Which is better, Frontier or Mercury Broadband?

Frontier is faster, cheaper to start and available to more people. Where both are offered (about 591,086 people), Frontier has the faster top speed for 65% of homes.

FasterFrontierTop speed 7,000 Mbps vs 5,000 Mbps; faster for 65% of homes where both are offered.

Cheaper to startFrontierFrom $44.99 a month, vs $69.

Better ratedToo close to callToo few reviews to compare yet (172 and 4).

Available to more peopleFrontier30.4 million people in 26 states, vs 2.8 million in 5 states.

Frontier
Price: $44.99 - $124.99 / mo.
Speed: 10 - 7,000 Mbps
Internet Type: Fiber and DSL
Rating (Reviews): (165)
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Mercury Broadband
Price: $69.00 - $240.00 / mo.
Speed: 150 - 5,000 Mbps
Internet Type: Fixed wireless and fiber
Rating (Reviews): (4)
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Frontier vs. Mercury Broadband at a glance

Measure	Frontier	Mercury Broadband
Available to	30.4 million people in 26 states	2.8 million people in 5 states
Main technology	Fiber 77%, DSL 46%	Fixed wireless 99%, fiber 2.2%
Top download speed filed with the FCC	7,000 Mbps	5,000 Mbps
Fastest plan we list	7,000 Mbps down, 7,000 Mbps up	5,000 Mbps down, 5,000 Mbps up
Starting price	$44.99 a month	$69 a month
Cheapest plan, first 2 years	$1,080 (500 Mbps plan)	$1,656 (100 Mbps plan)
Customer rating	3.4 of 5 (172 reviews)	2.8 of 5 (4 reviews)
Rated for speed	3.6 of 5	2.2 of 5
Rated for price	3.3 of 5	3.2 of 5
Where both are offered	About 591,086 people (21% of Mercury Broadband's area); Frontier is faster for 65% of them, the same top speed for 0.9%

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Frontier and Mercury Broadband are available

Frontier and Mercury Broadband have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Frontier currently offers internet service in 9,909 cities and 843 counties across 26 states, reaching approximately 31,112,669 residents. Their service area includes major markets like Los Angeles, CA; Riverside, CA; and Tampa, FL. By comparison, Mercury Broadband serves 2,833,446 residents in 1,146 cities and 112 counties in 5 states, with a presence in population centers such as Kansas City, MO; Detroit, MI; and Topeka, KS.

Availability changes from one street to the next. Check your address to see whether Frontier, Mercury Broadband or both are offered at your home.

Frontier vs. Mercury Broadband Speeds and Technology

Frontier and Mercury Broadband utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Frontier offers higher overall speeds, with speeds for most covered areas averaging 5,021 Mbps compared to Mercury Broadband’s average speed of 258 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Frontier’s premium Fiber service reaches 75.8% of their coverage area. Meanwhile, Mercury Broadband’s top-tier Fiber is available to 2.2% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Frontier vs. Mercury Broadband Plans and Prices

Below are the current internet plans and pricing details for Frontier and Mercury Broadband, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Frontier vs. Mercury Broadband Customer Ratings and Reviews

Compare how real customers rate Frontier and Mercury Broadband based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Frontier earns an overall rating of 3.34 / 5 stars from 173 customer reviews, while Mercury Broadband maintains a 2.75 / 5 rating from 4 reviews. Frontier outperforms Mercury Broadband by 0.6 points in overall satisfaction. Frontier’s best-rated service is their Fiber offering at 3.68 / 5 stars, compared to Mercury Broadband’s highest-rated service, Fixed Wireless, at 2.75 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Frontier vs. Mercury Broadband Pros and Cons

Frontier

From 113 written customer reviews on ISP Reports and our plan data.

Pros

• Reliable connection: praised in 38 of 113 written reviews (24 report outages). "Very reliable internet which is great"
• Fast speeds: praised in 35 of 113 written reviews (27 call it slow). "fast internet is in every corner of the house"
• Good value: praised in 21 of 113 written reviews (17 call it overpriced). "It is also very affordable"

Cons

• Poor customer service: a complaint in 30 of 113 written reviews (20 praise the service). "Customer service not the best"
• Bills that go up: a complaint in 19 of 113 written reviews. "then it goes up to 80 for the second year and 100 after that"
• Equipment problems: a complaint in 6 of 113 written reviews (3 praise the equipment). "the Wi-Fi is quite weak, and sometimes isn't detected by our devices"

Mercury Broadband

Too few written reviews to sum up yet (3); these lines come from our data.

Pros

Cons

Frontier vs. Mercury Broadband Top Cities

Frontier serves 9,909 cities while Mercury Broadband is available in 1,146 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.