Best Internet Providers in Short Pump, VA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Short Pump, VA
Short Pump has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Short Pump.
Ranks compare Short Pump with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Short Pump, VA at a Glance
Short Pump Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
AT&T
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Short Pump ratings may vary and are shown below.
Who is the Best Internet Provider in Short Pump, VA?
AT&T is the highest-rated internet provider in Short Pump based on 183 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Short Pump?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Short Pump Compares to Places Its Size
Short Pump's report card score is in the bottom 50% and its connectivity index is in the top 13%.
| Measure | Short Pump | Rank among US towns of 10,000 to 24,999 people | Henrico County | Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 94.2% | top 29% | 91.8% | 79.0% | 71.5% | 115 places at 100.0% |
| Average top speed | 1,604 Mbps | bottom 23% | 1,517 Mbps | 2,389 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 6.4 | bottom 45% | 6.1 | 5.7 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | bottom 47% | 2.5 | 2.6 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 26% | top 9% | 23% | 18% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 99% | top 3% | 96% | 96% | 96% | 86 places at 100% |
| Homes with internet | 97% | top 7% | 93% | 92% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 89% | top 7% | 81% | 77% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 94% | top 6% | 85% | 83% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $158,168 | top 10% | $107,219 | $109,990 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 18% | top 13% | 15% | 16% | 16% | Stanford, CA (84%) |
Fiber reaches 94.2% of homes in Short Pump, against 91.8% across Henrico County and 79.0% across Virginia. Households in Short Pump are smaller than the US average (2.5 people against 2.7); 26% of workers work from home (US 15%); and the median household income is $158,168 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Short Pump
Which Fiber Internet Providers are Available in Short Pump?
EarthLink Fiber in Short Pump, VA
Availability:
94.2%
Customer Rating:
(6)
Avg. Download Speed
980 Mbps
EarthLink offers Fiber service to 94.2% of Short Pump homes. Across the city, EarthLink Fiber has speeds up to 980 Mbps
Verizon Fiber in Short Pump, VA
Availability:
94.2%
Customer Rating:
(453)
Avg. Download Speed
980 Mbps
Verizon offers Fiber service to 94.2% of Short Pump homes. Across the city, Verizon Fiber has speeds up to 980 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Short Pump?
EarthLink Fixed Wireless in Short Pump, VA
Availability:
99.7%
Customer Rating:
(4)
Avg. Download Speed
38 Mbps
EarthLink offers Fixed Wireless service to 99.7% of Short Pump homes. Across the city, EarthLink Fixed Wireless has speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city.
AT&T Fixed Wireless in Short Pump, VA
Availability:
99.7%
Customer Rating:
(205)
Avg. Download Speed
38 Mbps
AT&T offers Fixed Wireless service to 99.7% of Short Pump homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Short Pump, VA
Availability:
98.1%
Customer Rating:
(342)
Avg. Download Speed
80 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 98.1% of Short Pump homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 80 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
Verizon Fixed Wireless in Short Pump, VA
Availability:
49.2%
Customer Rating:
(362)
Avg. Download Speed
162 Mbps
Verizon offers Fixed Wireless service to 49.2% of Short Pump homes. Across the city, Verizon Fixed Wireless has speeds up to 162 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 13 Mbps throughout the city.
Which Cable Internet Providers are Available in Short Pump?
XFINITY Cable in Short Pump, VA
Availability:
99.0%
Customer Rating:
(2077)
Avg. Download Speed
1,609 Mbps
XFINITY from Comcast offers Cable service to 99.0% of Short Pump homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,609 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 145 Mbps throughout the city.
Which DSL Internet Providers are Available in Short Pump?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Short Pump, VA.
Internet in Short Pump by Neighborhood and ZIP Code
Short Pump has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Short Pump
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Short Pump
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 23233 | 33,892 | 94.8% | 1,518 Mbps | 6.3 | B | 86/100 |
How Short Pump Compares to Nearby Places
The 10 places nearest to Short Pump that have their own pages are all within 9 miles. Among them, Wyndham has the most homes with fiber (100.0%) and Manakin-Sabot the fewest (16.2%); Short Pump has 94.2%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Short Pump (this page) | 23,284 | 94.2% | 1,604 Mbps | 6.4 | B | 86/100 |
| Glen Allen | 54,995 | 95.5% | 1,568 Mbps | 6.3 | B | 84/100 |
| Tuckahoe | 49,979 | 94.5% | 1,276 Mbps | 5.9 | B- | 79/100 |
| Lakeside | 22,517 | 90.5% | 1,805 Mbps | 6.2 | B | 58/100 |
| Bon Air | 19,478 | 91.1% | 1,619 Mbps | 5.9 | B- | 83/100 |
| Laurel | 16,265 | 90.5% | 1,530 Mbps | 6.1 | B- | 72/100 |
| Wyndham | 11,150 | 100.0% | 1,270 Mbps | 5.8 | B | 97/100 |
| Innsbrook | 8,650 | 93.9% | 1,607 Mbps | 6.4 | B | 88/100 |
| Manakin-Sabot | 5,641 | 16.2% | 1,474 Mbps | 4.4 | C- | 69/100 |
| Rockville | 3,560 | 83.7% | 1,842 Mbps | 5.4 | B- | 52/100 |
| Oilville | 710 | 16.1% | 1,766 Mbps | 3.8 | C- | 55/100 |
Who is the Fastest Internet Provider in Short Pump?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Short Pump
| XFINITY from Comcast | 2,000 |
|---|---|
| Verizon | 1,000 |
| EarthLink | 980 |
| AT&T | 100 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Short Pump. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Short Pump Internet Providers
Based on 183 reviews from Virginia internet customers, AT&T is the best internet service provider for Short Pump residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 98.1% coverage in Short Pump.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Short Pump Internet Providers
The table below shows average customer ratings from customers in Short Pump, Virginia, and customers throughout the country.
| ISP / Tech Type | Short Pump Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (6) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Ratings for Internet Provider Speeds in Short Pump
Based on data reported by Short Pump ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Short Pump. Therefore, the average customer can get up to 1,609 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Short Pump Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Who is the Cheapest Internet Provider in Short Pump?
Of the providers in Short Pump, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Short Pump where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.90 out of 5 for price, which is similar to the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.67 out of 5.
The table below shows how customers in Short Pump, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Short Pump
| ISP / Tech Type | Short Pump Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| XFINITY | (0) | (82) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans |
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
ISPReports User
FiberLync Fiber
September 22, 2026 ISPReports User
Brightspeed
August 24, 2026 Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)
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Which ISP Should You Choose in Short Pump?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Short Pump is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Short Pump is T-Mobile Home Internet.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Short Pump, available to 99.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.