Best Internet Providers in Group 14621, Rochester, NY
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Group 14621, Rochester, NY
Group 14621 has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Group 14621.
Ranks compare Group 14621 with the 28 neighborhoods in Rochester.
The Best Internet in Group 14621, Rochester, NY at a Glance
Group 14621 Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Greenlight Networks
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
Fiber
DSL
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Group 14621 ratings may vary and are shown below.
Who is the Best Internet Provider in Group 14621, Rochester, NY?
Frontier Communications is the highest-rated internet provider in Group 14621 based on 376 New York customer reviews, and Greenlight Networks has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get Frontier Communications
or call 1-866-557-9907
Which Providers are Available at my Home in Group 14621?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Group 14621, Rochester
How Group 14621 Compares to the Rest of Rochester
Group 14621's report card score is 12th of 28 and its connectivity index is 24th of 28.
| Measure | Group 14621 | Rank among neighborhoods in Rochester | Rochester | Monroe County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 82.3% | 12th of 28 | 74.5% | 80.0% | 71.5% | Ellwanger-Barry (97.5%) |
| Average top speed | 5,842 Mbps | 14th of 28 | 5,159 Mbps | 6,165 Mbps | 3,486 Mbps | Northland Lyceum (7,604 Mbps) |
| Providers at a typical address | 4.8 | Tied 8th of 28 | 4.8 | 4.9 | 7.1 | East Avenue (5.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | Tied 6th of 28 | 2.3 | 2.4 | 2.7 | La Avenida and North Marketview Heights and 1 more (2.9) |
| Workers who work from home | 9% | Tied 22nd of 28 | 14% | 16% | 15% | Browncroft (23%) |
| Homes with a computer, tablet or phone | 88% | Tied 24th of 28 | 95% | 95% | 96% | Browncroft (99%) |
| Homes with internet | 82% | 20th of 28 | 90% | 90% | 91% | Strong (96%) |
| Homes on fiber, cable or DSL | 60% | Tied 23rd of 28 | 78% | 79% | 76% | Park Avenue and Strong (86%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 55% | 22nd of 28 | 80% | 80% | 81% | Strong (93%) |
| Median household income | $37,904 | 21st of 28 | $85,020 | $86,333 | $93,246 | Browncroft ($108,885) |
| Residents in school (6th grade to college) | 14% | Tied 16th of 28 | 16% | 16% | 16% | Strong (56%) |
Fiber reaches 82.3% of homes in Group 14621, against 74.5% across Rochester and 80.0% across Monroe County. Households in Group 14621 are smaller than the US average (2.5 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $37,904 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Group 14621
Which Fiber Internet Providers are Available in Group 14621?
Greenlight Networks Fiber in Group 14621, Rochester, NY
Availability:
64.2%
Customer Rating:
(20)
Avg. Download Speed
8,000 Mbps
Greenlight Networks offers Fiber service to 64.2% of Group 14621 homes. Across the neighborhood, Greenlight Networks Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Frontier Fiber in Group 14621, Rochester, NY
Availability:
48.9%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 48.9% of Group 14621 homes. Across the neighborhood, Frontier Fiber has speeds up to 7,000 Mbps
Spectrum Fiber in Group 14621, Rochester, NY
Availability:
20.8%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 20.8% of Group 14621 homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Empire Access Fiber in Group 14621, Rochester, NY
Availability:
2.0%
Customer Rating:
(8)
Avg. Download Speed
1,000 Mbps
Empire Access offers Fiber service to 2.0% of Group 14621 homes. Across the neighborhood, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Group 14621?
T-Mobile Home Internet Fixed Wireless in Group 14621, Rochester, NY
Availability:
100.0%
Customer Rating:
(342)
Avg. Download Speed
80 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Group 14621 homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 80 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Group 14621, Rochester, NY
Availability:
100.0%
Customer Rating:
(362)
Avg. Download Speed
405 Mbps
Verizon offers Fixed Wireless service to 100.0% of Group 14621 homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 405 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 28 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Group 14621?
Spectrum Cable in Group 14621, Rochester, NY
Availability:
100.0%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 100.0% of Group 14621 homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Group 14621?
Frontier DSL in Group 14621, Rochester, NY
Availability:
41.0%
Customer Rating:
(58)
Avg. Download Speed
15 Mbps
Frontier Communications offers DSL service to 41.0% of Group 14621 homes. Across the neighborhood, Frontier DSL has speeds up to 15 Mbps, with speeds from 10 Mpbs up to 90 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.2 Mbps throughout the neighborhood. Frontier DSL is rated higher than other types of internet service available in Group 14621 from Frontier in terms of customer satisfaction.
