Best Internet Providers in Andover, MA
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Andover, MA
Andover has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Andover.
Ranks compare Andover with the 1,383 US suburban and regional cities (25,000 to 49,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Andover, MA at a Glance
Andover Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Andover ratings may vary and are shown below.
Who is the Best Internet Provider in Andover, MA?
AT&T is the highest-rated internet provider in Andover based on 145 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Andover?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Andover
How Andover Compares to Places Its Size
Andover's report card score is in the bottom 46% and its connectivity index is in the top 5%.
| Measure | Andover | Rank among US suburban and regional cities (25,000 to 49,999 people) | Essex County | Massachusetts | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 95.7% | top 23% | 65.0% | 63.8% | 71.5% | 25 places at 100.0% |
| Average top speed | 2,212 Mbps | bottom 32% | 1,923 Mbps | 1,862 Mbps | 3,486 Mbps | Hixson, TN (25,000 Mbps) |
| Providers at a typical address | 5.9 | bottom 20% | 5.6 | 5.8 | 7.1 | San Lorenzo, CA (13) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.7 | top 36% | 2.6 | 2.5 | 2.7 | Kiryas Joel, NY (5.1) |
| Workers who work from home | 30% | top 5% | 16% | 18% | 15% | Venice, CA (47%) |
| Homes with a computer, tablet or phone | 99% | top 2% | 95% | 96% | 96% | 16 places at 100% |
| Homes with internet | 97% | top 5% | 93% | 93% | 91% | 13 places at 99% |
| Homes on fiber, cable or DSL | 91% | top 3% | 83% | 82% | 76% | Burke, VA and Colleyville, TX and 3 more (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 95% | top 3% | 82% | 84% | 81% | University Park, TX (99%) |
| Median household income | $183,238 | top 4% | $114,904 | $118,000 | $93,246 | Scarsdale, NY ($244,191) |
| Residents in school (6th grade to college) | 20% | top 8% | 15% | 17% | 16% | Rexburg, ID (71%) |
Fiber reaches 95.7% of homes in Andover, against 65.0% across Essex County and 63.8% across Massachusetts. Households in Andover are the same size as the US average (2.7 people against 2.7); 30% of workers work from home (US 15%); and the median household income is $183,238 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Andover
Which Fiber Internet Providers are Available in Andover?
EarthLink Fiber in Andover, MA
Availability:
95.7%
Customer Rating:
(6)
Avg. Download Speed
2,041 Mbps
EarthLink offers Fiber service to 95.7% of Andover homes. Across the city, EarthLink Fiber has speeds up to 2,041 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,021 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Andover from EarthLink in terms of customer satisfaction.
Verizon Fiber in Andover, MA
Availability:
95.7%
Customer Rating:
(453)
Avg. Download Speed
2,041 Mbps
Verizon offers Fiber service to 95.7% of Andover homes. Across the city, Verizon Fiber has speeds up to 2,041 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,021 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Andover from Verizon in terms of customer satisfaction.
XFINITY Fiber in Andover, MA
Availability:
5.0%
Customer Rating:
(300)
Avg. Download Speed
1,727 Mbps
XFINITY from Comcast offers Fiber service to 5.0% of Andover homes. Across the city, XFINITY Fiber has speeds up to 1,727 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 1,032 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Andover from XFINITY in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Andover?
T-Mobile Home Internet Fixed Wireless in Andover, MA
Availability:
86.7%
Customer Rating:
(342)
Avg. Download Speed
79 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 86.7% of Andover homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 79 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
EarthLink Fixed Wireless in Andover, MA
Availability:
70.6%
Customer Rating:
(4)
Avg. Download Speed
38 Mbps
EarthLink offers Fixed Wireless service to 70.6% of Andover homes. Across the city, EarthLink Fixed Wireless has speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city.
AT&T Fixed Wireless in Andover, MA
Availability:
70.6%
Customer Rating:
(205)
Avg. Download Speed
38 Mbps
AT&T offers Fixed Wireless service to 70.6% of Andover homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city.
Verizon Fixed Wireless in Andover, MA
Availability:
46.2%
Customer Rating:
(362)
Avg. Download Speed
186 Mbps
Verizon offers Fixed Wireless service to 46.2% of Andover homes. Across the city, Verizon Fixed Wireless has speeds up to 186 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the city.
Which Cable Internet Providers are Available in Andover?
