13 Best Internet Providers in Douglas County, IL

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Douglas County, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Douglas County ratings may vary and are shown below.

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Who is the Best Internet Provider in Douglas County, IL?

Conxxus is the highest-rated internet provider in Douglas County based on 104 Illinois customer reviews, and Conxxus has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Douglas County, Illinois, and customers throughout the country.

Top Rated Internet Providers in Douglas County

Local, State, and National Ratings for all Douglas County Internet Providers

Based on 104 reviews from Illinois internet customers, Conxxus is the best internet service provider for Douglas County residents. Conxxus was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Fidium Fiber wins for second-place in Illinois, with 4.00 out of 5 stars and 41.4% coverage in Douglas County.

At a national level, based on 2297 national reviews for any of the providers listed above, Conxxus is rated higher than any other provider, with a rating of 4.53 out of 5.

Who is the Fastest Internet Provider in Douglas County?

According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by Conxxus. On the other hand, based on data provided by the internet providers to the FCC, Pavlov Media should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Douglas County

	ISP / Tech Type	Max Advertised Speed
	Pavlov Media	8,000 Mbps
	Frontier Communications	7,000 Mbps
	Conxxus	5,000 Mbps
	Fidium Fiber	2,000 Mbps
	Mediacom	1,000 Mbps
	Nextlink	1,000 Mbps
	Verizon	300 Mbps
	GigFire	150 Mbps
	AT&T	100 Mbps
	EarthLink	100 Mbps
	T-Mobile Home Internet	100 Mbps
	MF Wireless	100 Mbps
	Community Fiber Solutions (CFS)	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Douglas County

Based on data reported by Douglas County ISPs to the FCC, the fastest speeds in the county are available through Pavlov Media. The company offers speeds up to 8,000 Mbps in Douglas County. Therefore, the average customer can get up to 8,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the county rated their satisfaction with internet speed highest with Conxxus. This indicates Conxxus reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Douglas County?

Illinois customers rate Conxxus as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Conxxus received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Fidium Fiber is rated in second place for affordability by the company’s Douglas County customers with an average price rating of 5.00 out of 5.

The chart and graph below show how customers in Douglas County, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in Douglas County

Douglas County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Douglas County below, including the metrics used and how Douglas County compares to the rest of Illinois and nation.

Douglas County ISP Report Card: B+

	Metric (hover for details)	Douglas County	Illinois	USA
	Fiber Availability Percent The percentage of households in Douglas County that have a Fiber internet connection available to their home.	72.74%	44.05%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	5,076 Mbps	2,791 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Douglas County.	7.2	7.1	6.8

 

Douglas County Digital Connectivity Index: 31 / 100

	Metric (hover for details)	Douglas County	Illinois	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.6	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	5%	14%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	85%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	79%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	56%	74%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	56%	75%	76%

Douglas County ISP Report Card & Digital Connectivity Index

The ISP Report Card in Douglas County is B+, which is worse than other counties. The local demand for broadband internet connectivity in Douglas County is high with a score of 31 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Douglas County have done a poor job meeting the needs of its residents.

The Douglas County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

79% of Douglas County households have an internet connection despite having 99.68% availability. 56% of households have fiber, cable, or DSL, 9% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 56% of households have a broadband connection such as fiber, cable or DSL available to their home, 56% subscribe to it. A low number of Douglas County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Douglas County?

How Much Speed does a Douglas County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Douglas County is 2.6, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. Douglas County's average household income is $75,048 which is about average for the Illinois average of $93,298 and about average for the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Douglas County also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 5% of residents work from home, which is lower than the 14% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Douglas County has a low need for internet connectivity and speeds.

Compared to the rest of the country, Douglas County households are much more technology-disengaged. 85% of households have some sort of computing device, 72% have desktops or laptops in the home, and 82% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Douglas County?

Which Cable Internet Providers are Available in Douglas County?

Which DSL Internet Providers are Available in Douglas County?

Which Fixed Wireless and LTE Internet Providers are Available in Douglas County?

Which ISP Should You Choose in Douglas County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Douglas County is Conxxus.
• The fastest internet provider should be Pavlov Media. Considering speed for the money and reliability in speeds, Conxxus may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Douglas County is Conxxus.
• Community Fiber Solutions (CFS), Viasat, and HughesNet has the broadest coverage in Douglas County, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Douglas County compare to other cities with a similar population?

To see how Douglas County stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Douglas County's B+ ISP Report Card and 31 / 100 Digital Connectivity Index.