10 Best Internet Providers in Wise County, VA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Wise County, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Wise County ratings may vary and are shown below.

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3. Wise County, VA Internet Service Providers
   

Who is the Best Internet Provider in Wise County, VA?

AT&T is the best internet provider in Wise County based on Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Wise County, making it a solid recommendation among providers with reviews. AT&T is an option for 64.18% of the county.

The chart and table below show average customer ratings from customers in Wise County, Virginia, and customers throughout the country.

Top Rated Internet Providers in Wise County

Local, State, and National Ratings for all Wise County Internet Providers

Based on 193 reviews from Virginia internet customers, AT&T is the best internet service provider for Wise County residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Virginia, with 4.50 out of 5 stars and 82.1% coverage in Wise County.

At a national level, based on 4183 national reviews for any of the providers listed above, Point Broadband is rated higher than any other provider, with a rating of 3.97 out of 5.

Who is the Fastest Internet Provider in Wise County?

According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by Point Broadband. On the other hand, based on data provided by the internet providers to the FCC, Shentel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Wise County

	ISP / Tech Type	Max Advertised Speed
	Shentel	2,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	MountaiNet	1,000 Mbps
	IMCTV	1,000 Mbps
	Point Broadband	1,000 Mbps
	Verizon	300 Mbps
	AT&T	100 Mbps
	EarthLink	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	Hilliary Communications	50 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Wise County

Based on data reported by Wise County ISPs to the FCC, the fastest speeds in the county are available through Shentel. The company offers speeds up to 2,000 Mbps in Wise County. Therefore, the average customer can get up to 2,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the county rated their satisfaction with internet speed highest with Point Broadband. This indicates Point Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Wise County?

Virginia customers rate Point Broadband as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Point Broadband received a local rating of 4.29 out of 5, which is about average for the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Wise County customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Wise County, Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Wise County

Wise County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Wise County below, including the metrics used and how Wise County compares to the rest of Virginia and nation.

Wise County ISP Report Card: B-

	Metric (hover for details)	Wise County	Virginia	USA
	Fiber Availability Percent The percentage of households in Wise County that have a Fiber internet connection available to their home.	96.69%	76.30%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,378 Mbps	1,990 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Wise County.	4.7	5.6	6.8

 

Wise County Digital Connectivity Index: 39 / 100

	Metric (hover for details)	Wise County	Virginia	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.3	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	9%	16%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	90%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	79%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	65%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	65%	77%	76%

Wise County ISP Report Card & Digital Connectivity Index

The ISP Report Card in Wise County is B-, which is comparable to other counties. The local demand for broadband internet connectivity in Wise County is high with a score of 39 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Wise County have done a poor job meeting the needs of its residents.

The Wise County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

79% of Wise County households have an internet connection despite having 99.25% availability. 65% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 8% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 65% of households have a broadband connection such as fiber, cable or DSL available to their home, 65% subscribe to it. A moderate amount of Wise County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Wise County?

How Much Speed does a Wise County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Wise County is 2.3, which is smaller than the Virginia average of 2.6 and smaller than the national average of 2.7. Wise County's average household income is $50,838 which is much lower than the Virginia average of $107,027 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Wise County also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 9% of residents work from home, which is lower than the 16% of residents in Virginia who work from home. This and other factors you can see above show us that the community of Wise County has a low need for internet connectivity and speeds.

Compared to the rest of the country, Wise County households are more technology-disengaged. 90% of households have some sort of computing device, 68% have desktops or laptops in the home, and 86% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Wise County?

Which Cable Internet Providers are Available in Wise County?

Which DSL Internet Providers are Available in Wise County?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Wise County, VA.

Which Fixed Wireless and LTE Internet Providers are Available in Wise County?

Which ISP Should You Choose in Wise County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Wise County is AT&T.
• The fastest internet provider should be Shentel. Considering speed for the money and reliability in speeds, Point Broadband may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Wise County is Point Broadband.
• Point Broadband, HughesNet, and Viasat has the broadest coverage in Wise County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Wise County compare to other cities with a similar population?

To see how Wise County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Wise County's B- ISP Report Card and 39 / 100 Digital Connectivity Index.