4 Best Internet Providers in Upper Falls, Rochester, NY

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Upper Falls, Rochester, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Upper Falls ratings may vary and are shown below.

1. Internet Providers
   

 » 

2. Rochester
   

 » 

3. Upper Falls, Rochester, NY Internet Service Providers
   

Who is the Best Internet Provider in Upper Falls, Rochester, NY?

Frontier Communications is the best internet provider in Upper Falls based on Rochester customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Frontier Communications had the best reviews at the local, state, and national levels versus all available providers in Upper Falls, making it a solid recommendation among providers with reviews. Frontier Communications is an option for 95.50% of the neighborhood.

The chart and table below show average customer ratings from customers in Upper Falls, New York, and customers throughout the country.

Top Rated Internet Providers in Upper Falls

Local, State, and National Ratings for all Upper Falls Internet Providers

Based on 373 reviews from Rochester internet customers, Frontier Communications is the best internet service provider for Upper Falls residents. Frontier Communications was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Rochester, with 4.00 out of 5 stars and 93.3% coverage in Upper Falls.

At a national level, based on 2917 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in Upper Falls?

Based on both FCC data and unbiased customer ratings in Upper Falls, the fastest internet in the neighborhood comes from Frontier Communications.

Data Reported to FCC by ISPs: Average Maximum Available in Upper Falls

	ISP / Tech Type	Max Advertised Speed
	Frontier Communications	7,000 Mbps
	Verizon	1,000 Mbps
	Spectrum	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Upper Falls

Based on data reported by Upper Falls ISPs to the FCC, the fastest speeds in the neighborhood are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Upper Falls. Therefore, the average customer can get up to 1,520 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Frontier Communications. This indicates Frontier reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Upper Falls?

Rochester customers rate T-Mobile Home Internet as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Upper Falls customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in Upper Falls, Rochester, and the United States rated the affordability of their internet service.

Rated Affordability in Upper Falls

Upper Falls Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Upper Falls below, including the metrics used and how Upper Falls compares to the rest of Rochester and nation.

Upper Falls ISP Report Card: C+

	Metric (hover for details)	Upper Falls	New York	USA
	Fiber Availability Percent The percentage of households in Upper Falls that have a Fiber internet connection available to their home.	40.58%	67.90%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,225 Mbps	4,973 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Upper Falls.	4.2	4.4	6.8

 

Upper Falls Digital Connectivity Index: 35 / 100

	Metric (hover for details)	Upper Falls	New York	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.8	2.4	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	11%	13%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	80%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	70%	89%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	51%	77%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	51%	79%	76%

Upper Falls ISP Report Card & Digital Connectivity Index

The ISP Report Card in Upper Falls is C+, which is worse than other neighborhoods. The local demand for broadband internet connectivity in Upper Falls is high with a score of 35 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Upper Falls have done a poor job meeting the needs of its residents.

The Upper Falls ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

70% of Upper Falls households have an internet connection despite having 99.72% availability. 51% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 6% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 51% of households have a broadband connection such as fiber, cable or DSL available to their home, 51% subscribe to it. A low number of Upper Falls residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Upper Falls?

How Much Speed does a Upper Falls Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Upper Falls is 2.8, which is larger than the Rochester average of 2.4 and larger than the national average of 2.7. Upper Falls's average household income is $21,674 which is much lower than the Rochester average of $82,253 and much lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Upper Falls also has 23% of its population enrolled in school between the 6th grade and college level, this is higher than the Rochester average of 16%. Additionally, 11% of residents work from home, which is lower than the 13% of residents in Rochester who work from home. This and other factors you can see above show us that the community of Upper Falls has a low need for internet connectivity and speeds.

Compared to the rest of the country, Upper Falls households are much more technology-disengaged. 80% of households have some sort of computing device, 44% have desktops or laptops in the home, and 77% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Upper Falls?

Which Cable Internet Providers are Available in Upper Falls?

Which DSL Internet Providers are Available in Upper Falls?

Which Fixed Wireless and LTE Internet Providers are Available in Upper Falls?

Which ISP Should You Choose in Upper Falls?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Upper Falls is Frontier.
• The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Frontier Communications may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Upper Falls is T-Mobile Home Internet.
• Spectrum, Viasat, and HughesNet has the broadest coverage in Upper Falls, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Upper Falls compare to other cities with a similar population?

To see how Upper Falls stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Upper Falls's C+ ISP Report Card and 35 / 100 Digital Connectivity Index.