EarthLink vs. Lumos Networks

Whether you’re researching EarthLink vs. Lumos Networks internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

EarthLink and Lumos Networks compete directly in approximately 0.38% of their service areas, with EarthLink covering 268,204,138 people nationwide and Lumos Networks serving 1,145,497. EarthLink primarily delivers internet through a DSL connection; Lumos Networks specializes in fiber connections. Jump directly to specific sections using the links below, or continue reading for our comprehensive comparison of EarthLink and Lumos Networks's availability, speeds, pricing, and customer satisfaction.

Jump to: Availability | Speeds | Plans & Pricing | Customer Reviews | Fees

EarthLink vs. Lumos Networks | Pros & Cons

EarthLink vs. Lumos Networks | Availability

EarthLink and Lumos Networks have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | EarthLink Available | Lumos Networks Available | No Coverage

EarthLink currently offers internet service in 40,546 cities and 2,905 counties across 48 states, reaching approximately 268,204,138 residents. Their service area includes major markets like New York, NY; Los Angeles, CA; and Chicago, IL. By comparison, Lumos Networks serves 1,145,497 residents in 232 cities and 32 counties in 7 states, with a presence in population centers such as Greensboro, NC; Winston-Salem, NC; and Columbia, SC.

Internet availability can vary significantly even within specific cities and zip codes. For the most accurate information about EarthLink and Lumos Networks at your location, use our address search tool:

EarthLink vs. Lumos Networks | Speeds & Technology

EarthLink and Lumos Networks utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

Across their service areas, EarthLink primarily delivers internet through DSL, available to 41.6% of their customers. They also offer fiber to 41.4% of their coverage area. Lumos Networks relies on fiber technology, which comprises 99.8% of their network, with DSL available in 8.3% of their service locations.

In terms of potential speeds across the country, Lumos Networks offers higher overall speeds, with speeds for most covered areas averaging 4,249 Mbps compared to EarthLink's average speed of 1,411 Mbps. When examining their overlapping service areas, Lumos Networks delivers faster speeds in 0.15% of locations where both providers operate, similar speeds in 22.97%, and slower speeds in 76.88%.

The availability of each provider's fastest technology varies significantly by location. EarthLink's premium Fiber service reaches 41.4% of their coverage area. Meanwhile, Lumos Networks's top-tier Fiber is available to 99.8% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

EarthLink vs. Lumos Networks | Plans & Pricing

Below are the current internet plans and pricing details for Lumos Networks, sourced directly from FCC-mandated machine-readable broadband labels to ensure transparency and accuracy. Unfortunately, EarthLink has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

We've included the available Lumos Networks plan details below to help you understand their offerings while we await EarthLink's compliance with federal transparency requirements.

EarthLink Plans

Lumos Networks Plans

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

EarthLink vs. Lumos Networks | Customer Ratings & Reviews

Compare how real customers rate EarthLink and Lumos Networks based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, EarthLink earns an overall rating of 3.67 / 5 stars from 12 customer reviews, while Lumos Networks maintains a 4.20 / 5 rating from 25 reviews. Lumos Networks outperforms EarthLink by 0.53 points in overall satisfaction. EarthLink's best-rated service is their fiber offering at 4.20 / 5 stars, compared to Lumos Networks's highest-rated service, cable, at 5.00 / 5 stars.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

EarthLink vs. Lumos Networks | Top Cities

EarthLink serves 40,546 cities while Lumos Networks is available in 232 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.