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7 Best Internet Providers in Wilbraham, MA

Find internet availability by address in Wilbraham, MA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Wilbraham ISP Report Card | Business Internet in Wilbraham

Wilbraham ISP Report at a Glance
ISP grade Wilbraham ISP Report Card C-
Average speed Download Speed for Most Households 1,244 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real Wilbraham Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Wilbraham has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Wilbraham.

Wilbraham overview

▼

Wilbraham has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Wilbraham.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

98.2%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wilbraham.

Max Download Speed InfoCalculated from the maximum speeds available to most Wilbraham residents, weighted by block population.

Customer Rating

Fiber

18.3%

1,000 Mbps

1,000 Mbps

Fiber: 3.4 of 5 stars

(199)

Cable

98.2%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

XFINITY

XFINITY logo

Availability:

25.7%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wilbraham.

Max Download Speed InfoCalculated from the maximum speeds available to most Wilbraham residents, weighted by block population.

Customer Rating

Cable

25.7%

1,916 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

GoNetspeed

GoNetspeed logo

Availability:

1.4%

Customer Rating:

4.3 of 5 stars

(22)

View Plans

Price: $49.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wilbraham.

Max Download Speed InfoCalculated from the maximum speeds available to most Wilbraham residents, weighted by block population.

Customer Rating

Fiber

1.4%

2,000 Mbps

2,000 Mbps

Fiber: 4.4 of 5 stars

(20)

EarthLink

EarthLink logo

Availability:

68.4%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wilbraham.

Max Download Speed InfoCalculated from the maximum speeds available to most Wilbraham residents, weighted by block population.

Customer Rating

Fixed Wireless

68.4%

35 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Above are the top 4 providers in Wilbraham, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

99.1%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wilbraham.

Max Download Speed InfoCalculated from the maximum speeds available to most Wilbraham residents, weighted by block population.

Customer Rating

Fixed Wireless

99.1%

67 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

77.9%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wilbraham.

Max Download Speed InfoCalculated from the maximum speeds available to most Wilbraham residents, weighted by block population.

Customer Rating

Fixed Wireless

77.9%

255 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

68.4%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wilbraham.

Max Download Speed InfoCalculated from the maximum speeds available to most Wilbraham residents, weighted by block population.

Customer Rating

Fixed Wireless

68.4%

35 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Wilbraham residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Wilbraham ratings may vary and are shown below.

Who is the Best Internet Provider in Wilbraham, MA?

AT&T is the highest-rated internet provider in Wilbraham based on 159 Massachusetts customer reviews, and GoNetspeed has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Wilbraham, Massachusetts, and customers throughout the country.

Top Rated Internet Providers in Wilbraham

XFINITY3.013.35
Spectrum3.333.27
AT&T4.673.64
T-Mobile Home Internet4.504.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Wilbraham Internet Providers

ISP / Tech TypeWilbraham OverallMassachusetts OverallNational OverallFor Service
Spectrum (0) (18) (1881)View Plans
XFINITY (0) (98) (2318)View Plans
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Verizon (0) (35) (783)View Plans
GoNetspeed (0) (1) (22)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 159 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Wilbraham residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 99.1% coverage in Wilbraham.

At a national level, based on 6348 national reviews for any of the providers listed above, GoNetspeed is rated higher than any other provider, with a rating of 4.27 out of 5.

Which Providers are Available at my Home in Wilbraham?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Wilbraham, MA map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Wilbraham?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, GoNetspeed should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Wilbraham

Max Advertised Speed in Wilbraham, MA

GoNetspeed2,000 Mbps
XFINITY2,000 Mbps
Spectrum1,000 Mbps
Verizon1,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
GoNetspeed2,000 Mbps
XFINITY from Comcast2,000 Mbps
Verizon1,000 Mbps
Spectrum1,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Wilbraham

XFINITY3.683.76
Spectrum3.673.61
AT&T4.673.74
T-Mobile Home Internet4.503.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWilbraham SpeedMassachusetts SpeedNational SpeedFor Service
XFINITY (0) (98) (2318)View Plans
Spectrum (0) (18) (1881)View Plans
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Verizon (0) (35) (783)View Plans
GoNetspeed (0) (1) (22)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by Wilbraham ISPs to the FCC, the fastest speeds in the city are available through GoNetspeed. The company offers speeds up to 2,000 Mbps in Wilbraham. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Wilbraham?

