6 Best Internet Providers in Group 14621, Rochester, NY
Find internet availability by address in Group 14621, Rochester, NY
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Group 14621 ISP Report Card | Business Internet in Group 14621
| Group 14621 ISP Report Card | B- | |
| Download Speed for Most Households | 5,842 Mbps | |
| Number of Internet Service Providers | 6 | |
| Real Group 14621 Customer Ratings | 4 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Group 14621 has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Group 14621.
Group 14621 overview
▼
Group 14621 has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Group 14621.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Greenlight Networks
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
Fiber
DSL
Empire Access
Connection
Customer Rating
Fiber
Above are the top 4 providers in Group 14621, Rochester, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Group 14621 ratings may vary and are shown below.
Who is the Best Internet Provider in Group 14621, Rochester, NY?
T-Mobile Home Internet is the highest-rated internet provider in Group 14621 based on 365 New York customer reviews, and Greenlight Networks has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Group 14621, New York, and customers throughout the country.
Top Rated Internet Providers in Group 14621
Local, State, and National Ratings for all Group 14621 Internet Providers
| ISP / Tech Type | Group 14621 Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (0) | (20) | (20) | View Plans | ||
| T-Mobile Home Internet | (1) | (17) | (322) | View Plans | ||
| Spectrum | (3) | (185) | (1881) | View Plans | ||
| Frontier | (0) | (2) | (169) | View Plans | ||
| Verizon | (0) | (134) | (783) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on 365 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Group 14621 residents. T-Mobile Home Internet was rated at an average of 4.18 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in New York, with 3.33 out of 5 stars and 100.0% coverage in Group 14621.
At a national level, based on 3183 national reviews for any of the providers listed above, Greenlight Networks is rated higher than any other provider, with a rating of 4.60 out of 5.
Which Providers are Available at my Home in Group 14621?
a different provider.
Coverage map for each provider in Group 14621, Rochester

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Group 14621?
According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Greenlight Networks should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Group 14621
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Greenlight Networks | 8,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| Empire Access | 1,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Group 14621
| ISP / Tech Type | Group 14621 Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (0) | (20) | (20) | View Plans | ||
| T-Mobile Home Internet | (1) | (17) | (322) | View Plans | ||
| Spectrum | (3) | (185) | (1881) | View Plans | ||
| Verizon | (0) | (134) | (783) | View Plans | ||
| Frontier | (0) | (2) | (169) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on data reported by Group 14621 ISPs to the FCC, the fastest speeds in the neighborhood are available through Greenlight Networks. The company offers speeds up to 8,000 Mbps in Group 14621. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Group 14621?
New York customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. Frontier Communications is rated in second place for affordability by the company’s Group 14621 customers with an average price rating of 3.50 out of 5.
The chart and graph below show how customers in Group 14621, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Group 14621
| ISP / Tech Type | Group 14621 Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (17) | (322) | View Plans | ||
| Greenlight Networks | (0) | (20) | (20) | View Plans | ||
| Spectrum | (3) | (185) | (1881) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Frontier | (0) | (2) | (169) | View Plans | ||
| Verizon | (0) | (134) | (783) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Group 14621 Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Group 14621 below, including the metrics used and how Group 14621 compares to the rest of Rochester and nation.
| Metric
(hover for details)
|
Group 14621 | New York | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Group 14621 that have a Fiber internet connection available to their home. | 82.33% | 74.48% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 5,842 Mbps | 5,159 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Group 14621. | 4.8 | 4.8 | 7.1 |
| Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.3 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 9% | 14% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 88% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 82% | 90% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 60% | 78% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 60% | 79% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Group 14621 ISP Report Card & Digital Connectivity Index
The ISP Report Card in Group 14621 is B-, which is worse than other neighborhoods. The local demand for broadband internet connectivity in Group 14621 is high with a score of 35 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Group 14621 have done a poor job meeting the needs of its residents.
The Group 14621 ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
82% of Group 14621 households have an internet connection despite having 100.00% availability. 60% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 60% of households have a broadband connection such as fiber, cable or DSL available to their home, 60% subscribe to it. A low number of Group 14621 residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Neighborhoods Compare to Group 14621?
