5 Best Internet Providers in Appalachia, VA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Appalachia, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Appalachia ratings may vary and are shown below.

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Who is the Best Internet Provider in Appalachia, VA?

AT&T is the best internet provider in Appalachia based on Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Appalachia, making it a solid recommendation among providers with reviews. Unfortunately, AT&T is an option for 14.05% of the city.

The chart and table below show average customer ratings from customers in Appalachia, Virginia, and customers throughout the country.

Top Rated Internet Providers in Appalachia

Local, State, and National Ratings for all Appalachia Internet Providers

Based on 92 reviews from Virginia internet customers, AT&T is the best internet service provider for Appalachia residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 4.50 out of 5 stars and 65.2% coverage in Appalachia.

At a national level, based on 3427 national reviews for any of the providers listed above, Point Broadband is rated higher than any other provider, with a rating of 3.97 out of 5.

Who is the Fastest Internet Provider in Appalachia?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Point Broadband. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Appalachia

	ISP / Tech Type	Max Advertised Speed
	XFINITY from Comcast	1,200 Mbps
	Point Broadband	1,000 Mbps
	Viasat	100 Mbps
	AT&T	25 Mbps
	EarthLink	25 Mbps
	T-Mobile Home Internet	25 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Appalachia

Based on data reported by Appalachia ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 1,200 Mbps in Appalachia. Therefore, the average customer can get up to 1,200 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Point Broadband. This indicates Point Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Appalachia?

Virginia customers rate Point Broadband as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Point Broadband received a local rating of 4.29 out of 5, which is about average for the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Appalachia customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Appalachia, Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Appalachia

Appalachia Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Appalachia below, including the metrics used and how Appalachia compares to the rest of Virginia and nation.

Appalachia ISP Report Card: C

	Metric (hover for details)	Appalachia	Virginia	USA
	Fiber Availability Percent The percentage of households in Appalachia that have a Fiber internet connection available to their home.	71.73%	76.30%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,199 Mbps	1,990 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Appalachia.	2.7	5.6	6.8

 

Appalachia Digital Connectivity Index: 27 / 100

	Metric (hover for details)	Appalachia	Virginia	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	6%	16%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	86%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	68%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	58%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	60%	77%	76%

Appalachia ISP Report Card & Digital Connectivity Index

The ISP Report Card in Appalachia is C, which is worse than other cities. The local demand for broadband internet connectivity in Appalachia is high with a score of 27 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Appalachia have done a poor job meeting the needs of its residents.

The Appalachia ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

68% of Appalachia households have an internet connection despite having 95.60% availability. 58% of households have fiber, cable, or DSL, 3% have satellite, 1% are still on dial-up, and 14% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 58% of households have a broadband connection such as fiber, cable or DSL available to their home, 60% subscribe to it. A low number of Appalachia residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Appalachia?

How Much Speed does a Appalachia Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Appalachia is 2.4, which is smaller than the Virginia average of 2.6 and smaller than the national average of 2.7. Appalachia's average household income is $39,410 which is much lower than the Virginia average of $107,027 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Appalachia also has 16% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 6% of residents work from home, which is lower than the 16% of residents in Virginia who work from home. This and other factors you can see above show us that the community of Appalachia has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Appalachia households are much more technology-disengaged. 86% of households have some sort of computing device, 47% have desktops or laptops in the home, and 83% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Appalachia?

Which Cable Internet Providers are Available in Appalachia?

Which DSL Internet Providers are Available in Appalachia?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Appalachia, VA.

Which Fixed Wireless and LTE Internet Providers are Available in Appalachia?

Which ISP Should You Choose in Appalachia?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Appalachia is AT&T.
• The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Point Broadband may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Appalachia is Point Broadband.
• XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Appalachia, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Appalachia compare to other cities with a similar population?

To see how Appalachia stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Appalachia's C ISP Report Card and 27 / 100 Digital Connectivity Index.