How Group 14621 Compares to Its Neighbors
The 10 neighborhoods nearest to Group 14621 that have their own pages are all within 2 miles. Among them, Northland Lyceum has the most homes with fiber (94.6%) and Edgerton the fewest (27.4%); Group 14621 has 82.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Group 14621 (this page) | 17,107 | 82.3% | 5,842 Mbps | 4.8 | B- | 35/100 |
| Maplewood | 19,709 | 72.8% | 5,259 Mbps | 4.5 | B- | 52/100 |
| Northland Lyceum | 9,336 | 94.6% | 7,604 Mbps | 5.4 | B+ | 33/100 |
| Beechwood | 8,502 | 59.4% | 4,558 Mbps | 3.8 | C+ | 55/100 |
| Edgerton | 8,379 | 27.4% | 1,990 Mbps | 3.6 | C- | 43/100 |
| North Marketview Heights | 7,440 | 93.6% | 7,112 Mbps | 4.8 | B | 51/100 |
| La Avenida | 5,846 | 81.0% | 5,660 Mbps | 4.3 | B- | 42/100 |
| Upper Falls | 4,997 | 58.8% | 2,292 Mbps | 4.5 | C | 39/100 |
| Homestead Heights | 4,852 | 91.5% | 6,411 Mbps | 4.7 | B | 62/100 |
| South Marketview Heights | 4,489 | 49.0% | 3,755 Mbps | 4.5 | C+ | 46/100 |
| Central Business District-Rochester | 3,299 | 63.9% | 3,312 Mbps | 4.6 | C+ | 34/100 |
Who is the Fastest Internet Provider in Group 14621?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Greenlight Networks should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Group 14621
| Greenlight Networks | 8,000 |
|---|---|
| Frontier Communications | 7,000 |
| Spectrum | 1,000 |
| Verizon | 1,000 |
| Empire Access | 1,000 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Group 14621. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Group 14621 Internet Providers
Based on 376 reviews from New York internet customers, Frontier Communications is the best internet service provider for Group 14621 residents. Frontier Communications was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in New York, with 4.00 out of 5 stars and 100.0% coverage in Group 14621.
At a national level, based on 3312 national reviews for any of the providers listed above, Greenlight Networks is rated higher than any other provider, with a rating of 4.60 out of 5.
Local, State, and National Ratings for all Group 14621 Internet Providers
The table below shows average customer ratings from customers in Group 14621, New York, and customers throughout the country.
| ISP / Tech Type | Group 14621 Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| Empire Access |  (0) | (7) | (8) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Greenlight Networks | (0) | (20) | (20) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (3) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Group 14621
Based on data reported by Group 14621 ISPs to the FCC, the fastest speeds in the neighborhood are available through Greenlight Networks. The company offers speeds up to 8,000 Mbps in Group 14621. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Group 14621 Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (18) | (342) | View Plans | ||
| Spectrum | (3) | (189) | (1949) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Greenlight Networks | (0) | (20) | (20) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Group 14621?
Of the providers in Group 14621, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Group 14621 where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 3.50 out of 5.
The table below shows how customers in Group 14621, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Group 14621
| ISP / Tech Type | Group 14621 Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (1) | (18) | (342) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Greenlight Networks | (0) | (20) | (20) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (3) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
Shafonya B
Spectrum Cable
March 25, 2026 Overall, Spectrum internet is okay. There have been instances in which there is an outage, which is rare but it happens. Usually, everything is back up and running within a matter of hours. There was a few times it was out all day, and we weren't compensated for it. I know a day isn't a very long time, but for people who depend on it for work and school, it can become the hassle.
A Rochester, NY Customer
Spectrum Cable
June 11, 2023 I am unhappy with the cost of $79.99 per month for internet for a household of two people. Spectrum increases rates without informing their customers, or not making that information easily accessible and clear to consumers. There is currently not other option for internet in my area for internet service. I am waiting for fiber internet from another local company, and even put down a deposit more than a few years ago. That service has not arrived in my neighborhood yet, so I am still using Spectrum's service. I cannot understand why Spectrum is so expensive. When I lived in Europe the cost of internet was significantly cheaper and there were multiple options. In my opinion, Spectrum has a monopoly and uses this to their advantage. Their service is also very poor. If you have a problem, you are often on hold for a long time waiting to speak to a person, and then it is still a longer wait if you need a technician to come to your house.
A Rochester, NY Customer
T-Mobile Home Internet Fixed Wireless
March 19, 2023 Leslie
Spectrum Cable
February 26, 2023 My internet provider used to offer 20$ internet that you could only seem to get by arguing diligently with them. Which I did. They also have frequent outages, but luckily for me they often occur overnight and we are notified via email. Recently, they began offering free internet to low income families, so now I get my internet free.
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
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Which ISP Should You Choose in Group 14621?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Group 14621 is Frontier.
- The fastest internet provider should be Greenlight Networks. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Group 14621 is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, Spectrum, and HughesNet has the broadest coverage in Group 14621, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.