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2 Best Internet Providers in Waiakea, HI

Find internet availability by address in Waiakea, HI

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Waiakea ISP Report Card | Business Internet in Waiakea

Waiakea ISP Report at a Glance
ISP grade Waiakea ISP Report Card D
Average speed Download Speed for Most Households 692 Mbps
ISP count Number of Internet Service Providers 2
Customer review count Real Waiakea Customer Ratings 2

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Waiakea has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Waiakea.

Waiakea overview

Waiakea has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Waiakea.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Hawaiian Telcom

Hawaiian Telcom logo

Availability:

100.0%

Customer Rating:

4.0 of 5 stars

(17)

View Plans

1-877-374-1571 Price: $30.00 - $164.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Waiakea.

Max Download Speed InfoCalculated from the maximum speeds available to most Waiakea residents, weighted by user distribution.

Customer Rating

Fiber

24.0%

2,850 Mbps

2,850 Mbps

Fiber: 4.0 of 5 stars

(14)

DSL

100.0%

10 Mbps

10 Mbps

DSL: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

24.0%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Waiakea.

Max Download Speed InfoCalculated from the maximum speeds available to most Waiakea residents, weighted by user distribution.

Customer Rating

Fixed Wireless

24.0%

25 Mbps

25 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Waiakea, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Waiakea residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Waiakea ratings may vary and are shown below.

Who is the Best Internet Provider in Waiakea, HI?

T-Mobile Home Internet is the best internet provider in Waiakea based on Hawaii customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Waiakea, making it a solid recommendation among providers with reviews. Unfortunately, T-Mobile Home Internet is an option for 24.00% of the city.

The chart and table below show average customer ratings from customers in Waiakea, Hawaii, and customers throughout the country.

Top Rated Internet Providers in Waiakea


Hawaiian Telcom4.004.07
T-Mobile Home Internet4.504.04
HughesNet2.002.29
ViasatN/A1.77
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Waiakea Internet Providers

ISP / Tech TypeWaiakea OverallHawaii OverallNational OverallFor Service
Hawaiian Telcom (2) (17) (17)View Plans
T-Mobile Home Internet (0) (2) (284)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Based on 20 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for Waiakea residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 4.00 out of 5 stars and 100.0% coverage in Waiakea.

At a national level, based on 330 national reviews for any of the providers listed above, Hawaiian Telcom is rated higher than any other provider, with a rating of 4.07 out of 5.

Which Providers are Available at my Home in Waiakea?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Waiakea, HI map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Waiakea?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Hawaiian Telcom should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Waiakea

Max Advertised Speed in Waiakea, HI


ISP / Tech TypeMax Advertised Speed
Hawaiian Telcom2,850 Mbps
Viasat100 Mbps
T-Mobile Home Internet25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Waiakea


Hawaiian Telcom4.414.40
T-Mobile Home Internet4.503.96
HughesNet2.002.25
ViasatN/A1.38
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWaiakea SpeedHawaii SpeedNational SpeedFor Service
Hawaiian Telcom (2) (17) (17)View Plans
T-Mobile Home Internet (0) (2) (284)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Waiakea ISPs to the FCC, the fastest speeds in the city are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Waiakea. Therefore, the average customer can get up to 692 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Waiakea?

Hawaii customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. Hawaiian Telcom is rated in second place for affordability by the company’s Waiakea customers with an average price rating of 3.82 out of 5.

The chart and graph below show how customers in Waiakea, Hawaii, and the United States rated the affordability of their internet service.

Rated Affordability in Waiakea


Hawaiian Telcom3.823.86
T-Mobile Home Internet4.004.11
HughesNet2.002.56
ViasatN/A1.46
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWaiakea AffordabilityHawaii AffordabilityNational AffordabilityFor Service
Hawaiian Telcom (2) (17) (17)View Plans
T-Mobile Home Internet (0) (2) (284)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Waiakea Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Waiakea below, including the metrics used and how Waiakea compares to the rest of Hawaii and nation.

