Best Internet Providers in Wise County, VA
All 10 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Wise County, VA
Wise County has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Wise County.
Ranks compare Wise County with the 133 Virginia counties.
The Best Internet in Wise County, VA at a Glance
Wise County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
Point Broadband
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Wise County ratings may vary and are shown below.
Who is the Best Internet Provider in Wise County, VA?
AT&T is the highest-rated internet provider in Wise County based on 218 Virginia customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Wise County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Wise County
- XFINITY - cable coverage map
- Point Broadband - fiber coverage map
- Verizon - fixed wireless coverage map
- IMCTV - cable coverage map
- Shentel - cable coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- MountaiNet - fiber coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Hilliary Communications - fixed wireless coverage map
How Wise County Compares to the Rest of Virginia
Wise County's report card score is tied 75th of 133 and its connectivity index is tied 70th of 133.
| Measure | Wise County | Rank among Virginia counties | Virginia | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 77.0% | 60th of 133 | 79.0% | 71.5% | Bristol City and Falls Church City and 1 more (99.9%) |
| Average top speed | 1,599 Mbps | 66th of 133 | 2,389 Mbps | 3,486 Mbps | Staunton City (7,648 Mbps) |
| Providers at a typical address | 4.8 | Tied 87th of 133 | 5.7 | 7.1 | Bristol City and Charlottesville City (7.5) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.4 | Tied 57th of 133 | 2.6 | 2.7 | Manassas Park City (3.7) |
| Workers who work from home | 10% | Tied 84th of 133 | 18% | 15% | Arlington County (35%) |
| Homes with a computer, tablet or phone | 92% | Tied 70th of 133 | 96% | 96% | Fairfax City and Falls Church City and 3 more (99%) |
| Homes with internet | 85% | Tied 80th of 133 | 92% | 91% | Falls Church City (99%) |
| Homes on fiber, cable or DSL | 69% | Tied 55th of 133 | 77% | 76% | Falls Church City (95%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 65% | Tied 99th of 133 | 83% | 81% | Falls Church City (96%) |
| Median household income | $53,880 | 114th of 133 | $109,990 | $93,246 | Loudoun County ($186,288) |
| Residents in school (6th grade to college) | 13% | Tied 58th of 133 | 16% | 16% | Williamsburg City (46%) |
Fiber reaches 77.0% of homes in Wise County, against 79.0% across Virginia. Households in Wise County are smaller than the US average (2.4 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $53,880 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Wise County Compares to Its Neighbors
Wise County has 8 neighbors, 3 of them in Kentucky. Among them, Lee County has the most homes with fiber (99.5%) and Pike County, KY the fewest (16.1%); Wise County has 77.0%.
Map of Wise County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Wise County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Wise County (this page) | 36,130 | 77.0% | 1,599 Mbps | 4.8 | C+ | 44/100 |
| Pike County, KY | 58,669 | 16.1% | 902 Mbps | 3.7 | D | 39/100 |
| Harlan County, KY | 26,831 | 92.2% | 1,174 Mbps | 5.1 | C+ | 43/100 |
| Russell County | 25,781 | 92.4% | 1,601 Mbps | 4.4 | C+ | 28/100 |
| Lee County | 22,173 | 99.5% | 1,094 Mbps | 4.7 | B- | 34/100 |
| Scott County | 21,576 | 99.4% | 1,221 Mbps | 4.1 | B- | 32/100 |
| Letcher County, KY | 21,548 | 19.4% | 1,002 Mbps | 3 | D+ | 48/100 |
| Dickenson County | 14,124 | 90.1% | 1,138 Mbps | 5.3 | B- | 35/100 |
| Norton City | 3,687 | 94.4% | 1,745 Mbps | 5.6 | B- | 43/100 |
Internet in Wise County by City and ZIP Code
Fiber reaches from 1.9% of homes in Appalachia to 98.6% in Big Stone Gap; by ZIP code, from 1.7% in 24216 (Appalachia) to 98.7% in 24219 (Big Stone Gap). Each row links to that place’s page.