- ISP Report Card: B-
- Digital Connectivity Index: 42 / 100
- ISP Report Card: C
- Digital Connectivity Index: 39 / 100
- ISP Report Card: B
- Digital Connectivity Index: 51 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 43 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 52 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 34 / 100
- ISP Report Card: B
- Digital Connectivity Index: 62 / 100
How Much Speed does a Group 14621 Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Group 14621 is 2.5, which is larger than the Rochester average of 2.3 and smaller than the national average of 2.7. Group 14621’s average household income is $37,904 which is much lower than the Rochester average of $85,020 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Group 14621 also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Rochester average of 16%. Additionally, 9% of residents work from home, which is lower than the 14% of residents in Rochester who work from home. This and other factors you can see above show us that the community of Group 14621 has a low need for internet connectivity and speeds.
Compared to the rest of the country, Group 14621 households are much more technology-disengaged. 88% of households have some sort of computing device, 57% have desktops or laptops in the home, and 87% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Group 14621?
Greenlight Networks Fiber in Group 14621, Rochester, NY
Greenlight Networks offers Fiber service to 64.2% of Group 14621 homes. Across the neighborhood, Greenlight Networks Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Frontier Fiber in Group 14621, Rochester, NY
Frontier Communications offers Fiber service to 48.9% of Group 14621 homes. Across the neighborhood, Frontier Fiber has speeds up to 7,000 Mbps
Spectrum Fiber in Group 14621, Rochester, NY
Spectrum offers Fiber service to 20.8% of Group 14621 homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Empire Access Fiber in Group 14621, Rochester, NY
Empire Access offers Fiber service to 2.0% of Group 14621 homes. Across the neighborhood, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Group 14621?
Spectrum Cable in Group 14621, Rochester, NY
Spectrum offers Cable service to 100.0% of Group 14621 homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Group 14621?
Frontier DSL in Group 14621, Rochester, NY
Frontier Communications offers DSL service to 41.0% of Group 14621 homes. Across the neighborhood, Frontier DSL has speeds up to 15 Mbps, with speeds from 10 Mpbs up to 90 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.2 Mbps throughout the neighborhood. Frontier DSL is rated higher than other types of internet service available in Group 14621 from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Group 14621?
T-Mobile Home Internet Fixed Wireless in Group 14621, Rochester, NY
T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Group 14621 homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 80 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Group 14621, Rochester, NY
Verizon offers Fixed Wireless service to 100.0% of Group 14621 homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 405 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 28 Mbps throughout the neighborhood.
Which ISP Should You Choose in Group 14621?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Group 14621 is T-Mobile Home Internet.
- The fastest internet provider should be Greenlight Networks. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Group 14621 is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, Spectrum, and HughesNet has the broadest coverage in Group 14621, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Group 14621 compare to other cities with a similar population?
To see how Group 14621 stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Group 14621’s B- ISP Report Card and 35 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B
- Digital Connectivity Index: 30 / 100
- ISP Report Card: B
- Digital Connectivity Index: 72 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 71 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B
- Digital Connectivity Index: 81 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 63 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 78 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Group 14621
Customer Reviews
Shafonya B
Spectrum Cable
March 25, 2026 Overall, Spectrum internet is okay. There have been instances in which there is an outage, which is rare but it happens. Usually, everything is back up and running within a matter of hours. There was a few times it was out all day, and we weren't compensated for it. I know a day isn't a very long time, but for people who depend on it for work and school, it can become the hassle.
More
A Rochester, NY Customer
Spectrum Cable
June 11, 2023 I am unhappy with the cost of $79.99 per month for internet for a household of two people. Spectrum increases rates without informing their customers, or not making that information easily accessible and clear to consumers. There is currently not other option for internet in my area for internet service. I am waiting for fiber internet from another local company, and even put down a deposit more than a few years ago. That service has not arrived in my neighborhood yet, so I am still using Spectrum's service. I cannot understand why Spectrum is so expensive. When I lived in Europe the cost of internet was significantly cheaper and there were multiple options. In my opinion, Spectrum has a monopoly and uses this to their advantage. Their service is also very poor. If you have a problem, you are often on hold for a long time waiting to speak to a person, and then it is still a longer wait if you need a technician to come to your house.
More
A Rochester, NY Customer
T-Mobile Home Internet Fixed Wireless
March 19, 2023 More
Leslie
Spectrum Cable
February 26, 2023 My internet provider used to offer 20$ internet that you could only seem to get by arguing diligently with them. Which I did. They also have frequent outages, but luckily for me they often occur overnight and we are notified via email. Recently, they began offering free internet to low income families, so now I get my internet free.
More
ISPReports User
Optimum Cable
September 06, 2026 More
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Don't see your provider? Search all providers
Reviews are independent and unedited. Published after a quick spam check.
(1)