Best Internet Providers in Waiakea, HI
All 2 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Waiakea, HI
Waiakea has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Waiakea.
Ranks compare Waiakea with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Waiakea, HI at a Glance
Waiakea Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Waiakea ratings may vary and are shown below.
Who is the Best Internet Provider in Waiakea, HI?
Hawaiian Telcom is the best internet provider in Waiakea based on Hawaii customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Hawaiian Telcom had the best reviews at the local, state, and national levels versus all available providers in Waiakea, making it a solid recommendation among providers with reviews. Hawaiian Telcom is an option for 100.00% of the city.
Click here to get Hawaiian Telcom
or call 1-877-374-1571
Which Providers are Available at my Home in Waiakea?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Waiakea
How Waiakea Compares to Places Its Size
Waiakea's report card score is in the bottom 15% and its connectivity index is in the top 13%.
| Measure | Waiakea | Rank among US places under 1,000 people | Hawaii County | Hawaii | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 24.0% | bottom 32% | 92.6% | 89.3% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 692 Mbps | bottom 25% | 2,703 Mbps | 2,707 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 1.5 | bottom 8% | 3.6 | 3.8 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.8 | top 15% | 2.8 | 3.1 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 18% | top 13% | 13% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 91% | bottom 40% | 95% | 96% | 96% | 1,494 places at 100% |
| Homes with internet | 85% | bottom 46% | 91% | 92% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 62% | top 41% | 75% | 80% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 78% | top 30% | 79% | 82% | 81% | 72 places at 100% |
| Median household income | $91,392 | top 18% | $85,058 | $109,587 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 15% | top 22% | 13% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 24.0% of homes in Waiakea, against 92.6% across Hawaii County and 89.3% across Hawaii. Households in Waiakea are larger than the US average (2.8 people against 2.7); 18% of workers work from home (US 15%); and the median household income is $91,392 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Waiakea
Which Fiber Internet Providers are Available in Waiakea?
Hawaiian Telcom Fiber in Waiakea, HI
Availability:
24.0%
Customer Rating:
(19)
Avg. Download Speed
2,850 Mbps
Hawaiian Telcom offers Fiber service to 24.0% of Waiakea homes. Across the city, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Waiakea?
T-Mobile Home Internet Fixed Wireless in Waiakea, HI
Availability:
24.0%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 24.0% of Waiakea homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Waiakea?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Waiakea, HI.
Which DSL Internet Providers are Available in Waiakea?
Hawaiian Telcom DSL in Waiakea, HI
Availability:
100.0%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Hawaiian Telcom offers DSL service to 100.0% of Waiakea homes. Across the city, Hawaiian Telcom DSL has speeds up to 10 Mbps
Internet in Waiakea by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Waiakea
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Waiakea
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Waiakea Compares to Nearby Places
The 10 places nearest to Waiakea that have their own pages are all within 11 miles. Among them, Wainaku has the most homes with fiber (100.0%) and Pepeekeo the fewest (12.5%); Waiakea has 24.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Waiakea (this page) | 25 | 24.0% | 692 Mbps | 1.5 | D- | 64/100 |
| Hilo | 44,509 | 97.3% | 2,828 Mbps | 3.9 | B- | 68/100 |
| Hawaiian Paradise Park | 14,853 | 100.0% | 2,850 Mbps | 3.9 | B | 81/100 |
| Keaau | 6,651 | 96.4% | 2,782 Mbps | 3.3 | B- | 52/100 |
| Ainaloa | 4,363 | 100.0% | 2,850 Mbps | 3.5 | B | 54/100 |
| Kurtistown | 2,462 | 92.4% | 2,700 Mbps | 3.5 | C+ | 55/100 |
| Pepeekeo | 2,097 | 12.5% | 1,238 Mbps | 2.1 | D | 54/100 |
| Papaikou | 1,559 | 43.2% | 1,625 Mbps | 2.8 | C- | 79/100 |
| Wainaku | 1,284 | 100.0% | 2,850 Mbps | 3.7 | B | 52/100 |
| Kukui | 920 | 100.0% | 2,850 Mbps | 4 | B | 52/100 |
| Keaukaha | 47 | 100.0% | 2,850 Mbps | 3.4 | B | 41/100 |
Who is the Fastest Internet Provider in Waiakea?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Waiakea
| Hawaiian Telcom | 2,850 |
|---|---|
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Waiakea. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Waiakea Internet Providers
Based on 21 reviews from Hawaii internet customers, Hawaiian Telcom is the best internet service provider for Waiakea residents. Hawaiian Telcom was rated at an average of 3.84 out of 5 in our report for overall customer satisfaction.
At a national level, based on 361 national reviews for any of the providers listed above, Hawaiian Telcom is rated higher than any other provider, with a rating of 3.84 out of 5.
Local, State, and National Ratings for all Waiakea Internet Providers
The table below shows average customer ratings from customers in Waiakea, Hawaii, and customers throughout the country.
| ISP / Tech Type | Waiakea Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) |  (2) | (342) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Waiakea
Based on data reported by Waiakea ISPs to the FCC, the fastest speeds in the city are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Waiakea. Therefore, the average customer can get up to 692 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Waiakea Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Waiakea?
Of the providers in Waiakea, customers rate Hawaiian Telcom the best for price. Data comes from customers rating their satisfaction with pricing: in Waiakea where enough of them have reviewed a provider, otherwise across Hawaii or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Hawaiian Telcom is rated 3.68 out of 5 for price, which is similar to the average across all internet providers in the country.
The table below shows how customers in Waiakea, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Waiakea
| ISP / Tech Type | Waiakea Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Hawaiian Telcom | (0) |  (19) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
ISPReports User
Hawaiian Telcom Fiber
August 02, 2026 
Ab
Hawaiian Telcom Fiber
June 11, 2026 Doesn’t cover all of my home nor garage area
A Honolulu, HI Customer
Spectrum Cable
May 08, 2026 Carl H
AT&T Fixed Wireless
March 21, 2026 AT&T wireless is not a very reliable internet provider. Their rates are among the highest in the area. The company offers unlimited access each month but often sends warnings that we are consuming too much bandwidth and will have our speeds throttled back. This is very misleading as a service provider and leads to much dissatisfaction in the company.
Tracy C.
Spectrum Cable
March 19, 2026 Spectrum started off as an affordable option, but over time the prices have increased significantly. The service experiences frequent outages and the internet speeds often fall short of expectations. Overall, it's no longer a good value for what you're paying
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Which ISP Should You Choose in Waiakea?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Waiakea is Hawaiian Telcom.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Waiakea is Hawaiian Telcom.
- Viasat, HughesNet, and Hawaiian Telcom has the broadest coverage in Waiakea, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.