XFINITY Cable in Andover, MA
Availability:
96.3%
Customer Rating:
(2077)
Avg. Download Speed
1,838 Mbps
XFINITY from Comcast offers Cable service to 96.3% of Andover homes. Across the city, XFINITY Cable has speeds up to 1,838 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 492 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Andover from XFINITY in terms of customer satisfaction.
Which DSL Internet Providers are Available in Andover?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Andover, MA.
Internet in Andover by Neighborhood and ZIP Code
Andover has 1 neighborhood and 1 ZIP code with their own pages. Each row links to that place’s page.
Neighborhoods in Andover
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Frye Circle | 3,837 | 96.9% | 2,206 Mbps | 6.4 | B+ | 75/100 |
ZIP codes in Andover
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 01810 | 36,467 | 95.9% | 2,208 Mbps | 5.9 | B | 91/100 |
How Andover Compares to Nearby Places
The 10 places nearest to Andover that have their own pages are all within 8 miles. Among them, Wilmington has the most homes with fiber (100.0%) and Dracut the fewest (77.1%); Andover has 95.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Andover (this page) | 34,964 | 95.7% | 2,212 Mbps | 5.9 | B | 91/100 |
| Lowell | 115,579 | 79.4% | 1,980 Mbps | 6.2 | B- | 62/100 |
| Lawrence | 88,033 | 97.4% | 1,913 Mbps | 6.3 | B | 57/100 |
| Methuen Town | 53,395 | 99.6% | 1,730 Mbps | 6.2 | B+ | 77/100 |
| Dracut | 33,095 | 77.1% | 1,944 Mbps | 5.7 | B- | 77/100 |
| North Andover | 31,275 | 96.9% | 1,660 Mbps | 5.9 | B | 86/100 |
| Tewksbury | 31,109 | 98.3% | 1,951 Mbps | 5.9 | B | 81/100 |
| Wilmington | 24,309 | 100.0% | 2,257 Mbps | 6.4 | B+ | 91/100 |
| North Reading | 16,704 | 99.8% | 1,666 Mbps | 5.6 | B | 90/100 |
| Boxford | 7,969 | 99.7% | 1,413 Mbps | 5 | B | 94/100 |
| Methuen | 59 | 100.0% | 2,000 Mbps | 7 | A- | 90/100 |
Who is the Fastest Internet Provider in Andover?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Verizon should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Andover
| EarthLink | 2,300 |
|---|---|
| Verizon | 2,300 |
| XFINITY from Comcast | 2,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Andover. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Andover Internet Providers
Based on 145 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Andover residents. AT&T was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 86.7% coverage in Andover.
At a national level, based on 4603 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Andover Internet Providers
The table below shows average customer ratings from customers in Andover, Massachusetts, and customers throughout the country.
| ISP / Tech Type | Andover Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| XFINITY | (0) |  (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Andover
Based on data reported by Andover ISPs to the FCC, the fastest speeds in the city are available through Verizon. The company offers speeds up to 2,300 Mbps in Andover. Therefore, the average customer can get up to 2,040 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Andover Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (37) | (816) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| XFINITY | (0) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Andover?
Of the providers in Andover, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Andover where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.
The table below shows how customers in Andover, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Andover
| ISP / Tech Type | Andover Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| XFINITY | (0) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Massachusetts
Customer Reviews
Pl
Verizon
November 11, 2026 Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is
Jen V.
Crossroads Fiber
June 16, 2026 Chicopee fiber has been a god send. The people who came in to install the fiber were very professional. My only complaint was that it took two weeks to get an appointment. The service itself if very reliable. We have yet to have an outage but our connection speeds and coverage areas have been very consistent. Lastly the price point is spot on and I like not having to have cable as we don't use that.
A Lynn, MA Customer
AT&T Fiber
June 05, 2026 A Medfield, MA Customer
XFINITY Cable
May 24, 2026 Morgan R.
Verizon Fiber
May 17, 2026 As a busy mom juggling freelance work and keeping up with two energetic kids, reliable internet is non-negotiable in our Boston home. We've been with Verizon Fios for years, and honestly, it's been a lifesaver. The speed is consistently fantastic, which means smooth video calls for my editing work and no buffering when the kids are streaming their favorite shows. Plus, with some of the "insider tips" I've picked up over time, I feel like we're getting incredible value for the robust service we receive. It just makes life so much easier when you don't have to worry about your internet connection dropping out.
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Which ISP Should You Choose in Andover?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Andover is AT&T.
- The fastest internet provider should be Verizon. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Andover is AT&T.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Andover, available to 96.3% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.