Best Internet Providers in Shockoe Bottom, Richmond, VA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Shockoe Bottom, Richmond, VA
Shockoe Bottom has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Shockoe Bottom.
Ranks compare Shockoe Bottom with the 20 neighborhoods in Richmond.
The Best Internet in Shockoe Bottom, Richmond, VA at a Glance
Shockoe Bottom Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shockoe Bottom ratings may vary and are shown below.
Who is the Best Internet Provider in Shockoe Bottom, Richmond, VA?
Verizon is the highest-rated internet provider in Shockoe Bottom based on 183 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-833-213-7018
Which Providers are Available at my Home in Shockoe Bottom?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Shockoe Bottom, Richmond
How Shockoe Bottom Compares to the Rest of Richmond
Shockoe Bottom's report card score is tied 17th of 20 and its connectivity index is 20th of 20.
| Measure | Shockoe Bottom | Rank among neighborhoods in Richmond | Richmond | Richmond City | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 43.1% | 17th of 20 | 77.3% | 84.8% | 71.5% | Bellemeade and Church Hill and 3 more (100.0%) |
| Average top speed | 1,845 Mbps | 6th of 20 | 1,802 Mbps | 1,621 Mbps | 3,486 Mbps | Carver-Richmond (2,000 Mbps) |
| Providers at a typical address | 5.6 | Tied 15th of 20 | 5.6 | 6.1 | 7.1 | VCU (6.8) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 1.5 | 19th of 20 | 2.5 | 2.2 | 2.7 | Southwood (3.8) |
| Workers who work from home | 32% | 3rd of 20 | 19% | 20% | 15% | Bellevue (36%) |
| Homes with a computer, tablet or phone | 97% | Tied 10th of 20 | 95% | 95% | 96% | Monroe Ward (100%) |
| Homes with internet | 73% | 18th of 20 | 92% | 87% | 91% | Stratford Hills (99%) |
| Homes on fiber, cable or DSL | 61% | Tied 16th of 20 | 76% | 73% | 76% | Stratford Hills (92%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 94% | Tied 2nd of 20 | 84% | 81% | 81% | Monroe Ward (96%) |
| Median household income | $62,140 | 9th of 20 | $98,800 | $72,082 | $93,246 | Three Chopt ($142,318) |
| Residents in school (6th grade to college) | 13% | 13th of 20 | 15% | 18% | 16% | VCU (91%) |
Fiber reaches 43.1% of homes in Shockoe Bottom, against 77.3% across Richmond and 84.8% across Richmond City. Households in Shockoe Bottom are smaller than the US average (1.5 people against 2.7); 32% of workers work from home (US 15%); and the median household income is $62,140 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Shockoe Bottom
Which Fiber Internet Providers are Available in Shockoe Bottom?
EarthLink Fiber in Shockoe Bottom, Richmond, VA
Availability:
36.5%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 36.5% of Shockoe Bottom homes. Across the neighborhood, EarthLink Fiber has speeds up to 980 Mbps
Verizon Fiber in Shockoe Bottom, Richmond, VA
Availability:
36.5%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 36.5% of Shockoe Bottom homes. Across the neighborhood, Verizon Fiber has speeds up to 980 Mbps
XFINITY Fiber in Shockoe Bottom, Richmond, VA
Availability:
6.6%
Customer Rating:
(300)
Avg. Download Speed
2,000 Mbps
XFINITY from Comcast offers Fiber service to 6.6% of Shockoe Bottom homes. Across the neighborhood, XFINITY Fiber has speeds up to 2,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Shockoe Bottom?
T-Mobile Home Internet Fixed Wireless in Shockoe Bottom, Richmond, VA
Availability:
99.8%
Customer Rating:
(342)
Avg. Download Speed
97 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.8% of Shockoe Bottom homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 97 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Shockoe Bottom, Richmond, VA
Availability:
94.4%
Customer Rating:
(362)
Avg. Download Speed
790 Mbps
Verizon offers Fixed Wireless service to 94.4% of Shockoe Bottom homes. Across the neighborhood, Verizon Fixed Wireless has speeds up to 790 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 59 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Shockoe Bottom, Richmond, VA
Availability:
92.8%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 92.8% of Shockoe Bottom homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 25 Mbps
AT&T Fixed Wireless in Shockoe Bottom, Richmond, VA
Availability:
92.8%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 92.8% of Shockoe Bottom homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Shockoe Bottom?
