Best Internet Providers in Syracuse, NY
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Syracuse, NY
Syracuse has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Syracuse.
Ranks compare Syracuse with the 45 US major cities (500,000 to 999,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Syracuse, NY at a Glance
Syracuse Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Syracuse ratings may vary and are shown below.
Who is the Best Internet Provider in Syracuse, NY?
Spectrum is the highest-rated internet provider in Syracuse based on 353 New York customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-411-1381
Which Providers are Available at my Home in Syracuse?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Syracuse
How Syracuse Compares to Places Its Size
Syracuse's report card score is 44th of 45 and its connectivity index is tied 35th of 45.
| Measure | Syracuse | Rank among US major cities (500,000 to 999,999 people) | Onondaga County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 72.3% | Tied 24th of 45 | 84.7% | 86.4% | 71.5% | Bridgeport, CT (97.3%) |
| Average top speed | 1,129 Mbps | 45th of 45 | 1,079 Mbps | 4,235 Mbps | 3,486 Mbps | Chattanooga, TN (17,261 Mbps) |
| Providers at a typical address | 4.2 | 45th of 45 | 4.4 | 5.2 | 7.1 | Albuquerque, NM (9.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | Tied 43rd of 45 | 2.3 | 2.6 | 2.7 | Provo, UT (3.5) |
| Workers who work from home | 12% | Tied 32nd of 45 | 13% | 15% | 15% | Chapel Hill, NC (23%) |
| Homes with a computer, tablet or phone | 95% | Tied 29th of 45 | 95% | 95% | 96% | Provo, UT (99%) |
| Homes with internet | 91% | Tied 24th of 45 | 91% | 91% | 91% | Colorado Springs, CO and Ogden, UT (95%) |
| Homes on fiber, cable or DSL | 78% | Tied 19th of 45 | 79% | 77% | 76% | Provo, UT (84%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 79% | Tied 30th of 45 | 80% | 80% | 81% | Provo, UT (94%) |
| Median household income | $81,221 | 28th of 45 | $83,828 | $100,975 | $93,246 | Bridgeport, CT ($136,343) |
| Residents in school (6th grade to college) | 17% | Tied 12th of 45 | 17% | 16% | 16% | Provo, UT (26%) |
Fiber reaches 72.3% of homes in Syracuse, against 84.7% across Onondaga County and 86.4% across New York. Households in Syracuse are smaller than the US average (2.3 people against 2.7); 12% of workers work from home (US 15%); and the median household income is $81,221 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Syracuse
Which Fiber Internet Providers are Available in Syracuse?
EarthLink Fiber in Syracuse, NY
Availability:
56.0%
Customer Rating:
(6)
Avg. Download Speed
1,019 Mbps
EarthLink offers Fiber service to 56.0% of Syracuse homes. Across the city, EarthLink Fiber is the only type of service available from the company, with speeds up to 1,019 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 922 Mbps throughout the city.
Verizon Fiber in Syracuse, NY
Availability:
56.0%
Customer Rating:
(453)
Avg. Download Speed
1,019 Mbps
Verizon offers Fiber service to 56.0% of Syracuse homes. Across the city, Verizon Fiber has speeds up to 1,019 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 922 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Syracuse from Verizon in terms of customer satisfaction.
Spectrum Fiber in Syracuse, NY
Availability:
14.3%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 14.3% of Syracuse homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Windstream Fiber in Syracuse, NY
Availability:
10.1%
Customer Rating:
(40)
Avg. Download Speed
1,980 Mbps
Windstream offers Fiber service to 10.1% of Syracuse homes. Across the city, Windstream Fiber has speeds up to 1,980 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated lower than other types of internet service available in Syracuse from Windstream in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Syracuse?
T-Mobile Home Internet Fixed Wireless in Syracuse, NY
Availability:
91.8%
Customer Rating:
(342)
Avg. Download Speed
72 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 91.8% of Syracuse homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 72 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Verizon Fixed Wireless in Syracuse, NY
Availability:
65.9%
Customer Rating:
(362)
Avg. Download Speed
348 Mbps
Verizon offers Fixed Wireless service to 65.9% of Syracuse homes. Across the city, Verizon Fixed Wireless has speeds up to 348 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 25 Mbps throughout the city.
Which Cable Internet Providers are Available in Syracuse?
Spectrum Cable in Syracuse, NY
Availability:
95.8%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 95.8% of Syracuse homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Syracuse?
