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5 Best Internet Providers in Upper Hill, Springfield, MA

Find internet availability by address in Upper Hill, Springfield, MA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Upper Hill ISP Report Card | Business Internet in Upper Hill

Upper Hill ISP Report at a Glance
ISP grade Upper Hill ISP Report Card C-
Average speed Download Speed for Most Households 2,000 Mbps
ISP count Number of Internet Service Providers 5
Customer review count Real Upper Hill Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Upper Hill has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Upper Hill.

Upper Hill overview

Upper Hill has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Upper Hill.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

87.9%

Customer Rating:

3.4 of 5 stars

(2,391)

View Plans

1-877-244-3013 Price: $40.00 - $130.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Upper Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most Upper Hill residents, weighted by user distribution.

Customer Rating

Cable

87.9%

2,000 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(1,910)

EarthLink

EarthLink logo

Availability:

86.8%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Upper Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most Upper Hill residents, weighted by user distribution.

Customer Rating

Fixed Wireless

86.8%

37 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

AT&T

AT&T logo

Availability:

86.8%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Upper Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most Upper Hill residents, weighted by user distribution.

Customer Rating

Fixed Wireless

86.8%

37 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

86.6%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Upper Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most Upper Hill residents, weighted by user distribution.

Customer Rating

Fixed Wireless

86.6%

33 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Upper Hill, Springfield, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.


Verizon

Verizon logo

Availability:

61.5%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Upper Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most Upper Hill residents, weighted by user distribution.

Customer Rating

Fixed Wireless

61.5%

670 Mbps

1,000 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Upper Hill residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Upper Hill ratings may vary and are shown below.

Who is the Best Internet Provider in Upper Hill, Springfield, MA?

AT&T is the best internet provider in Upper Hill based on Springfield customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Upper Hill, making it a solid recommendation among providers with reviews. AT&T is an option for 86.82% of the neighborhood.

AT&T logo

Click here to get AT&T

or call 1-877-610-1219

The chart and table below show average customer ratings from customers in Upper Hill, Massachusetts, and customers throughout the country.

Top Rated Internet Providers in Upper Hill


AT&T4.673.66
T-Mobile Home Internet4.504.04
Verizon3.823.82
XFINITY3.103.37
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Upper Hill Internet Providers

ISP / Tech TypeUpper Hill OverallMassachusetts OverallNational OverallFor Service
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Verizon (0) (34) (723)View Plans
XFINITY (0) (107) (2164)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on 149 reviews from Springfield internet customers, AT&T is the best internet service provider for Upper Hill residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Springfield, with 4.50 out of 5 stars and 86.7% coverage in Upper Hill.

At a national level, based on 4136 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Upper Hill?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Upper Hill, Springfield, MA map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Upper Hill?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Upper Hill

Max Advertised Speed in Upper Hill, Springfield, MA


ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast2,000 Mbps
Verizon1,000 Mbps
T-Mobile Home Internet100 Mbps
EarthLink100 Mbps
AT&T100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Upper Hill


AT&T4.673.75
T-Mobile Home Internet4.503.96
Verizon3.974.00
XFINITY3.723.77
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeUpper Hill SpeedMassachusetts SpeedNational SpeedFor Service
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Verizon (0) (34) (723)View Plans
XFINITY (0) (107) (2164)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Upper Hill ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Upper Hill. Therefore, the average customer can get up to 2,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Upper Hill?

Springfield customers rate AT&T as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Upper Hill customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in Upper Hill, Springfield, and the United States rated the affordability of their internet service.

Rated Affordability in Upper Hill


AT&T4.673.51
T-Mobile Home Internet4.504.11
Verizon3.353.50
XFINITY2.803.03
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeUpper Hill AffordabilityMassachusetts AffordabilityNational AffordabilityFor Service
AT&T (0) (3) (924)View Plans
T-Mobile Home Internet (0) (4) (284)View Plans
Verizon (0) (34) (723)View Plans
XFINITY (0) (107) (2164)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans

Upper Hill Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Upper Hill below, including the metrics used and how Upper Hill compares to the rest of Springfield and nation.

Upper Hill ISP Report Card: C-
Metric

(hover for details)
Upper Hill Massachusetts USA
0.00% 27.99% 67.25%
2,000 Mbps 1,742 Mbps 3,293 Mbps
4.7 4.4 6.8

 

Upper Hill Digital Connectivity Index: 74 / 100
Metric

(hover for details)
Upper Hill Massachusetts USA
2.8 2.5 2.7
8% 10% 14%
92% 92% 95%
91% 88% 90%
82% 71% 75%
94% 71% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Upper Hill ISP Report Card & Digital Connectivity Index

The ISP Report Card in Upper Hill is C-, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Upper Hill is high with a score of 74 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Upper Hill have done a good job meeting the needs of its residents.

