/100 |
| 23237 | 24,506 | 95.0% | 1,551 Mbps | 6 | B | 75/100 |
| 23222 | 24,370 | 96.6% | 1,570 Mbps | 6.1 | B | 65/100 |
| 23294 | 17,575 | 89.9% | 1,606 Mbps | 6 | B- | 70/100 |
| 23226 | 16,971 | 94.7% | 1,560 Mbps | 6 | B | 75/100 |
| 23221 | 14,706 | 97.3% | 1,837 Mbps | 6.4 | B | 75/100 |
| 23230 | 8,396 | 94.7% | 1,787 Mbps | 6.4 | B | 59/100 |
| 23219 | 5,439 | 59.5% | 1,710 Mbps | 5.9 | C+ | 49/100 |
| 23173 | 2,045 | 0.0% | 300 Mbps | 4 | D- | 75/100 |
| 23284 | 1,101 | 0.0% | 2,000 Mbps | 5 | C- | 49/100 |
| 23298 | 20 | 0.0% | 25 Mbps | 0 | F | 39/100 |
How Richmond Compares to Nearby Places
The 10 places nearest to Richmond that have their own pages are all within 7 miles. Among them, Chamberlayne has the most homes with fiber (100.0%) and Henrico the fewest (82.7%); Richmond has 77.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Richmond metro area (this page) | 1,314,434 | 77.3% | 1,802 Mbps | 5.6 | B- | 69/100 |
| Tuckahoe | 49,979 | 94.5% | 1,276 Mbps | 5.9 | B- | 79/100 |
| Lakeside | 22,517 | 90.5% | 1,805 Mbps | 6.2 | B | 58/100 |
| Bon Air | 19,478 | 91.1% | 1,619 Mbps | 5.9 | B- | 83/100 |
| East Highland Park | 17,029 | 96.0% | 2,552 Mbps | 6.5 | B+ | 49/100 |
| Laurel | 16,265 | 90.5% | 1,530 Mbps | 6.1 | B- | 72/100 |
| Manchester | 12,652 | 96.3% | 1,640 Mbps | 6.5 | B | 69/100 |
| Montrose | 7,964 | 92.5% | 1,483 Mbps | 6.1 | B- | 46/100 |
| Bensley | 5,989 | 91.3% | 1,742 Mbps | 6.2 | B | 57/100 |
| Chamberlayne | 5,581 | 100.0% | 1,207 Mbps | 5.9 | B | 69/100 |
| Henrico | 1,810 | 82.7% | 1,801 Mbps | 6.4 | B- | 61/100 |
Who is the Fastest Internet Provider in Richmond?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Richmond
| Glo Fiber | 8,000 |
|---|---|
| Verizon | 2,300 |
| EarthLink | 2,300 |
| XFINITY from Comcast | 2,000 |
| Cox Communications | 2,000 |
| Brightspeed | 2,000 |
| All Points Broadband | 1,000 |
| River Street Networks | 1,000 |
| Ruralband | 1,000 |
| firefly FIBER BROADBAND | 1,000 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Richmond. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Richmond Internet Providers
Based on 258 reviews from Virginia internet customers, AT&T is the best internet service provider for Richmond residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 92.9% coverage in Richmond.
At a national level, based on 5173 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Richmond Internet Providers
The table below shows average customer ratings from customers in Richmond, Virginia, and customers throughout the country.
| ISP / Tech Type | Richmond Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (7) | (85) | (816) | View Plans | ||
| AT&T | (1) | (6) | (1051) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| Cox | (0) | (42) | (453) | View Plans | ||
| Firefly Fiber Broadband | (0) | (5) | (5) | View Plans | ||
| Glo Fiber | (0) | (20) | (33) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| River Street | (0) | (1) | (2) | View Plans | ||
| Ruralband | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (7) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| All Points Broadband | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Richmond
Based on data reported by Richmond ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Richmond. Therefore, the average customer can get up to 1,549 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Richmond Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (6) | (1051) | View Plans | ||
| Verizon | (7) | (85) | (816) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| Cox | (0) | (42) | (453) | View Plans | ||
| Firefly Fiber Broadband | (0) | (5) | (5) | View Plans | ||
| Glo Fiber | (0) | (20) | (33) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| River Street | (0) | (1) | (2) | View Plans | ||
| Ruralband | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (7) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| All Points Broadband | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Richmond?
Of the providers in Richmond, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Richmond where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 3.90 out of 5.
The table below shows how customers in Richmond, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Richmond
| ISP / Tech Type | Richmond Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (6) | (1051) | View Plans | ||
| Brightspeed | (0) | (6) | (76) | View Plans | ||
| Cox | (0) | (42) | (453) | View Plans | ||
| Firefly Fiber Broadband | (0) | (5) | (5) | View Plans | ||
| Glo Fiber | (0) | (20) | (33) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| River Street | (0) | (1) | (2) | View Plans | ||
| Ruralband | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (7) | (85) | (816) | View Plans | ||
| XFINITY | (7) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| All Points Broadband | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
A East Highland Park, VA Customer
AT&T Fiber
March 10, 2026 A Richmond, VA Customer
Verizon Fixed Wireless
February 19, 2026 A Richmond, VA Customer
Zentro Fixed Wireless
February 04, 2026 I have no choice in internet provider, only Zentro is provided to my building I just have to pay for it.
Jill E
XFINITY Fiber
January 22, 2026 Xfinity's internet speeds are great! There are rarely any outages. Xfinity has a variety of internet plans to fit every budget. I like that I can use my Wi-Fi away from home as well.
Setup is easy and installers are knowledgeable and professional.
Xfinity meets my families everyday needs providing entertainment and stability for school or work.
James A
XFINITY Fiber
May 30, 2025 Their pricing falls in line with competition which is just promotional offers to new customers for the first year. We got a pretty standard speed of 300mbps for 55 dollars and its very reliable for the many devices we have connected. The promotion also came with a free phone line but i have yet top investigate it. In the 7 months that I've had the service I've never had a problem or an outage so i couldn't comment on the customer service but not having any problems is has been great.
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Which ISP Should You Choose in Richmond?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Richmond is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Richmond is AT&T.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Richmond, available to 92.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.