Massachusetts customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Wilbraham customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in Wilbraham, Massachusetts, and the United States rated the affordability of their internet service.

Rated Affordability in Wilbraham

Spectrum2.892.90
XFINITY2.733.01
GoNetspeed5.004.18
AT&T4.673.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWilbraham AffordabilityMassachusetts AffordabilityNational AffordabilityFor Service
Spectrum (0) (18) (1881)View Plans
XFINITY (0) (98) (2318)View Plans
GoNetspeed (0) (1) (22)View Plans
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Verizon (0) (35) (783)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Wilbraham Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Wilbraham below, including the metrics used and how Wilbraham compares to the rest of Massachusetts and nation.

Wilbraham ISP Report Card: C-
Metric

(hover for details)
Wilbraham Massachusetts USA
19.65% 63.77% 71.53%
1,244 Mbps 1,969 Mbps 3,583 Mbps
4.6 5.8 7.1

 

Wilbraham Digital Connectivity Index: 61 / 100
Metric

(hover for details)
Wilbraham Massachusetts USA
2.7 2.5 2.7
13% 18% 15%
92% 96% 96%
90% 93% 91%
72% 82% 76%
73% 83% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Wilbraham ISP Report Card & Digital Connectivity Index

The ISP Report Card in Wilbraham is C-, which is better than other cities. The local demand for broadband internet connectivity in Wilbraham is high with a score of 61 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Wilbraham have done a good job meeting the needs of its residents.

The Wilbraham ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Wilbraham households have an internet connection despite having 99.49% availability. 72% of households have fiber, cable, or DSL, 2% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 72% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of Wilbraham residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Wilbraham?

Ludlow, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 59 / 100
Indian Orchard, MA

  • ISP Report Card: B-
  • Digital Connectivity Index: 37 / 100
Hampden, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 74 / 100

East Longmeadow, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 73 / 100
Ludlow Center, MA

  • ISP Report Card: C+
  • Digital Connectivity Index: 73 / 100
Springfield, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 55 / 100

Tennyville, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 73 / 100
Palmer Town, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 61 / 100
Monson, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 69 / 100

How Much Speed does a Wilbraham Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Wilbraham is 2.7, which is larger than the Massachusetts average of 2.5 and larger than the national average of 2.7. Wilbraham’s average household income is $122,403 which is higher than the Massachusetts average of $118,000 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Wilbraham also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Massachusetts average of 17%. Additionally, 13% of residents work from home, which is lower than the 18% of residents in Massachusetts who work from home. This and other factors you can see above show us that the community of Wilbraham has a high need for internet connectivity and speeds.

Compared to the rest of the country, Wilbraham households are more technology-disengaged. 92% of households have some sort of computing device, 91% have desktops or laptops in the home, and 89% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Wilbraham?

Spectrum Fiber in Wilbraham, MA

Spectrum logo

Availability:

18.3%

Customer Rating:

3.4 of 5 stars

(199)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 18.3% of Wilbraham homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 1,000, with an average of 612 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Wilbraham from Spectrum in terms of customer satisfaction.

GoNetspeed Fiber in Wilbraham, MA

GoNetspeed logo

Availability:

1.4%

Customer Rating:

4.4 of 5 stars

(20)

Avg. Download Speed

2,000 Mbps

GoNetspeed offers Fiber service to 1.4% of Wilbraham homes. Across the city, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GoNetspeed Fiber. GoNetspeed Fiber is rated about the same as other types of internet service available in Wilbraham from GoNetspeed in terms of customer satisfaction.

Which Cable Internet Providers are Available in Wilbraham?

Spectrum Cable in Wilbraham, MA

Spectrum logo

Availability:

98.2%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 98.2% of Wilbraham homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 452 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Wilbraham from Spectrum in terms of customer satisfaction.

XFINITY Cable in Wilbraham, MA

XFINITY logo

Availability:

25.7%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,916 Mbps

XFINITY from Comcast offers Cable service to 25.7% of Wilbraham homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,916 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 227 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Wilbraham from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Wilbraham?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Wilbraham, MA.

Which Fixed Wireless and LTE Internet Providers are Available in Wilbraham?