Waiakea ISP Report Card: D
Metric

(hover for details)
Waiakea Hawaii USA
24.00% 85.94% 67.25%
692 Mbps 2,641 Mbps 3,293 Mbps
1.5 3.6 6.8

 

Waiakea Digital Connectivity Index: 63 / 100
Metric

(hover for details)
Waiakea Hawaii USA
2.9 3.1 2.7
15% 9% 14%
86% 95% 95%
82% 91% 90%
61% 79% 75%
252% 83% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Waiakea ISP Report Card & Digital Connectivity Index

The ISP Report Card in Waiakea is D, which is much better than other cities. The local demand for broadband internet connectivity in Waiakea is high with a score of 63 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Waiakea have done a good job meeting the needs of its residents.

The Waiakea ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

82% of Waiakea households have an internet connection despite having 100.00% availability. 61% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 61% of households have a broadband connection such as fiber, cable or DSL available to their home, 252% subscribe to it. A very large amount of Waiakea residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Waiakea?

Keaukaha, HI

  • ISP Report Card: C-
  • Digital Connectivity Index: 41 / 100
Hilo, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 70 / 100
Kukui, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 48 / 100
Wainaku, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 58 / 100
Kurtistown, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 60 / 100
Keaau, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 55 / 100
Hawaiian Paradise Park, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 83 / 100
Papaikou, HI

  • ISP Report Card: C-
  • Digital Connectivity Index: 71 / 100
Pepeekeo, HI

  • ISP Report Card: D+
  • Digital Connectivity Index: 48 / 100

How Much Speed does a Waiakea Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Waiakea is 2.9, which is smaller than the Hawaii average of 3.1 and larger than the national average of 2.7. Waiakea's average household income is $89,425 which is about average for the Hawaii average of $107,532 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Waiakea also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Hawaii average of 14%. Additionally, 15% of residents work from home, which is higher than the 9% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of Waiakea has a high need for internet connectivity and speeds.

Compared to the rest of the country, Waiakea households are much more technology-disengaged. 86% of households have some sort of computing device, 79% have desktops or laptops in the home, and 84% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Waiakea?

Hawaiian Telcom Fiber in Waiakea, HI

Hawaiian Telcom logo

Availability:

24.0%

Customer Rating:

4.0 of 5 stars

(14)

Avg. Download Speed

2,850 Mbps

Hawaiian Telcom offers Fiber service to 24.0% of Waiakea homes. Across the city, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps, with speeds from 2,850 Mpbs up to 2,850 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hawaiian Telcom Fiber. Hawaiian Telcom Fiber is rated the same as other types of internet service available in Waiakea from Hawaiian Telcom in terms of customer satisfaction.

Which Cable Internet Providers are Available in Waiakea?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Waiakea, HI.

Which DSL Internet Providers are Available in Waiakea?

Hawaiian Telcom DSL in Waiakea, HI

Hawaiian Telcom logo

Availability:

100.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

10 Mbps

Hawaiian Telcom offers DSL service to 100.0% of Waiakea homes. Across the city, Hawaiian Telcom DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Hawaiian Telcom DSL is rated other types of internet service available in Waiakea from Hawaiian Telcom in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Waiakea?

T-Mobile Home Internet Fixed Wireless in Waiakea, HI

T-Mobile Home Internet logo

Availability:

24.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 24.0% of Waiakea homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Waiakea from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in Waiakea?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Waiakea is T-Mobile Home Internet.
  • The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Waiakea is T-Mobile Home Internet.
  • Viasat, HughesNet, and Hawaiian Telcom has the broadest coverage in Waiakea, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Waiakea compare to other cities with a similar population?

To see how Waiakea stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Waiakea's D ISP Report Card and 63 / 100 Digital Connectivity Index.

Los Pachecos, NM

  • ISP Report Card: F
  • Digital Connectivity Index: 69 / 100
Smithville, VT

  • ISP Report Card: B+
  • Digital Connectivity Index: 52 / 100
Smithfield, OR

  • ISP Report Card: B
  • Digital Connectivity Index: 51 / 100
Smith Island, MD

  • ISP Report Card: F
  • Digital Connectivity Index: 19 / 100
Slatyfork, WV

  • ISP Report Card: D-
  • Digital Connectivity Index: 27 / 100
Macatawa, MI

  • ISP Report Card: D+
  • Digital Connectivity Index: 64 / 100
Maberry, AR

  • ISP Report Card: F
  • Digital Connectivity Index: 5 / 100
Lynn, UT

  • ISP Report Card: D+
  • Digital Connectivity Index: 82 / 100
Lynch, PA

  • ISP Report Card: F
  • Digital Connectivity Index: 23 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Hawaii

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