Cities and towns in Wise County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Big Stone Gap | 9,373 | 98.6% | 1,630 Mbps | 5.4 | B | 44/100 |
| Wise | 8,883 | 96.2% | 1,689 Mbps | 5.3 | B- | 56/100 |
| Coeburn | 5,321 | 72.3% | 1,726 Mbps | 5 | C+ | 39/100 |
| Pound | 4,091 | 55.2% | 1,308 Mbps | 4 | C- | 50/100 |
| Appalachia | 2,207 | 1.9% | 1,196 Mbps | 2 | D | 34/100 |
| St. Paul | 1,885 | 91.7% | 1,666 Mbps | 4.8 | B- | 23/100 |
| Round Top | 662 | 91.4% | 1,324 Mbps | 5.1 | B- | 49/100 |
| Dewey | 468 | 93.4% | 1,187 Mbps | 6.6 | B | 34/100 |
| Stephens | 420 | 43.1% | 1,545 Mbps | 4.6 | C | 17/100 |
| Tacoma | 420 | 67.4% | 1,485 Mbps | 5.1 | C+ | 56/100 |
| Irondale | 416 | 100.0% | 1,942 Mbps | 5.8 | B+ | 66/100 |
| Toms Creek | 257 | 100.0% | 1,779 Mbps | 6 | B+ | 31/100 |
| Cranes Nest | 210 | 100.0% | 1,810 Mbps | 6.4 | B+ | 30/100 |
| Morefield | 199 | 100.0% | 1,558 Mbps | 4.4 | B- | 26/100 |
| Lipps | 158 | 0.0% | 1,926 Mbps | 1.9 | D | 12/100 |
| Exeter | 118 | 2.5% | 1,195 Mbps | 1.6 | D | 31/100 |
| Oreton | 98 | 100.0% | 1,445 Mbps | 5 | B | 32/100 |
| Flat Gap | 88 | 0.0% | 1,000 Mbps | 3.3 | D- | 39/100 |
| Carfax | 66 | 40.9% | 424 Mbps | 1.8 | D | 30/100 |
| Derby | 58 | 0.0% | 1,200 Mbps | 1 | D- | 30/100 |
| Stonega | 40 | 0.0% | 1,200 Mbps | 3 | D | 36/100 |
| Lower Exeter | 28 | 0.0% | 1,200 Mbps | 2 | D- | 30/100 |
ZIP codes in Wise County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 24219 (Big Stone Gap) | 10,692 | 98.7% | 1,632 Mbps | 5.4 | B | 44/100 |
| 24293 (Wise) | 9,356 | 96.5% | 1,678 Mbps | 5.3 | B- | 56/100 |
| 24230 (Coeburn) | 7,750 | 78.1% | 1,628 Mbps | 5.3 | C+ | 38/100 |
| 24279 (Pound) | 4,747 | 58.6% | 1,298 Mbps | 4.3 | C | 48/100 |
| 24216 (Appalachia) | 2,451 | 1.7% | 1,200 Mbps | 2 | D | 34/100 |
| 24283 (St. Paul) | 1,867 | 88.4% | 1,651 Mbps | 4.6 | C+ | 24/100 |
| 24246 (Big Stone Gap) | 160 | 95.0% | 1,521 Mbps | 3.4 | C+ | 50/100 |
Who is the Fastest Internet Provider in Wise County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Wise County
| XFINITY from Comcast | 2,000 |
|---|---|
| Shentel | 2,000 |
| Point Broadband | 1,000 |
| IMCTV | 1,000 |
| MountaiNet | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| Hilliary Communications | 50 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Wise County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Wise County Internet Providers
Based on 218 reviews from Virginia internet customers, AT&T is the best internet service provider for Wise County residents. AT&T was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 3.90 out of 5 stars and 83.1% coverage in Wise County.
At a national level, based on 4659 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Wise County Internet Providers
The table below shows average customer ratings from customers in Wise County, Virginia, and customers throughout the country.
| ISP / Tech Type | Wise County Overall | Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (6) | (1051) | View Plans | ||
| Point Broadband | (0) | (8) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| XFINITY | (4) | (82) | (2379) | View Plans | ||
| Shentel | (0) | (27) | (35) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| IMCTV | (0) | (0) | (2) | View Plans | ||
| Hilliary Communications | (0) | (0) | (0) | View Plans | ||
| MountaiNet | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Wise County
Based on data reported by Wise County ISPs to the FCC, the fastest speeds in the county are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Wise County. Therefore, the average customer can get up to 1,659 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Wise County Speed | Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (6) | (1051) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| Shentel | (0) | (27) | (35) | View Plans | ||
| Point Broadband | (0) | (8) | (19) | View Plans | ||
| XFINITY | (4) | (82) | (2379) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| IMCTV | (0) | (0) | (2) | View Plans | ||
| Hilliary Communications | (0) | (0) | (0) | View Plans | ||
| MountaiNet | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Wise County?
