5 Best Internet Providers in Shockoe Bottom, Richmond, VA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Shockoe Bottom, Richmond, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shockoe Bottom ratings may vary and are shown below.

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3. Shockoe Bottom, Richmond, VA Internet Service Providers
   

Who is the Best Internet Provider in Shockoe Bottom, Richmond, VA?

AT&T is the best internet provider in Shockoe Bottom based on Richmond customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Shockoe Bottom, making it a solid recommendation among providers with reviews. AT&T is an option for 99.79% of the neighborhood.

The chart and table below show average customer ratings from customers in Shockoe Bottom, Virginia, and customers throughout the country.

Top Rated Internet Providers in Shockoe Bottom

Local, State, and National Ratings for all Shockoe Bottom Internet Providers

Based on 161 reviews from Richmond internet customers, AT&T is the best internet service provider for Shockoe Bottom residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Richmond, with 4.50 out of 5 stars and 99.8% coverage in Shockoe Bottom.

At a national level, based on 4136 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in Shockoe Bottom?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Shockoe Bottom

	ISP / Tech Type	Max Advertised Speed
	XFINITY from Comcast	2,000 Mbps
	Verizon	1,000 Mbps
	EarthLink	940 Mbps
	Viasat	100 Mbps
	T-Mobile Home Internet	100 Mbps
	HughesNet	25 Mbps
	AT&T	25 Mbps

Customer Ratings for Internet Provider Speeds in Shockoe Bottom

Based on data reported by Shockoe Bottom ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Shockoe Bottom. Therefore, the average customer can get up to 1,604 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Shockoe Bottom?

Richmond customers rate T-Mobile Home Internet as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Shockoe Bottom customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Shockoe Bottom, Richmond, and the United States rated the affordability of their internet service.

Rated Affordability in Shockoe Bottom

Shockoe Bottom Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Shockoe Bottom below, including the metrics used and how Shockoe Bottom compares to the rest of Richmond and nation.

Shockoe Bottom ISP Report Card: C+

	Metric (hover for details)	Shockoe Bottom	Virginia	USA
	Fiber Availability Percent The percentage of households in Shockoe Bottom that have a Fiber internet connection available to their home.	38.03%	74.11%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,602 Mbps	1,598 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Shockoe Bottom.	5.6	5.4	6.8

 

Shockoe Bottom Digital Connectivity Index: 39 / 100

	Metric (hover for details)	Shockoe Bottom	Virginia	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	1.6	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	30%	17%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	96%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	71%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	61%	75%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	61%	77%	76%

Shockoe Bottom ISP Report Card & Digital Connectivity Index

The ISP Report Card in Shockoe Bottom is C+, which is worse than other neighborhoods. The local demand for broadband internet connectivity in Shockoe Bottom is high with a score of 39 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Shockoe Bottom have done a poor job meeting the needs of its residents.

The Shockoe Bottom ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

71% of Shockoe Bottom households have an internet connection despite having 100.00% availability. 61% of households have fiber, cable, or DSL, 8% have satellite, 0% are still on dial-up, and 28% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 61% of households have a broadband connection such as fiber, cable or DSL available to their home, 61% subscribe to it. A low number of Shockoe Bottom residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Shockoe Bottom?

How Much Speed does a Shockoe Bottom Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Shockoe Bottom is 1.6, which is smaller than the Richmond average of 2.6 and smaller than the national average of 2.7. Shockoe Bottom's average household income is $60,916 which is much lower than the Richmond average of $96,540 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Shockoe Bottom also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Richmond average of 16%. Additionally, 30% of residents work from home, which is higher than the 17% of residents in Richmond who work from home. This and other factors you can see above show us that the community of Shockoe Bottom has a low need for internet connectivity and speeds.

Compared to the rest of the country, Shockoe Bottom households are more technology-engaged. 96% of households have some sort of computing device, 94% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Shockoe Bottom?

Which Cable Internet Providers are Available in Shockoe Bottom?

Which DSL Internet Providers are Available in Shockoe Bottom?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Shockoe Bottom, Richmond, VA.

Which Fixed Wireless and LTE Internet Providers are Available in Shockoe Bottom?

Which ISP Should You Choose in Shockoe Bottom?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Shockoe Bottom is AT&T.
• The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Shockoe Bottom is T-Mobile Home Internet.
• Viasat, T-Mobile Home Internet, HughesNet, EarthLink, and AT&T has the broadest coverage in Shockoe Bottom, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Shockoe Bottom compare to other cities with a similar population?

To see how Shockoe Bottom stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Shockoe Bottom's C+ ISP Report Card and 39 / 100 Digital Connectivity Index.