Ziply Internet Reviews

This page provides comprehensive Ziply Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

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Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

(52)

DSL

(10)

Ziply has 62 reviews and ratings across the United States. Ratings by service type include: Fiber: 4.15, DSL: 2.70.

1-833-875-1348

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Maintained by:Carson WardData & methodology:Wes WardLast updated:{{date_modified_text}}June 30, 2026

Ziply Reviews by State

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Customer Reviews for Ziply Internet Service

Here are all 62 customer reviews for Ziply for you to sort and filter through. You can filter by fiber, DSL, and fixed wireless, and by state.

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Customer Reviews

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A Kennewick, WA Customer

Ziply Fiber

January 01, 2026

The billing on Ziply Fiber is totally wretched. I pay for getting a paper bill & my bill is due on the 25th of the month. They are not consistent in getting the bill to me by the 15th of the month (i.e., the month of Dec. my paper bill came in on the 23 so there is no way I could get my check payment to them on the 25th). Also, Ziply agreed to a set price for Sept '25 - Feb '26 & the are not honoring the price. They increased it. Further, Ziply is trying to add a $10 fee for me paying by check. And the final insult to injury is they sent me an email telling me the price of my service is going up $5 effective Feb. '26. Any service that tells me how I have to pay/charges me for the payment method will not keep my business. I also will be reporting Ziply Fiber to the WA UTC for their practices. I definitely do NOT recommend Ziply Fiber. I don't give companies access to my credit card to bill at their will as that is ripe for fraud. J. 1/1/26

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An Idaho Customer

Ziply Fiber

October 30, 2025

I am very pleased with our internet service. We have high speeds for downloading and multiple devices on it without interruption.

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Justin W.

Ziply Fiber

October 13, 2025

While I have never had any issues with speed, I find it annoying that you do not receive the lowest/best price unless you ask. It is not a secret what pricing looks like in a given area. Companies should proactively offer competitive prices to retain consumer relationships.

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