Windstream vs. Scranton Telephone Company

Which is better where you live? Coverage, speed, price and customer ratings, side by side

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Whether you’re researching Windstream vs. Scranton Telephone Company internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Maintained by:Carson WardData & methodology:Wes WardLast updated:October 24, 2026November 4, 2026

Which is better, Windstream or Scranton Telephone Company?

Windstream is faster and available to more people. Where both are offered (about 162 people), Windstream has the faster top speed for 59% of homes.

FasterWindstreamTop speed 2,000 Mbps vs 500 Mbps; faster for 59% of homes where both are offered.

Cheaper to startToo close to callWe do not list plans for both yet.

Better ratedToo close to callToo few reviews to compare yet (98 and 0).

Available to more peopleWindstream8.3 million people in 19 states, vs 1,040 in 1 state.

Windstream

Price: $19.99 - $79.99 / mo.
Speed: 10 - 2,000 Mbps
Internet Type: DSL, fiber, fixed wireless, and cable
Rating (Reviews): (99)
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Scranton Telephone Company

Price: Unavailable, please see site for details
Speed: 500 Mbps
Internet Type: Fiber
Rating (Reviews): (0)
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Windstream vs. Scranton Telephone Company at a glance

Measure	Windstream	Scranton Telephone Company
Available to	8.3 million people in 19 states	1,040 people in 1 state
Main technology	DSL 89%, fiber 56%, fixed wireless 6%, cable 3.4%	Fiber 100%
Top download speed filed with the FCC	2,000 Mbps	500 Mbps
Fastest plan we list	2,000 Mbps	Not listed
Starting price	$19.99 a month	Not listed
Cheapest plan, first 2 years	$480 (100 Mbps plan)	Not listed
Customer rating	3.4 of 5 (98 reviews)	No reviews yet
Rated for speed	3.4 of 5	No reviews yet
Rated for price	3.0 of 5	No reviews yet
Where both are offered	About 162 people (16% of Scranton Telephone Company's area); Windstream is faster for 59% of them

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Windstream and Scranton Telephone Company are available

Windstream and Scranton Telephone Company have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Windstream Available | Scranton Telephone Company Available | No Coverage

Windstream currently offers internet service in 5,467 cities and 710 counties across 19 states, reaching approximately 8,678,961 residents. Their service area includes major markets like Charlotte, NC; Atlanta, GA; and Lexington, KY.

Each provider’s own page has its full coverage map, county by county: Windstream coverage map and Scranton Telephone Company coverage map.

Availability changes from one street to the next. Check your address to see whether Windstream, Scranton Telephone Company or both are offered at your home.

Windstream vs. Scranton Telephone Company Speeds and Technology

Windstream and Scranton Telephone Company utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Windstream offers higher overall speeds, with speeds for most covered areas averaging 1,069 Mbps compared to Scranton Telephone Company’s average speed of 500 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Windstream’s premium Fiber service reaches 53.8% of their coverage area. Meanwhile, Scranton Telephone Company’s top-tier Fiber is available to 100.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Windstream vs. Scranton Telephone Company Plans and Prices

Below are the current internet plans and pricing details for Windstream, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table. Unfortunately, Scranton Telephone Company has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

If you represent Scranton Telephone Company, getting listed is simple: publish your machine-readable broadband label file, or send your current plan lineup through our contact page, and your plans will appear here shortly after verification.

Windstream Internet Plans & Pricing

Plan	Monthly Price	Typical Download Speed	Typical Upload Speed	Connection Type
Fiber 100 Mbps	$19.99	100 Mbps	Not listed	Fiber
Fiber 300 Mbps	$34.99	300 Mbps	Not listed	Fiber
Fiber 1 Gig	$39.99	1000 Mbps	Not listed	Fiber
Fiber 2 Gig	$59.99	2000 Mbps	Not listed	Fiber
Fiber Max 2 Gig	$79.99	2000 Mbps	Not listed	Fiber

Sourced from pricing published on Windstream's official website, last verified June 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Windstream vs. Scranton Telephone Company Customer Ratings and Reviews

Compare how real customers rate Windstream and Scranton Telephone Company based on our comprehensive database of verified customer reviews across all service types.

Windstream Ratings & Reviews

Connection

Customer Rating

Fiber

(40)

Cable

(2)

DSL

(52)

Fixed Wireless

(4)

Windstream has an overall rating of 3.35 out of 5, with a total of 99 reviews and ratings across the United States. Their overall satisfaction score places them about on par with other internet providers nationwide.

Looking deeper into Windstream’s ratings, their DSL service (53% of reviews) averages 3.00 / 5 stars, higher than their overall company rating. This similarity suggests that customers tend to have consistent experiences across their different service offerings, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Windstream Internet Reviews page.

Windstream vs. Scranton Telephone Company Fees and Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

Scranton Telephone Company has not provided standardized fee information through their FCC broadband label data. This lack of transparency makes it difficult to assess their true service costs beyond advertised rates. For current fee information, we recommend contacting Scranton Telephone Company directly or reviewing their terms of service documentation.

Windstream Service

Fee

Not Provided by Windstream

Scranton Telephone Company Service

Fee

Not Provided by Scranton Telephone Company

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Windstream vs. Scranton Telephone Company Pros and Cons

Windstream

From 61 written customer reviews on ISP Reports and our plan data.

Pros

Fast speeds: praised in 21 of 61 written reviews (15 call it slow). "I am happy with the speed"
Reliable connection: praised in 19 of 61 written reviews (12 report outages). "when it's working it's fairly reliable"
Helpful customer service: praised in 12 of 61 written reviews (7 fault the service). "has a trustworthy customer service"

Cons

Bills that go up: a complaint in 9 of 61 written reviews. "We plan to keep them after the price increases"
Equipment problems: a complaint in 4 of 61 written reviews. "numerous issues with their Modem Router"

Scranton Telephone Company

No written reviews yet; these lines come from our data.

Pros

Cons

Windstream vs. Scranton Telephone Company Top Cities

Windstream serves 5,467 cities while Scranton Telephone Company is available in 9 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.