9 Best Internet Providers in Steuben County, NY

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Steuben County, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Steuben County ratings may vary and are shown below.

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Who is the Best Internet Provider in Steuben County, NY?

Empire Access is the best internet provider in Steuben County based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Empire Access had the best reviews at the local, state, and national levels versus all available providers in Steuben County, making it a solid recommendation among providers with reviews. Empire Access is an option for 47.88% of the county.

The chart and table below show average customer ratings from customers in Steuben County, New York, and customers throughout the country.

Top Rated Internet Providers in Steuben County

Local, State, and National Ratings for all Steuben County Internet Providers

Based on 383 reviews from New York internet customers, Empire Access is the best internet service provider for Steuben County residents. Empire Access was rated at an average of 3.57 out of 5 in our report for overall customer satisfaction. Armstrong wins for second-place in New York, with 4.00 out of 5 stars and 17.3% coverage in Steuben County.

At a national level, based on 2947 national reviews for any of the providers listed above, Armstrong is rated higher than any other provider, with a rating of 3.36 out of 5.

Who is the Fastest Internet Provider in Steuben County?

According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by Empire Access. On the other hand, based on data provided by the internet providers to the FCC, Haefele Connect should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Steuben County

	ISP / Tech Type	Max Advertised Speed
	Frontier Communications	7,000 Mbps
	Haefele Connect	2,000 Mbps
	Empire	1,000 Mbps
	Armstrong	1,000 Mbps
	Empire Access	1,000 Mbps
	Spectrum	1,000 Mbps
	Verizon	300 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	Southern Tier Wireless	75 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Steuben County

Based on data reported by Steuben County ISPs to the FCC, the fastest speeds in the county are available through Haefele Connect. The company offers speeds up to 7,000 Mbps in Steuben County. Therefore, the average customer can get up to 1,650 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the county rated their satisfaction with internet speed highest with Empire Access. This indicates Empire Access reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Steuben County?

New York customers rate Empire Access as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Empire Access received a local rating of 4.25 out of 5, which is about average for the average across all internet providers in the country. Armstrong is rated in second place for affordability by the company’s Steuben County customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Steuben County, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Steuben County

Steuben County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Steuben County below, including the metrics used and how Steuben County compares to the rest of New York and nation.

Steuben County ISP Report Card: C-

	Metric (hover for details)	Steuben County	New York	USA
	Fiber Availability Percent The percentage of households in Steuben County that have a Fiber internet connection available to their home.	73.92%	83.33%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	985 Mbps	4,072 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Steuben County.	3.2	4.9	6.8

 

Steuben County Digital Connectivity Index: 49 / 100

	Metric (hover for details)	Steuben County	New York	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.7	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	8%	13%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	92%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	86%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	69%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	70%	77%	76%

Steuben County ISP Report Card & Digital Connectivity Index

The ISP Report Card in Steuben County is C-, which is comparable to other counties. The local demand for broadband internet connectivity in Steuben County is high with a score of 49 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Steuben County have done a average job meeting the needs of its residents.

The Steuben County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of Steuben County households have an internet connection despite having 98.56% availability. 69% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 69% of households have a broadband connection such as fiber, cable or DSL available to their home, 70% subscribe to it. A moderate amount of Steuben County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Steuben County?

How Much Speed does a Steuben County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Steuben County is 2.4, which is smaller than the New York average of 2.7 and smaller than the national average of 2.7. Steuben County's average household income is $68,923 which is lower than the New York average of $98,794 and about average for the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Steuben County also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the New York average of 16%. Additionally, 8% of residents work from home, which is lower than the 13% of residents in New York who work from home. This and other factors you can see above show us that the community of Steuben County has an average need for internet connectivity and speeds.

Compared to the rest of the country, Steuben County households are about average when it comes to technological engagement. 92% of households have some sort of computing device, 81% have desktops or laptops in the home, and 87% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Steuben County?

Which Cable Internet Providers are Available in Steuben County?

Which DSL Internet Providers are Available in Steuben County?

Which Fixed Wireless and LTE Internet Providers are Available in Steuben County?

Which ISP Should You Choose in Steuben County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Steuben County is Empire Access.
• The fastest internet provider should be Haefele Connect. Considering speed for the money and reliability in speeds, Empire Access may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Steuben County is Empire Access.
• Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Steuben County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Steuben County compare to other cities with a similar population?

To see how Steuben County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Steuben County's C- ISP Report Card and 49 / 100 Digital Connectivity Index.