The Upper Hill ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

91% of Upper Hill households have an internet connection while having 87.89% availability. 82% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 82% of households have a broadband connection such as fiber, cable or DSL available to their home, 94% subscribe to it. A very large amount of Upper Hill residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Upper Hill?

Bay, Springfield, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 64 / 100
Old Hill, Springfield, MA

  • ISP Report Card: C-
  • Digital Connectivity Index: 57 / 100
McKnight, Springfield, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 36 / 100
Maple High-Six Corners, Springfield, MA

  • ISP Report Card: C-
  • Digital Connectivity Index: 27 / 100
East Forest Park, Springfield, MA

  • ISP Report Card: C-
  • Digital Connectivity Index: 71 / 100
South End Springfield, Springfield, MA

  • ISP Report Card: C-
  • Digital Connectivity Index: 29 / 100
Pine Point, Springfield, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 58 / 100
Metro Center, Springfield, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 14 / 100
Forest Park, Springfield, MA

  • ISP Report Card: C-
  • Digital Connectivity Index: 62 / 100

How Much Speed does a Upper Hill Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Upper Hill is 2.8, which is larger than the Springfield average of 2.5 and larger than the national average of 2.7. Upper Hill's average household income is $54,884 which is lower than the Springfield average of $77,731 and lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Upper Hill also has 28% of its population enrolled in school between the 6th grade and college level, this is higher than the Springfield average of 16%. Additionally, 8% of residents work from home, which is lower than the 10% of residents in Springfield who work from home. This and other factors you can see above show us that the community of Upper Hill has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Upper Hill households are about average when it comes to technological engagement. 92% of households have some sort of computing device, 76% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Upper Hill?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Upper Hill, Springfield, MA.

Which Cable Internet Providers are Available in Upper Hill?

XFINITY Cable in Upper Hill, Springfield, MA

XFINITY logo

Availability:

87.9%

Customer Rating:

3.3 of 5 stars

(1,910)

Avg. Download Speed

2,000 Mbps

XFINITY from Comcast offers Cable service to 87.9% of Upper Hill homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 250 and as high as 250, with an average of 250 Mbps throughout the neighborhood. XFINITY Cable is rated about the same as other types of internet service available in Upper Hill from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Upper Hill?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Upper Hill, Springfield, MA.

Which Fixed Wireless and LTE Internet Providers are Available in Upper Hill?

EarthLink Fixed Wireless in Upper Hill, Springfield, MA

EarthLink logo

Availability:

86.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

37 Mbps

EarthLink offers Fixed Wireless service to 86.8% of Upper Hill homes. Across the neighborhood, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.7 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Upper Hill from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Upper Hill, Springfield, MA

AT&T logo

Availability:

86.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

37 Mbps

AT&T offers Fixed Wireless service to 86.8% of Upper Hill homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.7 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Upper Hill from AT&T in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Upper Hill, Springfield, MA

T-Mobile Home Internet logo

Availability:

86.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

33 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 86.6% of Upper Hill homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 33 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.8 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Upper Hill from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Upper Hill, Springfield, MA

Verizon logo

Availability:

61.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

670 Mbps

Verizon offers Fixed Wireless service to 61.5% of Upper Hill homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 670 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 49 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Upper Hill from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Upper Hill?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Upper Hill is AT&T.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Upper Hill is AT&T.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Upper Hill, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Upper Hill compare to other cities with a similar population?

To see how Upper Hill stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Upper Hill's C- ISP Report Card and 74 / 100 Digital Connectivity Index.

White City, Fort Pierce, FL

  • ISP Report Card: B-
  • Digital Connectivity Index: 85 / 100
Taylor Berry, Louisville, KY

  • ISP Report Card: B+
  • Digital Connectivity Index: 39 / 100
Denbigh, Newport News, VA

  • ISP Report Card: B+
  • Digital Connectivity Index: 50 / 100
Cushing Square, Belmont, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 85 / 100
Crosstown, Memphis, TN

  • ISP Report Card: B+
  • Digital Connectivity Index: 37 / 100
Creekside, Sacramento, CA

  • ISP Report Card: A-
  • Digital Connectivity Index: 90 / 100
Core, San Diego, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 53 / 100
White Bridge, Nashville, TN

  • ISP Report Card: A
  • Digital Connectivity Index: 57 / 100
Chester Highlands, Chicago, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 41 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Massachusetts

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