XFINITY Cable in Shockoe Bottom, Richmond, VA
Availability:
99.6%
Customer Rating:
(2077)
Avg. Download Speed
1,849 Mbps
XFINITY from Comcast offers Cable service to 99.6% of Shockoe Bottom homes. Across the neighborhood, XFINITY Cable has speeds up to 1,849 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 209 Mbps throughout the neighborhood. XFINITY Cable is rated the same as other types of internet service available in Shockoe Bottom from XFINITY in terms of customer satisfaction.
Which DSL Internet Providers are Available in Shockoe Bottom?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Shockoe Bottom, Richmond, VA.
How Shockoe Bottom Compares to Its Neighbors
The 10 neighborhoods nearest to Shockoe Bottom that have their own pages are all within 3 miles. Among them, Swansboro has the most homes with fiber (100.0%) and Monroe Ward the fewest (7.6%); Shockoe Bottom has 43.1%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Shockoe Bottom (this page) | 3,755 | 43.1% | 1,845 Mbps | 5.6 | C+ | 37/100 |
| The Fan | 14,554 | 96.5% | 1,958 Mbps | 6.7 | B+ | 66/100 |
| VCU | 5,486 | 20.5% | 1,405 Mbps | 6.8 | C+ | 49/100 |
| Fulton (Montrose Heights) | 4,716 | 100.0% | 1,695 Mbps | 6.3 | B+ | 39/100 |
| Church Hill | 4,032 | 100.0% | 1,843 Mbps | 6.6 | B+ | 59/100 |
| Creighton | 3,846 | 70.6% | 1,592 Mbps | 6.1 | B- | 44/100 |
| Old Town Manchester | 3,845 | 48.6% | 1,664 Mbps | 5.4 | C | 48/100 |
| Carver-Richmond | 3,490 | 66.3% | 2,000 Mbps | 6.7 | B- | 48/100 |
| Monroe Ward | 3,365 | 7.6% | 1,708 Mbps | 5.1 | C- | 39/100 |
| Swansboro | 3,197 | 100.0% | 1,576 Mbps | 6.4 | B+ | 61/100 |
| Bellemeade | 3,192 | 100.0% | 1,929 Mbps | 6.4 | B+ | 77/100 |
Who is the Fastest Internet Provider in Shockoe Bottom?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Shockoe Bottom
| XFINITY from Comcast | 2,000 |
|---|---|
| Verizon | 1,000 |
| EarthLink | 980 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
| AT&T | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Shockoe Bottom. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Shockoe Bottom Internet Providers
Based on 183 reviews from Virginia internet customers, Verizon is the best internet service provider for Shockoe Bottom residents. Verizon was rated at an average of 3.72 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Virginia, with 4.00 out of 5 stars and 92.8% coverage in Shockoe Bottom.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Shockoe Bottom Internet Providers
The table below shows average customer ratings from customers in Shockoe Bottom, Virginia, and customers throughout the country.
| ISP / Tech Type | Shockoe Bottom Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon |  (1) | (85) | (816) | View Plans | ||
| AT&T | (1) |  (6) | (1051) | View Plans | ||
| HughesNet |  (0) |  (1) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Shockoe Bottom
Based on data reported by Shockoe Bottom ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Shockoe Bottom. Therefore, the average customer can get up to 1,849 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Shockoe Bottom Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (6) | (1051) | View Plans | ||
| Verizon | (1) | (85) | (816) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Shockoe Bottom?
Of the providers in Shockoe Bottom, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Shockoe Bottom where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. XFINITY from Comcast is rated second for affordability, with an average price rating of 3.09 out of 5.
The table below shows how customers in Shockoe Bottom, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Shockoe Bottom
| ISP / Tech Type | Shockoe Bottom Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (6) | (1051) | View Plans | ||
| Verizon | (1) | (85) | (816) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
A East Highland Park, VA Customer
AT&T Fiber
March 10, 2026 A East Highland Park, VA Customer
Verizon Fixed Wireless
June 08, 2023 Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
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Which ISP Should You Choose in Shockoe Bottom?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Shockoe Bottom is Verizon.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Shockoe Bottom is AT&T.
- Viasat, Verizon, T-Mobile Home Internet, and HughesNet has the broadest coverage in Shockoe Bottom, available to 99.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.