Windstream DSL in Syracuse, NY
Availability:
10.0%
Customer Rating:
(52)
Avg. Download Speed
91 Mbps
Windstream offers DSL service to 10.0% of Syracuse homes. Across the city, Windstream DSL has speeds up to 91 Mbps, with speeds from 10 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 10 Mbps throughout the city. Windstream DSL is rated higher than other types of internet service available in Syracuse from Windstream in terms of customer satisfaction.
Frontier DSL in Syracuse, NY
Availability:
4.8%
Customer Rating:
(58)
Avg. Download Speed
49 Mbps
Frontier Communications offers DSL service to 4.8% of Syracuse homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.1 Mbps throughout the city.
Internet in Syracuse by Neighborhood and ZIP Code
Fiber reaches from 17.8% of homes in Washington Square to 100.0% in Skunk City; by ZIP code, from 40.0% in 13208 to 100.0% in 13212. Each row links to that place’s page.
Neighborhoods in Syracuse
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Washington Square | 13,268 | 17.8% | 1,000 Mbps | 3.2 | D | 49/100 |
| Eastwood | 13,186 | 97.1% | 1,000 Mbps | 4.9 | C+ | 55/100 |
| Northside | 10,506 | 43.2% | 1,000 Mbps | 3.7 | D+ | 60/100 |
| University Hill | 9,517 | 34.2% | 999 Mbps | 4.1 | D+ | 48/100 |
| Near Northeast | 8,721 | 70.1% | 996 Mbps | 4.4 | C- | 40/100 |
| Far Westside | 8,051 | 99.7% | 1,000 Mbps | 4.6 | B- | 51/100 |
| North Valley | 7,268 | 31.1% | 1,000 Mbps | 3.3 | D+ | 47/100 |
| Brighton | 6,536 | 98.1% | 1,000 Mbps | 4.8 | C+ | 59/100 |
| Salt Springs | 6,214 | 76.2% | 1,000 Mbps | 4.6 | C | 58/100 |
| Outer Comstock | 6,092 | 87.1% | 1,000 Mbps | 5.1 | C+ | 67/100 |
| Southwest | 5,922 | 79.0% | 1,000 Mbps | 4.3 | C | 40/100 |
| Strathmore | 5,828 | 98.6% | 1,000 Mbps | 4.6 | C+ | 60/100 |
| South Valley | 5,395 | 58.2% | 1,000 Mbps | 4.1 | C- | 45/100 |
| Near Westside | 5,211 | 79.7% | 973 Mbps | 4.4 | C | 53/100 |
| Meadowbrook | 4,986 | 91.4% | 1,000 Mbps | 4.8 | C+ | 45/100 |
| University-Syracuse | 4,554 | 99.8% | 1,000 Mbps | 4.8 | B- | 71/100 |
| Near Eastside | 4,541 | 97.1% | 971 Mbps | 5.4 | B- | 36/100 |
| Westcott | 4,325 | 88.1% | 1,000 Mbps | 4.8 | C+ | 66/100 |
| Elmwood | 4,074 | 89.4% | 1,000 Mbps | 4 | C | 59/100 |
| Downtown Syracuse | 3,941 | 77.9% | 1,000 Mbps | 4.1 | C | 39/100 |
| Skunk City | 3,459 | 100.0% | 1,000 Mbps | 5.1 | B- | 56/100 |
| Lincoln Park-Syracuse | 3,239 | 96.7% | 1,000 Mbps | 4.9 | C+ | 63/100 |
| Westside | 3,167 | 56.5% | 1,001 Mbps | 3.7 | C- | 48/100 |
ZIP codes in Syracuse
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 13210 | 29,293 | 73.1% | 994 Mbps | 5 | C | 54/100 |
| 13208 | 23,546 | 40.0% | 1,000 Mbps | 3.6 | D+ | 55/100 |
| 13212 | 20,291 | 100.0% | 1,000 Mbps | 4.5 | B- | 62/100 |
| 13204 | 19,606 | 88.6% | 1,000 Mbps | 4.6 | C+ | 50/100 |
| 13205 | 18,773 | 66.4% | 1,000 Mbps | 4.2 | C- | 51/100 |
| 13206 | 16,638 | 97.0% | 1,000 Mbps | 4.9 | C+ | 53/100 |
| 13203 | 16,282 | 58.7% | 998 Mbps | 4.2 | C- | 48/100 |
| 13215 | 15,076 | 84.4% | 1,123 Mbps | 4.7 | C+ | 75/100 |
| 13207 | 13,209 | 80.5% | 1,000 Mbps | 4.1 | C | 55/100 |
| 13214 | 9,437 | 81.8% | 1,000 Mbps | 4.4 | C | 54/100 |
| 13224 | 8,231 | 95.4% | 1,000 Mbps | 4.6 | C+ | 65/100 |
| 13202 | 7,101 | 69.3% | 980 Mbps | 3.9 | C- | 32/100 |
| 13244 | 888 | 0.0% | 25 Mbps | 0 | F | 23/100 |
How Syracuse Compares to Nearby Places
The 10 places nearest to Syracuse that have their own pages are all within 7 miles. Among them, Westvale has the most homes with fiber (100.0%) and Jamesville the fewest (62.0%); Syracuse has 72.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Syracuse metro area (this page) | 662,057 | 72.3% | 1,129 Mbps | 4.2 | C | 61/100 |
| Liverpool | 53,242 | 99.1% | 1,000 Mbps | 4.4 | C+ | 66/100 |
| East Syracuse | 14,608 | 92.5% | 1,000 Mbps | 4.5 | C+ | 62/100 |
| Jamesville | 10,880 | 62.0% | 1,021 Mbps | 3.8 | C- | 68/100 |
| Fairmount | 9,237 | 100.0% | 1,000 Mbps | 4.2 | B- | 63/100 |
