Best Internet Providers in West Henrietta, NY
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in West Henrietta, NY
West Henrietta has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in West Henrietta.
Ranks compare West Henrietta with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in West Henrietta, NY at a Glance
West Henrietta Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Frontier
Connection
Customer Rating
Fiber
DSL
Greenlight Networks
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Henrietta ratings may vary and are shown below.
Who is the Best Internet Provider in West Henrietta, NY?
Greenlight Networks is the best internet provider in West Henrietta based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Greenlight Networks had the best reviews at the local, state, and national levels versus all available providers in West Henrietta, making it a solid recommendation among providers with reviews. Greenlight Networks is an option for 48.04% of the city.
Which Providers are Available at my Home in West Henrietta?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How West Henrietta Compares to Places Its Size
West Henrietta's report card score is in the bottom 39% and its connectivity index is in the top 43%.
| Measure | West Henrietta | Rank among US towns of 10,000 to 24,999 people | Monroe County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 74.5% | bottom 43% | 80.0% | 86.4% | 71.5% | 115 places at 100.0% |
| Average top speed | 7,297 Mbps | top 8% | 6,165 Mbps | 4,235 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 5.1 | bottom 14% | 4.9 | 5.2 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.9 | top 15% | 2.4 | 2.6 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 17% | top 29% | 16% | 15% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 99% | top 3% | 95% | 95% | 96% | 86 places at 100% |
| Homes with internet | 75% | bottom 2% | 90% | 91% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 70% | bottom 28% | 79% | 77% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 90% | top 18% | 80% | 80% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $107,640 | top 31% | $86,333 | $100,975 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 42% | top 1% | 16% | 16% | 16% | Stanford, CA (84%) |
Fiber reaches 74.5% of homes in West Henrietta, against 80.0% across Monroe County and 86.4% across New York. Households in West Henrietta are larger than the US average (2.9 people against 2.7); 17% of workers work from home (US 15%); and the median household income is $107,640 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in West Henrietta
Which Fiber Internet Providers are Available in West Henrietta?
Frontier Fiber in West Henrietta, NY
Availability:
54.8%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 54.8% of West Henrietta homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Greenlight Networks Fiber in West Henrietta, NY
Availability:
48.0%
Customer Rating:
(20)
Avg. Download Speed
8,000 Mbps
Greenlight Networks offers Fiber service to 48.0% of West Henrietta homes. Across the city, Greenlight Networks Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Spectrum Fiber in West Henrietta, NY
Availability:
7.7%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 7.7% of West Henrietta homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in West Henrietta?
T-Mobile Home Internet Fixed Wireless in West Henrietta, NY
Availability:
78.6%
Customer Rating:
(342)
Avg. Download Speed
94 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 78.6% of West Henrietta homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 94 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the city.
Verizon Fixed Wireless in West Henrietta, NY
Availability:
78.6%
Customer Rating:
(362)
Avg. Download Speed
291 Mbps
Verizon offers Fixed Wireless service to 78.6% of West Henrietta homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 291 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 20 Mbps throughout the city.
Which Cable Internet Providers are Available in West Henrietta?
Spectrum Cable in West Henrietta, NY
Availability:
78.6%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 78.6% of West Henrietta homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in West Henrietta?
Frontier DSL in West Henrietta, NY
Availability:
52.5%
Customer Rating:
(58)
Avg. Download Speed
11 Mbps
Frontier Communications offers DSL service to 52.5% of West Henrietta homes. Across the city, Frontier DSL has speeds up to 11 Mbps, with speeds from 10 Mpbs up to 70 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 1.0 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in West Henrietta from Frontier in terms of customer satisfaction.
Internet in West Henrietta by Neighborhood and ZIP Code
West Henrietta has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in West Henrietta
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in West Henrietta
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 14586 | 13,325 | 96.7% | 7,437 Mbps | 5.1 | B+ | 86/100 |
How West Henrietta Compares to Nearby Places
The 10 places nearest to West Henrietta that have their own pages are all within 8 miles. Among them, Rush has the most homes with fiber (94.0%) and Brighton the fewest (82.1%); West Henrietta has 74.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| West Henrietta (this page) | 16,417 | 74.5% | 7,297 Mbps | 5.1 | B- | 70/100 |
| Brighton | 37,895 | 82.1% | 6,241 Mbps | 4.6 | B- | 68/100 |
| Henrietta | 9,693 | 85.5% | 6,673 Mbps | 5.2 | B | 52/100 |
| North Chili | 8,156 | 86.2% | 6,877 Mbps | 5.2 | B | 60/100 |
| Scottsville | 5,177 | 90.3% | 6,476 Mbps | 4.6 | B | 67/100 |
| Rush | 3,009 | 94.0% | 6,649 Mbps | 4.4 | B | 76/100 |
| Garbutt | 483 | 89.4% | 6,043 Mbps | 4.9 | B | 68/100 |
| Mendon Center | 380 | 28.7% | 1,916 Mbps | 3.5 | C- | 80/100 |
| Clifton | 208 | 71.6% | 4,577 Mbps | 4.3 | C+ | 73/100 |
| West Rush | 144 | 25.7% | 2,435 Mbps | 3.5 | C- | 85/100 |
| South Chili | 134 | 93.3% | 6,597 Mbps | 3.9 | B- | 65/100 |
Who is the Fastest Internet Provider in West Henrietta?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Greenlight Networks.
Data Reported to FCC by ISPs: Average Maximum Available in West Henrietta
| Greenlight Networks | 8,000 |
|---|---|
| Frontier Communications | 7,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in West Henrietta. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for West Henrietta Internet Providers
Based on 369 reviews from New York internet customers, Greenlight Networks is the best internet service provider for West Henrietta residents. Greenlight Networks was rated at an average of 4.60 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in New York, with 4.22 out of 5 stars and 78.6% coverage in West Henrietta.
At a national level, based on 3304 national reviews for any of the providers listed above, Greenlight Networks is rated higher than any other provider, with a rating of 4.60 out of 5.
Local, State, and National Ratings for all West Henrietta Internet Providers
The table below shows average customer ratings from customers in West Henrietta, New York, and customers throughout the country.
| ISP / Tech Type | West Henrietta Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks |  (0) | (20) | (20) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Spectrum | (0) |  (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in West Henrietta
Based on data reported by West Henrietta ISPs to the FCC, the fastest speeds in the city are available through Greenlight Networks. The company offers speeds up to 8,000 Mbps in West Henrietta. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Greenlight Networks. This indicates Greenlight Networks reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | West Henrietta Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (0) | (20) | (20) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in West Henrietta?
Of the providers in West Henrietta, customers rate Greenlight Networks the best for price. Data comes from customers rating their satisfaction with pricing: in West Henrietta where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Greenlight Networks is rated 4.35 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.11 out of 5.
The table below shows how customers in West Henrietta, New York, and the United States rated the affordability of their internet service.
Rated Affordability in West Henrietta
| ISP / Tech Type | West Henrietta Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (0) | (20) | (20) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Frontier | (0) | (2) | (177) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (0) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in West Henrietta?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in West Henrietta is Greenlight Networks.
- The fastest internet provider should be Greenlight Networks. Considering speed for the money and reliability in speeds, Greenlight Networks may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in West Henrietta is Greenlight Networks.
- Viasat, Verizon, T-Mobile Home Internet, Spectrum, and HughesNet has the broadest coverage in West Henrietta, available to 78.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.