Of the providers in Wise County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Wise County where enough of them have reviewed a provider, otherwise across Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.90 out of 5 for price, which is similar to the average across all internet providers in the country. Point Broadband is rated second for affordability, with an average price rating of 3.88 out of 5.
The table below shows how customers in Wise County, Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Wise County
| ISP / Tech Type | Wise County Affordability | Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (10) | (342) | View Plans | ||
| Point Broadband | (0) | (8) | (19) | View Plans | ||
| AT&T | (0) | (6) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (85) | (816) | View Plans | ||
| XFINITY | (4) | (82) | (2379) | View Plans | ||
| Shentel | (0) | (27) | (35) | View Plans | ||
| IMCTV | (0) | (0) | (2) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Hilliary Communications | (0) | (0) | (0) | View Plans | ||
| MountaiNet | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Wise County
Which Fiber Internet Providers are Available in Wise County?
Point Broadband Fiber in Wise County, VA
Availability:
75.4%
Customer Rating:
(16)
Avg. Download Speed
1,000 Mbps
Point Broadband offers Fiber service to 75.4% of Wise County homes. Across the county, Point Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
MountaiNet Fiber in Wise County, VA
Availability:
4.0%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
MountaiNet offers Fiber service to 4.0% of Wise County homes. Across the county, MountaiNet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Wise County?
T-Mobile Home Internet Fixed Wireless in Wise County, VA
Availability:
83.1%
Customer Rating:
(342)
Avg. Download Speed
58 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 83.1% of Wise County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 58 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the county.
EarthLink Fixed Wireless in Wise County, VA
Availability:
70.7%
Customer Rating:
(4)
Avg. Download Speed
30 Mbps
EarthLink offers Fixed Wireless service to 70.7% of Wise County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the county.
AT&T Fixed Wireless in Wise County, VA
Availability:
70.7%
Customer Rating:
(205)
Avg. Download Speed
30 Mbps
AT&T offers Fixed Wireless service to 70.7% of Wise County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.1 Mbps throughout the county.
Verizon Fixed Wireless in Wise County, VA
Availability:
66.9%
Customer Rating:
(362)
Avg. Download Speed
234 Mbps
Verizon offers Fixed Wireless service to 66.9% of Wise County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 234 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the county.
Hilliary Communications Fixed Wireless in Wise County, VA
Availability:
4.5%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
Hilliary Communications offers Fixed Wireless service to 4.5% of Wise County homes. Across the county, Hilliary Communications Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps
Which Cable Internet Providers are Available in Wise County?
XFINITY Cable in Wise County, VA
Availability:
86.6%
Customer Rating:
(2077)
Avg. Download Speed
1,659 Mbps
XFINITY from Comcast offers Cable service to 86.6% of Wise County homes. Across the county, XFINITY Cable is the only type of service available from the company, with speeds up to 1,659 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 158 Mbps throughout the county.
IMCTV Cable in Wise County, VA
Availability:
10.4%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
IMCTV offers Cable service to 10.4% of Wise County homes. Across the county, IMCTV Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Shentel Cable in Wise County, VA
Availability:
2.8%
Customer Rating:
(24)
Avg. Download Speed
2,000 Mbps
Shentel offers Cable service to 2.8% of Wise County homes. Across the county, Shentel Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Wise County?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Wise County, VA.
Customer Reviews for Internet Service Providers in Virginia
Customer Reviews
Jean
Zitel Fiber
October 22, 2026 Slow
ISPReports User
Zitel
October 20, 2026 slow
ISPReports User
Swiftcurrent Connect Fiber
October 20, 2026 Fast
ISPReports User
FiberLync Fiber
September 22, 2026 ISPReports User
Brightspeed
August 24, 2026 Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)
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Which ISP Should You Choose in Wise County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Wise County is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Wise County is T-Mobile Home Internet.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Wise County, available to 86.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.