| Solvay | 6,764 | 100.0% | 1,000 Mbps | 4.5 | B- | 53/100 |
| North Syracuse | 6,744 | 100.0% | 1,000 Mbps | 4.6 | B- | 59/100 |
| Mattydale | 6,712 | 99.6% | 1,000 Mbps | 4.4 | B- | 59/100 |
| Westvale | 5,307 | 100.0% | 1,000 Mbps | 4.2 | B- | 77/100 |
| Lyncourt | 4,640 | 100.0% | 1,000 Mbps | 4.5 | B- | 59/100 |
| Nedrow | 2,778 | 79.8% | 1,002 Mbps | 4.1 | C | 21/100 |
Who is the Fastest Internet Provider in Syracuse?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Syracuse
| Frontier Communications | 7,000 |
|---|---|
| Verizon | 2,300 |
| EarthLink | 2,300 |
| Windstream | 2,000 |
| Spectrum | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Syracuse. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Syracuse Internet Providers
Based on 353 reviews from New York internet customers, Spectrum is the best internet service provider for Syracuse residents. Spectrum was rated at an average of 3.07 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in New York, with 3.00 out of 5 stars and 56.0% coverage in Syracuse.
At a national level, based on 3398 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Syracuse Internet Providers
The table below shows average customer ratings from customers in Syracuse, New York, and customers throughout the country.
| ISP / Tech Type | Syracuse Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (4) | (140) | (816) | View Plans | ||
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| EarthLink |  (0) | (1) | (15) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Windstream | (0) | (3) | (99) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Syracuse
Based on data reported by Syracuse ISPs to the FCC, the fastest speeds in the city are available through EarthLink. The company offers speeds up to 2,300 Mbps in Syracuse. Therefore, the average customer can get up to 1,019 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Syracuse Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon |  (4) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Windstream | (0) | (3) | (99) | View Plans | ||
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Syracuse?
Of the providers in Syracuse, customers rate Spectrum the best for price. Data comes from customers rating their satisfaction with pricing: in Syracuse where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 2.00 out of 5.
The table below shows how customers in Syracuse, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Syracuse
| ISP / Tech Type | Syracuse Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (4) | (140) | (816) | View Plans | ||
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Windstream | (0) | (3) | (99) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
A North Syracuse, NY Customer
Verizon Fiber
August 26, 2025 
Amanda D
Verizon Fiber
July 25, 2025 My provider is Verizon files and the Customer Service is immaculate. I’m able to chat with them either online or over the phone and they have voice confirmation so that they know they’re actually talking to me. They have all sorts of plans which also includes extra bonuses like having Netflix and other subscriptions added on to your services for a discount price. They also offer Verizon mobile I’ve been a customer for the last year or so and very satisfied.
A Syracuse, NY Customer
Spectrum Cable
June 18, 2023 Sewercap
Verizon Fiber
May 27, 2023 I like FIOS. The price is decent, and my internet is very fast. I had an issue a couple of summers ago, and they came out and fixed it very quickly.
A Syracuse, NY Customer
Verizon Fiber
January 23, 2023 Rate your provider
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Which ISP Should You Choose in Syracuse?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Syracuse is Spectrum.
- The fastest internet provider should be EarthLink. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Syracuse is Spectrum.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Syracuse, available to 96.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.