T-Mobile Home Internet Fixed Wireless in Wilbraham, MA

T-Mobile Home Internet logo

Availability:

99.1%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

67 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 99.1% of Wilbraham homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Wilbraham from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Wilbraham, MA

Verizon logo

Availability:

77.9%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

255 Mbps

Verizon offers Fixed Wireless service to 77.9% of Wilbraham homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 255 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 18 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Wilbraham from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Wilbraham, MA

EarthLink logo

Availability:

68.4%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

35 Mbps

EarthLink offers Fixed Wireless service to 68.4% of Wilbraham homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Wilbraham from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Wilbraham, MA

AT&T logo

Availability:

68.4%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

35 Mbps

AT&T offers Fixed Wireless service to 68.4% of Wilbraham homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Wilbraham from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Wilbraham?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Wilbraham is AT&T.
  • The fastest internet provider should be GoNetspeed. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Wilbraham is AT&T.
  • Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Wilbraham, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Wilbraham compare to other cities with a similar population?

To see how Wilbraham stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Wilbraham’s C- ISP Report Card and 61 / 100 Digital Connectivity Index.

Moorestown-Lenola, NJ

  • ISP Report Card: B+
  • Digital Connectivity Index: 83 / 100
Princeton, MN

  • ISP Report Card: B-
  • Digital Connectivity Index: 59 / 100
Princeton Meadows, NJ

  • ISP Report Card: B-
  • Digital Connectivity Index: 88 / 100

Portage, WI

  • ISP Report Card: B-
  • Digital Connectivity Index: 47 / 100
Port Washington, WI

  • ISP Report Card: B+
  • Digital Connectivity Index: 61 / 100
Port Washington, NY

  • ISP Report Card: A-
  • Digital Connectivity Index: 89 / 100

Port Royal, SC

  • ISP Report Card: B-
  • Digital Connectivity Index: 88 / 100
Port Neches, TX

  • ISP Report Card: B+
  • Digital Connectivity Index: 66 / 100
Port Lavaca, TX

  • ISP Report Card: B
  • Digital Connectivity Index: 41 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Wilbraham

Customer Reviews

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Lisa N

Verizon Fiber

May 02, 2026

While my service is consistent, it is pricey, finding less expensive options is difficult. It is hard to compare the mismatch options and what we need. I am close to going all streaming. Bundle service is difficult as no one group manages as they have different departments. Like I considered trying to do Verizon, but not sure about the bundle and verizon is spotty- so we have our pricey plan 27- (voice, cable and internet).

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Bill B.

Verizon Fiber

April 27, 2026

I've called a few times and their Service Reps have been quite knowledgeable and helpful. The internet speeds are great. I work from home full time and my wife works from home two days a week. With both of us using the internet and streaming, plus our two kids using devices, we haven't noticed a slow down in speeds or issues with buffer. I would have two complaints: 1) they have been rising prices more than I think they need to to adjust for inflation. 2) Honestly I'd prefer a less bandwidth service, but when I attempt to downgrade, they add in a bunch of crap terminology so basically I'd be stuck paying the same amount monthly for less bandwidth. Overall, I'm happy, but do plan to conduct some additional due diligence later this year to look for cheaper options.

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Malcolm B

Concord Broadband Fiber

April 04, 2026

We are extremely lucky in our community to have the choice of high quality internet services provided by our local power company. The Municipal Light Department began by installing a fibre optic network in town to monitor smart meters being installed to better manage electricity. I don't know who came up with the idea of piggy-backing the provision of internet services on top of the existing service, but it has been tremendously successful.

For a $150 installation fee, they bring fiber directly inside the house and provide a highspeed modem, which provides excellent connectivity and reaches our entire house with WiFi.

The cheapest plan of $50 per month provides high upload and down load speets, and in a house with two adults using computers much of the day, with two kids and a smart TV delivering streaming, we have never had bandwidth problems. In addition in four years of services, we have only experienced two service outages, both less than 10 minutes, and explanations were communicated by a town-wide telephone call, so that we did not wait in the dark.

Much kudos to the town of Concord, Massachusetts for this initiative.

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Ali W

Atlantic Broadband Cable

March 28, 2026

I don't have many issues really with my internet service provider. Sometimes there are outages but they usually have a projected time to be back up and running. Most times they even get the internet up and running before their estimated time which I really appreciate. As far as pricing, its affordable for my partner and I. We even got a $300 gift card after paying on time for the first three months of our service. Unfortunately that could only be used in stores so using it towards bills wasn't an option but still a really awesome incentive.

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A East Harwich, MA Customer

XFINITY Cable

March 24, 2026

I think the service is adequate at best . The speeds are not always great and the pricing is way too high . I would expect to have a more customization but that will never happen .

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