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i3 Broadband Internet Reviews

This page provides comprehensive i3 Broadband Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

Jump to: All i3 Broadband Reviews | i3 Broadband Availability

Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

Fiber: 4.08 of 5 stars
Fiber Speed: 4.35 of 5 stars
Fiber Affordability: 4.00 of 5 stars

(26)

Cable

Cable: 2.00 of 5 stars
Cable Speed: 4.00 of 5 stars
Cable Affordability: 3.00 of 5 stars

(1)

i3 Broadband has 27 reviews and ratings across the United States. Ratings by service type include: Fiber: 4.08, Cable: 2.00.

i3 Broadband Reviews by State

The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.

Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.

Customer Reviews for i3 Broadband Internet Service

Here are all 27 customer reviews for i3 Broadband for you to sort and filter through. You can filter by fiber and cable, and by state.

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Customer Reviews

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Bruce N.

i3 Broadband Fiber

March 06, 2026

I had i3 Broadband installed 1/8/26. Installation went as expected with installer friendly and efficient. I had an issue with the fiber, I called service and 3 hours later a friendly, efficient technician was at my door and fixed the issue. That service reaffirms why I chose i3 Broadband for my fiber provider. There are some reviews that are not so positive about service but that has not been my experience.

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A St. Peters, MO Customer

i3 Broadband Fiber

February 27, 2026

We took a risk with I3 when they came to town. Initially, we didn't have fiber and none was being offered around us. All we knew was that our current provider had consistent outages and we work from home, so we needed a change. I3 came out and installed the fiber first. The installation was seamless and took about an hour. Since it has been installed (about 1 year now), we haven't had a single outage or a need to call I3 to come out.

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An Illinois Customer

i3 Broadband Fiber

October 09, 2025

I3 broadband is the best ISP I have had the opportunity to work with. On multiple occasions we cut the fiber line running to my home and each time they showed up within a day and fixed the issue. They even brought specialized equipment to run the fiber line under my drive way, put grass seed down in the area damaged by their gear, and proceeded to NOT charge me anything for it. I can not boast enough about this ISP, any time there is an outage they are very responsive and quick to work on correcting the issue.

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An Illinois Customer

i3 Broadband Fiber

July 05, 2025
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M. RUBIN

i3 Broadband Fiber

June 15, 2025

Customer support is hard to contact. Tried 4 times to email them.regarding a billing question and connection problem and I never got a reply.

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Overall

Biggest Cities with i3 Broadband Internet Service

See customer reviews for the biggest cities with i3 Broadband Service. If we have no reviews for i3 Broadband in that city, it will be listed as N/A.

St. Louis, MO Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Providence, RI Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Rockford, IL Reviews
  • Overall: 5.00 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 5.00 out of 5
  • Rating Count: 2
Springfield, IL Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
St. Charles, MO Reviews
  • Overall: 2.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 1
Peoria, IL Reviews
  • Overall: 5.00 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 4.50 out of 5
  • Rating Count: 2
Champaign, IL Reviews
  • Overall: 4.00 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 1
St. Peters, MO Reviews
  • Overall: 4.00 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 2
O'fallon, MO Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Belleville, IL Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Crystal Lake, IL Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Ballwin, MO Reviews
  • Overall: 5.00 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 5.00 out of 5
  • Rating Count: 2
Urbana, IL Reviews
  • Overall: 4.50 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 4.00 out of 5
  • Rating Count: 2
Chesterfield, MO Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Mchenry, IL Reviews
  • Overall: 3.00 out of 5
  • Speed: 3.00 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 1